Dell Vostro 260s Support Question
Dell Vostro 260s Support Question
Find answers below for this question about Dell Vostro 260s.Need a Dell Vostro 260s manual? We have 3 online manuals for this item!
Question posted by lmacaulay on June 24th, 2015
All Tests Point To Mobo Fault. No Post Beep.
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Current Answers
Answer #1: Posted by RajeshV2 on June 24th, 2015 5:54 PM
RajeshV2
Member since:
April 16th, 2015 Points: 11,910
Member since:
April 16th, 2015 Points: 11,910
Hi
I work for Dell's Social Media Team and would like to you help with your question. Please disconnect all the external device like hard drive and USB devices. Please remove all the connection from desktop and press the power button for 30 seconds and connect the power cable and boot the system once again. If the issue is still the same try resetting hard drive and memory card on the machine and check if the issue still remains if yes. Please call dell tech support # please use the link below to find the tech support contact # as per your location.
Link: http://dell.to/1BNqPOb
Write back in case if you have any questions.
Thanks,
Rajesh,
Social Media and Community Professional
Order Status: http://dell.to/1fgKSTr
Download Drivers: http://dell.to/1hcxG98q
Answer #2: Posted by BusterDoogen on June 24th, 2015 1:02 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,437
Member since:
October 30th, 2011 Points: 28,565,437
CMOS checksum error: Possible motherboard failure or Real-time
clock (RTC) battery low. Go to page 39 for the CMOS coin battery replacement procedure.
clock (RTC) battery low. Go to page 39 for the CMOS coin battery replacement procedure.
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Related Dell Vostro 260s Manual Pages
Owner's Manual (Mini Tower) - Page 5
... 41
Removing The System Board 41 Installing The System Board 43
17 Specifications 45
Specifications...45
18 Troubleshooting 51
Diagnostic Power LED Codes 51 Diagnostic Beep Codes 52 Diagnostic Error Messages 53 System Error Messages 58
19 System Setup 61
System Setup Overview 61 Enter System Setup...61 System Setup Screens...
Owner's Manual (Mini Tower) - Page 51
... standby or • Press the power button
this is a computer fault
to verify the computer turns on properly.
• Ensure the electrical outlet is working by testing it with another device, such as a lamp.
the power supply.
Computer fails to complete POST or processor failure.
•
Remove and then reinstall any cards.
•...
Owner's Manual (Mini Tower) - Page 52
...; Time-Of-Day Clock test failure
• Gate A20 failure
• Super I/O chip failure
• Keyboard controller test failure
RAM Read/Write failure RTC Power Fail Video BIOS Test Failure
Memory failure COMS battery...
Chipset, DMA/IMR/
Timer Error for a beep code.
Diagnostic Beep Codes
Beep 1 2 3
4 5 6
Possible Cause
Troubleshooting Steps
BIOS ROM checksum in the On state.
Owner's Manual (Mini Tower) - Page 53
...a hard drive in the system setup program. Enable the Pointing Device option in the bay before it can continue.
DATA... the card or try another card.
Run the hard drive tests in the computer.
53 EXTENDED MEMORY SIZE HAS CHANGED The ...does not match the memory installed in the Dell Diagnostics.
Beep 7
Possible Cause Processor Failure
Troubleshooting Steps Processor Failure
Diagnostic...
Owner's Manual (Mini Tower) - Page 54
...copy is usually followed by specific information.
Run the Hard Disk Drive tests in the Dell Diagnostics.
HARD-DISK DRIVE CONFIGURATION ERROR
The computer cannot identify the drive type.... Run the Hard Disk Drive tests in the Dell Diagnostics.
Error Messages
Description
Restart the computer. The message is too...
Owner's Manual (Mini Tower) - Page 55
... the keyboard or the mouse during the boot routine. Run the Hard Disk Drive tests in the Dell Diagnostics. For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics.
Run theKeyboard Controller test in the system setup program. Restart the
55
If the problem persists, try another...
Owner's Manual (Mini Tower) - Page 56
... INTERRUPT
A chip on
the file, so the file cannot be played.
Run the System Set tests in the Dell Diagnostics.
Reinstall the memory modules and, if necessary, replace them . MEMORY ADDRESS... EXPECTING VALUE
A memory module may be faulty or improperly seated. Run the Stuck Key test in theDell Diagnostics.
56 MEMORY ALLOCATION ERROR
The software you are attempting to run is ...
Owner's Manual (Mini Tower) - Page 57
... cannot locate a sector on the hard drive. Run the Windows errorchecking utility to use. If a large number of sectors are corrupted. Run the System Set tests in the contact Dell . If the problem persists, try to charge the battery. Connect your Owner's Manual at support.dell.com). If the problem persists...
Owner's Manual (Mini Tower) - Page 58
...be malfunctioning, or a memory module may be loose.
Run the System Memory tests and the Keyboard Controller test in the system setup program does not match the system clock.
System Error Messages...].
CPU fan has failed System fan has failed Possible hard disk drive failure during POST
58 Correct the settings for the same error. Possible motherboard failure or Real-time clock (...
Owner's Manual (Mini Tower) - Page 65
... or disable the
Default: Enabled
Keyboard Error Report to change or delete the administrator password. Allows you to power on . CPU Configuration Auto Power On
Post Behaviour NumLock Key Keyboard Error Report
Enable or disable the
Default: Disabled
computer to save, discard, and load default settings before exiting from System Setup...
Owner's Manual (Slim Tower) - Page 5
16 Specifications 49
Specifications...49
17 Troubleshooting 55
Diagnostic Power LED Codes 55 Diagnostic Beep Codes 56 Diagnostic Error Messages 57 System Error Messages 63
18 System Setup 65
System Setup Overview 65 System Setup Screens...65 Enter System Setup...66 System Setup Option...67
19 Contacting Dell 71
Contacting Dell...71
Owner's Manual (Slim Tower) - Page 55
...electrical outlet and is turned on properly.
• Ensure the electrical outlet is working by testing it with another device, such as a lamp.
17
Troubleshooting
Diagnostic Power LED Codes
Power ...either turned off or is connected to the motherboard and processor.
55 Computer fails to complete POST or processor failure.
•
Remove and then reinstall any cards.
• Remove and then...
Owner's Manual (Slim Tower) - Page 56
...standby or this is a computer fault
•
error condition, including...
Press the power button to bring the computer out of failure.
Diagnostic Beep Codes
Beep 1
2 3
Possible Cause
Troubleshooting Steps
BIOS ROM checksum in progress of ...Failure
and South Bridge
Chipset, DMA/IMR/
Timer Error for a beep code.
Power LED Light Status Steady Amber
Steady White
Possible Cause
...
Owner's Manual (Slim Tower) - Page 57
... The hard drive failed initialization. Beep
Possible Cause • Keyboard controller
test failure
4
RAM Read/Write failure
5
RTC Power Fail
6
Video BIOS Test Failure
7
Processor Failure
Diagnostic Error ... check the cable connection.
Run the hard drive tests in the proper place, and used the correct pathname. Enable the Pointing Device option in the system setup program. Reinstall ...
Owner's Manual (Slim Tower) - Page 58
... TOO LARGE FOR THE DESTINATION DRIVE
The file that you are trying to copy is full. Take the appropriate action. Run the Hard Disk Drive tests in the bay before it can continue.
Restart the computer.
HARD-DISK DRIVE CONTROLLER FAILURE The hard drive does not respond to fit on the...
Owner's Manual (Slim Tower) - Page 59
...the hard drive, and restart the computer. Run the Hard Disk Drive tests in the system setup program.
Run the Keyboard Controller test in the Dell Diagnostics. The hard drive does not respond to commands ... the computer.
The hard drive may be defective. Run the Hard Disk Drive tests in the Dell Diagnostics.
Then, shut down the computer, reinstall the hard drive, and restart the...
Owner's Manual (Slim Tower) - Page 60
... module may be played.
Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run theKeyboard Controller test in the Dell Diagnostics. Run the Keyboard Controller test in the Dell Diagnostics. Error Messages
Description
avoid touching the keyboard or the mouse during the boot routine.
Reinstall the memory...
Owner's Manual (Slim Tower) - Page 61
... find the hard drive.
A chip on the system board may be malfunctioning.
Run the System Set tests in the contact Dell . If the problem persists, contact Dell. The operating system cannot locate a ...back up the data (if possible), and then reformat the hard drive. Run the System Set tests in theDell Diagnostics. If the hard drive is installed, properly seated, and partitioned as a boot ...
Owner's Manual (Slim Tower) - Page 62
...CHIP COUNTER 2 FAILED
A chip on the system board may require recharging.
Run the System Set tests in the contact Dell. If the message reappears, contact Dell. X:\ IS NOT ACCESSIBLE. otherwise, ...Correct the settings for the Date and Time options. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. WARNING: BATTERY IS CRITICALLY LOW
The battery is ...
Owner's Manual (Slim Tower) - Page 63
Previous attempts at checkpoint [nnnn].
CPU fan has failed
System fan has failed
Possible hard disk drive failure during POST
Keyboard failure or loose cable. No bootable partition on the system board might be malfunctioning or motherboard failure. The USB device needs more power for ...
