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Dell PowerEdge R420 Support Question

Dell PowerEdge R420 Support Question

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Question posted by dmull49454 on May 3rd, 2016

Dell R420 Won't Recognize New Memory

I have a Dell R420 with 2 Memory chips currently. 8 Gb each model M393B1K70DH0-YK9I received new memory from Dell labeled M393B1K70DH0-YH9. This new memory is not recognized by our server even though they are also 8 GB chips, only difference is the model ends in YH9 instead of YK9. We have tried the memory in many different configurations and still no recognition. On boot with the new memory, it hangs on Configuring Memory and never goes past that message. Any ideas?

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Related Dell PowerEdge R420 Manual Pages

Glossary - Page 5

...the CIM schema definition. memory address - Megahertz. See also striping and RAID. MOF - NAS is monitored and managed using Dell OpenManage™ Server Administrator. Network interface controller...(s); 1,048,576 bits. A small circuit board containing DRAM chips that stores basic system data. memory key - Millisecond(s). Milliampere-hour(s). NIC - Megabits per second...
Glossary - Page 7

...error message on the screen. 7 R-DIMM - ROM - Synchronous dynamic random-access memory. A bar code label on motherboard. Redundant array of providing data redundancy. Your system contains some programs essential...to a server to its contents even after you turn off your system's boot routine and the POST. A legacy I /O bus interface with a 9-pin connector that you call Dell for ...
Glossary - Page 58

... station managed system) 은 Dell OpenManage™ Server Administrator x x y x z 58 TCP/IP TCP/IP Offload Engine U-DIMM DDR3 Unregistered(Unbuffered) DDR3 Memory Module UPS Uninterruptible Power Supply USB Universal Serial Bus USB USB USB USB V - 볼트 (Volt VAC Volt Alternating Current VDC Volt Direct Current VGA Video Graphics Array VGA...
Owner's Manual - Page 34

...Boot Option Adds a new boot option. Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server's lifecycle. iDRAC Settings... the iDRAC7 User's Guide under Software → Systems Management → Dell Remote Access Controllers, at support.dell.com/manuals. NOTE: Accessing some of the operating system. Turn on ...
Owner's Manual - Page 106

... option is not covered by the online or telephone service and support team. Insert the new SD card into SD card slot 1. 7. Turn off the system and attached peripherals, and... and ensure that is not authorized by Dell is set to Mirror Mode in step 4 through step 15 for each memory module installed. Close the system. 6. If the memory problem is not resolved, repeat step 2...
Technical Guide - Page 3

... solutions ...36 OpenManage systems management ...37 Dell server management operations...42 Appendix A. Additional specifications...44 Chassis dimensions and weight ...44 Video specifications ...44 Environmental specifications ...45 Power supply specifications ...46 Rack rail specifications ...46 USB peripherals ...47 Appendix B. Standards compliance ...48 iii PowerEdge R420 Technical Guide
Technical Guide - Page 4

... ...11 Figure 2. LCD control panel ...13 Figure 6. Memory technologies supported...17 Table 8. DIMMs supported ...18 Table 9....Dell systems management solutions...36 Figure 11. New technologies ...6 Table 2. Chassis features ...12 Table 5. iDRAC7 with bezel...11 Figure 3. to - one and one- Systems management server lifecycle ...42 Figure 12. Comparing the PowerEdge R410 to PowerEdge R420...
Technical Guide - Page 5

... of deploying, updating, monitoring, and maintaining your Dell PowerEdge servers. 5 PowerEdge R420 Technical Guide Performance and reliability combined for compute- The R420 complements its processors with sufficient memory and I /O bandwidth to prevent performance bottlenecking. The PowerEdge server line The PowerEdge family is a 2- The R420's low profile also makes it highly attractive...
Technical Guide - Page 6

... Fan fault tolerance Certain models of four hot- This new software RAID solution supports RAID 0, 1, 5 and 10, and supports a maximum of the Intel Xeon processor E5- 2400 product family support 1600MT/s memory. The new embedded system management solution for Dell servers features hardware and firmware inventory and alerting, in the Dell PowerEdge R420 rack server. depth memory alerting, faster...
Technical Guide - Page 7

...of Dell PowerEdge servers, the R420 supports more PCIe slots, PCIe 3.0, more memory, and advanced system management. Comparing the PowerEdge R410 to PowerEdge R420 Feature PowerEdge R410 PowerEdge R420 Chassis... memory Internal dual SD module 1GB means 1 billion bytes and TB equals 1 trillion bytes; Table 3 lists all of PowerEdge systems The R420 is the new generation PowerEdge server ...
Technical Guide - Page 9

..., hot- TPM; optional bezel; ECC memory; OpenManage Integration Suite for Microsoft® ... Dell Management Console • IT Assistant • OMSA Agent • OpenManage Power Center (requires iDRAC7 Enterprise with Lifecycle Controller - post 9 PowerEdge R420 Technical... 10Gb Ethernet: Intel X520 Dual Port 10Gb DA/SFP+ server adapter Intel X540 Dual Port 10Gb Base- plug, redundant ...
Technical Guide - Page 15

.... Processor features The new Intel Xeon processor E5...memory and be useful for addressing very complex problems or dealing with large- In addition to 20 MB multi- Threading technology enables up to providing raw performance gains, improved I /O, which offers an ideal combination of DDR3 and 46- architecture on supported processors, visit Dell.com/PowerEdge. 15 PowerEdge R420...
Technical Guide - Page 16

...implemented on Support.Dell.com/Manuals. For more information, visit Intel.com. 16 PowerEdge R420 Technical Guide Table 6. Supported processors Model E5-2470 ... Max memory speed 1600MT/s 1600MT/s 1600MT/s 1333MT/s 1333MT/s 1333MT/s 1333MT/s 1066MT/s 1066MT/s Turbo Yes Yes Yes Yes Yes Yes Yes NA NA For information on processor installation and configuration, see the Dell PowerEdge R420 Systems...
Technical Guide - Page 17

... with advanced ECC mode) Yes Address parity Yes Yes *Although the R420 supports DIMM speeds of applications. Table 7. The R420 supports up to 1600MT/s, providing high performance in Table 7. 5 Memory The large memory footprint of up to 384GB of memory (12 DIMM slots) and speeds of the Dell PowerEdge R420 offers greater capacities, higher frequencies, and more flexibility.
Technical Guide - Page 22

...model PERC H810 External Eight- The R420 also supports the new software RAID solution that your data remains safe. type Premium performance Premium performance Performance Value 22 PowerEdge R420...R420 supports the new PERC 8 family of PERC (PowerEdge RAID Controller) cards offer high I /O: This feature can save energy and operating expenses. For more information, see Dell...
Technical Guide - Page 24

... controller solution suitable for PERCs H310, H710, or H710P 24 PowerEdge R420 Technical Guide sideband interface (NC- chip memory buffer in order to the platform controller hub through a PCIe 2.0 x2 link. PCIe expansion The R420 provides expanded PCIe slot capability over the previous servers. Dell designed the R420 to 2 PCIe slots. height, 2.0 (from CPU2) PCIe slot 2 PCIe x16...
Technical Guide - Page 26

...efficient PSU for circuit- Dell Energy Smart Solution Advisor (ESSA) is a tool that monitors, reports, and controls power consumption at the processor, memory, and system level. ...8226; Dell's power monitoring accuracy is currently 1%, whereas the industry standard is a result of power and cooling, energy efficient technologies, and tools. The Dell PowerEdge R420 server maximizes performance...
Technical Guide - Page 31

...tooled mounting in 4- post (Telco) racks as well for the Dell PowerEdge R420 provide tool- The optional cable management arm (CMA) can be... have a new slim rail design that required the use of adapter brackets, the sliding rails for the R420 now offer support... for fast and easy deployment. The sliding rail system allows you to fully extend the server out the...
Technical Guide - Page 37

... replaces 10/100 on historical power usage by rack, row or room using Power Center Manager (new) 37 PowerEdge R420 Technical Guide iDRAC7 with iDRAC7 Enterprise Allows for servers and internal storage Manage servers independent of Dell PowerEdge server embedded management functionality. compatibility with setup for switches Email alerts Simplified, more informative, and expanded coverage...
Technical Guide - Page 48

..., v3.10 URL for Microsoft Windows Server IPMI Intelligent Platform Management Interface, v2.0 DDR3 Memory DDR3 SDRAM Specification, Rev. 3A LPC...servers/ipmi www.jedec.org/download/search/JESD79- 3C.pdf developer.intel.com/design/chipsets/industry/lpc.htm www.pcisig.com/specifications/pciexpress pmbus.info/specs.html www.t10.org www.sata- Appendix B. Standards compliance The Dell PowerEdge R420...

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