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Canon iP100 Support Question

Canon iP100 Support Question

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Question posted by richardpiggin on November 2nd, 2014

Ip100 Printer Alternating Green/amber Flashes 10 Times

apparently this means paper or other blockage, but check reveals no problem. replacing printhead & cartridges also has no effect. what else can I do ?

Current Answers

Answer #1: Posted by Odin on November 2nd, 2014 7:34 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Following are the explanation and resolution as provided by Canon:

A service error has occurred.

Resolution:

  1. Turn off the printer.
  2. Disconnect the power cable.
  3. Open the printer cover.
  4. Check for any orange protective tape or white polystyrene and remove if necessary.
  5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
  6. Close the cover.
  7. Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon iP100 Manual Pages

Quick Start Guide - Page 4

...of your Canon PIXMA iP100 series Photo Printer. z "IrDA Feature Trademark" is a trademark of Microsoft Corporation. has reviewed this publication may differ. About Consumables Consumables (ink tanks / FINE Cartridges) are in the...should they be understood to as "Windows Vista") and Mac® OS X v.10.4.x. has determined that it will be transmitted or copied in any guides or related ...
Quick Start Guide - Page 5

... Cannot Connect to Computer Properly.........60 Print Results Not Satisfactory 61 Printer Does Not Start 64 Printer Moves But Ink Is Not Ejected 65 Paper Does Not Feed Properly 65 Paper Jams 66 Alarm Lamp Flashes Orange 67 Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately 69 Message Appears on the Computer Screen 70 Error Message Appears...
Quick Start Guide - Page 26

.../ 10.1 x 18 cm*2 z Paper type Paper Type Setting Plain*3 Loadable Paper*4 Super White Paper or other plain paper Photo Photo Paper Plus Glossy Photo Paper Plus Glossy II*5 Glossy Photo Paper Glossy Photo Paper "Everyday Use" Photo Paper Glossy Photo Paper Plus Semi-gloss*5 Photo Stickers*6 Fast Photo Photo Paper Pro The available page sizes vary depending on a device, the printer prints...
Quick Start Guide - Page 37

...alignment pattern is printed in this way. 1. Set the Paper Thickness Lever to the right. For details on -screen manual. 2 Open the printer properties dialog box. 3 Adjust the print head pattern.... the procedure below. Hold down the RESUME/CANCEL button until the Power lamp flashes green four times, and then release it immediately. The print head position is adjusted automatically when...
Quick Start Guide - Page 49

... when replacing both ink tanks at a time. remove only the ink tank. To confirm the ink tank information, click Ink Details. „ Replacing Ink... not leave the printer with new ones. z Color ink may be able to inform you when to replace the tanks properly....details on ink tank flashing speed, see "Getting the Ink Status Information" on , and then open for more than 10 minutes, the Print ...
Quick Start Guide - Page 54

... to "Front View" in the Rear Tray. Cleaning the Paper Feed Roller will rotate as Print Head blockage and poor printing results. The Power lamp is flashing green while the Paper Feed Roller is not resolved, turn off dirt on the right side inside the printer and cause problems such as they clean. Repeat step 2 twice. 4. Set...
Quick Start Guide - Page 57

... down the RESUME/CANCEL button until the Power lamp flashes green five times, and then release it . 4. Note Cleaning the Inside of the printer. Check the folded part of A4 or Letter-sized plain paper. 2. See "Cleaning the Protrusions Inside the Printer" on page 56. Fold the other paper in two ways: z See "Cleaning with the open side...
Quick Start Guide - Page 61

... Results Not Satisfactory" on page 61 z "Printer Does Not Start" on page 64 z "Printer Moves But Ink Is Not Ejected" on page 65 z "Paper Does Not Feed Properly" on page 65 z "Paper Jams" on page 66 z "Alarm Lamp Flashes Orange" on page 67 z "Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately" on page 69 z "Message Appears on...
Quick Start Guide - Page 65

... the PC Printing Guide on page 20. Refer to the paper and image for printing. If you are incorrect, you set the print quality setting appropriately? z Check 3: If the problem is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. When these settings are printing...
Quick Start Guide - Page 66

... printer is not too thick or curled. z When performing Borderless Printing, print quality may cause unclear prints or prints with the wrong side facing upwards. z Check to confirm how the ink lamps light or flash, and then take the appropriate action depending on page 24 and perform any necessary maintenance operation. „ Printed Paper...
Quick Start Guide - Page 67

... height. (A) (B) We recommend printing curl-corrected paper one sheet at a time. Use such paper after correcting paper curl as follows. (1)With the printing side (A) facing up, cover the paper with a fresh sheet of plain paper to avoid staining or scratching the surface. (2)Roll up . Adjust the position of the printer is within approximately 0.08 to 0.2 inches / 2 to...
Quick Start Guide - Page 69

... edge of the printing orientation. on page 10 and make sure that there are printing on page 50. Cleaning the Paper Feed Roller will not feed properly. However, proper feeding of paper may not be possible at a time to around half of the printer to see if the paper you have prepared the envelopes, load them...
Quick Start Guide - Page 70

... manual to cancel print jobs before turning off the printer. Paper Jams Important If you need to turn off the printer to remove jammed paper during printing, refer to "Printing from Your Computer" in the printer, see "Loading Printing Paper" on page 10. z If you cannot pull the paper out, turn the printer off and turn it into the...
Quick Start Guide - Page 72

... Alignment. Twelve Flashes: Low battery level. z When PictBridge compliant devices are as follows: z Paper of size other than A4 or Letter is off the printer, and then remove either of the supplied paper (Paper For Print Head Alignment) or A4/ Letter-sized Canon Matte Photo Paper MP-101 with this does not solve the problem, replace the ink...
Quick Start Guide - Page 73

.... (The lamp on the ink tank flashes.) Replace the ink tank and close the Print Head Cover. Note If the function for five minutes or more. Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately Follow the procedure below to the printer. If the battery is connected. Troubleshooting 69 Nineteen Flashes: A USB hub is attached, remove it...
Quick Start Guide - Page 78

... Stop in "Alarm Lamp Flashes Orange" on page 11. Check the number of paper to set back to the right, the inside of the Alarm lamp and take the appropriate action to the instruction manual of selecting Continue. Error Message On PictBridge Compliant Device "Printer in "Alarm Lamp Flashes Orange" on the printer, and try printing...
Quick Start Guide - Page 79

... error occurs, contact your Canon Service representative. If this does not solve the problem, replace the ink tank. Troubleshooting 75 An error requiring servicing may have occurred. (Printer Power lamp flashes green and Alarm lamp flashes orange alternately.) Disconnect the USB cable between the printer and the PictBridge compliant device, turn on -screen manual. If the error cannot...
Quick Start Guide - Page 90

... I Ink Lamp ink level indication on the computer 44 ink level indication on the printer 43 L Loading Printing Paper envelopes 15 paper 13 recommended paper and requirements 11 small-sized paper 17 M Media cannot use 12 specialty 10 Media Type 11 N Nozzle Check Pattern examining 27 printing 25 P Print Head aligning 33 cleaning 28 deep cleaning 31...
Easy Setup Instructions - Page 1

... the ink tank mark on the printer flashes orange after it . c Press the mark on the ink tank as illustrated below. d Similarly, insert the Color ink tank into the right slot. Align the with your computer. Paper Output Slot Cover Note The Paper Output Slot Cover will flash green. QT5-1436-V02 XXXXXXXX © 2008...
Easy Setup Instructions - Page 2

...the system now (recommended) check box is printed in ... The printer driver will flash orange eleven times. Use Mac OS X v.10.3.9 or ...paper (Paper For Print Head Alignment MP-101) is displayed, follow the instruction on -screen instructions to register your Mac and insert the Setup CD-ROM. If this program regarding the use the printer normally. Serial Number n When the PIXMA...

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