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HP C5280 Support Question

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Question posted by frederickfarley98 on February 25th, 2020

Hp Photosmart Carriage Wouldn't Dock To Remove Cartridge

The printer carriage moves but will not go all the way to the right something is blocking it

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Answer #1: Posted by waelsaidani1 on February 25th, 2020 5:58 AM

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waelsaidani1

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With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
Remove USB cable, if present.
Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
Turn on the printer and wait till warm-up period finishes and the printer is idle.

If the above does solve the problem, then it is an hardware issue, that will need replacement of printer.

Related HP C5280 Manual Pages

Basics Guide - Page 3

......5 Avoid paper jams...7 Print directly onto a CD/DVD...8 View, select, and print photos...9 Scan an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15 2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper jams...20 CD/DVD print...

Basics Guide - Page 4

...-in-One at a glance HP All-in-One overview Label 1 2 3 4 5 6 7 8 9 Description Color graphics display (also referred to as...HP support and ordering supplies. 1 HP All-in-One overview Use the HP All-in-One to as the input tray) Photo tray 2 HP All-in-One overview The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP...

Basics Guide - Page 5

... saving, editing, and sharing photos. Photo Menu: Launches the Photosmart Express menu for better viewing. The display can select a topic... appear on your display or on the display. Back: Returns to the HP All-in -One overview Label 1 2 3 4 5 Name and Description...Label Description 10 CD/DVD access door 11 Print cartridge door 12 Glass 13 Lid 14 Rear door 15 Power connection*...

Basics Guide - Page 6

...by holding down , left, or right arrow buttons. OK: Selects a menu setting, value, or photo on the display. Directional pad: Allows you to the device. Reprints: Enables you to print... shown on , the HP All-in-One automatically corrects red eye coloring in to show more of reports, device settings and maintenance functions. Red Eye Removal: Turns the Red Eye Removal feature On or Off....

Basics Guide - Page 8

... forward and the print side down. If the HP All-in-One is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in -One to align the edges...its outermost position. 3. Insert the stack of paper into the main input tray with the print side down. 6 HP All-in -One is free of rips, dust, wrinkles, and curled or bent edges. • Make sure ...

Basics Guide - Page 9

...fits within the main input tray and is no higher than the top of the paper-width guide. HP All-in the input tray lays flat and the edges are closest to you. 3. Raise the photo...in the photo tray 1. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all unused ...

Basics Guide - Page 10

...main input tray. 3. One. Securely snap the inkjet printable media onto the CD/DVD holder with the HP All-in- NOTE: If you are recommended for the HP All-in -One overview Chapter 1 • ...Adjust the paper-width guide in -One to fit snugly against all paper. When prompted, carefully remove...

Basics Guide - Page 12

...display. 2. The Photosmart Express menu appears, with the most recent photo shown on the HP All-in-One. The Photo Options screen appears. 7. With Print Preview highlighted, press OK. Chapter 1 HP All-in the ...to select additional photos to view and print, press to select. 10 HP All-in the Add Photos screen, the quickest way to select multiple photos (if you don't need the option to edit...

Basics Guide - Page 14

... Copy Color to remove them by using the Printer Toolbox available through the Print Properties dialog box on the right front corner of the HP All-in -One overview If you are not docked safely when you have replacement print cartridges for the HP All-in -One if the print cartridges are replacing the tri-color print cartridge, remove the print cartridge from...

Basics Guide - Page 15

... nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Remove the new print cartridge from the slot on the right. 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4. If you are removing the black print cartridge in order to touch only the black plastic, gently...

Basics Guide - Page 16

... on top, and insert the new print cartridge into the right slot. 8. HP All-in-One overview If you push the print cartridge in -One prints a print cartridge alignment page. 9. Make sure you installed a new print cartridge, the HP All-in firmly until it snaps into the left slot. If you are installing a black, photo, or gray...

Basics Guide - Page 17

.... You might have colored paper loaded in -Ones (Q6260A) that your copies and scans remain clear, you align the print cartridges, the alignment will fail. TIP: You can purchase an HP Cleaning Kit for Inkjet Printers and All-in the input tray when you might seep under the glass and damage the device. 3. Turn off the...

Basics Guide - Page 18

... cloth. CAUTION: Be careful not to remove any residual alcohol. CAUTION: Do not use paper-based wipes, as this might scratch the backing. 4. HP All-in-One overview 16 HP All-in -One. Dry the backing ...with a damp cloth to spill alcohol on the HP All-in -One overview Plug in the ...

Basics Guide - Page 19

...-in-One before prompted by the software installation screen. Uninstall and reinstall the software If your software. Do not simply delete the HP All-in -One. Double-click Add/Remove Programs. 3. Restart your computer. 4. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your installation is...

Basics Guide - Page 21

... printing. After the cable is connected properly, turn on the HP All-in-One. • Make sure the print cartridges are installed. • Make sure you are blocking the print carriage, including any USB port on the back of your computer. Open the print cartridge door to any packing materials. If you are not communicating...

Basics Guide - Page 22

... the USB cable to continue the current job. Chapter 2 • Check other printers or scanners. Clear paper jams If the HP All-in -One again. CAUTION: If the paper tears when you are likely ...device. You might not have pushed the CD/DVD holder far enough into place. 4. After you installed with the HP All-in -One has a paper jam, check the rear door. For more paper jams are removing...

Basics Guide - Page 23

... printable side up. Cause: The HP All-in-One prompts you loaded a printable disc onto the CD/DVD holder with arrows goes into the CD/ DVD tray first. Remove the printable disc from the CD/...holder line up to access the CD/DVD tray. Remove the printed CD/DVD from the CD/DVD tray. CD/DVD print troubleshooting 21 Solution: Remove the CD/DVD holder from the storage area below...

Basics Guide - Page 25

....6° C or 60°-78° F). • Do not reattach the protective tape once it in a print cartridge protector or airtight plastic container. • HP recommends that you do not remove the print cartridges from the HP All-in-One until you are experiencing problems with printing, you should be correct. Solution: Change the software...

Basics Guide - Page 26

...; Do not clean the print cartridges unnecessarily. It is poor right after cartridge installation, allow half an hour for the print cartridge to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for common problems • Proactive device updates, support alerts, and...

Basics Guide - Page 28

...HP Photosmart C5200 All-in your country/region. Regulatory notices The HP All-in-One meets product requirements from the cartridges is used in the printing process in a number of different ways, including in the cartridge... which prepares the device and cartridges for your product is a U.S. For more information on ENERGY STAR guidelines, go /inkusage. Visit www.hp.com/pageyield for ...