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Ricoh Aficio SP 100SU e Support Question

Ricoh Aficio SP 100SU e Support Question

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Question posted by josephlechapelain on October 14th, 2014

Aficio 100 Su E : Error Code 'c5'

I replaced the toner cartridge and the error code "C5" is displayed on the screen. What to do ??? Thanks and regards

Current Answers

Answer #1: Posted by sabrie on October 14th, 2014 5:45 AM
This answer was accepted by the poster of the original question.
sabrie

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visit the link below to find solution on that error

http://www.manualslib.com/manual/477808/Ricoh-Aficio-Sp-100su-E.html?page=63


www.techboss.co.za

Related Ricoh Aficio SP 100SU e Manual Pages

User Guide - Page 5

... Status Indicate on the Control Panel 61 Codes on the Screen...61 Error and Status Messages Appear on the Smart Organizing Monitor 62 9. Appendix Notes About the Toner...63 Moving and Transporting the Printer...64 Disposal...64 Where to Inquire...64 Consumables...65 Print Cartridge...65 Specifications of the Machine...66 General Function Specifications...66...
User Guide - Page 8

... Europe and Asia) If the label contains the following, your machine is a region A model: • CODE XXXX -22, -27 • 220-240V (mainly North America) If the label contains the following information ..., refer to the metric units. CHZ966 The following , your machine is a region B model: • CODE XXXX -11, -17 • 120V • Dimensions in this manual are given in two units of the...
User Guide - Page 11

Guide to cancel an ongoing print job. 9 Screen Shows the number of copies and the error code. 2. [Number of copies. 3. Density Screen Displays the copy density in three levels. The print density is indicated by which segment is lit on this indicator. • Left: Lighter than normal • ...
User Guide - Page 15

... from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. • Paper size and type settings Displays the settings for paper sizes or types available on this machine. • Print test and configuration pages...
User Guide - Page 23

Open the front cover and tray extension. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. Click [Smart Organizing Monitor for SP 100 Series]. 3. In the [Vertical: (148 to 216 mm)] box, enter the width. 7. Click [Smart Organizing Monitor for SP 100 Series]. 3. Select the paper type and paper size, and then click [OK]. 6. Click [Smart Organizing...
User Guide - Page 31

... using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. CHZ956 Resetting the Print Job 1. CHZ955 29 Continuing Printing Using Mismatched Paper If the paper is displayed, press the [Start] key. If the error code is displayed, press the [Clear/Stop] key. Reset the print job Cancel printing...
User Guide - Page 35

... using a preset ratio or manually specifying a customized ratio. The procedure in 1% increments. Click [Smart Organizing Monitor for SP 100 Series Status]. 33 The actual procedure may vary depending on Windows 7. Click [Smart Organizing Monitor for SP 100 Series]. 3. Preset ratio CES103 (mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200% (mainly North...
User Guide - Page 40

... for the current job from Smart Organizing Monitor. On the [Copy] tab, select the document type in this procedure to specify the original type for SP 100 Series]. 3. Click [Close]. 38 On the [Start] menu, click [All Programs]. 2. Click [OK]. 7. Copying Originals Specifying the Original Type Use this section is an example...
User Guide - Page 44

... error messages, see p.62 "Error and Status Messages Appear on the Smart Organizing Monitor". On the [User Tool] tab, select [Configuration Page] in the [List / Test:] list. 5. Click [Print]. 42 Click [Smart Organizing Monitor for SP 100 Series]. 3. Configuring the Machine Using Smart Organizing Monitor 3. On the [Start] menu, click [All Programs]. 2. Message area Displays...
User Guide - Page 45

...Energy Saver Mode, and specify the amount of time that can be scanned. • Configure toner-saving settings. • Configure scaling settings. 43 Copy tab • Specify the type of... originals to modify the machine's settings. 1. Click [Smart Organizing Monitor for SP 100 Series Status]. 4. On the [User Tool] tab, click [Printer Configuration]. 5. Click [OK]. 7....
User Guide - Page 46

... third parties resulting from any unnecessary cables from Windows. 1. After a message is displayed on your computer in advance so that the firmware update has completed, turn the ... and then On again. 44 Click [Smart Organizing Monitor for SP 100 Series Status]. 4. Click [Smart Organizing Monitor for SP 100 Series]. 3. Configuring the Machine Using Smart Organizing Monitor Updating the...
User Guide - Page 59

...error occurs when printing, change in temperature or humidity occurs, use this machine only after it . • Check whether other applications, as graphics-heavy documents, take longer to a larger value than the current settings. High volume data, such as they may have collected. See p.15 "Supported Paper". • If you enable [Toner... Problem Solution An error occurs. Use paper...
User Guide - Page 63

... Indicate on the Control Panel Error and Status Indicate on the Control Panel Codes on the Screen Code E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 P1...for the document differs from the type of the toner. An appropriate size paper for making copies, printing faxes or Auto Report is not loaded. See p.45 "Replacing the Print Cartridge". An appropriate size paper for printing Report is open...
User Guide - Page 64

... the machine and the size specified in the printer driver do not match. "Replacing the Print Cartridge". Toner Almost Empty The print cartridge is not loaded, load paper in . • The power of the machine, see the printer driver Help. 8. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer...
User Guide - Page 73

... paper size 21 Cleaning 47, 48, 49 Codes 61 Common problems 51 Condition of the machine ...Delete 12 Disclaimer 5 Driver 11 Duplex 26 E Enlarged or reduced copies 33 Error messages 61, 62 Exposure glass 49 Exterior 7 F Firmware 44 I ID ...cartridge 45, 65 Print quality problems 56 Printer function 67 Printer problems 57 Q Quick install 11 R Recommended size of originals 22 Replace...
Product Guide - Page 1

... Product Support Guide Model M101 / M102 / M103 Model Type Launch Date Serial Number Prefix Product Code Low cost printer/MFP 06/29/2012 T27 / T28 / T29 M101 / M102 / M103 Brand/Model Name Product Code M101 M102 M103 Ricoh Aficio SP 100 e Aficio SP 100SU e Aficio SP 100SF e Product Concept Predecessor model None. USB port (No network connectivity is a new segment...
Product Guide - Page 2

... Cable Description 6' USB Cable (A-B) EDP Code Product Code Common / Unique 004051MIU - Please use ...cartridge yields. 2) The condition is ~500 prints. Main Frame Product Support Guide Model M101 / M102 / M103 Item M101 M102 M103 Model Name Ricoh Afico SP 100 e Ricoh Aficio SP 100SU e Ricoh Aficio SP 100SF e EDP Code 406943 406944 406945 Notes NOTE: Order Numbers are provided for toner...
Product Guide - Page 3

... the machines are shipped as Ricoh. M103 - (4in1) GDI Printer, Color Scanner (Flatbed and ADF), B&W Copier, and Fax. Configuration Main Frame Configuration M102 (SP 100SU e) (3in1) M101 (SP 100 e) Printer M103 (SP 100SF e)(4in1) MFP Options No options Feature Comparison To Previous Version New low cost, "thin", laser printers designed for these models. Ver.1.0 Page...
Product Guide - Page 4

Place the machine on power cord. The required wall outlet is a NEMA 5-15R (receptacle) Space A (Front) B (Left) C (Rear) D (Right) 400mm (16") 100mm (4") 200mm (8") 100 mm (4") Foot Print Dimensions (W x D x H):M101: 402 x 368.5 x 119 mm (15.83" x 14.51" x 4.69".) M102: 402 x 368.5 x 163 mm (15.83" x 14.51" x 6.42".) M103: ...
Product Guide - Page 12

... e NA NA Ver.1.0 Page 12 of 18 Subject to 500 pages (ITU- SP 100 e - - - SP 100SU e - SP 100 e - - SP 100SU e - - Product Support Guide Model M101 / M102 / M103 Fax Features Compatibility Coding System Compression Method Modem Speed Transmission Speed Memory Backup Smoothing One Touch Dial Speed Dial/Group Dial Automatic Redial Dual Access Time Indicator User Parameter ...

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