Lexmark X342N Support Question
Lexmark X342N Support Question
Find answers below for this question about Lexmark X342N - Multi Function Printer.Need a Lexmark X342N manual? We have 6 online manuals for this item!
Question posted by ctoms on August 1st, 2013
I Keep Getting Error Msg. 32.70 Unsuport.print Cartridge. Trying To Use X340h11g
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Current Answers
Answer #1: Posted by Odin on August 1st, 2013 10:29 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
This error is fully explained at http://www.laserquipt.com/support/idx/30/630/article/32-Unsupported-Cartridge.html.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by LexmarkListens on August 5th, 2013 6:20 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Make sure that you're using the correct cartridge for your printer: http://bit.ly/1c2ReKa
If you're using the correct cartridge, please contact our technical support team via phone so they can diagnose the cause of the problem.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark X342N Manual Pages
Sending a fax using the computer - Page 1
... dialog that lets the computer communicate with the printer. This driver may save printing costs since a printed copy will not be installed during the initial printer setup. Installing a PostScript driver
A PostScript printer driver is software that appears.
c From the Print Using pop-up menu, choose Add Printer.
Sending a fax using the computer
Faxing from a computer lets you need...
Sending a fax using the computer - Page 4
... appears. Sending a fax using the computer
4
4 Click Fax.
If you receive an error, "No fax modems were found", follow these directions to add your printer fax model, and then click Add. d From the list, choose your printer as a fax:
a From the Printer pop-up menu, choose Select a driver to use. c From the Print Using pop-up menu, choose...
Clearing Jams Guide - Page 1
If jams do occur with print media, try feeding one sheet at a time through the multipurpose feeder. • Do not use print media that you load it
straight out.
6 Press Start to resume printing.
202 Paper Jam
CAUTION: The fuser area is loaded in the source according to remove the print cartridge
assembly.
5 Close the front cover. Make...
Troubleshooting Guide - Page 3
...Make sure the paper guides for the manual feeder are aligned with the edges of the MFP. Try paper from the control panel menu:
1 From the control panel, press Menu. 2 Press or...
• You may be able to temporarily extend the toner
cartridge life by shaking the toner cartridge. Print irregularities
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
• Use only new, dry paper. • You may be able ...
User's Guide - Page 3
... to a telephone 15 Getting the MFP ready to copy 16
Chapter 3: Learning about the MFP 17
Understanding the parts of the MFP 17 Using the control panel buttons 20 Using the control panel menus 22
Navigating the control panel menus 22 Printing a list of menu items 22 Printing a network setup page (X342n only 22 Changing the...
User's Guide - Page 32
...print media.
Loading paper in the manual feeder
Use the manual feeder to print transparencies, labels, envelopes, or card stock. For information on page 33.
1 Make sure:
• You use paper designed for laser printers. • The paper is not used...on acceptable print media to use the manual feeder to the paper width. Loading paper in the manual feeder 32 You may also use in the ...
User's Guide - Page 61
b Remove the toner cartridge using the handle.
1
2 To return the empty toner cartridge, see Recycling Lexmark products on the print cartridge assembly. 9 Maintaining the MFP
Removing a toner cartridge
1 Press the access button on the left side of the MFP, and open the front cover.
1
2
2 To remove the toner cartridge:
a Press the button on page 70 for more information. Maintaining the MFP 61
User's Guide - Page 64
Note: If print quality does not improve, replace the toner cartridge.
Redistributing toner 64 2 To remove the toner cartridge:
a Press the button on the print cartridge assembly. b Remove the toner cartridge using the handle.
1 2
3 Firmly shake the cartridge in all directions to distribute the toner.
4 Reinstall the cartridge, and close the front cover.
User's Guide - Page 65
Replacing the photoconductor
1 Press the access button on the left side of the MFP, and open the front cover.
1
2
2 Pull on the handle to remove the print cartridge assembly.
3 Place the print cartridge assembly on a flat, clean surface. Replacing the photoconductor 65
User's Guide - Page 91
... CD. 2 Install the QLINK software. Error messages troubleshooting
Problem Change Media
Close Front Door Load Manual Load Media USB Not Connected QLINK Not Found
Digital Line Detected No dial tone
Line Busy No answer Fax failed Scanner Locked, Unlock Scanner 31 Defective Print Cartridge 32 Unsupported Print Cartridge 33 Change Cartridge
Solution
Press 1 to change the size...
User's Guide - Page 104
... shortcuts setting up 47 using 48 software installing 12, 13 Presto! PageManager 27 print properties 26 QLINK 27 reinstalling 74 removing 74 Speed Dial buttons 48 station ID 49
T
timeout option 24 toner
low 92 redistributing 63 toner cartridge installing 62 ordering 70 recycling 70 redistributing toner 63 removing 61 transparencies printing 40 troubleshooting copy 84...
Service Manual - Page 22
... Material Charge coupled device Cyclic redundancy check Double byte character set Dual In-Line Memory Module Error correcting code Error correction mode External Network Adapter End of line Flatbed Field Replaceable Unit Host Based Printing High Voltage High Voltage Power Supply International Liquid crystal diode Light emitting diode Low Voltage Power Supply Multi Function Printer Message handling...
Service Manual - Page 32
... the device is experiencing a hardware problem, turn the MFP off and on ).
The following actions may be missing and the front door closed. or Start to resume printing.
• The cartridge may ...32.xx Unsupported Print Cartridge 33.xx Chg Cart Invalid Refill
• Press the 2 digit.
See "Cover interlock switch service check" on page 2-22 if this way will process the job using...
Service Manual - Page 40
...J14
J4
HVPS-LVPS (low voltage power supply)
OP-PANEL (operator panel) Go to
unplugged
obtain error
Check connectio n at:
Connector name and description
No backlight and no text on the operator panel
No...Load MP Feeder
Paper Empty Pls add paper 31.05 Missing or invalid print cartridge Unlock Scanner Scanner Lock
POST POST Print multiple pages POST POST POST POST POST
Pick paper from MPF Pick ...
Service Manual - Page 51
...checks
Paper jam error indication during POST
FRU Exit sensor
Input sensor Input sensor #1 (under print cartridge assembly) and Input sensor #2 (manual)
Action
Make sure the input sensors are working properly. A stuck or incorrectly installed sensor causes this error. Paper picks... are installed and clean. Make sure the rubber tires are functioning when an attempt is correctly installed.
Service Manual - Page 53
Blank pages can be caused by the PC roll not being
properly discharged.
Try a different toner cartridge and PC kit. FRU Toner electrodes (not a FRU)
LVPS/HVPS board Controller card CCD
Action
Check the electrodes below the print cartridge assembly. Verify ground on pin 8.
• If the voltage is incorrect, replace LVPS/HVPS board. •...
Service Manual - Page 54
... try a new toner cartridge.
The bearing assemblies should support the transfer roll, applying even pressure to evenly distribute the toner. Inspect the transfer roll for signs of image
FRU Paper (not a FRU) Fuser
Action
Make sure recommended paper is being used . Poor fusing of wear, damage, or contamination. This is made between the print cartridge...
Service Manual - Page 56
... sure you are using recommended print media (see media types and sizes in your driver, you can download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com.
Replace the toner cartridge for vertical "white" streaks. The print is getting low on toner:
• Remove the toner cartridge and print cartridge assembly. • Shake...
Service Manual - Page 57
... toner cartridge.
• The print cartridge may be diminished.
The MFP does not print while
scanning. • Make sure the network or USB cable is not damaged and is closed.
• Don't overfill Tray 1 or the optional Tray 2 (see media capacities in the media types and sizes table in your MFP driver.
• Try a different...
Service Manual - Page 58
...print or characters are not printing, and MFP display shows an error message. Open and close the MFP cover to restart the
MFP. • Make sure the print cartridge assembly is installed properly.
• Ensure correct MFP driver is being used... loaded in at the back of the
MFP.
• Make sure the print cartridge assembly is installed properly. • Make sure the MFP top cover is pushed...
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