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Lexmark Genesis S815 Support Question

Lexmark Genesis S815 Support Question

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Question posted by remicha on May 30th, 2014

How To Clean Lexmark Genesis S815 Printhead

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Answer #1: Posted by TechSupport101 on May 30th, 2014 5:48 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Hi. Manual cleaning instructions are here http://fix-your-printer.blogspot.com/2012/02/lexmark-genesis-s800-s815-printer.html
Automated cleaning instructions should be in the User Manual here http://www.helpowl.com/manuals/Lexmark/GenesisS815/160702

Answer #2: Posted by BusterDoogen on June 3rd, 2014 7:05 PM
BusterDoogen

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October 30th, 2011

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Go here for the cleaning process.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Lexmark Genesis S815 Manual Pages

User Manual - Page 4

... wireless setup...104 Networking FAQ...110 Using SmartSolutions 122 What is SmartSolutions?...122 Creating and customizing printer solutions...123 Maintaining the printer 125 Maintaining ink cartridges...125 Cleaning the exterior of the printer...126 Cleaning the scanner glass...127 Cleaning the touch screen...127 Troubleshooting 128 Before you troubleshoot...128 Using the Service Center to...
User Manual - Page 6

...this product to the public switched telephone network. To avoid injury, use of the printer, unplug the power cord from the wall outlet and disconnect all cables from the ...a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of specific manufacturer's components. Safety information Connect the power cord to a properly...
User Manual - Page 8

... try using the "Clean Printhead" and "Deep Clean Printhead" features. These features clean the printhead nozzles to www.lexmark.com/recycle. To return an ink cartridge, go to improve the quality of throwing it here Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead. Initial setup instructions: • Connecting the printer • Installing...
User Manual - Page 27

... may be available at www.lexmark.com. 2 Navigate to: Downloads > Driver Finder > select your printer > select your operating system 3 Download the driver and install the printer software. If the installation dialog does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. For Windows ...
User Manual - Page 122

..., touch SmartSolutions on local stores where you can purchase cartridges, with an option to your printer screen saver. The following are some of these solutions as print a map of the solution... that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to print the daily agenda or event details. * You can create and download...
User Manual - Page 126

... paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Maintenance tab > Clean cartridges 4 Follow the instructions on the computer screen. Clean the printhead nozzles to the printer before you must replace the ink cartridges before proceeding. 2 Remove all paper from...
User Manual - Page 127

... touch screen with the touch-screen cloth that came with your printer. 5 Make sure the printer is dry before beginning a new print job. Maintaining the printer 127 Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. Cleaning the touch screen Your printer comes with another clean, dry, lint-free cloth. Note: Make sure all cables from...
User Manual - Page 128

... select the printer program folder from the list. 3 Navigate to: Printer Home > Support tab > Service Center If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to ... display" on page 129 • "Printhead errors" on page 129 • "Software did not install" on . Using the Service Center to solve printer problems The Service Center provides step-by-...
User Manual - Page 130

... support. Note: If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the computer. 3 Wipe the printhead contacts using a clean, lint-free cloth. The USB port is damaged, then use a new...
User Manual - Page 134

... solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen, navigate to: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to wake up the printer. Note: Do not remove the alignment page until printing is finished. You may be caused by improperly installed ink cartridges. If the...
User Manual - Page 141

...ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these ...solutions do not remove the streaks or lines on . 2 Wait one or more of the following : SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER...
User Manual - Page 190

...send e-mail 145 cannot send faxes 146 cartridges, ink ordering 13 using genuine Lexmark 13 changing default printing mode 51 changing page order 35 changing Power Saver ...146 memory card troubleshooting 152 choosing a splitter, faxing 93 cleaning exterior of the printer 126 cleaning printhead nozzles 126 cleaning the printer control panel 127 Club Internet 102 collating copies 58 Communication ...
User Manual - Page 194

...printer does not respond 134 printer memory fax 98 printer printing blank pages 134 printer problems, basic solutions 128 Printer Settings 87 Printer Setup Wizard 87 printer software installing 27 uninstalling 26 printer solutions 122 printer, setting as default 50 printhead aligning 125 printhead access door location 11 printhead error 129 printhead nozzles cleaning...recycling 7 Lexmark products ...
User Manual - Page 195

...90 touch screen cleaning 127 navigating 20 transmission report, fax 97 Transmit Terminal Identification (TTI) setting 85 transparencies 31 troubleshooting checking an unresponsive printer 128 contacting technical ... print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 shared printing 110 sharing printer in the printer 136 paper or...
Quick Reference Guide - Page 7

... the list. 3 Select View User's Guide. The latest supplemental information, updates, online Support Web site-http://support.lexmark.com customer support, and telephone support * Available on the installation software CD and on troubleshooting printer setup issues as well as solving basic networking and faxing problems. For additional information, see the following: What...
Quick Reference Guide - Page 8

... the "Clean Printhead" and "Deep Clean Printhead" features. These modes can scan documents or photographs and save . To return an ink cartridge, go to request a postage-paid bag. • Recycle the product packaging. • Recycle your old printer instead of the paper manually or automatically (depending on your printer. Follow the instructions to www.lexmark.com/recycle...
Quick Reference Guide - Page 49

...software CD. Installing the printer software Note: If you installed the printer software on this operating system... click Start and then click Run. Using the printer software Minimum system requirements The printer software requires up to reinstall the software, then ...11.3 and 11.2* • Linux Fedora 12 and 11* * The printer driver for this computer before but need to 500MB of your CD or ...
Quick Reference Guide - Page 70

... where you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your Google Calendar with options to access each scanned card's information. To access a solution you can create and download your printer screen saver. Eco-Copy Copy documents or photos using custom settings. Google Calendar* View...
Quick Reference Guide - Page 79

... again. 2 Load plain paper. 3 From the home screen, navigate to: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to a defective port. If the cartridges do not seem to fit, then make sure the printhead is blinking on the computer. Printer is in Power Saver mode. Troubleshooting 79 You may be caused by improperly installed...
SmartSolutions User's Guide - Page 4

...e-mail with an option to check the SmartSolutions Web site for viewing on the printer control panel, and then select the icon or name of the retailer location. Custom... SmartSolutions Web site (http://smartsolutions.lexmark.com) to the selected photo. SmartSolutions also lets you view RSS feeds, Google Calendar, and online photo albums from the printer control panel. Copy Copy documents ...

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