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Dell 1250c Color Support Question

Dell 1250c Color Support Question

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Question posted by abcsol on May 15th, 2013

How Can I Fix Or Replace The Ctd In A Dell 1250c Printer?

How can I fix or replace tghe CTD sensor? My 15 Mo. old Dell 1250c color laser printer came down with an error code yesterday.  I bought the printer 1/13/12 and the warranty ran out 1/13/13.  The error code is: 009-654-0x02440000  tech support informed error code 654 is a CTD code.  Or, Clean the Color Toner Density sensor.   Tech support also politely informed the printer is no longer under warranty and if the cleaning the CTD sensor did not work it may be a hardware issue and I would have to purchase a new printer. I cleaned the CTD sensor as well as the printer, per the user guide instructions.  But the printer still comes up with the same error. How can I fix or replace tghe CTD sensor?

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Related Dell 1250c Color Manual Pages

Quick Reference Guide - Page 1

... pages. www.dell.com | support.dell.com Dell1250c Color Printer Quick Reference Guide About Your Printer 1 2 3 4 12 1 Operator Panel...printer status, such as receiving and printing data. • Press this button to start duplex printing after loading paper. • Press and hold this button to cancel a job or clear an error. 7 (Manual Duplex) indicator Indicates that the printer...
Quick Reference Guide - Page 2

... jam clearance, and consumable replacement. The printer settings page is on the printer driver. Cleaning the Printer Vertical blanks in prints Æ See "Maintaining Your Printer" in the User's Guide An alert for the CTD sensor appears Æ See "Maintaining Your Printer" in the User's Guide Replacing Toners To replace toners Æ See "Maintaining Your Printer" in the User's Guide...
User's Guide - Page 3

Contents Before Beginning 11 A Notes, Notices, and Cautions 13 1 Dell1250c Color Printer User's Guide . 15 2 Finding Information 17 3 Product Features 21 4 About the Printer 23 Front View 23 Rear View 24 Space Requirements 25 Operator Panel 26 Securing the Printer 26 Ordering Supplies 27 Setting Up Printer (Printer Setup 29 Contents 1
User's Guide - Page 9

Cleaning Inside the Printer 122 Cleaning the Color Toner Density (CTD) Sensor . . . . 125 Adjusting Color Registration 126 Performing Auto Correct 127 Printing the Color Registration Chart 127 Determining Values 128 Entering Values 129 17 Clearing Jams 131 Avoiding Jams 131 Identifying the Location of Paper Jams 132 Clearing Paper Jams From the Front of the Printer . . . 133 Clearing...
User's Guide - Page 17

... your printer, see "Express Service Code and Service Tag" on page 19. d Choose Send To from Dell: 1 Double-click the icon on your Dell printer Service Tag ready. c Click File on the submenu that appears. 2 Visit the Dell Printer Supplies website at www.dell.com/supplies, or order Dell printer supplies by phone. Dell1250c Color Printer User's Guide 15 To order replacement toner...
User's Guide - Page 25

Front View 1 2 3 4 12 11 10 9 8 7 6 5 1 Operator Panel 3 Output Tray Extension 5 Toner Access Cover 7 Paper Width Guides 9 Front Cover 11 MPF Extension 2 Output Tray 4 Print Head Cleaning Rod 6 Power Switch 8 Multipurpose Feeder (MPF) 10 Length Guide 12 Paper Cover About the Printer 23 4 About the Printer This chapter provides an overview of your Dell1250c Color Printer.
User's Guide - Page 29

... Service Tag, and then click OK. Dell supplies web site appears. The Dell 1250c Color Printer - Dell Supplies Management System screen appears. Ordering Supplies You can also order toner cartridges by the following method: 1 Click Start  All Programs  Dell Printers  Additional Color Laser Software  Dell Supplies Management System. Enter the IP address...
User's Guide - Page 33

...Cable The following requirements: Connection type USB Connection specifications USB 2.0 compatible 1 1 USB Port Connecting Printer to Computer A local printer is a printer attached to your computer using the USB cable. 5 Connecting Your Printer Your Dell1250c Color Printer interconnection cable must meet the following operating systems support USB connection: • Microsoft®...
User's Guide - Page 47

... click Continue. 7 Click Install to complete installation. 8 Installing Printer Drivers on Computers Running Macintosh Download and install the printer drivers and software for Macintosh operating system at support.dell.com/support Installing the Drivers and Software 1 After downloading the drivers and software, double-click the Dell 1250c Installer icon, and then click Continue. 2 Click Continue...
User's Guide - Page 85

... Report tab. 3 Select Reports from the Tool Box. Printing 83 To select a new value as a setting: 1 Click Start All Programs Dell PrintersDell 1250c Color Printer Tool Box. NOTE: NOTE: Factory defaults may vary for over three seconds. These settings are active until new ones are selected or the factory ...
User's Guide - Page 89

... Box Menus 87 13 Understanding the Tool Box Menus The Tool Box allows you to start Tool Box, see "Understanding Your Printer Software" on page 103. NOTE: For how to view or specify the printer settings. Printer Settings Report The Printer Settings Report tab contains the Printer Information, Menu Settings, and Reports pages. Color Laser is displayed normally...
User's Guide - Page 102

... Mode Purpose: To use up a toner cartridge when you need to stir the toner. The Tool Box opens. 2 Click the Printer Maintenance tab. 3 Select Reset Defaults from the list at the left side of the page. Start Click to replace it before the end of Dell 1250c Color Printer listed in Printer Name, and then click OK.
User's Guide - Page 105

... menu or the desktop icon. You can launch the Dell Supplies Management System dialog box from the Select Printer Model list. Select a printer from the web. 1 Click Start All Programs Dell Printers Additional Color Laser Software Dell Supplies Management System. When an error occurs, the error message appears on your operating system. You can also...
User's Guide - Page 106

... All Programs Dell Printers Additional Color Laser Software Quick Launch Utility. Quick Launch Utility Using the Quick Launch Utility window, you can be downloaded from the Select Reorder URL list. To open Status Window, Tool Box, Updater and Troubleshooting. c Enter the Service Tag, and then click OK. Dell 1250c Color Printer - Status Window, Tool...
User's Guide - Page 127

Y Cleaning the Color Toner Density (CTD) Sensor CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Ensure that the printer is turned off. 2 Push the rear cover release handle and open the rear cover. Maintaining Your Printer 125 10 Replace the other three cartridges as...
User's Guide - Page 128

Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. 126 Maintaining Your Printer 3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover.
User's Guide - Page 131

Entering Values Using the Tool Box, enter the values that you found in the color registration chart to make adjustments. NOTE: 1 Click Start All Programs Dell PrintersDell 1250c Color Printer Tool Box. Maintaining Your Printer 129
User's Guide - Page 132

... on your computer. NOTE: The Select Printer window appears in this case, click the name of Dell 1250c Color Printer listed in Printer Name, and then click OK. NOTICE: After printing the color registration chart, do not turn off the printer until the printer motor has stopped running. 130 Maintaining Your Printer The Color Registration Adjustment page is printed with the...
User's Guide - Page 156

... the problem recovered? 2 Clean the CTD sensor. 1 Clean the CTD sensor. See "Cleaning the Color Toner Density (CTD) Sensor" on page 125. 2 Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. 2 Click the Start button next to Auto Correct. Color registration is out of alignment Action 1 Execute auto color registration adjustment. 1 Launch the Tool...
User's Guide - Page 169

... Carbonless copy paper, 51 CCP, 51 Chart Print, 98 Cleaning Inside the Printer, 122 Cleaning the Color Toner Density (CTD) Sensor, 125 Clearing jam, 131 Clearing Paper Jams From the Back of the Printer, 134 Clearing Paper Jams From the Front of the Printer, 133 Clearing Paper Jams From the Output Tray, 136 Coated, 93-94...

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