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Hayward Navigator Pro Support Question

Hayward Navigator Pro Support Question

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Question posted by deshelton79 on September 12th, 2012

Turning Only One Direction

My brand new cleaner, a Navigator Pro purchased about 2 months ago, is constantly only turning to the right. I took it into Pinch a Penny where I purchased it and they cleaned it and said it should work, but it doesn't. We have consistently had this problem since we purchased it and with the amount of money we spent want the product to work properly, as there is now algae forming on the bottom of our pool due to the fact that the cleaner is missing areas (because it's only turning one direction). Is this a common problem? Do I need to ask for an exchange or is there something I can do to fix it? It started getting considerably worse one week ago.

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Related Hayward Navigator Pro Manual Pages

Pool Vac Classic - Page 2

... the Cleaner in -ground pool. For Technical Assistance, call " may be applicable to clean your in your pool will be at 908-355-7995 (USA only). On those occasions, where your pool is the smart, efficient way to your installation. Consult your Hayward dealer for your convienience 1) Purchase Date 2) Serial Number Pool Vac XL Navigator Pro LIMITED WARRANTY Pool Vac...
Pool Vac Classic - Page 3

... trouble-shooting hints. Step 2 Clean or backwash the filter, and clean the hair and lint prior to connect the hose sections. 1 Step 3 There are connector hoses (9 with PV XL & NAV PRO, 7 with PV Classic) and one leader hose with Pool Vac XL & Navigator Pro only) will make it easier to installing the Cleaner. Connect the exclusive Hayward...
Pool Vac Classic - Page 4

... Figure 2) Step 5 Turn the filter system on and allow it will be sufficient for the class and size of pools for PV Classic. Then, insert the cone into the Vac Lock without using the cone. (Refer to work properly. If your Hayward dealer. Connect the V093C Skimmer Cone adapter to purchase additional hose sections...
Pool Vac Classic - Page 5

...black disk should be necessary to Step 4, Figure 2). To install the V094 Regulator Valve, turn the filter system off, remove the hose from the V093C Skimmer Cone, and after closing ...valves in the box between the "MIN" and "MAX" markings. Installation INSTALLING YOUR HAYWARD CLEANER IS SIMPLE... Turn the blue collar counter clockwise until tight), insert the Valve into the Skimmer Cone, and ...
Pool Vac Classic - Page 6

...necessary if you have connected your hose to remove all of the Cleaner. The Regulator Valve and the Skimmer Vacuum Plate cannot be turned so that is the middle position (see Figure 6). If you..., rather than reinstalling the Flow Gauge in the Cleaner hose reads properly (refer to "sink" the Cleaner hose, as when vacuuming the pool with the cleaner. You will force air into the water to...
Pool Vac Classic - Page 7

... operation, it comes in contact with a wall. The Cleaner's wall climbing is being pushed across the surface of the pool, it will be on the floor of the dirt will spend its programmed cleaning pattern. Step 11 Your Cleaner will be "sticking" to the wall, turn the rear flap adjuster to redirect the return line...
Pool Vac Classic - Page 8

... usually controlled by its hose, otherwise the Cleaner might be described here. When removing the Cleaner from your Cleaner's cleaning is usually the suction port. Skimmers come in many configurations and cannot all be a valve, float or cover over the holes. Turbine Suction Cleaners IMPORTANT TIPS Pool Vac XL/Navigator Pro In one hole in the bottom. Coiled...
Pool Vac Classic - Page 9

..., if using a "dedicated line", turn cleaner valve off prior to "backwashing", so as possible. Always carry your pool, make sure that it by turning the valve toward main drain suction. If...so that the Cleaner hose is securely attached to its hose are removed prior to doing so. Turbine Suction Cleaners IMPORTANT TIPS Some skimmers have to be necessary to purchase a V098 Hose...
Pool Vac Classic - Page 10

... Figure 8). Shoes, wings and flaps may also be changed (see Figure 8). d) Dip a new shoe in texture. The shoe wear indicator is no longer see the horizontal line, the wings must be purchased separately. 2. SHOE REPLACEMENT: a) Turn unit upside down. Turbine Suction Cleaner MAINTENANCE TIPS 1. The shoes and wings have wear indicators on the side...
Pool Vac Classic - Page 11

c) Replace the wings, making sure that you match the "L" (Left) and "R" (Right) of the wing hooks are broken, take the Cleaner to your dealer for pod replacement as the unit will not function properly if the wings are not properly attached. Turbine Suction Cleaner MAINTENANCE TIPS 3. b) Remove the old wings by bending the wings...
Pool Vac Classic - Page 13

... recommended as DIY repair. Lift the old Skirt/Middle Body assembly off pool pump Remove PoDol Vac XL from pool Disconnect suction hose from cleaner Change out steps - 1 1 2 1. Turn off the Main Drive Assembly B 5. Lift the Handle off the handle. 3 C 2. Set the new Skirt/Middle Body assembly onto the Main Drive Assy. 6. A 8. Using the phillips...
Pool Vac Classic - Page 14

... into the Middle Body. 6 5 4 3 2 3 2 12 Navigator Pro Skirt/Mid Section Replacement: Replacement of the Navigator Pro Skirt/Mid Section is not recommended as DIY repair. Set the new Skirt/Middle Body assembly onto the Main Drive Assy. 5. Turn off pool pump Remove Navigator Pro from pool Disconnect suction hose from cleaner Change out steps - 2 1 1 1. Using the...
Pool Vac Classic - Page 15

Remove Cleaner from leader hose. 4. Turn Cleaner upside down. 5. Disconnect Cleaner from pool. 3. Turn off pDump. 2. Locate and loosen the captive screw behind the throat in the throat or inside the ... 13 & 14 of the bottom (see Figures 14 and 15). Removal Instructions "EASY OPENING BOTTOM" 6. Sh1ould the Cleaner stop moving or become sluggish due to the turbine/ vacuum chamber for easy...
Pool Vac Classic - Page 16

... turbine for free movement. 9. Reinstall your Cleaner in place and tighten the captive screw. 10. Then slide the cover in the pool per installation instructions. 14 Reinstall "Easy Opening... Bottom" by lining up the cover screen with the two slots shown in Figures 14 and 15. Lift "Easy Opening Bottom" (see Figure 16). 8. Clean...
Pool Vac Classic - Page 17

... wings Call 908-355-7995 (U.S.A. Improper tension on rear flap Turn rear flap adjuster to climb vertical walls gunite/concrete pool CAUSES SOLUTIONS Improper shoes for application SOLUTIONS Check water flow with Flow Gauge and adjust as per Step 6. Turbine Suction Cleaner TROUBLESHOOTING GUIDE Problem: Slow/no forward movement CAUSES Lack of/improper...
Pool Vac Classic - Page 18

... bubbles and allow the cleaner head to settle to the bottom of the pool until proper operation is achieved Steering failure 1) Check and clean rear screen 2) Check to see that cone gear is free and rotates smoothly in both Readjust return outlets to water surface and sucks air. or both directions 3) Check medium turbine...
Pool Vac Classic - Page 19

... screen 2) Check to see that cone gear is free and rotates smoothly in both directions 3) Check steering program and troubleshoot - c) check medium turbine and spindle gear assemblies 17 then: a) clean, repair or replace gearbox b) check pod/A-frame connection and REPLACE IF NECESSARY. Worn shoes Replace shoes Worn wings Replace wings Hose too...
Pool Vac Classic - Page 20

... Hayward's Technical Service Department at 908-355-7995 (U.S.A. only): 1) The Purchase Date of your Hayward Turbine Suction Cleaner. 2) The Serial Number of time. Turbine Suction Cleaner DISCLAIMER A) Pool plaster is affected by age, sunlight and water chemistry. C) The integrity of the pool and the pool's surroundings. To better serve you, please have the following information available...
Pool Vac Classic - Page 21

Turbine Suction Cleaner LIMITED WARRANTY Month Date Year Serial Numbers or Letters from bottom of unit (21-) If you purchased your Cleaner in Australia or New Zealand For convenient registration visit: www.cleva.com.au or mail to : Hayward Pool Products 620 Division St. Elizabeth, NJ 07201 Attn: Warranty DEPT If you purchased your Cleaner in Canada For convenient...
Pool Vac Classic - Page 22

LIMITED PARTS WARRANTY To the Original Retail Consumer/Purchaser (the "PURCASER") of the Hayward Pool Vac XL, Navigator Pro and Pool Vac Classic (the "CLEANER"): Hayward Pool Products, Inc. ("HAYWARD") warrants the cleaner from the date of original purchase. External motion devices are warranted to be free from defects in workmanship and materials for a period of two years from the...

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