Aspire 4330 / 4370Z / 4370ZG / 4930 User's Guide EN
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... refer to the AcerSystem User Guide. It is not installed on your mobile computing needs. Information for your computer can help you use Adobe Reader, access the Help and Support menu. Acer expressly disclaims any liability for errors contained in Portable Document Format (PDF) and comes preloaded on your computer. For instructions on such subjects as system utilities, data recovery, expansion options and troubleshooting. For more on how...
... refer to the AcerSystem User Guide. It is not installed on your mobile computing needs. Information for your computer can help you use Adobe Reader, access the Help and Support menu. Acer expressly disclaims any liability for errors contained in Portable Document Format (PDF) and comes preloaded on your computer. For instructions on such subjects as system utilities, data recovery, expansion options and troubleshooting. For more on how...
Aspire 4330 / 4370Z / 4370ZG / 4930 User's Guide EN
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...-Crystal Display (LCD), displays computer output. Light-Emitting Diodes (LEDs) that light up to "Generic User Guide" for your hands when you use the computer. 12 Keyboard For entering data into your computer. 13 Speakers Left and right speakers deliver stereo audio output. 14 Power button Turns the computer on and off. Volume Down Increase system volume/decrease system volume. 8 Bluetooth Enables/disables the Bluetooth function. Internal microphone for video communication. communication button 9 Touchpad Touch-sensitive pointing device which functions like...
...-Crystal Display (LCD), displays computer output. Light-Emitting Diodes (LEDs) that light up to "Generic User Guide" for your hands when you use the computer. 12 Keyboard For entering data into your computer. 13 Speakers Left and right speakers deliver stereo audio output. 14 Power button Turns the computer on and off. Volume Down Increase system volume/decrease system volume. 8 Bluetooth Enables/disables the Bluetooth function. Internal microphone for video communication. communication button 9 Touchpad Touch-sensitive pointing device which functions like...
Aspire 4330 / 4370Z / 4370ZG / 4930 User's Guide EN
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... 90 W AC adapter* Energy Star 4.0 88-/89-/93-key keyboard Touchpad pointing device Empowering Key Easy-launch buttons: WLAN, volume up and down and Bluetooth® ExpressCard™/54 slot 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) Two USB 2.0 ports External display (VGA) port Headphone/speaker/line-out jack Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter Temperature: • Operating: 5 °C to...
... 90 W AC adapter* Energy Star 4.0 88-/89-/93-key keyboard Touchpad pointing device Empowering Key Easy-launch buttons: WLAN, volume up and down and Bluetooth® ExpressCard™/54 slot 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) Two USB 2.0 ports External display (VGA) port Headphone/speaker/line-out jack Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter Temperature: • Operating: 5 °C to...
Aspire 4930 / 4930G Service Guide
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...Management 26 Windows Mobility Center 27 Using the System Utilities 28 Acer GridVista (dual-display compatible 28 Launch Manager 29 Norton Internet Security 30 Hardware Specifications and Configurations 31 System Utilities 39 BIOS Setup Utility 39 Navigating the BIOS Utility 39 Information 40 Main 41 Advanced 42 Security 44 Power 47 Boot 49 Exit 50 BIOS Flash Utility 51 Remove HDD/BIOS Utility 52 Machine Disassembly and Replacement 57 Disassembly Requirements 57 General Information 58 Pre-disassembly Instructions 58 Disassembly Process 58 External Module Disassembly...
...Management 26 Windows Mobility Center 27 Using the System Utilities 28 Acer GridVista (dual-display compatible 28 Launch Manager 29 Norton Internet Security 30 Hardware Specifications and Configurations 31 System Utilities 39 BIOS Setup Utility 39 Navigating the BIOS Utility 39 Information 40 Main 41 Advanced 42 Security 44 Power 47 Boot 49 Exit 50 BIOS Flash Utility 51 Remove HDD/BIOS Utility 52 Machine Disassembly and Replacement 57 Disassembly Requirements 57 General Information 58 Pre-disassembly Instructions 58 Disassembly Process 58 External Module Disassembly...
Aspire 4930 / 4930G Service Guide
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... Battery Pack 60 Removing the SD dummy card 61 Removing the ExpressCard dummy card 62 Removing the Lower Covers 63 Removing the DIMM Module 65 Removing the WLAN Board Module 66 Removing the Hard Disk Drive Module 68 Removing the Optical Drive Module 70 Main Unit Disassembly Process 73 Main Unit Disassembly Flowchart 73 Removing the Switch Cover 74 Removing the Keyboard 76 Removing the Antenna 78 Removing the LCD Module 82 Removing the Upper Cover 84 Removing the Touch Pad Bracket 88 Removing the Finger Print Reader...
... Battery Pack 60 Removing the SD dummy card 61 Removing the ExpressCard dummy card 62 Removing the Lower Covers 63 Removing the DIMM Module 65 Removing the WLAN Board Module 66 Removing the Hard Disk Drive Module 68 Removing the Optical Drive Module 70 Main Unit Disassembly Process 73 Main Unit Disassembly Flowchart 73 Removing the Switch Cover 74 Removing the Keyboard 76 Removing the Antenna 78 Removing the LCD Module 82 Removing the Upper Cover 84 Removing the Touch Pad Bracket 88 Removing the Finger Print Reader...
Aspire 4930 / 4930G Service Guide
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... Replacing the Keyboard 144 Replacing the Switch Cover 145 Replacing the WLAN Module 145 Replacing the Hard Disk Drive Module 146 Replacing the DIMM Modules 147 Replacing the ODD Module 148 Replacing the Lower Covers 148 Replacing the Express and SD Card Trays 149 Troubleshooting 151 Common Problems 151 Power On Issue 152 No Display Issue 153 Random Loss of BIOS Settings 154 LCD Failure 155 Built-In Keyboard Failure 155 Touch Pad Failure 156 Internal Speaker Failure 156 Internal Microphone Failure 158 HDD...
... Replacing the Keyboard 144 Replacing the Switch Cover 145 Replacing the WLAN Module 145 Replacing the Hard Disk Drive Module 146 Replacing the DIMM Modules 147 Replacing the ODD Module 148 Replacing the Lower Covers 148 Replacing the Express and SD Card Trays 149 Troubleshooting 151 Common Problems 151 Power On Issue 152 No Display Issue 153 Random Loss of BIOS Settings 154 LCD Failure 155 Built-In Keyboard Failure 155 Touch Pad Failure 156 Internal Speaker Failure 156 Internal Microphone Failure 158 HDD...
Aspire 4930 / 4930G Service Guide
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... toggle Brightness up Brightness down Hotkey help Acer eSettings Management Description Displays help on and off. Launches Acer eSettings Management in Acer Empowering Technology. Switches display output between the display screen, external monitor (if connected) and both. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Increases the screen brightness. Turns the internal Touch Pad on hotkeys. Hot Keys The...
... toggle Brightness up Brightness down Hotkey help Acer eSettings Management Description Displays help on and off. Launches Acer eSettings Management in Acer Empowering Technology. Switches display output between the display screen, external monitor (if connected) and both. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Increases the screen brightness. Turns the internal Touch Pad on hotkeys. Hot Keys The...
Aspire 4930 / 4930G Service Guide
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... install memory modules in CPU Up to form other combinations. Cache Item Cache controller Cache size System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in any combinations as long as they match the above table, the configuration of slot 1 and slot 2 could be reversed. 32 Chapter 1 Memory Combinations Slot...
... install memory modules in CPU Up to form other combinations. Cache Item Cache controller Cache size System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in any combinations as long as they match the above table, the configuration of slot 1 and slot 2 could be reversed. 32 Chapter 1 Memory Combinations Slot...
Aspire 4930 / 4930G Service Guide
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... F9 Setup Default ←→ Select Menu Enter SelectXSubmenu F10 Save and Exit NOTE: The system information is an identifier standard used in the system. This field shows the model name of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of HDD installed on primary IDE master. Displays system BIOS version. This field shows product name of the CPU...
... F9 Setup Default ←→ Select Menu Enter SelectXSubmenu F10 Save and Exit NOTE: The system information is an identifier standard used in the system. This field shows the model name of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of HDD installed on primary IDE master. Displays system BIOS version. This field shows product name of the CPU...
Aspire 4930 / 4930G Service Guide
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... the changes and exit the BIOS Setup Utility. Setting a Password Follow these steps: 1. Retype the password in the Enter Current Password field and press Enter. 3. Press e twice without typing anything in the "Enter New Password" field. Chapter 2 45 Use the w and y keys to "Set". 4. Type a password in the Enter New Password and Confirm New Password fields. The password length can opt to enable the Password on the screen. 3. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password...
... the changes and exit the BIOS Setup Utility. Setting a Password Follow these steps: 1. Retype the password in the Enter Current Password field and press Enter. 3. Press e twice without typing anything in the "Enter New Password" field. Chapter 2 45 Use the w and y keys to "Set". 4. Type a password in the Enter New Password and Confirm New Password fields. The password length can opt to enable the Password on the screen. 3. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password...
Aspire 4930 / 4930G Service Guide
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... Password field and press Enter. 3. When you can enable the Password on boot parameter. 6. Changing a Password 1. Type the current password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is complete after the user presses Enter. If the new password and confirm new password strings do not match, the screen...
... Password field and press Enter. 3. When you can enable the Password on boot parameter. 6. Changing a Password 1. Type the current password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is complete after the user presses Enter. If the new password and confirm new password strings do not match, the screen...
Aspire 4930 / 4930G Service Guide
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See the image below. • If you need to HDD user password. 52 Chapter 2 Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: • If you can run HDD_PW.EXE 1. Select "2" 3. Choose one upper-case string • Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2.
See the image below. • If you need to HDD user password. 52 Chapter 2 Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: • If you can run HDD_PW.EXE 1. Select "2" 3. Choose one upper-case string • Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2.
Aspire 4930 / 4930G Service Guide
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.... See "Removing the Switch Board" on page 66. 7. See "Removing the WLAN Board Module" on page 97. 98 Chapter 3 See "Removing the Launch Board" on page 60. 2. IMPORTANT:The MOSFET pad is attached to the new Upper Cover. 1. See "Removing the Battery Pack" on page 93. 15. See "Removing the Speaker Module" on page 68. 8. See "Removing the Hard Disk Drive Module" on page 95. 16. To replace the Touch Pad board, remove all components...
.... See "Removing the Switch Board" on page 66. 7. See "Removing the WLAN Board Module" on page 97. 98 Chapter 3 See "Removing the Launch Board" on page 60. 2. IMPORTANT:The MOSFET pad is attached to the new Upper Cover. 1. See "Removing the Battery Pack" on page 93. 15. See "Removing the Speaker Module" on page 68. 8. See "Removing the Hard Disk Drive Module" on page 95. 16. To replace the Touch Pad board, remove all components...
Aspire 4930 / 4930G Service Guide
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... only Acer products. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Symptoms (Verified) Go To Power On Issue Page 152 No Display Issue Page 153 LCD Failure Page 155 Internal Keyboard Failure Page 155 Touch Pad Failure...
... only Acer products. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Symptoms (Verified) Go To Power On Issue Page 152 No Display Issue Page 153 LCD Failure Page 155 Internal Keyboard Failure Page 155 Touch Pad Failure...
Aspire 4930 / 4930G Service Guide
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... the internal display and the external display is selected. Drain any memory cards and CD/DVD discs. Reconnect the power and reboot the computer. 4. Connect an external monitor to correct the problem. 1. Disconnect power and all external devices including port replicators or docking stations. Restart the computer. Remove the drives (see "Disassembly Process" on page 209. Chapter 4 153 No Display Issue If the Display doesn't work, perform the following occurs: • Fans start up • Status LEDs light...
... the internal display and the external display is selected. Drain any memory cards and CD/DVD discs. Reconnect the power and reboot the computer. 4. Connect an external monitor to correct the problem. 1. Disconnect power and all external devices including port replicators or docking stations. Restart the computer. Remove the drives (see "Disassembly Process" on page 209. Chapter 4 153 No Display Issue If the Display doesn't work, perform the following occurs: • Fans start up • Status LEDs light...
Aspire 4930 / 4930G Service Guide
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... the problem. 1. Click Apply and check the display. Check the Device Manager to its highest level. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. Replace the Motherboard. 6. b. There are no device conflicts. • No hardware is listed under Other Devices. 9. Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following actions one year old, replace the CMOS battery...
... the problem. 1. Click Apply and check the display. Check the Device Manager to its highest level. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. Replace the Motherboard. 6. b. There are no device conflicts. • No hardware is listed under Other Devices. 9. Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following actions one year old, replace the CMOS battery...
Aspire 4930 / 4930G Service Guide
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... the BIOS settings are required. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to locate and resolve issues with the computer. Replace the HDD. The Install Windows screen displays. Click Next. Select Startup Repair. When complete, click Finish. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 10. Remove any key to start to correct the problem. 1. See "Disassembly Process" on the Boot menu...
... the BIOS settings are required. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to locate and resolve issues with the computer. Replace the HDD. The Install Windows screen displays. Click Next. Select Startup Repair. When complete, click Finish. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 10. Remove any key to start to correct the problem. 1. See "Disassembly Process" on the Boot menu...
Aspire 4930 / 4930G Service Guide
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... problem. 1. Turn off the power and remove the cover to inspect the connections to the ODD. a. Reseat the drive ensuring and all cables are connected correctly. 5. b. Check for the other discs. Try an alternate cable, if available. Play a DVD movie f. Drive Read Failure If discs cannot be replaced. 4. Test the drive using other ATA Devices shown if applicable. Listen to a music CD If the ODD works properly with alternate discs...
... problem. 1. Turn off the power and remove the cover to inspect the connections to the ODD. a. Reseat the drive ensuring and all cables are connected correctly. 5. b. Check for the other discs. Try an alternate cable, if available. Play a DVD movie f. Drive Read Failure If discs cannot be replaced. 4. Test the drive using other ATA Devices shown if applicable. Listen to a music CD If the ODD works properly with alternate discs...
Aspire 4930 / 4930G Service Guide
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.... Remove any recently added software and reboot. 8. Restore system and file settings from a known good date using System Restore. If the Issue is ok. 3. Check Test Fixture is still not resolved, see Windows Help and Support. 10. If the mouse uses a USB connection, try an alternate USB port. 4. For more information see "Online Support Information" on page 209. Roll back the mouse driver to verify mouse operation. Check the Device Manager to...
.... Remove any recently added software and reboot. 8. Restore system and file settings from a known good date using System Restore. If the Issue is ok. 3. Check Test Fixture is still not resolved, see Windows Help and Support. 10. If the mouse uses a USB connection, try an alternate USB port. 4. For more information see "Online Support Information" on page 209. Roll back the mouse driver to verify mouse operation. Check the Device Manager to...
Aspire 4930 / 4930G User's Guide EN
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... use Adobe Reader, access the Help and Support menu. For more on how your notebook. It is not installed on your computer, clicking on your new computer. The printed Aspire Series Generic User Guide contains useful information applying to complete the installation. Such instances are marked in Portable Document Format (PDF) and comes preloaded on AcerSystem User's Guide will occasionally refer to use your Acer notebook, we have designed a set of your notebook...
... use Adobe Reader, access the Help and Support menu. For more on how your notebook. It is not installed on your computer, clicking on your new computer. The printed Aspire Series Generic User Guide contains useful information applying to complete the installation. Such instances are marked in Portable Document Format (PDF) and comes preloaded on AcerSystem User's Guide will occasionally refer to use your Acer notebook, we have designed a set of your notebook...