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Oki MPS2731mc Support Question

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Question posted by jimquillin on June 11th, 2015

Error Code 811 / Communication Error For The Oki Mps2731mc. How To Fix?

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Answer #1: Posted by TechSupport101 on June 17th, 2015 11:05 AM

This answer was accepted by the poster of the original question.

TechSupport101

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See page 152 for a possible causes of communication error of the Oki model.

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Related Oki MPS2731mc Manual Pages

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 5

... LAN from the Web Page (MC342dw, MC362w, MC562w, MC562dw, ES5462dw MFP, MPS2731mc only 96 IEEE802.1X settings 96 Wireless LAN settings 97 Changing network settings from the web page 100 Encrypting Communication by SSL/TLS 100 IPP printing 102 Encrypting communication by IPSec 104 Controlling access using IP address (IP filtering 107 Controlling...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 46

.... 2. Start Adobe Photoshop CS3 on the document glass. 3. The windows appears. 9. Select Quit Photoshop from File and then select OKI MPS2731mc USB or OKI MPS2731mc Network. > When OKI MPS2731mc USB is selected, proceed to the step 9. > When OKI MPS2731mc Network is selected, the network scan is the second or later time, proceed to the online help. Place your...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 47

... can adjust how the document is scanned. 1. Click Settings. A window appears. 4. Click the scan button to change the settings of Adobe Photoshop CS3 and select OKI MPS2731mc Network. Click Scan to finish the setting, click Quit. Configuring the scanning to finish the setting, click Quit. Click the scan button. Scanning starts. 10...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 55

...(3)x2/ES5(3)4x2 Scanner (for MC332dn, MC342dn, MC342dw, MC352dn, MC362dn, MC362w, MC562dn, MC562w, MC562dw, ES3452 MFP, ES5462 MFP, ES5462dw MFP) or OKI MPS2731mc Scanner (for MPS2731mc) and click on the Uninstallation Complete screen. Press the SETTING key. 2. Press the until the top screen appears. Select Enter and press OK. 5. Enter the ...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 56

... how to install a driver, refer to the User's Guide. Delete the OKI Scanner. 6. Restart the computer. For Mac OS X 1. Install a new scanner driver. OKI MC5(3)x2_ES5(3)4x2 Network Driver.ds OKI MPS2731mc Network.ds OKI MC5(3)x2_ES5(3)4x2 USB Driver.ds OKI MPS2731mc USB.ds 3. Close the Devices dialog box. 7. REFERENCE "Deleting a Scanner Driver" on Properties. 4. Install a new...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 59

... (MC342dn, MC342dw, MC362dn, MC362w, MC562dn, MC562w, MC562dw, ES5462 MFP, ES5462dw MFP and MPS2731mc) > 59 Using the arrow keys and on -screen keypad, enter the Administrator password. Using... Press OK to confirm. 8. Press the SETTING button on : > Line busy > No answer > Communication error To set the fax to confirm. 10. Using the keypad, enter the required redial interval (between 0 ...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 80

...selected. Valid only when the periodical alert is selected. ITEM WEB PAGE Printing Paper Warning Printing Paper Error TELNET Printing Paper Warning Period 1-5 Printing Paper Error Event 1-5 CONFIG. Device Event 1-5 - - - - Error Error Period 1-5 Interface Warning Interface - DEFAULT DESCRIPTION VALUE Disable 2H0M Enable Disable Enable Disable Enable 2H0M Enable Disable...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 82

... DESCRIPTION (NULL) OKI(machine name)-(last 6 digits of MAC address) (NULL) (NULL) SNMPv3+v1 Specifies the contact information of other errors. Specifies the SNMP version. Advanced network settings > 82 Valid only when the periodical alert is selected. MC342dn, MC342dw, MC362dn, MC362w, MC562dn, MC562w, MC562dw, ES5462 MFP, ES5462dw MFP and MPS2731mc only. Location Location...

MC362w/MC562w/MPS2731mc Advanced User Guide (English) - Page 120

...Prints the list of the communication results for the latest 100 fax jobs received or sent. MC342dn, MC342dw, MC362dn, MC362w, MC562dn, MC562w, MC562dw, ES5462 MFP, ES5462dw MFP and MPS2731mc only. Fax Tx/Rx... a file list Demo Page 01:DEMO1 Yes, No Prints a Demonstration page Error Log Yes, No Prints out an error log Scan To Log Enter the Admin Password Yes, No Print the execution ...

MC362w/MC562w/MPS2731mc Advanced User Guide (French) - Page 42

... then click OK. If you want to Local and Remote PCs > 42 Select Import from File and then select OKI MPS2731mc USB or OKI MPS2731mc Network. > When OKI MPS2731mc USB is selected, proceed to the step 9. > When OKI MPS2731mc Network is selected, the network scan is the second or later time, proceed to the step 9. 6. Then, click OK...

MC362w/MC562w/MPS2731mc Advanced User Guide (French) - Page 43

... the driver setting. Click OK. 6. Advanced Mode You can change the settings. 5. If you want to change the settings of Adobe Photoshop CS3 and select OKI MPS2731mc Network. A window appears. 4. Click the scan button to finish the setting, click Quit. Select Simple from File of five registered buttons. 1. Connect the machine with...

MC362w/MC562w/MPS2731mc Advanced User Guide (French) - Page 51

...(3)x2/ES5(3)4x2 Scanner (for MC332dn, MC342dn, MC342dw, MC352dn, MC362dn, MC362dw, MC562dn, MC562dw, ES3452 MFP, ES5462 MFP) or OKI MPS2731mc Scanner (for MPS2731mc) and click on Uninstall. If the User Account Control dialog box appears, click Yes. 3. From the hard disk, select Library > Image Capture > TWAIN Data Sources. 2. ...

MC362w/MC562w/MPS2731mc Advanced User Guide (French) - Page 52

...MC342dw, MC352dn, MC362dn, MC362dw, MC562dn, MC562dw, ES3452 MFP, ES5462 MFP) or MPS2731mc (for MPS2731mc) icon on Imaging Device and click on how to install a driver, refer to the User's Guide. For... scanner setup tool. 9. Click Device Manager. Check the version of the scanner driver on how to install a driver, refer to the User's Guide. Delete the OKI Scanner. 6. REFERENCE For details on...

MC362w/MC562w/MPS2731mc Advanced User Guide (French) - Page 76

... on the interface. Valid only when the alert in the event of a warning on the interface. Paper Error Paper Error Period 1-5 Storage Device Warning Storage - Storage Device Warning Storage - Warning Warning Event 1-5 - - - - Error Error Event 1-5 - - Valid only when the periodical alert is selected. Valid only when the periodical alert is selected. Specifies...

MC362w/MC562w/MPS2731mc Basic Users Guide (English) - Page 31

...: (a) Click [Start] to all events. (i) Click [OK]. 7. To use ActKey in [Search Control Panel]. (c) Click the [View scanners and cameras] under [Devices and Printers]. (d) Select [OKI MC5(3)x2_ES5(3)4x2 USB] or [OKI MPS2731mc USB] and click [Properties]. push scanning), it must be set to select [Control Panel]. (b) Enter [View scanners and cameras] in Local...

MC362w/MC562w/MPS2731mc Basic Users Guide (English) - Page 76

...Check that Select a connecting PC is the second or more scanning, proceed to select OKI MPS2731mc Network. SECURE SCAN MODE (FOR NETWORK CONNECTION) For Windows 1. Click a scan ...Quit Photoshop from File to select OKI MPS2731mc USB or OKI MPS2731mc Network. >If you select OKI MPS2731mc USB, proceed to select the destination you select OKI MPS2731mc Network and the network scan is...

MC362w/MC562w/MPS2731mc Basic Users Guide (English) - Page 79

... 1. Press MOONNOO or . Check that the tool of Adobe Photoshop CS3 to select OKI MPS2731mc Network. Select Import from Photoshop. Select Quit Photoshop from File of connection destination selection ...is displayed, and then click OK. 12. CCOOLLOORR 8. Select Import from File to select OKI MPS2731mc Network. Click the Scan button. Check that the TWAIN is selected and then press OK...

MC362w/MC562w/MPS2731mc Basic Users Guide (English) - Page 81

... press OK. 4. Start any scan program on the scanner glass. 3. Click a scan button. CCOOLLOORR 8. Scanning starts. 11. The document scan starts. Press the to select OKI MPS2731mc USB. 10. Select Import from Photoshop. NOTE OS X 10.8 cannot use TWAIN scanner drivers. Check that Select a connecting PC is selected, and press OK. 5. Press...

MC362w/MC562w/MPS2731mc Basic Users Guide (English) - Page 98

... and MPS2731mc only > 98 By using a sub address, the following functions can be printed, therefore, this function is useful when sending a document that are set in the memory. > A password is a key to prevent wrongful sending and receiving. > An ID code is a key to communicate, using a sub address (F code polling)" on page 103. > F Code Bulletin Box Communication...

MC362w/MC562w/MPS2731mc Basic Users Guide (English) - Page 152

...also be entered after the dial prefix or international dialling code to tell the machine to see if the toner ...a paper jam. > Bad telephone line conditions can also cause communication errors. If there is programmed correctly. Dialling was completely blank: Make..., MC362w, MC562dn, MC562w, MC562dw, ES5462 MFP, ES5462dw MFP AND MPS2731mc) If a problem occurs, read through the list of problems and ...