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HP J5780 Support Question

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Question posted by cmussa on May 27th, 2012

Screen Keeps Saying Paper Jam But Their Is No Paper Jam.

How do you get rid paper jam message when there is no paper jam?

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Related HP J5780 Manual Pages

User Guide - Macintosh - Page 5

... sizes 58 Understand supported media types and weights 61 Set minimum margins...62 Papers to avoid...62 Load paper...63 Load full-size paper...63 Load 10 x 15 cm (4 x 6 inch) photo paper 66 Load index cards...67 Load envelopes...68 Avoid paper jams...68 6 Print from your computer Print from a software application 71 Change the print...
User Guide - Macintosh - Page 7

... feeder 139 Clear paper jams...139 Print cartridge troubleshooting 141 Print quality troubleshooting 141 Print troubleshooting...159 Fax troubleshooting...181 Copy troubleshooting...233 Scan troubleshooting...243 Device update...248 Errors...248 Device messages...249 File messages...253 Supported file types for the HP All-in-One 254 General user messages 254 Paper messages...256 Power and...
User Guide - Macintosh - Page 57

...your originals in the automatic document feeder. Slide the paper into the HP All-in -One detected the pages you hear a beep or see a message on loading originals in the automatic document feeder, refer...: • Load originals • Select print media • Load paper • Avoid paper jams Load originals You can load an original for a copy, fax, or scan job in the document...
User Guide - Macintosh - Page 59

...• To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. • Always use media that conforms to the device specifications. Also avoid ...print media • Understand specifications for supported media • Set minimum margins • Papers to hold only plain paper. • Do not overload the trays. Visit the HP Web site at a ...
User Guide - Macintosh - Page 64

...(available with HP inkjet devices). 62 Load originals and load paper Papers to smear, bleed, or not fill in portrait orientation. For more information, see Paper sizes. • Paper with cutouts or perforations... Margins. Papers to avoid Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has...
User Guide - Macintosh - Page 65

... more likely to avoid when copying • Envelopes. • Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film. • Iron-On Transfers. • Greeting card paper. It might not print evenly, and the ink can get stuck, and the ink is not stored properly, extreme changes...
User Guide - Macintosh - Page 70

... input tray must be the same size and type. 68 Load originals and load paper Do not overload the input tray; Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the input tray. 3. Slide the paper-width guide inward against the stack of envelopes forward until it stops. Insert one...
User Guide - Macintosh - Page 71

• Adjust the paper-width guide in -One. Avoid paper jams 69 Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray. • Use paper types that are recommended for supported media. • Do not leave originals on the glass, the...
User Guide - Macintosh - Page 100

...15 cm (4 x 6 inch) photo, place the photo on the center of paper, and then place the original on the glass. 2. NOTE: If the recipient's...-in-One automatically sends the fax in black and white. A message appears after each one -touch speed dial button to select a ... To send a color original or photo fax from the glass. Press Start Fax Color. • If the device detects an original loaded...
User Guide - Macintosh - Page 137

... troubleshooting • Device update • Errors Troubleshooting tips This section contains the following topics: • The HP All-in-One will not turn on • Communication problems over a USB connection • Information on print cartridges • Information on paper • Tips for using the automatic document feeder • Clear paper jams • Print cartridge...
User Guide - Macintosh - Page 140

...paper types. If you plan to purchase. HP Premium papers are ready to print, remove only the paper you improperly turn off the device...paper to work well with the HP All-in-One. The following tips help maintain HP print cartridges and ensure consistent print quality. • Keep... and the print cartridges can also cause paper jams. 138 Troubleshooting For more information on setting...
User Guide - Macintosh - Page 141

... has been removed from a spiral binder, trim the edges. • Do not load photos in the automatic document feeder. Clear paper jams If the paper was loaded in the input tray, you must be the same size and type. • Store printed photos under glass or in a storage book to ...
User Guide - Macintosh - Page 142

..., more paper jams are likely to occur. 3. If you do not remove all the pieces of paper from the HP All-in the automatic document feeder 1. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device...
User Guide - Macintosh - Page 162

.... 4. Cause: The ink is loaded. Chapter 11 NOTE: To avoid paper jams, tuck the flaps inside the envelopes. Remove all paper from the input tray. 3. Slide the stack of envelopes until it stops... input tray with the envelope flaps up and on the envelope. 160 Troubleshooting Slide the paper-width guide inward against the stack of envelopes forward until it stops. Do not overload the...
User Guide - Macintosh - Page 163

..., tuck the flaps inside the envelopes. Solution: For information on clearing a paper jam, see if there are any messages. Print troubleshooting 161 Borderless printing produces unexpected results Cause: Printing a borderless image from the photo imaging software that came with only the tri-color print cartridge installed. If the problem persists, remove the black print...
User Guide - Macintosh - Page 168

...again. Cause: The HP All-in-One is set up the HP All-in-One, see Clear paper jams. Cause: The print carriage has stalled. Solution: For information on setting up and working properly. ... tray. A test page is printed as long as your connection is out of paper. Chapter 11 3. Select the HP All-in -One has a paper jam. Click Print Test Page. Cause: The HP All-in -One, and then select Launch...
User Guide - Macintosh - Page 290

...105 block numbers 109 busy line 255 button 12 cancel 114 color send fails 255 computer modem, set up 35, 37, 40... resolution 86 edit properties 86 device no answer 255 not answering 207 paper size 108 paper width incorrect 257 parallel splitter ...program 279 environmental specifications 279 inkjet supplies recycling 280 error correction mode 103 error messages out of conformity European Economic...
User Guide - Microsoft Windows - Page 92

...device does not detect an original loaded in the document feeder tray. NOTE: If you are faxing. or A4-size sheet of paper, and then place the original on the center of faxed black-andwhite documents. A message... affects the transmission speed and quality of a blank letter- Chapter 10 To send a color original or photo fax from the glass. If you must load the originals in the ...
User Guide - Microsoft Windows - Page 128

...notice a significant decrease in print quality. For more information on photo paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable... turn off the device by the edges. When you are designed for a long time. • Do not clean the print cartridges unnecessarily. The paper might start to ...
User Guide - Microsoft Windows - Page 280

...log 101 monitor dialing 86 no response 149 not found 249 device update about 237 dial tone test, fax 218 dial-up...stewardship program 269 environmental specifications 269 inkjet supplies recycling 270 error correction mode 92 error messages out of paper 246 reading or writing file ...reception 94 block numbers 98 busy line 245 button 12 cancel 103 color send fails 245 computer modem, set up 35, 37, 40...

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