NordicTrack Gx4.1 Bike Support Question
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Question posted by john85109 on April 17th, 2017
Screen Has Stopped Working
the screen on my bike has stopped working the lights come on but the buttons are not responding. Can you help
Current Answers
Answer #1: Posted by waelsaidani1 on April 18th, 2017 12:54 AM
Check that the machine is plugged into a wall outlet. If it is plugged in, make sure the magnetic key is inserted into the console. For safety reasons, NordicTrack treadmills won't operate without the safety key. If the key is in its slot, pull it out and reinsert it to see if this fixes the problem. If not, plug something else into the wall outlet to ensure the outlet is working properly. If it is, go to the front of the treadmill and locate the reset switch next to the power cord. If this has been tripped, wait five minutes and press the button back in to reset the machine. Lastly, make sure your machine is not plugged into a GFCI outlet. In its user manual, NordicTrack warns that its treadmills aren't compatible with GFCI outlets and you will have to reset the outlet every time you use the machine.
If you have any other questions, call our customer service hotline at 1-877-993-7999. If you purchased your equipment from Sears, please call 1-888-825-2588
If you have any other questions, call our customer service hotline at 1-877-993-7999. If you purchased your equipment from Sears, please call 1-888-825-2588
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