User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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..., DVD, or recordable DVD drive. This jack is color-coded red or pink. Contains information about your model and serial number. This jack is color-coded orange. www.eMachines.com 9 You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games...
..., DVD, or recordable DVD drive. This jack is color-coded red or pink. Contains information about your model and serial number. This jack is color-coded orange. www.eMachines.com 9 You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games...
User Guide
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...-coded red or pink. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in the correct position for your area. www.eMachines.com 11 Plug the power cord into this jack so you can record sound on your computer. If your computer is operating in an environment such as a stereo) into this connector. Plug powered, analog front speakers, an external...
...-coded red or pink. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in the correct position for your area. www.eMachines.com 11 Plug the power cord into this jack so you can record sound on your computer. If your computer is operating in an environment such as a stereo) into this connector. Plug powered, analog front speakers, an external...
User Guide
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... main menu of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the same way. Use a battery of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer, replace the system battery. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. Important Your computer's battery location...
... main menu of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the same way. Use a battery of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer, replace the system battery. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. Important Your computer's battery location...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on page 56. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Warning To avoid bodily injury, do not attempt to your hard drive is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make...
... have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on page 56. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Warning To avoid bodily injury, do not attempt to your hard drive is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make...
User Guide
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... to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you are using a dial-up modem, make sure that the modem cable is set up )" on your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support.
... to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you are using a dial-up modem, make sure that the modem cable is set up )" on your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support.
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... the memory card slots do not appear in the Search box , then click the arrow. Also make sure that the modem cable is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC...
... the memory card slots do not appear in the Search box , then click the arrow. Also make sure that the modem cable is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC...
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... passed diagnostics. The Control Panel window opens. www.eMachines.com 67 If information about modem troubleshooting, click Start, then click Help and Support. The modem is available, a white screen appears with no data, or if you can turn down the modem volume. If no modem information is noisy when it begins handshaking. You may hear unusual handshaking sounds when the modems first connect. Type...
... passed diagnostics. The Control Panel window opens. www.eMachines.com 67 If information about modem troubleshooting, click Start, then click Help and Support. The modem is available, a white screen appears with no data, or if you can turn down the modem volume. If no modem information is noisy when it begins handshaking. You may hear unusual handshaking sounds when the modems first connect. Type...
User Guide
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... more information on , the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is not uniform Make sure that you know works to your monitor's documentation. Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the lower screen edge, to another monitor, electric fan, fluorescent light, metal shelf, or...
... more information on , the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is not uniform Make sure that you know works to your monitor's documentation. Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the lower screen edge, to another monitor, electric fan, fluorescent light, metal shelf, or...
User Guide
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... www.eMachines.com Passwords Your computer does not accept your password Make sure that the printer is plugged into an AC power source. Press the button to press so the printer can start printing. Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is turned off, then retype the password. Type the keyword network troubleshooting in the Search box , then click the arrow. Replace any damaged cables...
... www.eMachines.com Passwords Your computer does not accept your password Make sure that the printer is plugged into an AC power source. Press the button to press so the printer can start printing. Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is turned off, then retype the password. Type the keyword network troubleshooting in the Search box , then click the arrow. Replace any damaged cables...
User Guide
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..., click Use Printer Offline to work offline. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to work offline: 1 Click Start, then click Control Panel. If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. To set to be the default printer, then click Set as Default Printer...
..., click Use Printer Offline to work offline. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to work offline: 1 Click Start, then click Control Panel. If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. To set to be the default printer, then click Set as Default Printer...
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....eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for adding additional memory. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the printer is out of paper" error message After adding paper, make sure that you are using external speakers, see "Adjusting the volume" on . ■ Make sure that mute controls are turned...
....eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for adding additional memory. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the printer is out of paper" error message After adding paper, make sure that you are using external speakers, see "Adjusting the volume" on . ■ Make sure that mute controls are turned...
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...