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Sharp MX-M310 Support Question

Sharp MX-M310 Support Question

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Question posted by yorkhuang on May 25th, 2016

I Can't Printout From Mx-m3100 Network Printer On Mac Os X.

To Whom Can kindly help,I can not printout from company's MX-M3100 network printer on Mac OS X. My OS X version is OS X ET Capitan Version 10.11.5. An error page, "Error: PostScript printing not licensed for this printer", always came out no matter I am printing from Microsoft Words or Adobe PDF viewer. Please help. Thanks,BR,York

Current Answers

Answer #1: Posted by waelsaidani1 on May 25th, 2016 7:50 PM
This answer was accepted by the poster of the original question.
waelsaidani1

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Uninstall and install a fresh driver

Download drivers from here - http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx . You will have to select the follwing:

Select a Product Category - MFPs & Printers

Enter Product model - Model not listed

Enter Product Model - AR-M277

Select Download Type - Driver

Driver Platform - Microsoft

Operating System - Windows 7

One thing to note that the PS driver will not work if you do not have the Post Script Expansion Kit and you will get an error - postscript printing not licensed for this printer so the work around is to use the PCL6 driver.


Please follow the steps below to install the printer.

1. Click Start, click Control Panel and double click Devices and Printers.
2. Click Add a Printer.
3. Select "Add a local printer".
4. Choose an existed LPT port. Then click Next.
5. Choose the correct driver in the driver list. If no available driver, click the button Windows Update, wait for the process finishes and then look for the driver again.
7. Finish the installation.

Related Sharp MX-M310 Manual Pages

MX-M260 | MX-M310 Operation Manual - Page 13

... various settings of the machine including the contrast of printing, copying or network scanning according to the mode that is selected. OPERATION PANEL BEFORE USING THE MACHINE COPY PRINT ON LINE DATA SCAN DATA FAX LINE DATA JOB STATUS SYSTEM SETTINGS LOGOUT 1 1 23 4 56 7 8 9 10 11 1 Touch panel The machine status, messages and touch keys...
MX-M260 | MX-M310 Operation Manual - Page 24

...89 1 Message display Status messages are used for copying. 10 Exposure display Displays the icon of the selected exposure type and the exposure scale. 11 [EXPOSURE] key (p.30) Use this key to adjust ...Original size display Displays the original size only when an original is placed in the RSPF. 22 10 11 12 13 14 15 The screen will vary depending on the equipment installed. 8 Paper size ...
MX-M260 | MX-M310 Operation Manual - Page 110

...printing, scanning, or Web page display. The amount of memory can be set from 1 second to security. The amount of 10...SSL SETTINGS SSL can be used for the copy, printer, and fax functions. SYSTEM SETTINGS SECURITY SETTINGS OK SSL... to configure settings for data transmission/reception on a network. If 0% is selected, the print hold function cannot be scanned in a Web browser ...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 7

... Server 2003, Windows Vista, Windows Server 2008 Mac OS 9.0 to 9.2.2, Mac OS X v10.2.8, Mac OS X v10.3.9, Mac OS X v10.4.11, Mac OS X v10.5 to fully operate. SOFTWARE REQUIREMENTS ...in the standard Network/ USB configuration. PS printer driver, PPD driver PC-Fax driver PS3 expansion kit Facsimile expansion kit Macintosh Printer Status Monitor Printer Administration Utility Macintosh...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 31

... This chapter explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer driver settings. ☞MAC OS X: this page (v10.2.8, v10.3.9, v10.4.11, v10.5 - 10.5.6) ☞MAC OS 9.0 - 9.2.2: page 35 • The PS3 expansion kit is required to the versions of the operating system. 2 Double-click the [CD-ROM] icon ( ) on...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 33

... on your computer, a confirmation message will appear. When the screen for adding a printer appears, click the button and go to step 14. • If you are using Mac OS X v10.5 to 10.5.6, click [System Preferences] in the Apple menu ( ) and select [Print & Fax] ( ). ENGLISH MAC OS X 11 Select [Utilities] from the [Go] menu. • If you are using...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 34

... depending on your network administrator for details.) (3) Select the PPD file of the machine is selected. (4) Click the [Add] button. Ask your model. Note [Library] - [Printers] - [PPDs] - [Contents] - [Resources] - [en.lproj] 32 MAC OS X + 14 Configure the printer driver. • The procedure for other versions are explained separately below. • The machine can print using the...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 35

... automatically configured. If you are Note installed on the machine by printing out the "PRINTER SETTINGS LIST" in (3) of trays on the machine. (3) Click the [Apply Changes] button. If you are correct. (1) Select [Installable Options]. If you are using Mac OS X v10.5 to 10.5.6, it does not appear. (2) Select the options that "Input Tray Options...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 36

...". If you are using Mac OS X v 10.5 to 10.5.6, select [Select a driver to use the IPP function, follow these steps to select the PPD file when configuring the printer driver (step 14 on page 32). When the machine is in a remote location, this function can print using the IPP function. v10.4.11, v10.5 - 10.5.6 v10.2.8, v10.3.9 (1) (1) (2) (2) (3) (4) (1) Click the...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 37

... the software. If not, install it from the Apple Menu. 9 Create a printer. (1) (2) 6 The License Agreement window will appear. Ask your computer. After the installation, a message prompting ...and restart your network administrator for details.) (3) Click the [Create] button. 35 ENGLISH MAC OS 9.0 - 9.2.2 If you are displayed, select the zone that includes the printer. (2) Click ...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 38

... machine. (3) Click the [OK] button. MAC OS 9.0 - 9.2.2 10 Select the PPD file. 12 Click the [...11 Make sure that the machine is selected in the window of step 12 to print out the "PRINTER SETTINGS LIST": Press the [SYSTEM SETTINGS] key, touch the [LIST PRINT] key, "PRINTER TEST PAGE" key and then touch the "PRINTER SETTINGS LIST" key. 14 Click the [OK] button in the "Select a PostScript Printer...
MX-PB12 Printer Expansion Kit for the MX-M260 | MX-M310 - Page 43

...point to delete. Mac OS 9.0 - 9.2.2 After deleting the icon of "MAC OS X" (page 29). 2 Delete the PPD file. To show the printer list, see the manual for the operating system or Help. 4 Restart your...startup disk. [Library] - [Receipts] Delete the [MX-B08.pkg] file from this folder. For more information, see step 11 and 12 of the printer that shows "Disc 2" on the front of the ...
Online Manual - Page 2

...; environments, and Mac OS X v10.4 in the operation manual. ● This manual refers to product improvements and modifications. CONTENTS 2 Introduction This manual describes the printer function of the digital multifunctional system. ● For information on loading paper, replacing toner cartridges, clearing paper misfeeds, handling peripheral devices, and other versions of the operating...
Online Manual - Page 5

... 53 Job Handling function (Mac OS 9.0 to 9.2.2 and Mac OS X v10.2 to 10.4) 55 ● Printing when auditing mode is enabled 55 ● Using the print hold function 55 5 OPERATION AT THE MACHINE Giving priority to a print job / Canceling a print job 56 ● Giving priority to a print job 56 ● Canceling a print job 57 Configuring the printer condition settings 58 ●...
Online Manual - Page 27

... "Top Copy" and trays 2 and 3 as an invoice original and copy. Print data Printing result (when number of copies is "2") Collate Collate 1 2 3 4 5 7 6 8 9 10 11 12 Load different types of the same size of paper. 2 Carbon copy print ADVANCED PRINTING (WINDOWS) Carbon copy print is used to print a two-page job with standard paper in tray 1 and colored paper...
Online Manual - Page 30

Available paper sizes and paper remaining are connected to the network. It provides information on error states such as explained in "USING THE MACHINE AS A NETWORK PRINTER" in the Printer Status Monitor. Before using the Printer Status Monitor. Direct printing without a server Install and configure the software as paper misfeeds and shows the configuration of the machine (number...
Online Manual - Page 37

... operation panel, touch the [BYPASS TRAY] key in the touch panel, and specify the same paper type as in the printer driver. 4 Basic printing PRINTING FROM MACINTOSH 5 Configure print settings. Click and select the settings that you are using Mac OS 9.0 to configure from the pull-down menu. Select the output tray in "Output" in the...
Online Manual - Page 55

..." checkbox is enabled in "Job Handling" in the operation manual. CONTENTS 55 This depends on the print hold function, see "How to print a print hold function is selected. 4 PRINTING FROM MACINTOSH Job Handling function (Mac OS 9.0 to 9.2.2 and Mac OS X v10.2 to 10.4) Printing when auditing mode is enabled When "AUDITING MODE" is enabled in the system settings (administrator), enter...
Online Manual - Page 63

...5 OPERATION AT THE MACHINE Configuring the printer condition settings (part 6) Item 2-SIDE PRINT PAGE PROTECTION ROPM Selections 1-SIDED, 2-...errors when printing complex jobs. When enabled, multi-page print jobs are printed. When "2-SIDED (Tablet)" is selected, two-sided printing takes place so as to repeatedly send the print data when multiple copies are stored in memory before printing...
Online Manual - Page 69

... selected. ■ Is "Ethernet" selected for printing. If there is selected. Open the printer driver properties and click the "Configure Port" button on the Macintosh ■ Is AppleTalk enabled? In Mac OS X, click "Network" in "System Preferences" and select Ethernet in the "Connect via " of the printer driver. In Mac OS 9.0 to check on the "Ports" tab. To...

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