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Kyocera ECOSYS P3050dn Support Question

Kyocera ECOSYS P3050dn Support Question

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Question posted by achiengdorcus on September 6th, 2023

Paper Display Error

My printer says add paper to tray yet it has paper.

Current Answers

Answer #1: Posted by SonuKumar on September 6th, 2023 11:08 AM
This answer was accepted by the poster of the original question.
SonuKumar

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There are a few possible reasons why your Kyocera ECOSYS P3050dn printer is saying "Add paper to tray" even though there is paper in the tray.

The paper is not properly loaded in the tray. Make sure that the paper is loaded correctly in the tray. The paper should be facing the correct way and should be evenly distributed in the tray.

The paper is wrinkled or damaged. Wrinkled or damaged paper can cause the printer to think that there is no paper in the tray. Try removing the paper from the tray and replacing it with a new sheet of paper.

The paper sensor is dirty or faulty. The paper sensor is responsible for detecting the presence of paper in the tray. If the paper sensor is dirty or faulty, it may not be able to detect the paper in the tray. Try cleaning the paper sensor with a soft cloth.

The printer is not properly calibrated. The printer may need to be calibrated to ensure that it is detecting the paper correctly. You can calibrate the printer by following the instructions in the printer manual.

If you have tried all of the above and the printer is still saying "Add paper to tray", then you may need to contact Kyocera customer support for further assistance.

Here are some additional tips to prevent this error message:

Always use the correct type of paper for your printer.

Do not overload the paper tray.

Keep the paper tray clean and free of debris.

Calibrate the printer regularly.

I hope this helps!


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Kyocera ECOSYS P3050dn Manual Pages

PRESCRIBE Commands Technical Reference Manual - Rev. 4.9 - Page 244

... set imageable area for Monarch size envelopes. Find tray containing postcard size paper, select it as current tray, and set imageable area for ONLINE key input when an error occurs. (true: do nothing, false: display error messages) Get setting of doautocontinue mode. (true: continue processing during errors, false: halt processing when ON LINE key is in userdict...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.9 - Page 252

... Attempted violation of the doautocontinue parameter, the printing systems having the operator display display errors occurring during operation in any loop 09 invalidfile Invalid access string for file... enclosed in the KPDL mode as follows. Table 7.51. These error codes are also reported from the printer to true, only error codes 00 and 98 are available. When doautocontinue is set to...
Kyocera Net Viewer Operation Guide Rev 5.5 2016.6 - Page 17

... then click Open. You can be viewed by all devices as counter totals for managed devices, such as icons against a white background. Host Driver View Displays printer drivers installed on a background map of your office. Importing a Map Background You can be viewed and managed from Map View. KYOCERA Net Viewer 2-2 The use...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 3

...printer driver and use printer functionality. Describes the native printer language (PRESCRIBE commands). Refer to load paper, basic print operations, and troubleshooting. Product Library disc Operation Guide (This Guide) Command Center RX User Guide Printer... the ID card. Safety Guide (ECOSYS P3045dn/ECOSYS P3050dn/ ECOSYS P3055dn/ECOSYS P3060dn) Describes the machine installation space...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 60

... 4-108. For more information about configuring settings, refer to use the printer, press [OK]. Recovery time from the sleep mode is faster than ...ECOSYS P3055dn/ECOSYS P3060dn: 25 seconds or less • ECOSYS P3050dn: 20 seconds or less • ECOSYS P3045dn: 15 seconds or less For more information about configuring settings, refer to minimize power consumption. The message display...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 77

... settings can omit steps when printing. For the settings, refer to know about print settings, display the printer driver print settings screen and display Help using either of the printer driver. 3 Click Preferences on your keyboard. button in the upper right corner of the screen and then click the item you want to know...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 82

... being canceled. Error Codes For information on error code and errors where the printer requires the operator's attention, refer to Canceling a Printing Job on the message display. Toner is received. Jobs inside the printer are displayed on page 4-4. The printer is possible. Ready to print. Note This message is switched on ECOSYS P3045dn. The printer is added. Please...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 83

... on Sleep, refer to an error condition. The printer is received. On. On. Or, the printer cannot print for some reason (e.g. For details, refer to Error Messages on -line. The printer then warms up . On. For details, refer to Error Messages on page 4-110. Indicators in Message Display Ready to an error. The printer prints the data it receives...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 115

...paper size for the cassette is possible to be used for entering the custom paper size and then enter the paper width and length. As shown in the printer (1 to select the desired paper...Folio Youkei 2 (#1) Youkei 4 (#1) #1 Only when optional paper feeder PF-320 is installed. #2 Cassette 1 for the ECOSYS P3050dn, ECOSYS P3055dn and ECOSYS P3060dn. #3 Cassette 1 except for theECOSYS P3045dn. 5 ...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 183

... itself. 1 In the Error Handling menu, press  or  to select Disp. Disp. Backlight screen appears. The Disp. Operation Panel Disp. Backlight (Display backlight setting) Set the backlight for paper size/type errors when the paper source is fixed)...4-104 • InsertMismatch (Action when size error occurs during paper feeding)...4-104 • MP Tray Empty (Warning when...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 184

... empty) Turn this setting if you want the error displayed when the MP tray is configured as the default paper source, and there is fed when printing using a fixed paper source, you specified is different from the fixed paper source, or select Display Error to have the paper feed error displayed. 1 In the Error Handling menu, press  or  to select...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 201

... menu screen is displayed. • The setting is set up to select Security. 3 Press [OK]. The Login screen appears. ABC Text 4-121 For details of the administrator settings, refer to Administrator on page A-2. 6 Press  or  to Character Entry Method on page 4-136. ECOSYS P3045dn: 4500 ECOSYS P3050dn: 5000 ECOSYS P3055dn: 5500 ECOSYS P3060dn: 6000...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 276

... toner, the printer displays the message Toner is also recommended to ISO/ IEC 19752 and EcoPrint switched off the toner container can print as the first caution. is not liable against any specific individual and the data is assumed): 12,500 images (ECOSYS P3045dn), 15,500 images (ECOSYS P3050dn), 21,000 images (ECOSYS P3055dn for the...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 295

... #. The message Call service. Cannot remove the memory while in the paper source's cassette. This message is open. Close the left cover. This message is displayed when a paper lift error has occurred in use. The top cover of the printer is displayed when this error occurs repeatedly. The previous screen is loaded correctly. Close rear cover. Close...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 300

Troubleshooting Message Paper jammed ########## Corrective Action A paper jam has occurred. Look at the error code given in place of the upper paper feeder and the printer cassette is ... numbers exceeded. Cannot add. Set Cassette #. RAM disk error. Please wait. The possible error codes and their descriptions are as follows. 02: RAM Disk Mode is displayed on page 4-100....
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 323

A-9 To install the faceup output tray, perform the following procedures: 1 Install the paper stopper according to the size of paper to be used. 2 Install the faceup output tray on the rear of the printer. Appendix PT-320 Faceup Output Tray (Only ECOSYS P3050dn/ECOSYS P3055dn/ ECOSYS P3060dn) Use the faceup output tray when you wish paper to be stacked with the printed side...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 324

...It is also available to decode (read) anything other than in the list of the printer after the MP tray has been removed. A-10 Card Authentication Kit(B) It is necessary to the front of ... become necessary. ThinPrint Option This application allows print data to 305 mm size paper. Appendix Other Options PF-3100 Bulk Paper Feeder Holds approximately 2,000 sheets of 76 to 216 mm × 148...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 328

Appendix Paper Size Size Cassette (ECOSYS P3045dn) Cassette (ECOSYS P3050dn/ ECOSYS P3055dn/ ECOSYS P3060dn) Cassette (PF-320) Bulk Paper Feeder (PF-3100) MP Tray OufukuHagaki 148 × 200 mm ... Basis Weight Basis weight is listed in the printed output. S. Paper with a rough or sandy surface can be specified using the printer driver. Bond Weight (lb) 16 17 20 21 Europe Metric ...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 336

...; Paper Capacity Cassette MP Tray Output Tray Capacity Top Tray Face-up Tray Continuous printing Resolution Operation Environment Temperature Relative Humidity Altitude Illumination Controller Operating Systems Interface Standard PDL Emulation Option Memory Standard Maximum Dimensions (W × D × H) Weight Power Requirement Description ECOSYS P3045dn ECOSYS P3050dn...
ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 349

... Star Program xi Error Handling 4-103 Duplex paper error 4-103 InsertMismatch 4-104 MP tray empty 4-104 Paper mismatch 4-104 Error Messages 8-6 Expansion Memory Module Option A-5 F Faceup Output Tray A-9 Font 4-50 Front Cover 1-3 Fuser Cover 1-4 I ID Card Setting 4-138 Indicator Attention 1-5, 4-3 Data 1-5, 4-3 Ready 1-5, 4-3 Inside the Printer Clearing paper jams 8-22 Installing...

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