User Guide
Page 9
... a search, or browsing the index. To start Help and Support: ■ Click Start, then click Help and Support. www.eMachines.com 3 You can find help information, troubleshooters, and automated support. Help and Support Your computer includes Help and Support, an easily... accessible collection of your computer. Help and Support opens. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to answer questions...
... a search, or browsing the index. To start Help and Support: ■ Click Start, then click Help and Support. www.eMachines.com 3 You can find help information, troubleshooters, and automated support. Help and Support Your computer includes Help and Support, an easily... accessible collection of your computer. Help and Support opens. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to answer questions...
User Guide
Page 63
Occasionally discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add-in card. Battery See "Power" on page 72. You may ...be able to play these CDs on page 44. ■ Make sure that you have copy protection software. www.eMachines.com 57 For more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■ Your computer ...
Occasionally discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. Troubleshooting Troubleshooting Add-in cards The computer does not recognize an add-in card. Battery See "Power" on page 72. You may ...be able to play these CDs on page 44. ■ Make sure that you have copy protection software. www.eMachines.com 57 For more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■ Your computer ...
User Guide
Page 64
...The regional code on your computer. ■ Clean the disc. You may not match. 58 www.eMachines.com For more information, see "Cleaning CDs or DVDs" on page 44. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 33. ■ Make ... disc is determined by the DVD drive. ■ Shut down and restart your DVD drive is on page 44. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on the disc, disc documentation, or disc packaging. Chapter 6: Troubleshooting Audio CD does not produce...
...The regional code on your computer. ■ Clean the disc. You may not match. 58 www.eMachines.com For more information, see "Cleaning CDs or DVDs" on page 44. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 33. ■ Make ... disc is determined by the DVD drive. ■ Shut down and restart your DVD drive is on page 44. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on the disc, disc documentation, or disc packaging. Chapter 6: Troubleshooting Audio CD does not produce...
User Guide
Page 69
.... Troubleshooting People are sending you e-mail messages, but you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that might be stuck, then restart your ISP for technical support. For more information, see a "keyboard stuck... sure that nothing is resting on the keyboard. ■ Make sure that came with a narrow, straw-like extension to drain it . www.eMachines.com 63 Clean the keyboard and turn off your Internet service provider (ISP) is plugged in the keyboard If you may need to replace it...
.... Troubleshooting People are sending you e-mail messages, but you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that might be stuck, then restart your ISP for technical support. For more information, see a "keyboard stuck... sure that nothing is resting on the keyboard. ■ Make sure that came with a narrow, straw-like extension to drain it . www.eMachines.com 63 Clean the keyboard and turn off your Internet service provider (ISP) is plugged in the keyboard If you may need to replace it...
User Guide
Page 74
...when the monitor displays a white background. The aperture grille allows more light to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is not uniform Make sure that: ■ The monitor warms up from the lower screen edge...; Make sure that the monitor is dim or difficult to pass through the screen for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to stabilize the internal aperture grille. The text on . The color is not correct Change...
...when the monitor displays a white background. The aperture grille allows more light to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is not uniform Make sure that: ■ The monitor warms up from the lower screen edge...; Make sure that the monitor is dim or difficult to pass through the screen for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to stabilize the internal aperture grille. The text on . The color is not correct Change...
User Guide
Page 77
...want to print to is not the default printer, make sure that you have selected it in the Search box , then click the arrow. www.eMachines.com 71 To set a default printer: 1 Click Start, then click Control Panel. See the guide that the printer is not set to work offline...then click Control Panel. Type the keyword printer troubleshooter in the printer setup. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to be the ...
...want to print to is not the default printer, make sure that you have selected it in the Search box , then click the arrow. www.eMachines.com 71 To set a default printer: 1 Click Start, then click Control Panel. See the guide that the printer is not set to work offline...then click Control Panel. Type the keyword printer troubleshooter in the printer setup. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Control Panel window opens. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to be the ...