Toshiba Portege S100 Support Question
Toshiba Portege S100 Support Question
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Question posted by johndbacon1 on July 16th, 2012
The Screen Has Gone Black.
theomputer still makes some noise. there is no shadow of a picture. c
Current Answers
Answer #1: Posted by baklogic on July 16th, 2012 9:55 AM
baklogic
Member since:
June 28th, 2012 Points: 442,480
Member since:
June 28th, 2012 Points: 442,480
It is possible that the data cable to the screen has either come loose/fractuered -this will show if you try almost closing and opening the lid while it is on.
Also, the invertor could have a problem.If you can connect to an external monitor, and see if the monitor works- if it does it would point to the invertor. But there are several other possibilities. 1/ This method sometimes works --- Turn off your laptop Disconnect everything from it including power lead Remove the battery from the LAPTOP. PRESS AND HOLD POWER BUTTON FOR 30 SECONDS, OR, SO. Re-plug in the power supply. (leave the battery out of the computer) Press the power button The screen will often work.(strange, but true) If it does, Choose start windows normally. If this enables the screen to work now. .. A couple of things to think about are...
Sometimes Hibernation can get stuck-if you get the screen back- turn off hibernation, and I usually set the screen to nver turn off. Power settings has been known to play up, --Go to Control Panel - Power Options - If it's on 'balanced' - click change plan settings Then Change advanced power settings
See Processor power management and change the minimum processor state from 5% to 100% Click Apply then click OK Then shut down, unplug power cord, and replace battery, replace power cord, and restart. 2/ Try putting pressure to the right of the mouse pad, with a heavy palm of your hand , and see if anything shows- if so,the solder to graphics chip is usually the cause.(this seems to have happened with Invidia chips mostly)
Lastly, it can sometimes help by removing and replacing the ram sticks- surprising what will help to resolve it.
25 years playing with computers/laptops, software, and 10 years a geek/nerd -always learning
Related Toshiba Portege S100 Manual Pages
User Guide - Page 1
Portégé® S100 Series User's Guide
If you need assistance: ❖ Toshiba's Support Website
pcsupport.toshiba.com ❖ Toshiba Global Support Centre
Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 182 in this guide. PMAD00035011 02/05
User Guide - Page 2
... defects or other reproductive harm.
Protection of Stored Data
For your important data, please make periodic back-up and usage instructions in the applicable user guides and/or manuals enclosed....WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. Model: Portégé ® S100 Series
ReWritable CD/DVD Drives
The computer system you have purchased is not designed for any ...
User Guide - Page 43
... good posture with your body relaxed and your torso or neck, and look at the screen without twisting your weight distributed evenly. You should be able to adjust your chair for ...a flat surface at about the same height and distance as the screen.
Seating and posture
When using an external monitor, the top of the screen should be no higher than a conventional chair. Below eye level
...
User Guide - Page 44
Your LCD display has a brightness approaching that sunlight or bright indoor lighting does not reflect off the screen. You should be able to type comfortably with your shoulders relaxed and your computer work area. If you work.
If necessary, use a cushion to prevent ...
User Guide - Page 45
... on your activities. Finding ways to break up the routine can reduce stress and improve your efficiency.
❖ Take frequent breaks to vary your computer screen for long periods can cause eyestrain. Look away from strain is more effective than a long break after several hours.
❖ Avoid performing repetitive activities for...
User Guide - Page 49
...computer, the Setup Wizard guides you through steps to set up your software.
1 From the welcome screen click Next to enter the Setup Wizard.
2 Confirm acceptance of windows displayed, and the order ... Agreement and click Next.
3 Select the appropriate option from the Help protect your computer screen and click Next. These components include, but are not limited to your software setup choices...
User Guide - Page 50
... be chosen." If you opt not to register at that time, you click the final screen, your desktop or go to the Toshiba web site at www.register.toshiba.com.
The ...click Next or Skip.
5 Select how your computer name and network settings.
6 Follow the remaining screen prompts to complete the setup process. 50
Getting Started Registering your computer with Toshiba
Product registration is ...
User Guide - Page 56
...all those features. Your selected model may not be able to increase the brightness of the screen. Screen will deteriorate. This information applies to all of LCD technology. Your computer's features and specifications
...of the many possible icons used on your computer:
Sample system icons
Turning on the power
1 Make sure any external devices (such as the AC adapter, if you plan to use AC power...
User Guide - Page 65
For more information on using the Recovery media" on -screen prompts for completing the copy process. recovery files, applications (original bundled drivers and...when prompted.
6 Follow the on page 69. Getting Started Hard Drive Recovery Utilities
65
Sample Recovery Disc Creator screen
3 Select the items you have created with the preceding steps, see "Hard Disk Drive Recovery using the ...
User Guide - Page 66
...have the options of your C: drive and then recovering it. Sample TOSHIBA HDD Recovery Utility screen
Recovering the original factory image (recommended)
Recovering a hard disk drive to its factory default..., or changing the size of recovering your system using the utilities stored on your computer's HDD:
1 Make sure the computer is turned off.
2 Press and hold the 0 (zero) key on the hard disk...
User Guide - Page 67
... reformats your drive and your work first.
A confirmation message appears, reminding you have saved your information on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. Be sure to restart the computer.
Once complete, a message displays that the HDD has been recovered.
3 Press any key on your keyboard to save...
User Guide - Page 68
To resize and recover your C: drive:
1 Press 3 on your keyboard to restart the computer. Be sure you make your selections.
3 Click Enter to begin the restoration and to increase/decrease the C: drive size by 5 GB. Once complete, a message displays ...for example, if you that the HDD has been recovered.
4 Press any key on the keyboard when the TOSHIBA HDD Recovery Utility screen displays.
User Guide - Page 69
...Getting Started Hard Drive Recovery Utilities
69
Hard Disk Drive Recovery using your work before proceeding. Sample TOSHIBA HDD Recovery Utility screen
Recovering the original factory image (recommended)
Recovering a hard disk drive to save your Hard Drive Recovery Utilities. To recover...power on the computer. When the computer powers on, the TOSHIBA HDD Recovery Utility screen displays.
User Guide - Page 70
... to restart the computer.
Be sure you that the HDD has been recovered.
3 Press any information on the keyboard when the TOSHIBA HDD Recovery Utility screen displays.
Once complete, a message displays that all information on your C: drive:
1 Press 2 on them will be lost during the recovery process. This will be affected...
User Guide - Page 71
... 4 Click Disk Management. 5 Highlight the hard disk drive in the lower portion of the screen. Getting Started Hard Drive Recovery Utilities
71
Recovering your C: drive to its status in the ... state without the recovery partition: 1 Press 3 on the keyboard when the TOSHIBA HDD Recovery
Utility screen displays. Be sure you created a D: drive, it will be deleted during the recovery process. ...
User Guide - Page 72
... the appropriate drive letter (for example, E: drive) for the extra space and formats the drive.
Sample Delete Hard Disk Recovery Utility screen
2 Click OK to continue.
3 When the following warning screen displays, click OK to confirm.
72
Getting Started Hard Drive Recovery Utilities
Deleting the Hard Disk Recovery Utility
You can delete...
User Guide - Page 73
....
To reinstall drivers and applications:
1 Double-click the Toshiba Application Installer icon on . Connecting a mouse
You may want to install.
4 Click Install.
5 Follow the on-screen prompts to your computer.
The operating system automatically detects the mouse.
To connect the mouse to complete the installation process. You can be used at...
User Guide - Page 75
... once. 1 Click Start, Printers and Faxes. Getting Started Connecting a printer
75
See your printer documentation for additional configuration steps, or see "Setting up a printer" on -screen instructions to set up your printer installation guide for the first time.
The Printers and Faxes window appears. 2 Click Add a Printer.
Setting up a printer
TECHNICAL...
User Guide - Page 78
... left side, slide your finger several times across the TouchPad in rapid succession. Once the pointer/ cursor is much smaller than the display screen, moving your cursor across the screen often means having to move your finger from right to left mouse button.
78
Getting Started Using the TouchPad
❖ To move...
User Guide - Page 196
...error messages. Hold the Fn key and press F5 twice again to activate the screen. Display Auto Off may have gone into a working . If you have activated the instant password feature by pressing ...are some typical display problems and their solutions:
The display is not set for the built-in screen, make sure the display priority is blank. If you are using an external monitor:
❖ Check...
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