Dell 928 Support Question
Dell 928 Support Question
Find answers below for this question about Dell 928.Need a Dell 928 manual? We have 1 online manual for this item!
Question posted by annemarienewell73 on March 30th, 2015
Cannot Remove Ink Cartridges From Dell Aio 928 Printer, The Cartridges Do Not Mo
the cartridges do not glide over to the middle of the printer but remain at the right hand side
Current Answers
Answer #2: Posted by DellJesse1 on March 31st, 2015 11:38 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
annemarienewell73,
Switch on your printer. Lift the scanner unit and position the scanner support between the tabs to hold it open.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
Switch on your printer. Lift the scanner unit and position the scanner support between the tabs to hold it open.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
Thank You,
Dell-Jesse1
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Related Dell 928 Manual Pages
User Guide - Page 5
... unauthorised displacement of the printer to prevent it from being removed from a memory card or memory pen inserted in colour. About Your Printer
Your Dell™ Photo All-In-One Printer 928 printer provides high quality ink-jet printing and scanning capabilities, enabling you require an even higher print quality, replace the black ink cartridge with a photo cartridge (sold separately) that...
User Guide - Page 19
... tab, select Photo for best results.
7. Remove each photo immediately after it is recommended that the...Dell Premium photo paper for paper type, Photo quality and if you use a colour cartridge with or without borders. 6. To obtain the best results, load photo/glossy paper ensuring that you want printing with a photo cartridge. For more information, see "Replacing Ink Cartridges...
User Guide - Page 20
...to remove the blank paper.
3. In Paper/Quality, select the borderless paper format from the pull-down list and click OK. 8. Switch on the computer and the printer and ensure that you use both a colour cartridge and a photo cartridge. Printing..., click OK or Print. For more information, see "Replacing Ink Cartridges".
3. In the Paper/Quality tab, select Photo paper and Photo quality. 6.
User Guide - Page 23
... can now operate in the Application bar. Activating Bluetooth on the printer.
NOTE: If the Bluetooth icon is added to the computer. Select the Dell Photo AIO 928 printer and make a note of the COM port that Windows has assigned to the effect that the printer driver already exists, retain the existing driver by selecting the...
User Guide - Page 49
...you use forms and dialogue boxes that advises when the ink cartridges are running out.
Status Monitor: a program providing information on printer status and that help you want to print. ·...on new, and previously saved, documents and images. Understanding Your Software
The printer software includes: All-In-One (AIO) Center: a program for the printed copy. · Automatically adjust the...
User Guide - Page 50
... Ink Cartridges". · Purchasing new ink cartridges from Dell™. Help
Consult the online help is contextual and explains in detail how to complete the parameter settings that can be printed. · Enlarge or reduce the document or photo to copy, or automatically adjust its associated check box.
The AIO Center provides access to all the printer...
User Guide - Page 52
... and indicate if there should be a border around each image printed. Display the estimated amount of cancelling a print or copy operation. Purchase new ink cartridges from Dell. Printer Status Monitor
The printer Status Monitor is installed with the software and provides information on a single sheet, inserting 2, 3, 4, or 8 pages of the document or photo onto a single...
User Guide - Page 53
...printing button. Pop-up windows when:
The printer runs out of ink remaining in black and white until the colour cartridge is installed. When the level of paper.... on the corresponding button on cartridge replacement, see Replacing Ink Cartridges. The printer is not available, cancel printing. Ink Reserve Tank
During a printing operation, the Dell Status monitor displays a window ...
User Guide - Page 56
... and Software Updater
The Firmware and Software Updater can :
Launch basic printer maintenance routines for the versions of poor quality printouts. Run the AIO Center, and select Settings. Check that your screen to buy new ink cartridges. Click Startg Programs or All Programsg Dell Printersg All-In-One Centerg Uninstall All-In-One Center. Follow...
User Guide - Page 58
... for problems caused by Dell™. The ink cartridge carrier moves and stops at the loading position unless the printer is busy. 3. If you are not supplied by accessories, parts or components that you use only original ink cartridges on your printer. Printer Maintenance
Replacing Ink Cartridges
It is recommended that are installing a new ink cartridge, remove the nozzle protection tape...
User Guide - Page 59
... colour ink cartridge fixed securely in place by the printer every time a new cartridge is installed.
Raise the scanner unit and move the support arm forward. Lower the unit carefully until it is the same for black and photo cartridges.
6. However you may Insert the new ink cartridge. Press the new ink cartridge in until it locked in the right...
User Guide - Page 60
... or solid black areas. Activate Print the Alignment Page. The ink cartridge nozzles can be cleaned either from the operator panel or from the AIO Center.
Press the Select button.
3. From the AIO Center:
1. The message "The printer is aligning while printing" is displayed on the ink cartridges, you can print a test page either from the operator...
User Guide - Page 61
... as follows:
1. From the AIO Center:
1. Activate Clean the Nozzles. NOTE: When using the black cartridge, place the unused photo cartridge in use. Place the cartridge in the garage.
3. Insert the new cartridge into the ink cartridge carrier. Lower the unit carefully until it is printed. Select the Solutions and assistance facility. 2.
Remove the ink cartridge you want to highlight...
User Guide - Page 62
...installation, follow the instructions on Startg Programs or All Programsg Dell Printersg Dell Photo AIO 928.
If the Dell Photo AIO 928 printer is not
displayed in the Setting Up Your Printer diagram, then restart the
computer.
RESOLviNG cOMMUNicATiONS PROBLEMS BETWEEN PRiNTER ANd cOMPUTER. 1 Remove the USB cable plug from the printer and the computer, and reconnect both again. 2 Switch off...
User Guide - Page 63
... THE iNK cARTRidGES ARE iNSTALLEd cORREcTLY ANd THAT THE TAPE HAS BEEN REMOvEd fROM THE NOZZLES Of ALL cARTRidGES. On Windows 2000, click Startg Settingsg Printers. Printer-related errors
ENSURE THAT THE PRiNTER POWER SUPPLY cABLE iS cONNEcTEd cORREcTLY TO THE PRiNTER ANd TO THE ELEcTRicAL OUTLET. On Windows Vista, click Startg Control Panelg Printers. 2 Double click Dell Photo AIO 928, then...
User Guide - Page 64
... "Replacing Ink Cartridges". Remove the tape from the ink cartridge nozzles before they were installed in a way that the tape has been removed from the cartridges. USE LESS PAPER WHEN PRiNTiNG MANY PAGES. ENSURE THAT THE LOAdEd PAPER iS NOT fOLdEd, TORN OR dAMAGEd.
If you are displayed on the computer screen or on the printer and print...
User Guide - Page 65
... more serious error has occurred. The card inserted in the printer does not contain any images in the ink cartridge support.
Paper Jam
1 Remove paper jam. 2 Press Select to
continue. Load paper into the carrier on the memory card. Left: Black or Photo
Right: Colour
Remove the ink cartridges and reinstall them in Scan mode, but a computer was...
User Guide - Page 66
... level. Print the document again. Operator Display Error Code Message
302
Memory Error. Call Dell. Description
Solution
Error detected in print quality, try: Cleaning the ink cartridges.
The size of ink remaining in the printer,
or press the Select button printing. percent. Remove all the memory cards or devices. Depending on the program or operating system you...
User Guide - Page 68
...)
Automatic Alignment failed. Restart printer & resend print
job. Replace ink cartridge. Short test detected short-circuit in the ink Lift the scanner unit and replace the ink
message)
Insert the correct type of Paper. Swap cartridges. (windows pop-up error message)
Unable to the media card. Call Dell. (windows pop-up error message)
Ink cartridge order is operational.
4101...
User Guide - Page 69
... printer. (windows pop up error message)
AIO unable to locate cartridge home position.
Lift the scanner unit and replace the ink cartridge. Lift the scanner unit and replace the ink cartridge.
Clear carrier jam. (windows pop up error message)
Paper system control failure detected
Incorrect home position.
Clear carrier jam and press the Select button to program cartridge...
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