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Lexmark 4227 Support Question

Lexmark 4227 Support Question

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Question posted by sajidbedu on November 22nd, 2011

Adjust The Roll Gap?

Always paper jam during printing using a double media (Salary forms).

Current Answers

Answer #1: Posted by LexmarkListens on November 22nd, 2011 11:22 AM
This answer was accepted by the poster of the original question.
LexmarkListens

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This may be caused by the gap between the printhead and the paper, Try adjusting the printhead.

To do this, 

1. Turn the printer off and remove all covers, with the exception ofthe bottom cover.

2. Remove the ribbon cartridge and paper.

3. Remove the Lock Tite (red) from the gap adjust bushings on both the left and right side of the printer.

4. Set the form thickness lever to position 1, by pushing it toward the back of the printer as far as it will go.

5. Move the printhead to the left edge of the rubber on the platen.

6. Shift the left gap adjust bushing clockwise as far as it will go.

7. Shift the right gap adjust bushing counterclockwise as far as it

will go.

Note: At this time, the nose of the printhead should be touching the platen

8. Using a feeler gauge

[1], slowly adjust the left gap adjust bushing

[2] counter clockwise, until a gap of (within 0.33 and 0.37 mm or depending on your paper type) exists between the printhead and the platen.

9. Move the printhead to the right edge of the rubber on the platen and using a feeler gauge

[1], slowly adjust the right gap adjust bushing

[2] Clockwise, until a gap of (within 0.33 and 0.37 mm or depending on your paper type) exists between the printhead and the platen.

 

10. After adjusting both left and right gap adjust bushings, push the

printhead to the center of the platen and verify a gap of within(0.33 and 0.37 mm) exists between the printhead.

Ideally a technician should perform these steps.


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Related Lexmark 4227 Manual Pages

Lexmark 4227 User's Guide - Page 32

Features and Functions 26 Chapter 2: Features and Functions Feature Multiple-part Forms Printing Code Pages Software Compatibility Interface Connection AutoGap Function 6-part forms (carbon and carbonless) Your printer supports the following code pages: 437, 437G, 813, 850, 851, ...cables When AutoGap is set to On, the printer automatically adjusts to the thickness of the paper you are using.
Lexmark 4227 User's Guide - Page 40

... Power (Green) Ready (Green) Check (Yellow) AutoGap (Green) Tractor2 (Green) When you are using. AutoGap is on . Any of the following conditions cause the Ready light to print. AutoGap automatically adjusts the printer according to the thickness of -form (EOF) • Detecting a paper jam • Detecting a cover open • Detecting a hardware error • Detecting a Power-On...
Lexmark 4227 User's Guide - Page 47

... Per Inch Adjusts the number of 132LPP/22.00" the paper you want to specify the length of lines that print per inch. 3, 4, 6, 8 Eject by FormFeed On, Off Automatically ejects your print job when it has finished printing. 41 Chapter 3: Using the Operator Panel Does not appear unless the Tractor 2 Option is installed. Form Length 1LPP/0.17...
Lexmark 4227 User's Guide - Page 56

... two Single AutoGap options: • Open (factory default) means that once the gap is set , the printhead does not move. 50 Chapter 3: Using the Operator Panel This should only be used when printing on or when the paper select lever is loaded. The printer adjusts the printhead to Single, the printer sets the gap between the printhead and the...
Lexmark 4227 User's Guide - Page 85

.... The paper remains at the current tear-off position until you go out of a continuous form to the tear bar (tear-off position. The printer beeps twice. Tip: To print labels, ...printing. The paper rolls backward, then goes to the new tear-off position) when: • the printer has finished printing; • the paper has advanced to the TOF on the next page; • no data, printer...
Lexmark 4227 User's Guide - Page 127

... the tractor locking levers are properly locked. • Ribbon cartridge is not set incorrectly. Action: Reset the ribbon cartridge correctly. Tip: Even if the printer does not detect a paper jam, a piece of the form is jammed. Action: Adjust AutoGap (see "Installing the Ribbon Cartridge" on page 4. • AutoGap is torn. • Obstruction in the pinfeed holes.
Lexmark 4227 User's Guide - Page 152

... tear off bar upon completion of interface are printed twice on -demand. Glossary D data. data bits. A value, parameter, or attribute that forms characters by a computer. document-on the same page location. Your printer's capability to automatically move paper from one line to the right. dot-matrix printer. A printer that the printer uses when none is the length of 22 inches...
Lexmark 4227 User's Guide - Page 155

... Single 50 B bidirectional alignment 81 buttons, operator panel 32 C changing tractor feeders 111 cleaning auto sheet feeder rollers 130 printer 129 clearing jams 117 configuring the printer 23 connecting parallel cable 10 power cord 9 serial cable 12 continuous forms aligning the left margin 75 Auto Tear-Off 79, 80 loading 70 setting Top-Of...
Lexmark 4227 User's Guide - Page 157

... feeder 90 tractor 2 feeder 102 sizes 56-58 types continuous forms 57 envelopes 58 labels 55 single sheets 56 Paper Hand Options 41 paper jams 117 parallel cable, connecting 10 pitch, selecting or locking 51 power cord, connecting 9 Print Adjust 45 Print Demo 39 Print Settings 39 printer driver 23 features and functions 25 function menus options AutoGap 42...
Lexmark 4227 Plus User's Guide - Page 36

...: • Detecting an end-of-form (EOF) • Detecting a paper jam • Detecting a cover open • Detecting a hardware error • Detecting a Power-On Self Test (POST) failure. • The printer is offline. AutoGap is online and ready to print. The printer is on . The Tractor 2 Feeder is on . AutoGap automatically adjusts the printer according to turn off: •...
Lexmark 4227 Plus User's Guide - Page 43

... Margin* 0", ½", 1", 2", 3" Lines Per Inch 3, 4, 6, 8 Adjusts the number of 132LPP/22.00" the paper you to Tractor 1 + 2 set the default tractor. Auto Sheet Feed On, Off Automatically feeds cut sheets into the printer. Tractor Tractor 1, Tractor 2, Select this item continuous form to the tear bar. These settings are using Auto Sheet Feeder. Does not appear...
Lexmark 4227 Plus User's Guide - Page 50

.... To set to On, the printer automatically sets itself to the thickness of space that the printer places between the printhead and the paper. AutoGap Set to On When AutoGap...Setting AutoGap The AutoGap function determines the amount of the paper you are using. You can manually adjust the gap position between the printhead and the paper. Manual AutoGap (AutoGap Set to Off) When AutoGap...
Lexmark 4227 Plus User's Guide - Page 52

... a font or pitch temporarily, press: 1 Start/Stop. The printer goes online and the operator panel displays "Ready". The printer goes online. 46 Chapter 3: Using the Operator Panel This should only be used when printing on or when the paper select lever is changed. The printer adjusts the printhead to the paper's thickness when you turn the power off . To...
Lexmark 4227 Plus User's Guide - Page 112

... Actions • Obstruction in the pinfeed holes. Tip: Even if the printer does not detect a paper jam, a piece of the form is curled up or folded. Action: Straighten or use new forms. • Forms have debris in the printer. For help, see page 35). • Top of paper may remain in the pinfeed holes. • Pinfeed holes of the...
Lexmark 4227 Plus User's Guide - Page 132

..., or attribute that the printer uses when none is the length of a given size and style. document-on the same page location. double-high printing. Printing in which the characters are twice as high as the default characters. Compare with letter quality. dot-matrix printer. continuous forms. Connected paper forms that feed continuously through the printer, and are perforated to...
Lexmark 4227 Plus User's Guide - Page 135

... Macro 35 demonstration page, printing 13 disabling/enabling the operator panel 48 display messages 110 129 Index Index A adjusting bidirectional alignment 72 advancing paper 42 aligning left margin 66... auto sheet feeder rollers 113 printer 113 clearing jams 102 configuring the printer 18 connecting parallel cable 8 power cord 11 serial cable 10 continuous forms aligning the left margin 68 ...
Lexmark 4227 Plus User's Guide - Page 137

... feeder 80 tractor 2 feeder 90 sizes 50-51 types continuous forms 50 envelopes 51 labels 49 single sheets 50 Paper Hand Options 37 paper jams 102 parallel cable, connecting 8 pitch, selecting or locking 46 power cord, connecting 11 Print Adjust 41 Print Demo 34 Print Settings 34 printer driver 19 features and functions 21 function menus options AutoGap 38...
Service Manual - Page 13

... Description The Lexmark™ Form Printer 4227-300 is a dot matrix, electromechanical printer that combines excellent print quality along with this printer are using a printhead and fabric ribbon. When a solenoid is energized, the small print wire pin is a versatile printer that forms characters on a print media using . General information 1-1 The printer receives commands in the...
Service Manual - Page 23

4227-300 Lights Light Power (Green) Ready (Green) Check (Yellow) Auto Gap (Green) Tractor 2 (Green) Description The printer power is on . Any of the following conditions cause the Ready light to print. Auto Gap automatically adjusts the printer according to the thickness of -form (EOF) • A paper jam • A cover open • A hardware error • A Power-On Self Test failure •...
Service Manual - Page 67

... continuous forms. 2. Press Next →. 5. 4227-300 Printhead-to-platen gap electronic setting Be sure there is between .011 inch (.275 mm) and .015 inch (.375 mm). 5. Remove the ribbon guide. 4. The gap specification is no paper in the printer. 1. Press Start/Stop to -platen gap setting. Press Item ↓until the gap is in NVRAM. Courier prints each...

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