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Toshiba Tecra A6 PTA60U Support Question

Toshiba Tecra A6 PTA60U Support Question

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Question posted by CondMan on February 14th, 2013

My Toshiba Tecra Laptop Keyboard Has Stopped Working After A Small Knock

After a small knock my Toshiba Tecra A6 Laptop Keyboard has stopped working.Everything else works as per normal.I've tried various 'workarounds' but am now wondering if it may be some Toshiba method/Utility that has temporarily knocked it off.Is there an easy method to take out the keyboard without unscrewing the whole chassis?

Current Answers

Answer #1: Posted by tintinb on February 16th, 2013 12:52 AM
This answer was accepted by the poster of the original question.
tintinb

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October 26th, 2012

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Obviously, the keyboard of your Toshiba Tecra A6 PTA60U has been damaged or some parts were loosened due to the shock. Unfortunately, there is no other method to remove the keyboard buy through unscrewing the entire system casing. You can also buy a replacement keyboard online. These are the links:

You should careflly follow the instructions provided in the user's manual here:

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related Toshiba Tecra A6 PTA60U Manual Pages

User Guide - Page 31

... Disabling a user password 172 PC Diagnostic Tool 172 TOSHIBA Power Saver 173 SD Memory Card Format 175 Mouse Utility 177 TOSHIBA Mobile Extension 178 TOSHIBA Zooming Utility 179 TOSHIBA Button Controls 181 CD/DVD Drive Acoustic Silencer 182 Fn-esse 183 Starting Fn-esse 183 Using the keyboard or pointing device to assign keys 185 Viewing existing...
User Guide - Page 68

...message displays that all partitions on the keyboard to out-of Factory Default Software screen appears. 68 Getting Started Hard Drive Recovery Utilities Recovering the original factory image (recommended)...of Factory Default Software, then click Next. Be sure to save your work first. 1 On the TOSHIBA Recovery Wizard screen, select Recovery of Factory Default Software screen 2 Select ...
User Guide - Page 70

...Be sure to save your work first. To recover only your keyboard to begin deleting the HDD. A confirmation message appears, reminding you have saved your work before proceeding. 2 Click ... that all information on the keyboard to its factory default setting reformats your drive and your information on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. Recovering the C:...
User Guide - Page 71

...reminding you that the HDD has been recovered. 4 Press any key on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. NOTE The size of the C: drive. ❖ Press the ... its factory default setting reformats all information will be lost during the recovery process) and your work before proceeding. 2 Click Yes to begin the restoration. Be sure to increase/decrease the ...
User Guide - Page 73

... 2 on your work before proceeding. 2 Click Yes to begin the restoration. Once complete, a message displays that the HDD has been recovered. 3 Press any information on the C: drive will be lost. Once complete, a message displays that the HDD has been recovered. 3 Press any key on the keyboard when the TOSHIBA HDD Recovery Utility screen displays...
User Guide - Page 74

... option recovers your C: drive without the recovery partition: 1 Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. This will be lost . To recover your C: drive. Be sure to restart the computer. A confirmation message appears, reminding you have saved your work first. Be sure you that the HDD has been recovered. 3 Press...
User Guide - Page 76

... launch the application by clicking Start, All Programs, Hard Disk Recovery Utilities, and then Toshiba Application Installer. 2 Click Next. 3 Click the item(s) you to... and applications: 1 Double-click the Toshiba Application Installer icon on -screen prompts to complete the installation process. Simply move your finger on the TouchPad in front of the keyboard, is sensitive to touch and enables...
User Guide - Page 127

...: BAD RTC BATTERY BAD CHECKSUM (CMOS) CHECK SYSTEM NOTE The above error message may display the incorrect time and date, or stop working . When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to a month when the computer...while your computer's configuration settings. The RTC battery may display the incorrect time and date or stop working .
User Guide - Page 164

... Application Installer ❖ Supervisor Password ❖ User Password ❖ PC Diagnostic Tool ❖ TOSHIBA Power Saver ❖ SD Memory Card Format ❖ Mouse UtilityTOSHIBA Mobile Extension ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Button Controls 164 Together, these allow you to reconfigure your system to determine...
User Guide - Page 165

...window appears. ❖ Click Start, All Programs, Toshiba, Utilities, then click Toshiba Assist. To access TOSHIBA Assist, do one of computer settings. 165 Toshiba Utilities TOSHIBA Assist ❖ Fn-esse® ❖ TOSHIBA HW Setup ❖ TOSHIBA Hotkey Utility ❖ Fingerprint Authentication Utility TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and...
User Guide - Page 167

... drivers and applications that were originally bundled with your selections. 167 Toshiba Utilities TOSHIBA Application Installer ❖ TOSHIBA Zooming UtilityTOSHIBA Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ Fn-esse® ❖ TOSHIBA HW Setup TOSHIBA Application Installer The TOSHIBA Application Installer allows you to install. To select multiple items...
User Guide - Page 179

... ❖ Adobe Reader ❖ Icons on page 246). TOSHIBA Zooming Utility This utility allows you wish to use when docking the system to select which applications will work with the zoom in/out hot keys (see "Using an expansion device" on page 162. 179 Toshiba Utilities TOSHIBA Zooming Utility 4 Under the Display Change Service tab, you can set...
User Guide - Page 180

... work with the applications you selected. The zoom in , hold down the Fn key and press 2; The TOSHIBA Zooming Utility Properties screen appears. to zoom out, hold down the Fn key and press 1. Sample TOSHIBA Zooming Utility Properties screen Select the desired option(s), then click OK. 180 Toshiba Utilities TOSHIBA Zooming Utility You can also access the utility through the TOSHIBA...
User Guide - Page 185

...esse displays the Add/Edit Command dialog box with the Description, Command Line, and Working Directory fields automatically completed. 6 Click OK to close the Add/Edit Command dialog ...keyboard to which you just selected. The Assignment Type dialog box appears. Using the keyboard or pointing device to assign keys To assign a key to assign it. 5 Release the primary button. 185 Toshiba Utilities...
User Guide - Page 190

... the desired option(s). 3 Click OK. The TOSHIBA Hotkey window appears. Fingerprint Authentication Utility The fingerprint authentication utility can also be used for Standby [Fn+F3] and Hibernation [Fn+F4]. 190 Toshiba Utilities TOSHIBA Hotkey Utility TOSHIBA Hotkey Utility The TOSHIBA Hotkey utility allows you to replace the keyboard-based user/BIOS password authentication system when...
User Guide - Page 226

.... Hot swapping (removing one PC Card and inserting another device in Hibernation or Standby mode. 226 If Something Goes Wrong Resolving a hardware conflict The computer stops working (hangs) when you insert a PC Card. The problem may safely remove the card. 3 Remove the card from the slot.
User Guide - Page 228

...the telephone line is on how to transmit at pcsupport.toshiba.com. The other system may be set up to... Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. Refer to someone else. See...lets you see your work exactly as it . It should be busy or off line. For more information. Try making a test transmission ...
User Guide - Page 252

252 Hot Keys Disabling or enabling the TouchPad Disabling or enabling the TouchPad Fn + This hot key enables/disables the TouchPad. For more information, see "TOSHIBA Zooming Utility" on page 78. Sample disable and enable TouchPad windows Zooming applications in . For more information, see "Disabling or enabling the TouchPad" on page 179. out...
User Guide - Page 298

...port to default settings 146 upgrading 146 monitor 79 connecting 79 not working 217 mouse installing 82 serial 82 Mouse Utility 177 N network accessing 147 Dial-Up Networking Wizard 147 networking wireless... 171 setting user 170 PC Card checklist 225 CIS (Card Information Structure) 224 computer stops working 226 configuring 158 errors 227 hot swapping fails 226 inserting 157 modem default 146 not ...
User Guide - Page 300

... does not look normal/flickers 218 SD ...Toshiba Internet Web sites 244 registering computer 46 worldwide offices 244 TOSHIBA Application Installer 167 TOSHIBA Assist 165 TOSHIBA Button Controls 181 Toshiba Hardware Setup 187 TOSHIBA Hotkey Utility 190 TOSHIBA HW Setup 187 TOSHIBA Mobile Extension 178 Toshiba online resources 121 TOSHIBA Power Saver 173 Toshiba Utilities 164 TOSHIBA Zooming Utility...

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