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Lexmark X7550 Support Question

Lexmark X7550 Support Question

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Question posted by krickett47 on August 17th, 2012

Paper Jam

The printer thinks it has a paper jam, but there is none.  I think that when the printer tries to advance paper it is telling the printer there is a jam.  How can I bypass this message?

Current Answers

Answer #1: Posted by LexmarkListens on August 20th, 2012 3:04 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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Try these steps:

 

1 Pull out power adapter (black brick where power cord is plugged in at the back of the printer)

2 Turn the printer upside down and shake it

3 Open printer cover and check for obstructions

4 Check input tray (tray where you’re loading the paper) for obstructions

5 Check output tray (where paper is coming out) for obstructions

6 Put back power adapter to turn on printer

7 Try to copy something


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Related Lexmark X7550 Manual Pages

User's Guide - Page 10

... Two-sided printing is not supported on the current paper type 178 Paper jam in the printer ...179 Paper jam in the paper support ...179 Paper or specialty media misfeeds...179 Printer does not feed paper, envelopes, or specialty media 180 Banner paper jams ...180 Paper continues to jam...181 Paper jam in the Automatic Document Feeder (ADF 181 Paper jam in the duplex unit ...181 Memory card...
User's Guide - Page 11

... ...196 Unsupported Paper Size ...197 Unsupported Fax Mode ...197 No Answer ...197 Error messages on the printer display 198 Alignment...messages ...203 Left/Right Cartridge Missing ...203 Communication not available ...203 General Printing Problem ...204 Ink Low ...204 Out of Memory...204 Out of Paper ...204 Fixing a printing failure ...204 Unsupported file types found on memory card 205 Paper Jam...
User's Guide - Page 14

...scanning, faxing, paper jams, and misfeeds Start Œ Run, and then type D:\setup, where D is not on Windows operating systems) • In Windows Vista, click . • Loading paper • ... Comprehensive Version gives you When you install the printer software, the User's Guide: instructions for using the printer and other software, if your printer connects to a computer. 1 Do one of...
User's Guide - Page 20

... page 141. 6 Duplex cover • Print on both sides of the printer and then into the power supply at the back of the paper • Remove paper jams. 7 Power supply with an internal wireless print server installed. Standalone printer setup 1 Unpack the printer. 1 2 3 4 8 7 1 2 3 5 6 20 The printer must be connected to a telephone line to a wireless network. Note: Do...
User's Guide - Page 57

... to avoid ink smudging. 3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges of the paper. Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for you. Note: To avoid paper jams, make sure the paper does not buckle when you adjust the...
User's Guide - Page 58

...) may cause labels to peel off during printing, resulting in a paper jam. • The labels are loaded in the upper left corner. 2 Make sure: • The print side of the envelopes faces you . • The top of the labels feeds into the printer first. 2 Make sure: • The print side of the labels...
User's Guide - Page 69

... greeting cards, and select Normal for other types of pages that are open . 9 Print the document. 69 Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each page of the poster to show crop marks. 7 Click Select Pages To Print to reprint any...
User's Guide - Page 72

... a banner, return the setting to Normal. 4 To keep banner paper from jamming, select Letter Banner or A4 Banner from the Banner Paper Size dialog. 5 From the Paper Setup tab, select Landscape orientation. 6 Click OK. 7 Click OK or Print. The printer software. A button works in tandem with plain paper in the 2 Click Properties, Preferences, Options, or Setup...
User's Guide - Page 169

... from the print cartridge carrier. 3 Make sure the sticker and tape are possible solutions. Try one of the cartridges. Check the following : Change time-out settings If you have solved...you have followed the correct loading instructions for your printer. Make sure the printer has paper and is turned off. If the printer is not selected. When you think you press to select a setting, an * ...
User's Guide - Page 177

... correct USB mode. To avoid paper jams, do not force paper into the printer, lift the scanner unit to remove it is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on page 203. If the camera USB selection is PictBridge-enabled. Try one or more information, see...
User's Guide - Page 178

... you are possible solutions. or A4-size plain paper. Check for paper jams Check for duplex printing. 1 Select . 2 Press to choose Paper Handling. 3 Press to choose Type. 4 Press or to choose the correct paper size. Note: The printer supports duplex printing only on plain paper. 178 Note: Use only plain paper in the duplex unit" on page 181...
User's Guide - Page 179

.... Paper jam in the paper support 1 Press to turn the printer back on . Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it dry completely before stacking. 179 Paper jam in the printer Eject the paper automatically To remove the paper jam...
User's Guide - Page 180

...; To rest against the edges of the following: Check for paper jams Check for the banner. • Select the following : Clear banner paper jams 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer. For more information, see "Jams and misfeeds troubleshooting" on page 57. • Try loading one or more of specialty media at a time...
User's Guide - Page 181

... 1 Push down on page 68. Paper jam in the left side of paper you are using paper designed for an inkjet printer? Paper continues to be fed correctly into the printer. Some low-quality papers may be too thin or too slick to jam Are you loading the paper correctly? For more information, see "Loading paper" on page 57. Check the...
User's Guide - Page 190

... single ring, double ring, triple ring, and any paper jams. Disable Call Waiting temporarily Call Waiting can be connected to the printer so that will support analog use. For more information,...PBX telephone service, see the user default setting indicated by another device, wait until Change Printer Default Settings is working correctly, connect it is working correctly. • If the ...
User's Guide - Page 205

Print File Error To use : 1 Select the printer from the list. 2 Click OK. memory device. Paper Jam The printer has a paper jam, and you want to use the Print Files function, your printer must be on. Note: To avoid paper jams, do not force paper into the printer. The error may include any of the following causes listed below. Make sure that...
User's Guide - Page 220

...Advanced button 45 aligning print cartridges 138 alignment error 198 answering machine receiving a fax with 121 assigning IP address 53 Automatic Document Feeder loading documents 62 paper capacity 62 automatic document feeder clearing a paper jam... submenu 82 Change Print File Default Settings submenu 75 Change Printer Default Settings submenu 74 Change Scan Default Settings submenu 110 changing...
User's Guide - Page 222

.../size selection can be chosen at a time 202 out of memory 204 out of paper 204 paper jam 205 paper or photo size error 202 phone line busy 195 phone line error 196 photo ink ... on memory card 205 unsupported paper size 197 error messages troubleshooting cover open error 200 print file error 205 Exposure changing setting 91 EXT port 18 exterior of the printer cleaning 141 external devices checking ...
User's Guide - Page 223

...call 117 FCC notices 207, 211 files attaching to e-mail message 113 finding information 13 publications 13 Web site 13 flash ...jams and misfeeds troubleshooting banner paper jams 180 paper jam in the automatic document feeder (ADF) 181 paper jam in the duplex unit 181 paper jam in the paper support 179 paper jam in the printer 179 paper or specialty media misfeeds 179 printer does not feed paper...
User's Guide (Mac) - Page 180

... the duplex unit" on a cartridge, the ink level is low. Make sure the printer has paper and is properly installed Remove the duplex unit and reinstall it. Check for paper jams Check for your printer. When you think you have solved the problem, test the solution by sending a document to print. For cartridge ordering information, see...

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