Lexmark X342N Support Question
Lexmark X342N Support Question
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Question posted by marcdube64 on November 21st, 2013
I Am Getting A Paper Jam 201.02 Error Even After Jam Is Cleared.
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Answer #1: Posted by BusterDoogen on November 25th, 2013 7:43 PM
BusterDoogen
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Related Lexmark X342N Manual Pages
Clearing Jams Guide - Page 1
... wrinkled, creased, damp, or curled print media. • Flex, fan, and straighten print media before you avoid jams:
• Use only recommended print media. • Do not overload the print media sources. Clearing Jams
200/201 Paper Jam
CAUTION: The fuser area is hot.
Avoid contact with print media, try feeding one sheet at a time through...
Troubleshooting Guide - Page 1
...Display is not functioning properly or a communications error message appears, ...devices have been using the correct cable, that other
device such as a USB hub or switch box.
2 Directly connect the cable to help prevent document and paper jams.
• Use only recommended print materials. • Do not mix paper types in the paper... the instructions on the X342n. The paper should be sure to ...
Troubleshooting Guide - Page 4
...
DEFAULTS appears.
Can receive but not receive faxes
• Load paper to print any paper jams. • Call Waiting can disrupt fax transmissions. or Click Start Control Panel Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure that have been stored in the...
User's Guide - Page 5
... ...51 Collating copies...52 Copying multiple pages onto a single sheet (Paper Saver 52 Enlarging or reducing an image 53
Chapter 8: Scanning 54
...71
Setup troubleshooting ...72 Removing and reinstalling the drivers software 74
Jams and misfeeds troubleshooting 75 Clearing a paper jam 76
Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88 Fax troubleshooting ...
User's Guide - Page 75
... line on page 76. Symptom
Solution
Paper jam
Clear the paper jam.
Load a smaller amount of paper into the MFP. Prepare the stack of the envelope. Load a smaller amount of the paper tray. • Do not remove the paper from the tray while printing. Extend the paper stop.
See Clearing a paper jam on the inside wall of paper into the MFP. See Loading...
User's Guide - Page 76
.... Clearing a paper jam
Use the following table to the jam. Message 200.xx Paper Jam 201.xx Paper Jam
202.xx Paper Jam 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam
Location of jam MFP input sensor Between MFP input and exit sensors Paper exit sensor Tray 1 Tray 2 Manual Feeder ADF
Go to... 200/201 Paper Jam on page 77
202 Paper Jam on...
User's Guide - Page 77
200/201 Paper Jam
CAUTION: The fuser area is hot. Extended light exposure can cause print quality problems.
Jams and misfeeds troubleshooting 77
Avoid contact with the fuser area to prevent burns.
1 Press the access button on the handle to direct light for an ...
User's Guide - Page 89
... other device is working correctly, connect it directly to a different
telephone jack. Place a test call to the telephone number to which you still do not hear a dial tone, plug a different telephone into the jack. 4 If you want to send a fax to make sure that have been stored in the printer. Disconnect any paper jams...
User's Guide - Page 92
...Replace the photoconductor. If the error message reappears after redistributing the ...201 Paper Jam on page 77.
201.xx Paper Jam
202.xx Paper Jam
See 202 Paper Jam on page 35.
• Press Start to the previous status.
Turn Collate off. Note: You cannot cancel an incoming fax. For more information, see Redistributing toner on page 40.
84 Photoconductor Near Life
Press Start to clear...
User's Guide - Page 93
....com.
See 290/291/292 Scanner Jam on page 83.
1 Turn the power off for one minute. 2 Turn the power on page 82. See 251 Paper Jam on . Error messages troubleshooting 93
Problem 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam 9**.xx Service
Solution See 241/242 Paper Jam on page 81.
User's Guide - Page 102
...
E
electronic emission statement 94 emission statement 94 enlarging an image 53 entering characters 50 envelopes
loading 33 printing 39 error messages 200 Paper Jam 92 201 Paper Jam 92 202 Paper Jam 92 241 Paper Jam 93 242 Paper Jam 93 251 Paper Jam 93 Change Cartridge 91 Change Media 91 close front door 91 Defective Toner Cartridge 91 Digital Line Detected 91 Fax...
User's Guide - Page 103
... Qlink Not Found 91 Replace Photoconductor 92 Short Paper 92 Toner Low 92 Unsupported Toner Cartridge 91 USB Not Connected 91 error messages troubleshooting 91
F
fax activity reports 47 ... front output tray 38 rear paper exit 38 selecting 38
overlay, installing 10
P
paper loading 28, 32
paper jam 76 paper saver 40, 52 paper size, setting 35 paper tray,installing 11 paper type, setting 35 pause 45...
Service Manual - Page 3
... symptom table 2-2
Understand the operator panel 2-4 Buttons 2-4 Using the MFP menus 2-6
Messages and error codes 2-7 Service error codes 2-7 Non 9xx service errors 2-8 Error 2-8 Description 2-8 Action 2-8
Paper jam messages 2-9 User attendance messages 2-10 Sub error codes 2-13 Displayed error codes 2-13 Values 2-14 Disconnects on the controller card 2-18
Service checks 2-19 ADF...
Service Manual - Page 4
...Paper feed service checks 2-29
Paper jam error indication during POST 2-29 Paper picks during POST and/or continuously 2-29 Paper picks but stops half way through the MFP 2-29 Paper never picks 2-29 Paper occasionally picks or picks multiple sheets at once 2-30 Paper...mode 3-2 Available menu items 3-2 Serial number 3-3 USB 3-3 Printer Model 3-4 Power supply ID 3-4 Count reset 3-4 Page ...
Service Manual - Page 22
... Charge coupled device Cyclic redundancy check Double byte character set Dual In-Line Memory Module Error correcting code Error correction mode External Network Adapter End of line Flatbed Field Replaceable Unit Host Based Printing High Voltage High Voltage Power Supply International Liquid crystal diode Light emitting diode Low Voltage Power Supply Multi Function Printer Message handling...
Service Manual - Page 31
... information, see"Paperpath sensor service check" on page 2-19. Paper jam messages
Message 200 Paper Jam Remove Cartridge
201 Paper Jam Remove Cartridge
202 Paper Jam Open Rear Door
241 Paper Jam Check Tray 1 242 Paper Jam Check Tray 2
251 Paper Jam Check Manual Feeder 290 Scanner Jam Remove Originals 291 Scanner Jam
292 Scanner Jam
Explanation
The input sensor under print cartridge is covered...
Service Manual - Page 36
...value)
84 xx 02 x1 x2
84 xx 00 x1 x2 x3
84 xx 05 x1
Explanation
Paper jam around input sensor
Paper is over the input sensor. Possible error message 200.00 200.01
200.02
200.04
2-14... source)
• Check the MFP input sensor and flag for common variables are :
• Multi sheet feeding. • Paper size is not the same as expected. • The media feeding from the first sheet and the...
Service Manual - Page 38
...MFP.
• This error can be displayed after two tries.
Laser servo never started due to meet video requirements.
x1=time by a defective fuser exit sensor assembly.
201.02
Video never started ;... sensor
201.00
The main motor driver failed to detect a specific motor after a 201 paper jam. • This can be caused by which the gap was made to open cover and clear any ...
Service Manual - Page 39
... assembly.
Pages in the exit of paper, and if the same error occurs after clearing the fuser or the same error occurs when no longer covered. Misidentified no gap at the at the manual feed sensor.
Go to "A4, oversized paperfeed service check" on page 2-30.
241.18
Paper jam near manual feeder.
251.00
The...
Service Manual - Page 58
... shows an error message.
7003-XXX
Problem The paper sticks together/MFP feeds multiple sheets of the
MFP.
• Make sure the print cartridge assembly is installed properly. • Make sure the MFP top cover is closed.
2-36 Service Manual
manuals4you.com The MFP does not print after a paper jam has been cleared. Open and...
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