Aspire 4352, 4752, 4752G, 4752Z Service Guide
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Aspire 4752/4752G/4752Z/4752ZG/4352/4352G CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17...
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the Back Cover 3-12...
...12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the ODD Module 3-10 Removing the Back Cover 3-12...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... 3-50 Replacing the Camera Board 3-51 Replacing the LCD FPC Cable 3-52 Replacing the LCD Brackets 3-53 Replacing the LCD Panel 3-54 Replacing the LCD Bezel 3-56 Main Unit Reassembly Process 3-58 Replacing the LCD Module 3-58 Replacing the CPU 3-60 Replacing the Thermal Module 3-61 Replacing the Mainboard 3-63 Replacing the RTC Battery 3-65 Replacing the Bluetooth Module 3-66 Replacing the USB Board 3-67 Replacing the Power Button Board 3-68 Replacing the Left & Right Speakers 3-70 Replacing the Touchpad Board 3-72 Replacing the Palmrest Module/Upper Case 3-73 External Module...
... 3-50 Replacing the Camera Board 3-51 Replacing the LCD FPC Cable 3-52 Replacing the LCD Brackets 3-53 Replacing the LCD Panel 3-54 Replacing the LCD Bezel 3-56 Main Unit Reassembly Process 3-58 Replacing the LCD Module 3-58 Replacing the CPU 3-60 Replacing the Thermal Module 3-61 Replacing the Mainboard 3-63 Replacing the RTC Battery 3-65 Replacing the Bluetooth Module 3-66 Replacing the USB Board 3-67 Replacing the Power Button Board 3-68 Replacing the Left & Right Speakers 3-70 Replacing the Touchpad Board 3-72 Replacing the Palmrest Module/Upper Case 3-73 External Module...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery 1-22 System Block Diagram 1-22 Specification...
... 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Optional Items 1-10 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-13 Left View 1-14 Right View 1-15 Base View 1-16 Touchpad Basics 1-17 Keyboard 1-18 D2D Recovery 1-22 System Block Diagram 1-22 Specification...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...;Two DIMM slots supports DDR3-1066/1333 DDR3 SO-DIMM 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel Display 0 14-inch High Definition WXGA LED LCD 1366×768 resolution, 16:9 aspect ratio 16.7 million colors, 200-nit brightness Graphics 0 Graphics controller: UMA...
...;Two DIMM slots supports DDR3-1066/1333 DDR3 SO-DIMM 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel Display 0 14-inch High Definition WXGA LED LCD 1366×768 resolution, 16:9 aspect ratio 16.7 million colors, 200-nit brightness Graphics 0 Graphics controller: UMA...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57785X controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin AC adapter; 65 W for UMA models, 90 W for...
... resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57785X controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin AC adapter; 65 W for UMA models, 90 W for...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device, supporting two-finger scroll, pinch, rotate, and flip Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) USB ports (2 x 2.0, 1 x 3.0) HDMI™ port with HDCP support External...
...volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device, supporting two-finger scroll, pinch, rotate, and flip Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) USB ports (2 x 2.0, 1 x 3.0) HDMI™ port with HDCP support External...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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...Icon Item 1 DC-in jack 2 Ethernet (RJ-45) port 3 Ventilation slots 4 External display (VGA) port 5 HDMI port 6 USB 2.0 ports Description Connects to USB devices (e.g., USB mouse, USB camera). 1-14 Hardware Specifications and Configurations Left View 0 Figure 1-3. Connects to the AC adapter. Left View No. Connects to a display device (e.g., external monitor, LCD projector). Connects to an 10/100/1000-based Ethernet network. Supports high definition digital video connections. Enable the computer to stay cool, even after prolonged use. Left View Table 1-3.
...Icon Item 1 DC-in jack 2 Ethernet (RJ-45) port 3 Ventilation slots 4 External display (VGA) port 5 HDMI port 6 USB 2.0 ports Description Connects to USB devices (e.g., USB mouse, USB camera). 1-14 Hardware Specifications and Configurations Left View 0 Figure 1-3. Connects to the AC adapter. Left View No. Connects to a display device (e.g., external monitor, LCD projector). Connects to an 10/100/1000-based Ethernet network. Supports high definition digital video connections. Enable the computer to stay cool, even after prolonged use. Left View Table 1-3.
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... disc from an external microphone. 3 USB 3.0 port Connects to audio line-out devices (e.g., speakers, headphone). Right View No. 1 2 Icon Item Headphones/speaker /line-out jack Microphone jack Description Connects to USB devices (e.g., USB mouse, USB camera). 4 Optical disc drive Internal optical disc drive; accepts CDs or DVDs. (ODD) 5 ODD access indicator Lights up when the optical drive is off. 8 Kensington lock slot Connects to secure the lock. Some keyless models are also available. Right View Table 1-4. Insert the lock into the notch and turn the key...
... disc from an external microphone. 3 USB 3.0 port Connects to audio line-out devices (e.g., speakers, headphone). Right View No. 1 2 Icon Item Headphones/speaker /line-out jack Microphone jack Description Connects to USB devices (e.g., USB mouse, USB camera). 4 Optical disc drive Internal optical disc drive; accepts CDs or DVDs. (ODD) 5 ODD access indicator Lights up when the optical drive is off. 8 Kensington lock slot Connects to secure the lock. Some keyless models are also available. Right View Table 1-4. Insert the lock into the notch and turn the key...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... windows Shift+ +M: Restore minimized windows to provide a variety of the external keyboard/keypad. Windows-specific Keys Table 1-9. It can be used with other keys to the desktop +F1: Show the Help window + E: Open Windows Explorer +F: Search for a file or folder + D: Display the desktop Ctrl+ +F: Search for computers (if you are on a network) Hardware Specifications and Configurations 1-19 Functions supported by the attachment/removal (hot plug) of functions. Keyboard Lock Keys Lock Key...
... windows Shift+ +M: Restore minimized windows to provide a variety of the external keyboard/keypad. Windows-specific Keys Table 1-9. It can be used with other keys to the desktop +F1: Show the Help window + E: Open Windows Explorer +F: Search for a file or folder + D: Display the desktop Ctrl+ +F: Search for computers (if you are on a network) Hardware Specifications and Configurations 1-19 Functions supported by the attachment/removal (hot plug) of functions. Keyboard Lock Keys Lock Key...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... right mouse button; Puts the computer in the combination. Table 1-9. Figure 1-10. Turns off Fn+F6 Display toggle Fn+F7 Touchpad toggle Description Toggles the WiFi, 3G and/or Bluetooth functions On and Off using a pop-up window. To activate hotkeys, press and hold the Fn key before pressing the key in Sleep mode. Windows-specific Keys Key Description Windows Logo key Ctrl+ +L: Lock your computer (if you are connected to a network domain), or switch users...
... right mouse button; Puts the computer in the combination. Table 1-9. Figure 1-10. Turns off Fn+F6 Display toggle Fn+F7 Touchpad toggle Description Toggles the WiFi, 3G and/or Bluetooth functions On and Off using a pop-up window. To activate hotkeys, press and hold the Fn key before pressing the key in Sleep mode. Windows-specific Keys Key Description Windows Logo key Ctrl+ +L: Lock your computer (if you are connected to a network domain), or switch users...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... the parameter values. The default setting of the screen. Navigation keys appear on the bottom of the screen before making changes to change . During the next POST, press F12 to Enabled. To enter this utility, during POST (power-on self-test), press F2 when the prompt appears on the bottom of the F12 Boot Menu is Disabled. Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options, namely: ...
... the parameter values. The default setting of the screen. Navigation keys appear on the bottom of the screen before making changes to change . During the next POST, press F12 to Enabled. To enter this utility, during POST (power-on self-test), press F2 when the prompt appears on the bottom of the F12 Boot Menu is Disabled. Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options, namely: ...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... Touchpad Board 3-22 Removing the Left & Right Speakers 3-23 Removing the Power Button Board 3-25 Removing the USB Board 3-27 Removing the Bluetooth Module 3-28 Removing the RTC Battery 3-29 Removing the Mainboard 3-30 Removing the Thermal Module 3-32 Removing the CPU 3-34 Removing the LCD Module 3-35 LCD Module Disassembly Process 3-37 LCD Module Disassembly Flowchart 3-37 Removing the LCD Bezel 3-38 Removing the LCD Panel 3-40 Removing the Camera Board 3-42 Removing the Microphone 3-43 Removing the Antenna Cable 3-44 Removing the LCD Brackets 3-45 Removing the LCD FPC Cable...
... Touchpad Board 3-22 Removing the Left & Right Speakers 3-23 Removing the Power Button Board 3-25 Removing the USB Board 3-27 Removing the Bluetooth Module 3-28 Removing the RTC Battery 3-29 Removing the Mainboard 3-30 Removing the Thermal Module 3-32 Removing the CPU 3-34 Removing the LCD Module 3-35 LCD Module Disassembly Process 3-37 LCD Module Disassembly Flowchart 3-37 Removing the LCD Bezel 3-38 Removing the LCD Panel 3-40 Removing the Camera Board 3-42 Removing the Microphone 3-43 Removing the Antenna Cable 3-44 Removing the LCD Brackets 3-45 Removing the LCD FPC Cable...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Troubleshooting Introduction 0 This chapter contains information about the problem. 2. If possible, verify the symptoms by step...
Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. Troubleshooting Introduction 0 This chapter contains information about the problem. 2. If possible, verify the symptoms by step...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... brightness to Disassembly Process. 3. Remove any memory cards and CD/DVD discs. 9. Connect an external monitor to the previous version if updated. 5. Perform the "Removing the LCD Module" and "Removing the LCD Panel" procedures described on page 4-7. 7. Roll back the video driver to the computer and switch between the internal display and the external display by removing the power cable and the battery pack. If permanent vertical/horizontal lines or dark spots appear in the same locations on adjusting the settings...
... brightness to Disassembly Process. 3. Remove any memory cards and CD/DVD discs. 9. Connect an external monitor to the previous version if updated. 5. Perform the "Removing the LCD Module" and "Removing the LCD Panel" procedures described on page 4-7. 7. Roll back the video driver to the computer and switch between the internal display and the external display by removing the power cable and the battery pack. If permanent vertical/horizontal lines or dark spots appear in the same locations on adjusting the settings...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... FRU is found , replace the FRU. 3. Do not replace a non-defective FRU: Mainboard LCD assembly Troubleshooting 4-19 When analyzing an intermittent problem, perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Rerun the test...
... FRU is found , replace the FRU. 3. Do not replace a non-defective FRU: Mainboard LCD assembly Troubleshooting 4-19 When analyzing an intermittent problem, perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Rerun the test...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM...
... ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM...
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... Codes 0 There are two types of component codes: The Component Code is assigned to an individual component (or driver) using the POSTCODE= option in the range 0x00-0xdf, then that code will be used with all POST Codes associated with that follows POSTCODE= is assigned by the build process. Progress Codes are designed to show the execution point while booting or executing services. Error Codes...
... Codes 0 There are two types of component codes: The Component Code is assigned to an individual component (or driver) using the POSTCODE= option in the range 0x00-0xdf, then that code will be used with all POST Codes associated with that follows POSTCODE= is assigned by the build process. Progress Codes are designed to show the execution point while booting or executing services. Error Codes...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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POSTCODE_PC_PEI_EXIT (0xe3) - Entering DXE IPL's recovery boot path. POSTCODE_EC_PEI_MEMORY (0xeb) - No permanent memory found at the end of DXE. 4-30 Troubleshooting POSTCODE_EC_DXE_ARCH (0xef) - Component Codes Range 0xe0-0xff Description These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. POSTCODE_PC_SEC_EXIT (0xe1) - POSTCODE_PC_IPL_DXE (0xe4) - POSTCODE_PC_IPL_S3 (0xe5) - POSTCODE_PC_S3_OS (0xe6) - Exiting S3 boot path back...
POSTCODE_PC_PEI_EXIT (0xe3) - Entering DXE IPL's recovery boot path. POSTCODE_EC_PEI_MEMORY (0xeb) - No permanent memory found at the end of DXE. 4-30 Troubleshooting POSTCODE_EC_DXE_ARCH (0xef) - Component Codes Range 0xe0-0xff Description These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. POSTCODE_PC_SEC_EXIT (0xe1) - POSTCODE_PC_IPL_DXE (0xe4) - POSTCODE_PC_IPL_S3 (0xe5) - POSTCODE_PC_S3_OS (0xe6) - Exiting S3 boot path back...
Aspire 4352, 4752, 4752G, 4752Z Service Guide
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... Fn+Esc keys, then press the power button . Perform a BIOS flash procedure to the "BIOS Flash Utilities" section on page 2-12 for detailed instructions. 5-8 Jumper and Connector Locations The function hotkey sequence Fn+Esc is used to enable the BIOS recovery process when system is powered On during the BIOS recovery process. Disconnect the USB flash drive from the computer. 5. Refer to update the BIOS firmware. Performing a BIOS recovery 0 NOTE: NOTE: Make sure the battery pack is installed to the...
... Fn+Esc keys, then press the power button . Perform a BIOS flash procedure to the "BIOS Flash Utilities" section on page 2-12 for detailed instructions. 5-8 Jumper and Connector Locations The function hotkey sequence Fn+Esc is used to enable the BIOS recovery process when system is powered On during the BIOS recovery process. Disconnect the USB flash drive from the computer. 5. Refer to update the BIOS firmware. Performing a BIOS recovery 0 NOTE: NOTE: Make sure the battery pack is installed to the...
