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Samsung PN50C490 Support Question

Samsung PN50C490 Support Question

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Question posted by WWJR19542 on July 10th, 2012

Thin Black Line At Bottom Of Screen

I HAVE MODEL #PN50C490B3D A THIN BLACK LINE HAS APPEARED AT THE BOTTOM OF SCREEN ABOUT ONE INCH FROM THE BOTTOM. CAN YOU TELL ME WHAT MAY BE CAUSING THIS ISSUE? THANKS

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Related Samsung PN50C490 Manual Pages

User Manual - Page 1

... please register your product at www.samsung.com/register Model Serial No Contact SAMSUNG WORLDWIDE If you for purchasing this Samsung product. BN68-03114A-00 imagine the possibilities Thank you have any questions or comments relating to Samsung products... America, Inc. 105 Challenger Road Ridgefield Park, NJ 07660-0511 Plasma TV user manual © 2010 Samsung Electronics Co., Ltd.
User Manual - Page 2

... actual product appearance. Conditions covered are constantly moving images, not stationary patterns or dark bars. However, children should be presented to produce. On PDP models that leave subtle, but not limited to height) are provided for all televisions. This is also known as described above described warranty repairs must be limited as 'screen burn...
User Manual - Page 3

...the Input Source 12 Basic Features yy How to open the relevant submenu within the OSD (on screen display). 3 English t This function can be used by Step Guide Check here for Anynet+...PIP) 25 yy Support Menu 25 Advanced Features yy Media Play 27 Connecting a USB Device 27 Screen Display 28 Playing Multiple Files 31 Media Play - Additional Functions 31 yy Anynet 33 Setting Up...
User Manual - Page 6

... the available input sources. Changes the channels. Blinks and turns off when the power is on the model. Turns the TV on the 3D emitter outputs only when sending a 3D signal. Standby mode Do ... as you would use the ENTERE button on the remote control. Adjusts the volume. In the on-screen menu, use this spot on the remote control. A small amount of electric power is still consumed ...
User Manual - Page 7

... Separate Audio Program (SAP broadcast) (p. 21). xx Bright light may vary depending on the model. 7 English xx The color and shape may affect the performance of the remote control. Displays... Brings up the OSD. Buttons used functions. Exits the menu. Turns the TV on the screen (p. 13). CC: Controls the caption decoder (p. 24). Avoid use when nearby fluorescent lights...
User Manual - Page 8

... current date and time. (p. 21). 6 View the The connection method for the best HD screen quality is displayed. POWER P yy To return the unit's settings from Store Demo to the ... → Plug & Play → ENTERE 8 English When setting the antenna source to Cable, a step appears allowing you to memorize. If You Want to the channels. Store Demo mode is for 5 sec. 3 Selecting...
User Manual - Page 11

... Cable (Not Supplied) Audio Cable (Not Supplied) AUDIO OUT DVI OUT PC OUT AUDIO OUT Display Modes (D-Sub and HDMI/DVI Input) Optimal resolution yy PN50C490: 1360 X 768 @ 60Hz Mode IBM MAC VESA CVT VESA DMT VESA GTF Resolution 640 x 350 720 x 400 640 x 480 832 x 624 720 x 576 1280 x 720...
User Manual - Page 12

... MEDIA.P 2 3 4 A BC D 1 MENU button: Displays the main on-screen menu. 2 ENTERE / DirSe.McOtDioEn bSuLtEtEoPn: Move the cursor and select an item. How to the ...2 ▲/▼ 3 ENTER E 4 ▲/▼ 5 ◄/► 6 ENTER E 7 EXIT e The main menu options appear on the selected menu. OO MENUm → Input → Source List → ENTERE SOURCE ■■ TV / PC / ...
User Manual - Page 13

... MENUm → Channel → ENTERE Antenna (Air / Cable) t Before your television can begin memorizing the available channels, you can watch frequently as a Favorite. Select ... channel in the All Channels, Added Channels, Favorite or Programmed screen by pressing the ▲ / ▼ and ENTERE buttons. The c mark appears to the left of signal source that is connected to Favorite ...
User Manual - Page 15

...mode) Compared to previous models, new Samsung TVs have...channels that have to reduce power consumption. Advanced Settings Black Tone Dynamic Contrast Gamma Expert Pattern RGB Only Mode ... fine-tuning, select Reset. Until the screen turns on the right-hand side of the.../ Brightness / Sharpness / Color / Tint (G/R) Your television has several setting options for picture quality control. ✎...
User Manual - Page 16

... devices may not support this function. Picture Options Color Tone Size Digital Noise Filter MPEG Noise Filter HDMI Black Level Film Mode Screen Burn Protection : Normal ► : 16:9 : Auto : Auto : Normal : Off U Move ...9632;■ Size: Your cable box/satellite receiver may cause image retention(screen burn) which are inputted. 16 English Reset: Resets the 10p White Balance to...
User Manual - Page 17

...■■ HDMI Black Level (Normal / Low): Selects the black level on the screen to adjust the screen depth. ✎✎...appear on the PDP according to move the picture up or down. 4. The Time setting allows you can activate the Digital Noise Filter feature to 4:3, the screen...the time the screen remains idle with the screen ratio set to reduce any key on the TV size (inches) and mode...
User Manual - Page 18

...check on 3D Active Glasses. 3D Mode Off 2D → 3D Side by Side Top & Bottom Line by Line" and "Checker Board" are any reports of Samsung 3D Active Glasses (SSG-2100AB, SSG-2200AR, SSG2200KR... Line Vertical Stripe Checker Board Frequency Operation Turns the 3D function off. Using the 3D function or 3D Active Glasses while moving around may cause eye strain. Samsung 3D Active Glasses ...
User Manual - Page 20

...Your TV as possible (Coarse) and Finetune again. yy The correct size setting (resolution) [Optimum: PN50C490: 1360 X 768 @ 60Hz] yy If a vertical-frequency option exists on the version of speakers ... up information will apply in the "Control Panel" window and a display dialog-box will appear. 4. Screen ■■ Coarse / Fine: Removes or reduces picture noise. If the noise is ...
User Manual - Page 24

...can select the desired caption mode. ✎✎ The availability of captions depends on the screen. The default is White. If captions are available only when Default and Service1 ~ Service6 ...the letter. Foreground Color: Options include Default, White, Black, Red, Green, Blue, Yellow, Magenta and Cyan. The default is Black. Options include of the caption background. xx Game Mode...
User Manual - Page 25

... the PIP window becomes slightly unnatural when you use the main screen to check for picture problems. Yes: If the test pattern does not appear or there is in the same mode. There may be ...if Speaker Select is either Air or Cable as the input source for the sub-screen. ■■ Channel: Select the channel for the sub-screen. ■■ Size (Õ / Ã): Select a size for the ...
User Manual - Page 40

... Green jack of the screen. • If the picture size is a dotted line on the edge of component input 1 on , battery lifespan • Turn off . Incorrect or loose connections may cause noise in poor light ... Test) (p. 25) If the test image is shortened. 40 English Issues Poor picture Solutions and Explanations First of these troubleshooting tips apply, visit "www.samsung.com," then ...
User Manual - Page 42

... models ...• Plasma TVs typically...ad) appears on ...screen when displaying up /down (Vertical Line...issue. The TV Signal Information is too close to the Cable/Set user manual for long term use. If the buzzing stops, this manual. This is normal and will be caused by the electrical charges that the set picture movement up scaled SD (4:3) contents. • Black bars on the screen...
User Manual - Page 43

... / Right) Model Name Screen Size (Diagonal)... Sound (Output) Dimensions (WxDxH) Body With stand Weight Without Stand With Stand 1360 X 768 50°F to 104°F (10°C to 40°C) 10% to 80%, non-condensing -4°F to 113°F (-20°C to 45°C) 5% to 95%, non-condensing -20˚ ~ 20˚ PN50C490 50 inches (49.9 inches...worldwide patents issued & pending...
User Manual - Page 44

... 1 2 3 47.3 43.7 24.6 ■■ Jack panel detail / Rear view 8 4 5 6 28.3 28.4 31.5 (Unit: inches) 7 8 2.7 11.9 5 1 4 6 2 3 (Unit: inches) Model name 1 2 3 4 5 6 PN50C490 19.4 3.7 2.5 35.7 15.7 15.7 NOTE: All drawings are subject to change without prior notice. Not responsible for typographical or printed errors. © 2010 Samsung Electronics ...

Samsung Knowledge Base Results

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  • General Support
    ... not the screen. LCD, Plasma, and DLP screens in the screen's surface trap small food particles. Put a small amount of electric shock. If you begin to eliminate the risk of ScreenClean on -line stores that cloth to clean the screen. Wipe as gently as peanut butter or jelly off the screen and cause permanent damage...
  • General Support
    ...screen If you are having a serious problem with defective pixels depends on: The number of defective pixels The location of the defective pixels The color The size of the approximately 400,000 to 1.1 million pixels on a typical Plasma television... is not an option. With that said, what we do about a Plasma TV with defective pixels, gather the ...
  • General Support
    ... pages/files by Picsel Browser. Tapping the Menu icon from Picsel browser with the stylus will cause Picsel Browser to open a "zoom box". These Preference Settings  include the following document types... a user to sort the folders or to change the view of the screen in a book. This window will cause Picsel Browser to open document, much like turning pages in Picsel Browser will...

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