Lexmark S415 Support Question
Lexmark S415 Support Question
Find answers below for this question about Lexmark S415.Need a Lexmark S415 manual? We have 2 online manuals for this item!
Question posted by dapierce on March 14th, 2013
I'm Trying To Clear A Paper Jam On My S415.
To relieve the paper jam, I believe I need to remove the vertical paper tray on the back, but cannot see any way to do that.
I went to your troubleshooting web page, but that covers a different model printer.
Current Answers
Answer #1: Posted by LexmarkListens on March 15th, 2013 1:23 AM
LexmarkListens
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Member since:
July 1st, 2011 Points: 1,410,540
Related Lexmark S415 Manual Pages
Quick Reference - Page 14
... the ADF tray to the width of paper. • Clear paper jams.
21 Printhead access area
Install the printhead.
Use this connection method is installed in or removing a USB cable or installation cable.
Operate the printer. Note: Adjust the paper guide on both sides of a sheet of the original document.
24 23
22
Use the 14 Scanner cover 15...
Quick Reference - Page 43
... connected to the computer, print server, or network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off, wait about 10 seconds, and then turn off the...
Quick Reference - Page 49
... the problem. Make sure your Web browser.
The SSID of the printer must match the SSID of the... SSIDs are having trouble printing, then try placing the computer and printer no more information, then see if ...do not know how to make these boxes and need more than 100 feet apart. d In the Wireless...Troubleshooting
• From 8 to issue a limited number of the access point when prompted.
Quick Reference - Page 54
... 13 paper support 13 parts
diagram 13 PDF
creating from scan 28 Personal Identification Number method
using 42 phone book 38 phone plug 34 phone splitter 32 PictBridge port 14 power supply port 14 Print dialog
launching 21 print job
canceling 24 print troubleshooting
cannot delete documents from print queue 45 printer
features 6 models...
User's Guide - Page 12
... Damage: Do not touch the USB port except when plugging in the printer.
22 Jam clearance cover Access and clear paper jams.
23 Ink cartridge access area Install, replace, or remove ink cartridges.
24 Scanner unit
• Access the ink cartridges and printhead. • Clear paper jams. Connect the printer to an active telephone line through a standard wall jack (RJ‑...
User's Guide - Page 26
... the printer program folder from our Web site.
Reinstalling the printer software
When you send a print job, then try uninstalling and reinstalling the printer software. Using the printer software
26
Updating the printer software
For Windows users
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your printer model to...
User's Guide - Page 121
... error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off the printer. Press and hold for telephone technical support
Setup troubleshooting
• "Incorrect language appears on the display" on page 121 • "Software did not...
User's Guide - Page 133
... then make sure the paper is properly loaded in the paper support" on your printer firmware.
Jams and misfeeds troubleshooting
• "Paper jam in the printer" on page 134 • "Paper jam in the tray or on the paper support. • Cancel the current print job. Short Paper
Try one or more information, contact customer support.
• Press OK to clear the message and cancel...
User's Guide - Page 134
Troubleshooting
134
• "Paper jam in the duplex unit" on page 137 • "Paper jam in the ADF (select models only)" on page 138 • "Paper or specialty media misfeeds" on page 140
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
Check the jam clearance area
1 Lift the scanner unit.
2 Remove the ...
User's Guide - Page 135
... exit tray
1 Firmly grasp the paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2 Touch OK or press OK , depending on your printer model.
Note: Make sure all paper fragments are removed.
4 Reattach the jam clearance cover until it clicks into place.
1
2
5 Close the printer. 6 Touch OK or press OK , depending on your printer model. Troubleshooting...
User's Guide - Page 136
Avoid unnecessarily touching these parts while clearing jams.
1 Remove the paper support.
2 Firmly grasp the paper, and then gently pull it out. Troubleshooting
136
Paper jam in the paper support
Note: The parts inside the printer are removed.
Note: Make sure all paper fragments are sensitive.
User's Guide - Page 137
... touching these parts while clearing jams.
1 Push down the duplex latch, and then remove the duplex unit.
2 Firmly grasp the paper, and then gently pull it . Note: Be careful not to tear the paper while removing it out.
Paper jam in the duplex unit
Note: The parts inside the printer are sensitive. Troubleshooting
137
3 Reattach the paper support until it clicks...
User's Guide - Page 138
Troubleshooting
138
3 Reinsert the duplex unit until it clicks into place to clear the message.
4 If necessary, touch OK or press OK , depending on your printer model. Paper jam in the ADF (select models only)
Note: The parts inside the printer are sensitive.
Scenario 1
Scenario 2
2 2
1 1 Avoid unnecessarily touching these parts while clearing jams.
Check the ADF
1 Press the ADF button...
User's Guide - Page 140
... misfeeds
These are removed.
3 Reattach the ADF tray until it out.
Try one or more of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
Troubleshooting
140
Check under the ADF tray
1 Remove the ADF tray.
1
2
2 Firmly grasp the paper on both sides, and then gently pull it snaps into place.
4 Touch OK or press OK , depending on your printer model.
User's Guide - Page 155
... system cameras.
If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. Troubleshooting
155
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
There... wireless network.
b Type the user name and password of numbers separated by opening your Web browser and accessing any site. • If there are other computers or resources on ...
User's Guide - Page 176
... Feeder (ADF) 10 clearing a paper jam in 138 exit tray 11 exit tray extension 11 loading documents 32
paper capacity 32 paper guide 11 tray 11 automatic fax conversion setting 74
B
background, removing 51 backing material
cleaning 119 bidirectional communication
enabling 157 black and white scanning 59 blocking faxes 86 broadcast fax, sending
immediately 78 buttons, printer control panel
Address...
User's Guide - Page 178
... wireless printer
additional computers 91 interference
wireless network 111 IP address 114, 115
configuring 93 IP address of computer
finding 115 IP address of printer
finding 115 IP address, assigning 115 iron‑on transfers 31
J
jam clearance cover 12 jams and misfeeds troubleshooting
paper jam in the ADF 138 paper jam in the duplex unit 137 paper jam in the exit tray...
User's Guide - Page 179
.../glossy paper 31 plain paper 29 postcards 30 transparencies 31 paper and other supplies ordering 15
179
paper default settings saving 31
paper exit tray 11 paper feed guard 10 paper guide adjustment lever 11 paper guides 11 paper jam in the ADF 138 paper jam in the duplex unit 137 paper jam in the exit tray 135 paper jam in the paper support 136 paper jam in the printer 134 paper or...
User's Guide - Page 181
... 143 partial document or photo
scans 144 poor scanned image quality 144 scan not successful 144 scanning takes too long or freezes
the computer 145 troubleshooting, fax
cannot receive faxes 147 cannot run fax software 148 cannot send faxes 146 error messages, printer control
panel 149 troubleshooting, jams and misfeeds
paper jam in the ADF 138
User's Guide - Page 182
...paper jam in the duplex unit 137 paper jam in the exit tray 135 paper jam in the paper
support 136 paper jam in the printer 134 paper or specialty media 140 troubleshooting...83 VPN lose connection to printer 153
W
Web Links accessing 24
Web site finding 8
WEP 87,... 116 information needed for 88 wireless signal strength 110 wireless signal absorption 111 wireless troubleshooting cannot print ...
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