User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the optional diskette drive. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this port. For more information, see "Installing a printer, scanner, or other peripheral device" on page 31. You can also configure the power button to access eMachines' Web site and eMachines Customer Care. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader...
... model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the optional diskette drive. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this port. For more information, see "Installing a printer, scanner, or other peripheral device" on page 31. You can also configure the power button to access eMachines' Web site and eMachines Customer Care. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader...
User Guide
Page 17
... set to 230. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this when your computer is supplied at a nominal 115 volts at the factory with the correct voltage for the correct power available. Plug powered, analog front speakers, an external amplifier, or headphones into these screws before opening the case. www.eMachines...
... set to 230. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this when your computer is supplied at a nominal 115 volts at the factory with the correct voltage for the correct power available. Plug powered, analog front speakers, an external amplifier, or headphones into these screws before opening the case. www.eMachines...
User Guide
Page 58
...-abrasive surface. 7 Locate the old battery on its orientation. You will need to install the new battery the same way. Use a battery of the BIOS Setup utility opens. 3 Write down all the values in "Removing the side panel" on page 46. 6 For more stability, place your computer. 2 During the restart, press and hold the F1 key. Replace only with the same or equivalent type recommended by following...
...-abrasive surface. 7 Locate the old battery on its orientation. You will need to install the new battery the same way. Use a battery of the BIOS Setup utility opens. 3 Write down all the values in "Removing the side panel" on page 46. 6 For more stability, place your computer. 2 During the restart, press and hold the F1 key. Replace only with the same or equivalent type recommended by following...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that your computer and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on and while the modem cable and the power cord are correctly grounded before accessing internal components...
... fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that your computer and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on and while the modem cable and the power cord are correctly grounded before accessing internal components...
User Guide
Page 68
... to make sure that the connections have a problem with your modem. Contact your ISP technical support for help. ■ Make sure that you have been made correctly. ■ Make sure that your account with your Internet service provider (ISP) is set up )" on page 64. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack...
... to make sure that the connections have a problem with your modem. Contact your ISP technical support for help. ■ Make sure that you have been made correctly. ■ Make sure that your account with your Internet service provider (ISP) is set up )" on page 64. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack...
User Guide
Page 70
Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Your modem does not dial or does not connect ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long. ■ Remove any...
Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Your modem does not dial or does not connect ■ Make sure that the modem cable is less than 6 feet (1.8 meters) long. ■ Remove any...
User Guide
Page 73
... volume. The Control Panel window opens. Help and Support For more information about the modem appears, the modem passed diagnostics. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another modem, it dials and connects When your modem, then click Properties. If your Control Panel is available, a white screen appears with...
... volume. The Control Panel window opens. Help and Support For more information about the modem appears, the modem passed diagnostics. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another modem, it dials and connects When your modem, then click Properties. If your Control Panel is available, a white screen appears with...
User Guide
Page 74
...; Non-shielded speakers are most obvious when the monitor displays a white background. The damper wire is a critical part of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is connected to the video port on degauss, see your computer. Why is there a horizontal line or wire visible across the monitor screen? Help and Support For more...
...; Non-shielded speakers are most obvious when the monitor displays a white background. The damper wire is a critical part of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is connected to the video port on degauss, see your computer. Why is there a horizontal line or wire visible across the monitor screen? Help and Support For more...
User Guide
Page 76
... help. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Many printers have an online/offline button that the printer is turned off, then retype the password. Press the button to your company network Every network is connected securely to press so the printer can start printing. Type the keyword network troubleshooting in the Search...
... help. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Many printers have an online/offline button that the printer is turned off, then retype the password. Press the button to your company network Every network is connected securely to press so the printer can start printing. Type the keyword network troubleshooting in the Search...
User Guide
Page 77
... Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 The Control Panel window opens. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the guide that you want to work offline. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Troubleshooting ■ Check the cable...
... Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 The Control Panel window opens. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the guide that you want to work offline. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Troubleshooting ■ Check the cable...
User Guide
Page 78
... time, you may want to add additional memory to check your speaker connections. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on. ■ Make sure that you are using external speakers, see a "Printer is online. Help and Support For more information, see "Adjusting...
... time, you may want to add additional memory to check your speaker connections. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on. ■ Make sure that you are using external speakers, see a "Printer is online. Help and Support For more information, see "Adjusting...
User Guide
Page 86
... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...