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Hayward Navigator Pro Support Question

Hayward Navigator Pro Support Question

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Question posted by popeg on October 7th, 2012

Hayward Navigator Pro Problems

Our new navigator pro will just suddenly stop working.  The pods or feet stop moving.  We were told that it was a suction problem but we have check this out thoroughly.  The pod even seem to freeze when you push on them.  There isn't anything in there & the suction is good.  Why is this happening, & what can I do to correct it?  Our previous navigator lasted 10 years.  We loved it, but this one is new & is having continuous problems.

Current Answers

Answer #1: Posted by anonymous93979 on July 1st, 2013 12:14 PM
anonymous93979

Member since:
June 27th, 2013

Points: 1,100
100
points
Inside, there are two a frames that move the feet to make it go forward. when there is suction, a turbine inside spins and moves the a frames to move the feet. There could be a problem with these parts.

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Pool Vac Classic - Page 2

... Number Pool Vac XL Navigator Pro LIMITED WARRANTY Pool Vac Classic LIMITED WARRANTY Note Hayward Turbine Cleaners should be necessary to complete the proper installation of the accessories designed for spring start-up unless the conditions noted in -ground pool. Also, one or more of your Cleaner. Consult your Hayward automatic suction pool cleaning system from Hayward. Because...
Pool Vac Classic - Page 3

... included. To prepare your pool, all Hayward Turbine Cleaner models. Installation INSTALLING YOUR HAYWARD CLEANER IS SIMPLE... Make sure...Check to see Figure 1). Check the water chemistry. Step 3 There are connector hoses (9 with PV XL & NAV PRO, 7 with PV Classic) and one leader hose with Pool Vac XL & Navigator Pro only) will walk you through the installation step-by pushing...
Pool Vac Classic - Page 4

...Hayward dealer. Then, insert the cone into the suction port of the skimmer (see Figure 2) Step 5 Turn the filter system on and allow it will be sufficient for the class and size of pools for which each hose section is four feet.) This extra length is sold - 40 feet for PV XL & NAV Pro, 32 feet...the cone. (Refer to work properly. Installation INSTALLING YOUR HAYWARD CLEANER IS SIMPLE... Connect...
Pool Vac Classic - Page 5

... Valve (Rotate the blue collar clockwise until proper reading appears on the Flow Gauge. (Refer to adjust vacuum/water flow. Installation INSTALLING YOUR HAYWARD CLEANER IS SIMPLE... Step 6 Check the water flow reading on the gauge. If the setting is to reduce the vacuum/water flow by using a valve or valves in...
Pool Vac Classic - Page 6

... not a problem with a standard hand-vacuum (see Figure 5). Installation INSTALLING YOUR HAYWARD CLEANER IS SIMPLE... Note The V094 Regulator Valve and the Hayward Skimmer Vacuum Plate can be marked so that is too low to meet the water flow setting necessary to Figure 2). Do not use the Flow Gauge to check the Cleaner's operation...
Pool Vac Classic - Page 7

...5). Installation INSTALLING YOUR HAYWARD CLEANER IS SIMPLE... When the Cleaner does start up a wall, it should move its cleaning time accordingly. 5 Approximately ten percent (10%) of the pool, it will not ... from covering the entire pool. If the cleaner continues to position I (see Figure 5). The Cleaner's wall climbing is achieved. This is being pushed across the surface of the...
Pool Vac Classic - Page 8

Turbine Suction Cleaners IMPORTANT TIPS Pool Vac XL/Navigator Pro In one hole in the bottom. Hayward Turbine Cleaners do not adhere to move properly in many configurations and cannot all be stored straight, not coiled. However, normal dirt and debris do not climb the vertical walls of most ...
Pool Vac Classic - Page 9

...and main drain suction. CLEANER 7 Turn the valve to make sure the cleaner and its suction source (i.e. Periodically check to full ...to your Cleaner from the water. 9. Usually this valve is just as bad as not to doing so. If you are removed...by turning the valve toward main drain suction. Always carry your Cleaner is out of the pool, always disconnect the leader hose from ...
Pool Vac Classic - Page 10

Turbine Suction Cleaner MAINTENANCE TIPS 1. Also on their sides and ... horizontal line, the wings must be checked occasionally to determine if they need replacing. e) Repeat Steps b,c, and d for each shoe. d) Dip a new shoe in texture. Check the condition of the shoe that appears... from the foot. The Hayward Tune-Up Kit is a horizontal line which has three (3) vertical lines above it.
Pool Vac Classic - Page 11

... the "L" (Left) and "R" (Right) of the wing hooks are broken, take the Cleaner to your dealer for pod replacement as the unit will not function properly if the wings are not properly attached. Turbine Suction Cleaner MAINTENANCE TIPS 3. b) Remove the old wings by bending the wings up toward the sides of the...
Pool Vac Classic - Page 13

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Pool Vac Classic - Page 14

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Pool Vac Classic - Page 15

Sh1ould the Cleaner stop moving or become sluggish due to debris trapped in the center of this manual. 1. Remove Cleaner from leader hose. 4. C B A 1 13 Disconnect Cleaner from pool. 3. "EASY OPENING BOTTOM" The purpose of the "EASY OPENING BOTTOM" is accessible following the instructions on pages 13 & 14 of the bottom (see Figures 14 ...
Pool Vac Classic - Page 16

Clean turbine/vacuum chamber (see Figures 14 & 15). 7. Check turbine for free movement. 9. Reinstall your Cleaner in place and tighten the captive screw. 10. Removal Instructions "EASY OPENING BOTTOM" 6. Then slide the cover in the pool per installation instructions. 14 Reinstall "Easy Opening Bottom" by lining up the cover screen with the two...
Pool Vac Classic - Page 17

Turbine Suction Cleaner TROUBLESHOOTING GUIDE Problem: Slow/no forward movement CAUSES Lack of/improper water flow through cleaner Check water flow with Flow Gauge and adjust as per installation instructions. Clear blockage Replace shoes Replace wings Call 908-355-7995 (U.S.A. only) Problem: Cleaner fails to ||| 15 Blockage of the Cleaner throat Worn shoes Worn wings...
Pool Vac Classic - Page 18

... the cleaner hose, or return line flow - or both directions 3) Check medium turbine and spindle gear assemblies for malfunction Problem: Cleaner head "floats" CAUSES SOLUTIONS Cleaner head is actually being pulled or lifted off the bottom of the pool - Turbine Suction Cleaner TROUBLESHOOTING GUIDE Problem: Cleaner climbs to position 1 If still climbing too much, reduce...
Pool Vac Classic - Page 19

...gear assemblies 17 DO NOT ATTEMPT TO RETIGHTEN LOOSE PODS. CAUSES SOLUTIONS Improper water flow Check water flow with Flow Gauge and adjust as per installation instructions. then: a) clean, repair or replace gearbox b) check pod/A-frame connection and REPLACE IF NECESSARY. Turbine Suction Cleaner TROUBLESHOOTING GUIDE Problem: Cleaner sticks at steps, corners, etc.
Pool Vac Classic - Page 20

... wear on the Cleaner - only): 1) The Purchase Date of your Hayward Turbine Suction Cleaner. 2) The Serial Number of your Cleaner, you call Hayward's Technical Service Department at 908-355-7995 (U.S.A. D) The integrity of the pool and the pool's surroundings. not vice versa. H) When installing your Hayward Turbine Suction Cleaner. 3) The number of time. C) The integrity of "good...
Pool Vac Classic - Page 21

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... and flaps (located on the front and rear of the unit). 22 Turbine Suction Cleaner WARRANTY REGISTRATION HAYWARD POOL PRODUCTS, INC. LIMITED PARTS WARRANTY To the Original Retail Consumer/Purchaser (the "PURCASER") of the Hayward Pool Vac XL, Navigator Pro and Pool Vac Classic (the "CLEANER"): Hayward Pool Products, Inc. ("HAYWARD") warrants the cleaner from the date of original purchase.

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