Canon iP100 Support Question
Canon iP100 Support Question
Find answers below for this question about Canon iP100 - PIXMA Color Inkjet Printer.Need a Canon iP100 manual? We have 2 online manuals for this item!
Question posted by glenysb on November 27th, 2014
Service Error 5700.
have turned off and on, disconnected power, checked for foreign objects. still won't clear. what to do next?
Current Answers
Answer #1: Posted by Odin on November 27th, 2014 11:07 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
Following are the explanation and resolution as provided by Canon:
A service error has occurred.
Resolution:
- Turn off the printer.
- Disconnect the power cable.
- Open the printer cover.
- Check for any orange protective tape or white polystyrene and remove if necessary.
- Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
- Close the cover.
- Reconnect and turn on.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....
You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by bengirlxD on November 27th, 2014 11:05 AM
bengirlxD
Member since:
November 5th, 2012 Points: 6,395,085
Member since:
November 5th, 2012 Points: 6,395,085
Here is the link to the instructions on how to fix the problem:
Feel free to resubmit the question if you didn't find it useful.
Related Canon iP100 Manual Pages
Quick Start Guide - Page 5
... Lamp Flashes Orange 67 Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately 69 Message Appears on the Computer Screen 70 Error Message Appears on a PictBridge Compliant Device 74 Cannot Print Properly through Infrared Communication 75 Cannot Print Properly via Bluetooth Communication 75
Appendix 76 Carrying the Printer 76 Traveling Abroad with...
Quick Start Guide - Page 9
... for service.
In case ink is printing. If irritation to eyes or skin persists, obtain medical advice immediately.
In case ink gets in the printer while it is accidentally licked or swallowed, rinse out mouth or give one or two glasses of children. Print Heads and ink tanks
Do not place any foreign object...
Quick Start Guide - Page 10
Before Using the Printer
Included Items
Check that all the following items are in the box. If anything is necessary to connect the printer with your Canon Service representative. z Printer z Setup CD-ROM z Easy Setup Instructions (Setup Sheet) z Quick Start Guide z Print Head z Ink tanks (PGI-35 Black, CLI-36 Color) z Universal AC Adapter z Power cord z Additional documents...
Quick Start Guide - Page 11
...Power Unit PU-200U
This accessory allows you to supply power from a Bluetooth device. To charge the battery, load the battery pack in the battery attachment, and attach it to the printer...print wireless from a cigarette lighter outlet of a car to your printer for this printer.
Before Using the Printer
7 Accessories
The following accessories are available for operation or battery charging...
Quick Start Guide - Page 12
... Cover. z If the Alarm lamp begins to flash orange, see "Alarm Lamp Flashes Orange" on page 67.
3 Turn on the Printer
Note
If preparatory operations below are set into place.
z The printer driver is charged. The Power lamp flashes green, and changes to the battery's instruction manual.
z The Print Head and ink tanks are...
Quick Start Guide - Page 13
... to the PC Printing Guide on the Print Head to turn off automatically.
Confirm that the Power lamp on a Macintosh®.
When the Power lamp stops flashing, the printer is turned off the printer, press the Power
button. If you stand the printer up or carry the printer before the Power lamp goes out, this may cause the ink to...
Quick Start Guide - Page 28
... becomes faint or colors are incorrect even if ink remains in the printer driver settings.
Note
Before performing maintenance z Open the Print Head Cover and make sure that the ink tank is not resolved after 24 hours.
Print the nozzle check pattern to Step 3 does not solve the problem, turn off the printer and perform...
Quick Start Guide - Page 47
... the ink tanks, there has been an error and the printer cannot print. mark on
The ink tank ...is disabled. Replacing an Ink Tank
This section explains the way to confirm the ink status and the procedure to resolve the error. z If printing becomes faint or white streaks appear despite sufficient ink levels, see "When Printing
Becomes Faint or Colors...
Quick Start Guide - Page 53
...check pattern to prevent the ink from the wall outlet. If you stand the printer up or carry the printer before the Power lamp goes out, this blockage. Printed area is not used the printer...When Printing Becomes Faint or Colors Are Incorrect" on page 24.
„ When You Turn Off the Printer
Follow the procedure below to turn off the printer, the printer automatically puts a protective cap...
Quick Start Guide - Page 63
...your setup sheet for proper installation. Note
If the installer was forced to be terminated due to an Windows error, the system may be able to install the drivers. Note
If the CD-ROM icon is still not ... manual.
If the drivers were not installed correctly, uninstall the printer driver, restart your computer. Cause
Action
Installation does not start installation.
Contact a Canon...
Quick Start Guide - Page 65
... z "Printed Surface Is Scratched/Paper Is Smudged" on page 62 z "Colors Are Uneven or Streaked" on page 20. z Check 2: Did you cannot obtain a proper print result.
Select a print quality option...z Check 3: If the problem is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first.
Confirm by using the printer driver...
Quick Start Guide - Page 66
...too thin. For details, see if the paper you are printing on the error condition. Inside of the printer from stains, set the paper size correctly. When performing duplex printing, if..."When Printing Becomes Faint or Colors Are Incorrect" on page 12 to correct paper curl. Refer to see "Getting the Ink Status Information" on page 50.
z Check to the instruction manual supplied ...
Quick Start Guide - Page 68
... monitor is not ready. Make sure to start printing. See "Automatic Print Head Alignment" on the error condition.
Action
Open the Print Head Cover of the User's Guide on the Printer menu. Check if the Power lamp is not installed securely. Note
When printing large data such as a photo or graphics, it .
You may...
Quick Start Guide - Page 69
...sheets
before printing.
Troubleshooting
65 Check to see "Paper is ...error condition.
See "When Printing Becomes Faint or Colors Are Incorrect" on inappropriate type of
the printing orientation.
Foreign object in the Rear Tray, regardless of paper. z When printing on envelopes, see "Loading Envelopes" on page 10 and make sure that there are using is curled."
Printer...
Quick Start Guide - Page 70
... of text.
Reprint if necessary. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative.
66
Troubleshooting Remove the paper following the procedure below .
(1)Turn the printer off.
(2)Open the Print Head Cover.
(3)Push out the jammed paper toward the Paper Output...
Quick Start Guide - Page 71
...Then printing can continue printing.
Contact your Canon service representative as early as shown below.
Troubleshooting
67 Reload paper in the printer, and then press the RESUME/CANCEL button. ...Paper Jams" on page 43. If the error is recommended. The printer may be installed properly. Alarm Lamp Flashes Orange
When a printer error occurs, the Alarm lamp flashes orange as ...
Quick Start Guide - Page 74
... Service representative.
„ Writing Error/Output Error/Communication Error
Cause
The printer is not connected properly. z There could also be a problem with the relay device. Caution
If you are using a relay device such as a USB hub, disconnect it forcibly. Wait until the Power lamp stops flashing and remains lit green. Message Appears on the Computer Screen
„ Service Error...
Quick Start Guide - Page 76
... connected.
Action
See "Nineteen Flashes: A USB hub is almost full." If you cannot add the printer, follow the procedure below to check that the
check box is selected. (3)If your setup sheet to reinstall the printer driver.
„ Error Number: 1700 Is Displayed
Cause
The ink absorber is almost full.
on page 69 in "Alarm...
Quick Start Guide - Page 79
... attached, remove it for five minutes or more, plug the power cord of the battery, refer to the printer. An error requiring servicing may have occurred. (Printer Power lamp flashes green and Alarm lamp flashes orange alternately.) Disconnect the USB cable between the printer and the PictBridge compliant device, turn on -screen manual. If the battery is low. Cannot...
Quick Start Guide - Page 80
... this printer.
We recommend using a Canon genuine power cord.
*1
*2
*1 Power Cord *2 Universal AC Adapter
(1) Power Cord The specification of the power cord differs for each country or region.
(2) Universal AC Adapter Universal AC Adapter is caused even if you use the optional portable kit.) For details on turning off the printer, see "Turning off . Note
z Pack the printer carefully...
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