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IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE: This symbol where placed in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear ...
IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE: This symbol where placed in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear ...
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...Bluetooth Function Failure 162 Easy Button Failure 162 Thermal Unit Failure 163 External Mouse Failure 164 Other Failures 164 Intermittent Problems 164 Undetermined Problems 165 POST Code Tables 166 Sec 166 Memory 166 DLL Timing Control Registers, RCOMP settings 167 BDS & Specific ...Clearing Password Check 175 BIOS Recovery by Crisis Disk 176 FRU (Field Replaceable Unit) List 177 Aspire 5534 Exploded Diagrams 178 Main Assembly 178 LCD Assembly 179 Aspire 5534 FRU List 180 Screw List 186 Model Definition and Configuration 188 Test Compatible Components 206 Windows 7...
...Bluetooth Function Failure 162 Easy Button Failure 162 Thermal Unit Failure 163 External Mouse Failure 164 Other Failures 164 Intermittent Problems 164 Undetermined Problems 165 POST Code Tables 166 Sec 166 Memory 166 DLL Timing Control Registers, RCOMP settings 167 BDS & Specific ...Clearing Password Check 175 BIOS Recovery by Crisis Disk 176 FRU (Field Replaceable Unit) List 177 Aspire 5534 Exploded Diagrams 178 Main Assembly 178 LCD Assembly 179 Aspire 5534 FRU List 180 Screw List 186 Model Definition and Configuration 188 Test Compatible Components 206 Windows 7...
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... do not need to run this utility. Please note that system information is set the parameter to "enabled". However, if you encounter configuration problems, you can load default settings by pressing F9. Please also refer to enter setup. You can also press F10 to save any menu, ...when making changes to parameter values. If you are shown on the bottom of screen). Chapter 2 23 Press F2 to Chapter 4 Troubleshooting when problem arises. Navigating the BIOS Utility There are found in the Item Specific Help part of the screen. System Utilities Chapter 2 BIOS Setup Utility The...
... do not need to run this utility. Please note that system information is set the parameter to "enabled". However, if you encounter configuration problems, you can load default settings by pressing F9. Please also refer to enter setup. You can also press F10 to save any menu, ...when making changes to parameter values. If you are shown on the bottom of screen). Chapter 2 23 Press F2 to Chapter 4 Troubleshooting when problem arises. Navigating the BIOS Utility There are found in the Item Specific Help part of the screen. System Utilities Chapter 2 BIOS Setup Utility The...
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...cards, or modified options can give false errors and invalid system responses. 1. Verify the symptoms by attempting to test only Acer products. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to. Obtain the failing symptoms in as ...much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the same operation. ...
...cards, or modified options can give false errors and invalid system responses. 1. Verify the symptoms by attempting to test only Acer products. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to. Obtain the failing symptoms in as ...much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the same operation. ...
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... fan airways are not necessary to boot the computer to the failure point. 6. Remove all external and non-essential hardware connected to correct the problem. 1. Remove any extension cables between the computer and the electrical outlet. Check the power cable is still not resolved, see "Online Support Information... electrical outlet. 2. Plug the computer directly into a known good electrical outlet. 4. If the Issue is properly connected to correct the problem. Power On Issue If the system doesn't power on page 191. 149 Chapter 4 Remove any recently installed software. 7.
... fan airways are not necessary to boot the computer to the failure point. 6. Remove all external and non-essential hardware connected to correct the problem. 1. Remove any extension cables between the computer and the electrical outlet. Check the power cable is still not resolved, see "Online Support Information... electrical outlet. 2. Plug the computer directly into a known good electrical outlet. 4. If the Issue is properly connected to correct the problem. Power On Issue If the system doesn't power on page 191. 149 Chapter 4 Remove any recently installed software. 7.
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... and all external devices including port replicators or docking stations. Reseat the memory modules. 7. Remove any stored power by checking at a time to correct the problem. 1. Reconnect the power and reboot the computer. 4. Remove the drives (see "Online Support Information" on page 152. 5. Do not replace a non-defective...the devices one by pressing Fn+F5. Make sure that the internal display is done by one at a time to correct the problem. Connect an external monitor to the computer and switch between the internal display and the external display is selected.
... and all external devices including port replicators or docking stations. Reseat the memory modules. 7. Remove any stored power by checking at a time to correct the problem. 1. Reconnect the power and reboot the computer. 4. Remove the drives (see "Online Support Information" on page 152. 5. Do not replace a non-defective...the devices one by pressing Fn+F5. Make sure that the internal display is done by one at a time to correct the problem. Connect an external monitor to the computer and switch between the internal display and the external display is selected.
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... on the screen), the LCD is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the BIOS settings are no red Xs or yellow exclamation marks. • There are still lost, replace the cables. ... between devices. Replace the Motherboard. 6. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. If permanent vertical/horizontal lines or dark spots display in the application. See "Disassembly Process" on page 52. 4. If the computer ...
... on the screen), the LCD is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the BIOS settings are no red Xs or yellow exclamation marks. • There are still lost, replace the cables. ... between devices. Replace the Motherboard. 6. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. If permanent vertical/horizontal lines or dark spots display in the application. See "Disassembly Process" on page 52. 4. If the computer ...
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Do not replace a non-defective FRUs: Chapter 4 152 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: Chapter 4 152 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
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Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 153 Chapter 4 Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Touchpad Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 153 Chapter 4 Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
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... and select an earlier time and date. 10. Select Speakers and click Configure to 50 and not muted. 6. Follow the onscreen prompts to correct the problem. 1. Ensure that other audio applications are set mid range: a. NOTE: If Speakers does not show, right-click on page 191. If the issue... is not muted. Sound Problems If sound problems are experienced, perform the following actions one at a time to configure the speakers. 8. Click the volume icon on the taskbar and drag the ...
... and select an earlier time and date. 10. Select Speakers and click Configure to 50 and not muted. 6. Follow the onscreen prompts to correct the problem. 1. Ensure that other audio applications are set mid range: a. NOTE: If Speakers does not show, right-click on page 191. If the issue... is not muted. Sound Problems If sound problems are experienced, perform the following actions one at a time to configure the speakers. 8. Click the volume icon on the taskbar and drag the ...
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...Microphone fails, perform the following actions one at a time to correct the problem. 1. Select the Levels tab. 6. c. Select the microphone type from the list and click Next. Navigate to correct the problem. Select the microphone and click Configure. The microphone appears on page 191.... 155 Chapter 4 Select the microphone then click Properties. Select Set up microphone. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to Start´ Control Panel´...
...Microphone fails, perform the following actions one at a time to correct the problem. 1. Select the Levels tab. 6. c. Select the microphone type from the list and click Next. Navigate to correct the problem. Select the microphone and click Configure. The microphone appears on page 191.... 155 Chapter 4 Select the microphone then click Properties. Select Set up microphone. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to Start´ Control Panel´...
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...System DVD in the ODD and restart the computer. Run the Windows Memory Diagnostic Tool. Restart the computer and press F2 to correct the problem. 1. For more information see Windows Help and Support. 10. For more information see Windows Help and Support. 5. Restore system and ... the HDD. Select Startup Repair. Remove any key to start to ensure the computer is set correctly. 7. Startup Repair attempts to resolve the problem. 4. Ensure all external devices. 2. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to...
...System DVD in the ODD and restart the computer. Run the Windows Memory Diagnostic Tool. Restart the computer and press F2 to correct the problem. 1. For more information see Windows Help and Support. 10. For more information see Windows Help and Support. 5. Restore system and ... the HDD. Select Startup Repair. Remove any key to start to ensure the computer is set correctly. 7. Startup Repair attempts to resolve the problem. 4. Ensure all external devices. 2. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to...
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... to Start´ Computer. ODD Failure If the ODD fails, perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD exhibits any ...
... to Start´ Computer. ODD Failure If the ODD fails, perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Do not replace a nondefective FRUs: ODD Not Operating Correctly If the ODD exhibits any ...
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...again. 2. Discs Do Not Burn Properly If discs can only be burned, perform the following actions one at a time to correct the problem. 1. Reboot and try removing any recently installed software and retrying the operation. Check that there are not running low: a. Select the...writable ODD icon. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. c. Navigate to correct the problem. 1. b. e. 4. d. Check that system resources are no yellow exclamation marks against the items in the drive tray and that the default ...
...again. 2. Discs Do Not Burn Properly If discs can only be burned, perform the following actions one at a time to correct the problem. 1. Reboot and try removing any recently installed software and retrying the operation. Check that there are not running low: a. Select the...writable ODD icon. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. c. Navigate to correct the problem. 1. b. e. 4. d. Check that system resources are no yellow exclamation marks against the items in the drive tray and that the default ...
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Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Check for broken connectors on the drive, motherboard, and cable connections. Test the drive using other ATA Devices shown if applicable....and Configurations" on the drive, motherboard, and cable connections. NOTE: Check that the drive is identical to one at a time to correct the problem. 1. See "Disassembly Process" on page 52. 159 Chapter 4 Turn off the power and remove the cover to inspect the connections to enter ...
Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Check for broken connectors on the drive, motherboard, and cable connections. Test the drive using other ATA Devices shown if applicable....and Configurations" on the drive, motherboard, and cable connections. NOTE: Check that the drive is identical to one at a time to correct the problem. 1. See "Disassembly Process" on page 52. 159 Chapter 4 Turn off the power and remove the cover to inspect the connections to enter ...
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Do not replace a non-defective FRUs: Chapter 4 160 USB Failure (Right side) If the rightside USB port fails, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: Chapter 4 160 USB Failure (Right side) If the rightside USB port fails, perform the following actions one at a time to correct the problem.
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Do not replace a non-defective FRUs: Start Check Antenna to WLAN/WiMAX C ard OK NG OK Reconnect the Antenna to correct the problem. Wireless Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to the card Check Antenna NG Swap the Antenna OK Check WLAN/Wi MAX Card NG Swap WLAN/ WiMAX Card OK Check Function Board NG Swap Function Board Swap Mainboard 161 Chapter 4
Do not replace a non-defective FRUs: Start Check Antenna to WLAN/WiMAX C ard OK NG OK Reconnect the Antenna to correct the problem. Wireless Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to the card Check Antenna NG Swap the Antenna OK Check WLAN/Wi MAX Card NG Swap WLAN/ WiMAX Card OK Check Function Board NG Swap Function Board Swap Mainboard 161 Chapter 4
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Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start Check BT cable connected OK NG OK Reconnect the cable to the module Check BT cable NG Swap the ... not replace a non-defective FRUs: Start OK Check function /B to M/B FFC OK Check function /B and FFC Re -assemble NG the function /B FFC to correct the problem.
Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start Check BT cable connected OK NG OK Reconnect the cable to the module Check BT cable NG Swap the ... not replace a non-defective FRUs: Start OK Check function /B to M/B FFC OK Check function /B and FFC Re -assemble NG the function /B FFC to correct the problem.
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Do not replace a non-defective FRUs: Start OK Check Fan power cable NG OK Reconnect the cable to correct the problem. NG Seat it well OK Check CPU NG Swap CPU Swap Mainboard 163 Chapter 4 Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to the Mainboard Check Fan NG Swap the Thermal Module OK CPU Heatink well seated?
Do not replace a non-defective FRUs: Start OK Check Fan power cable NG OK Reconnect the cable to correct the problem. NG Seat it well OK Check CPU NG Swap CPU Swap Mainboard 163 Chapter 4 Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to the Mainboard Check Fan NG Swap the Thermal Module OK CPU Heatink well seated?
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... Run the Event Viewer to do the following: 1. Do not replace a non-defective FRUs: 1. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Chapter 4 164 External Mouse Failure If an external Mouse fails, perform the following actions one at least...mouse failure. 5. Remove any recently added software and reboot. 8. For more errors. If the Issue is OK. 2. Swap M/B to correct the problem. 1. If no device conflicts. • No hardware is detected, do not replace any error is ok. 3. Other Failures If the CRT Switch,...
... Run the Event Viewer to do the following: 1. Do not replace a non-defective FRUs: 1. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Chapter 4 164 External Mouse Failure If an external Mouse fails, perform the following actions one at least...mouse failure. 5. Remove any recently added software and reboot. 8. For more errors. If the Issue is OK. 2. Swap M/B to correct the problem. 1. If no device conflicts. • No hardware is detected, do not replace any error is ok. 3. Other Failures If the CRT Switch,...