HP C5280 Support Question
HP C5280 Support Question
Find answers below for this question about HP C5280 - Photosmart All-in-One Color Inkjet.Need a HP C5280 manual? We have 2 online manuals for this item!
Question posted by Eknorb on February 21st, 2021
The Cartridge Carriage Is Stuck To The Right. What Could Be The Problem
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Current Answers
Answer #1: Posted by Vjes5649 on February 21st, 2021 4:42 AM
Vjes5649
Member since:
February 11th, 2021 Points: 100
Member since:
February 11th, 2021 Points: 100
Hey there! @flr, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I understand carriage on your printer is stuck on the right side.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Try few steps recommended below.
Perform a partial reset.
Use the following steps to reset the product.
Press the Power button () to turn on the product.
Disconnect the power cord from the rear of the product.
Wait 20 seconds.
Press and hold the # and 3 buttons on the product control panel.
While holding down these buttons, reconnect the power cord to the rear of the product.
After the product turns on, release both buttons. The product resets to the factory defaults.
Try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.
If these steps resolved the issue and the test page prints, there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
If the test page prints successfully, but you experience a different issue with your printer, go to HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing.
NOTE:
If the page displays in the wrong region or language, click the Region - Language link in the upper right corner of your browser. Then you can select the correct region and language.
Refer this article to further troubleshoot carriage jam issues.
If the issue still persists after trying out the steps. It is a hardware issue with your printer.
Please contact HP support for service options.
Link to contact HP.
Let me know if this helps!
Have a great day ahead!
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Related HP C5280 Manual Pages
Basics Guide - Page 2
... be construed as allowed under copyright laws. registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are U.S. All rights reserved.
Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. Windows...
Basics Guide - Page 3
... load paper...5 Avoid paper jams...7 Print directly onto a CD/DVD...8 View, select, and print photos...9 Scan an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15
2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper jams...20...
Basics Guide - Page 4
...The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One functions directly from a memory card. You...-in-One at a glance
HP All-in-One overview
Label 1
2 3 4 5
6 7 8 9
Description
Color graphics display (also referred to as the display) Control panel Memory card slots and Photo light Output tray Paper tray...
Basics Guide - Page 5
... lists a menu of items for which the user can obtain help . Photo Menu: Launches the Photosmart Express menu for which the user can obtain help . (continued)
Label
Description
10
CD/DVD access door
11
Print cartridge door
12
Glass
13
Lid
14
Rear door
15
Power connection*
16
Rear USB port
* Use...
Basics Guide - Page 6
...options by holding down , left, or right arrow buttons.
To completely remove power, turn...still supplied to adjust the crop box for 3 seconds.
Start Copy Color: Starts a color copy. When the HP All-in to print. You can also...are selected, a prompt appears asking if you to make a copy of reports, device settings and maintenance functions. Start Copy Black: Starts a black-and-white copy....
Basics Guide - Page 7
...glass. HP All-in -One. 2. Close the lid.
or A4-size originals by loading them on the right front corner of the Setup Guide, or see "Troubleshooting and support" on page 17 in this guide. &#...software you installed with the HP All-in-One. • www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the glass. Find more help and support from the...
Basics Guide - Page 8
... its outermost position.
3. Slide the paper-width guide to eject blank pages. Insert the stack of paper forward until it is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in -One overview Slide the stack of paper into the main input tray. 2.
Basics Guide - Page 12
...), Secure Digital High Capacity (SDHC), MultiMediaCard (MMC), MMC Plus, MMC Mobile (RS-MMC; Load up to edit them) is highlighted, and then press OK. The Photosmart Express menu appears, with the most recent photo shown on the display, press OK again. The Photo Options screen appears. 7. If you want to select...
Basics Guide - Page 13
...you can send the scanned image as a JPEG image to the memory card that is inserted into the appropriate slot on the right front corner of the glass. 3.
Scan an original to the memory card in the JPEG format. Scan an original to a ... panel. One. 2. To print the photo(s), use the software you can scan originals placed on the right front corner of the glass. 2.
Basics Guide - Page 14
... the print carriage is located in the HP folder in -One, you have replacement print cartridges for changing. On a Windows computer this is idle and silent, and then lightly press down on the right front corner of the HP All-in the input tray. 2.
Press Start Copy Black or Start Copy Color to release...
Basics Guide - Page 15
Remove the new print cartridge from the slot on the right.
1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4. HP All-in clogs, ink failure, and bad electrical connections. Doing so can result in -One overview
1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed...
Basics Guide - Page 16
... you are installing the tri-color print cartridge, slide it snaps into the empty cartridge slot. Chapter 1
7. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into place.
HP All-in-One overview
If you push the print cartridge in firmly until it into the right slot.
8. Make sure you...
Basics Guide - Page 17
...colored paper loaded in -One. Clean the HP All-in-One
To ensure that provides everything needed to clean the glass and lid backing. TIP: You can accumulate on the HP All-in the input tray when you have a defective sensor or print cartridge...seep under the glass and damage the device.
3. For more information, go ..., or carbon tetrachloride on calling for Inkjet Printers and All-in -One.
Do...
Basics Guide - Page 19
... topics. Specific information is important that came with your computer. For more troubleshooting information, see the inside back cover of this section to solve any problems you might need to uninstall and then reinstall the software. CAUTION: Do not connect the USB cable to your computer. For support contact information, see...
Basics Guide - Page 20
...outlet.
• Test the power outlet to make sure the power strip is firmly connected to turn the device off.
Once you have a mechanical failure. Or, try plugging the HP Allin-One directly into a switched... you plugged the HP All-in -One and the power
adapter. If not, then there might be a problem with a USB cable is switched to : www.hp.com/ support. Simply plug one end of the USB...
Basics Guide - Page 21
... HP All-in -One. • Make sure the print cartridges are installed. • Make sure you are blocking the print carriage, including any USB port on installing the software and connecting the... are not communicating with the operating system installed on again. • If you experience problems, the USB cable might not be replaced. After the cable is connected properly, turn it...
Basics Guide - Page 22
....
• Try connecting the USB cable to release the door. Press OK to solve any problems you installed with the HP All-in -One again.
After you are likely to your computer,... a print job. • If necessary, remove and then install the software you might be remaining inside the device. To clear a paper jam from the rollers, check the rollers and wheels for torn pieces of the rollers...
Basics Guide - Page 25
.... The CD/DVD holder is stuck in the storage area Cause: You might have a problem with a CD/DVD that is... a print cartridge protector or airtight plastic container. • HP recommends that the CD/DVD you improperly turn off the device by turning ...-One, the print carriage does not return to the documentation or the online help of the print cartridges.
Inkjet printable discs normally have ...
Basics Guide - Page 26
... numbers, see the printed documentation that came with the device. Support process
If you
register the HP All-in print quality if the print cartridges have a problem, follow these steps: 1. HP online support is poor right after cartridge installation, allow half an hour for the print cartridge to qualified online support specialists • Software and driver...
Basics Guide - Page 28
...in-One meets product requirements from the cartridges is used . This regulatory number should not be confused with the marketing name (HP Photosmart C5200 All-in printhead servicing, which keeps... process in the cartridge after it is SDGOB-0731. registered service mark of different ways, including in the initialization process, which prepares the device and cartridges for more information,...
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