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Optoma DS551 Support Question

Optoma DS551 Support Question

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Question posted by audiocord on April 13th, 2015

Lamp Ignition Fail

When I power on my Optoma DS551 it doesn t turn on and blue led turn solid and red flashes

Current Answers

Answer #1: Posted by BusterDoogen on April 13th, 2015 10:32 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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This is caused by the internak ballst failing to ignite the lamp. Lamp replacement is the only fix available. Go here for a primer on bulb technology.

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Related Optoma DS551 Manual Pages

User's Manual - Page 1

... Connecting a computer or monitor 16 Connecting Video source devices 17 Operation 21 Powering On/Off the Projector 21 Adjusting the Projector Height 22 Adjusting the Projector Zoom and Focus 22 Adjusting Projection Image Size 23 Menu Operation ...24 Appendix 33 Replacing the Lamp ...33 Ceiling mount installation ...35 Compatibility Modes ...36 RS232 Commands and Protocol...
User's Manual - Page 2

...-2 Keep the plastic packing materials (from the wall socket before you operate your local power supply. 7. Notes and warnings All notes and warnings in death by suffocation. Use a damp cloth for future reference. 1. Accessories Do not place this projector yourself. Do not block or place anything near these bags may occur, causing...
User's Manual - Page 4

...outlet, please contact your outlet fits the plug. Please ensure that the proper AC Power Cord is equipped with a grounding type AC line plug. Do not defeat the ...plug type with a grounding type AC line plug to prevent signal interference due to voltage fluctuations. This projector is used. We highly recommend using a video source device also equipped with the graphics below and ensure...
User's Manual - Page 6

... sure you have different accessories. „ Contact you ever to D- for each country, some regions may have all these components: Projector AC Power Cord Remote Control (IR) & batteries (AAA *2 PCS) VGA Cable (D-SUB to ship your unit as it was originally packed at the factory. EN-6 they will ...
User's Manual - Page 7

Projector Overview Front View 9 87 6 12 3 45 1 Front IR remote control sensor 2 Elevator foot 3 Projection lens 4 Speaker 5 Ventilation holes 6 Control panel 7 Zoom ring 8 Focus ring 9 Lamp cover EN-7
User's Manual - Page 8

The ceiling mount is only on certain models) 23 Kensington lock Bottom View 3 1 2 1 Security bar 2 Ceiling mount holes 3 Ventilation holes Note „ This projector can be used with a ceiling mount for information to mount the projector on a ceiling. Rear View 12 3 1 AC power socket 2 Connection ports (HDMI is not included in the package. „ Contact your dealer for support. EN-8
User's Manual - Page 9

Using the Product Control Panel 1 2 345 6 7 8 4 1 Power Turn the projector on or off. 2 SOURCE Switch between input signals. 3 MENU/EXIT Display or ...make adjustments to your selection. 6 Re-SYNC Automatically synchronize the projector to the input source. 7 POWER (Power LED indicator) Refer to "LED Indicator Messages". 8 TEMP/LAMP (Temp/Lamp LED indicator) Refer to "LED Indicator Messages". EN-9
User's Manual - Page 11

... not work if product does not have HDMI) 9 S-Video Display S-Video signal. 10 Page+ Perform page up function when mouse mode is activated. 11 3D Turn on or off 3D function. 12 Power Turn the projector on or off. 13 Re-SYNC Automatically synchronize the...
User's Manual - Page 14

... at the infrared remote sensor and press a button. „ Operating the projector from the front 15 15 5m 8m 7m Note „ The remote control may not operate when there is sunlight or other strong light such as a fluorescent lamp shining on the remote sensor. „ Operate the remote control from a position...
User's Manual - Page 21

... projector simultaneously, press SOURCE on the projector or Source on the screen. 2. Press again to confirm. „ The cooling fans continue to operate for cooling cycle. „ When the Power LED becomes steady blue, the projector has entered stand-by mode. „ If you want to turn off the projector lamp. EN-21 Operation Powering On/Off the Projector Powering On the Projector...
User's Manual - Page 30

... power off when the countdown has finished (in minutes). Pass-code default value is no signal being sent to input the preset password when turning on the display screen. Color Space Select an appropriate color matrix type from RGB,YCbCr/YPbPr. Lamp Time Reset Reset the lamp Hour to match the orientation of the projector...
User's Manual - Page 31

...contents. EN-31 Source Lock „ On: The projector will search specified connection port. „ Off: The projector will lower power consumption and extend the lamp life by second). 3D Mode „ On: ...On", the settings for other signals if the current input signal is set to dim the projector lamp which will search for input source or broadcast device are required as below: 1. For S-...
User's Manual - Page 33

... explosion may fail or terminate their lifetime in a shorter period of time than other symptoms. „ The inorganic mercury is involved in proximity to paper, cloth, or other combustible material nor cover it could be harmful to turn off the projector after turning off -cycles will be exposed. Appendix Replacing the Lamp As the projector operates...
User's Manual - Page 34

... tighten the screws. 9. Refer to the "Setting > Lamp Time Reset" menu. 1 2 3 4 Note „ Dispose the used lamp according to turn on the projector. 1. Turn off the projector and unplug the AC power cord before replacing the lamp. „ Do not use the projector with the lamp cover removed. If the projector is made of the lamp cover. 1 5. Remove the cover. 2 6. Reset the...
User's Manual - Page 35

...a ceiling mount from incorrect installation will vary depending on the thickness of the projector. 3.Avoid installing the projector near a heat source. EN-35 Ceiling mount installation 1. To prevent damage to the projector meet the following specifications: „ Screw type: M4*3 „ Maximum ...ceiling and the bottom of the mounting plate. 2.Be sure to use the Optoma ceiling mount. 2.
User's Manual - Page 40

... (Fail): F XX=01-99, projector's ID, XX=00 is for all projectors Note „ There is a after all ASCII commands. „ 0D is the HEX code for backward compatible) HDMI (ES551/EX551/ only) VGA 1 VGA 2 VGA 1 Component S-Video Video VGA 2 Component None Presentation Bright Movie sRGB User Blackboard Classroom 3D Red Gain Green Gain Blue...
User's Manual - Page 41

... (a=36 30) Brightness Mode Bright STD (0/2 for backward compatible) Lamp Reset Yes No (0/2 for backward compatible) Yes Reset System Alert Power EN-41 ~XX45 n 7E 30 30 34 34 20 a ...Mode 3D Sync Invert 3D Sync Invert Language Projection Menu Location Signal Mute Volume Source Lock Next Source High Altitude Auto Power Off (min) Reset RS232 Alert Reset n = 0 (a=30) ~ 100 (a=31 30 30) n = 0...
User's Manual - Page 42

...20 32 37 0D SEND from projector automatically 232 ASCII Code HEX Code Function when Standby/Warming/Cooling/Out of Range/Lamp fail/ Fan Lock/Over Temperature/Lamp Hours Running Out/Cover Open READ from projector 232 ASCII Code HEX Code ~XX121... 0D 7E 30 30 31 32 36 20 31 0D 7E 30 30 31 32 37 20 31 0D Power State Brightness Contrast Aspect Ratio ~XX128 1 ~XX129 1 7E 30 30 31 32 38 20 31 0D...
User's Manual - Page 43

... the other end is plugged into an outlet with power. „ Press the power button again. „ Unplug the power cord and wait for a short while, then plug it in front of the projector. Start-up problems If no lights turn on the front of the projector and not as well. if it does, you are...
User's Manual - Page 44

... Projector Status Standby mode Normal running mode Normal cooling Lamp ignition failed Lamp life end Temp error Fan error Color wheel or DMD error POWER Blue solid Flashing 30 seconds after powering on and then become solid blue Blue solid Blue solid Blue solid Blue solid Blue solid Blue flashing TEMP Off Off Blue solid Off Off Blue flashing Blue solid Blue flashing LAMP Off Off Red solid Red...

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