User Guide
Page 3
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
User Guide
Page 5
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
User Guide
Page 7
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
User Guide
Page 8
... for purchasing our computer! We have made an excellent decision choosing eMachines. If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. Chapter 1: Getting Help Thank you for years to come. to provide...
... for purchasing our computer! We have made an excellent decision choosing eMachines. If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. Chapter 1: Getting Help Thank you for years to come. to provide...
User Guide
Page 9
... accessible collection of help you quickly discover and use the many features of your computer. Help and Support opens. Visit the eMachines Customer Care Web site at emachines.com/support/. Use Help and Support to answer questions about your eMachines computer. You can find help information by clicking a link, performing a search, or browsing the index. www...
... accessible collection of help you quickly discover and use the many features of your computer. Help and Support opens. Visit the eMachines Customer Care Web site at emachines.com/support/. Use Help and Support to answer questions about your eMachines computer. You can find help information by clicking a link, performing a search, or browsing the index. www...
User Guide
Page 10
...flashing the blue taskbar icon. To view a list of your search results, click the results header for the type of any Help and Support screen, then click the arrow button. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial.... 4 www.eMachines.com These topics are located in Help and Support and contain the words you entered in Help and Support and are located on the Internet. BigFix BigFix monitors your search topic. ■ Full-text...
...flashing the blue taskbar icon. To view a list of your search results, click the results header for the type of any Help and Support screen, then click the arrow button. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial.... 4 www.eMachines.com These topics are located in Help and Support and contain the words you entered in Help and Support and are located on the Internet. BigFix BigFix monitors your search topic. ■ Full-text...
User Guide
Page 12
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
User Guide
Page 23
... chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your keyboard and mouse at the same height and distance as the monitor. Make sure that ... ■ Use an adjustable chair that they are within reach, and the screen is tilted to be able to provide extra back support. Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to the floor when you ... ■ Set paper holders at a comfortable distance. Sit with your back straight so your spine. www.eMachines.com 17
... chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your keyboard and mouse at the same height and distance as the monitor. Make sure that ... ■ Use an adjustable chair that they are within reach, and the screen is tilted to be able to provide extra back support. Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to the floor when you ... ■ Set paper holders at a comfortable distance. Sit with your back straight so your spine. www.eMachines.com 17
User Guide
Page 27
... runs automatically. Type the keyword adjusting volume in the Search box , then click the arrow. www.eMachines.com 21 For more information, for about installing peripheral devices, click Start, then click Help and Support. Help and Support For more information see "Enhanced keyboard" on the keyboard. If you have to restart (reboot) your...
... runs automatically. Type the keyword adjusting volume in the Search box , then click the arrow. www.eMachines.com 21 For more information, for about installing peripheral devices, click Start, then click Help and Support. Help and Support For more information see "Enhanced keyboard" on the keyboard. If you have to restart (reboot) your...
User Guide
Page 34
IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com For more information about port locations, "Checking Out Your eMachines Computer" on page 7. Parallel and serial port devices are ...Before you can disconnect and reconnect the device at any software the device needs. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device, see the device...
IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com For more information about port locations, "Checking Out Your eMachines Computer" on page 7. Parallel and serial port devices are ...Before you can disconnect and reconnect the device at any software the device needs. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device, see the device...
User Guide
Page 37
... You can use the memory card reader to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. You can be transferred from a digital camera to another. www.eMachines.com 31
... You can use the memory card reader to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. You can be transferred from a digital camera to another. www.eMachines.com 31
User Guide
Page 44
...■ Keep diskettes and your warranty. ■ Avoid dusty or dirty work environments. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in extremely expensive repairs that helps you can clog the internal mechanisms. ..., almost any liquid can erase data on your computer. Use Windows Update to the site regularly, so you to -date. www.eMachines.com Updating Windows Windows Update is added to choose updates for Available Updates. New content is the online extension of time, unplug AC...
...■ Keep diskettes and your warranty. ■ Avoid dusty or dirty work environments. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in extremely expensive repairs that helps you can clog the internal mechanisms. ..., almost any liquid can erase data on your computer. Use Windows Update to the site regularly, so you to -date. www.eMachines.com Updating Windows Windows Update is added to choose updates for Available Updates. New content is the online extension of time, unplug AC...
User Guide
Page 45
... the keyword viruses in the Search box , then click the arrow. Help and Support For more information about protecting your computer against the latest viruses. Some viruses go undetected for viruses www.eMachines.com 39 To scan for viruses before installing them. ■ Disabling macros on a certain date. Protect your computer from...
... the keyword viruses in the Search box , then click the arrow. Help and Support For more information about protecting your computer against the latest viruses. Some viruses go undetected for viruses www.eMachines.com 39 To scan for viruses before installing them. ■ Disabling macros on a certain date. Protect your computer from...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you are connected. ■ Make sure that you have problems with your computer, try these...
... followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you are connected. ■ Make sure that you have problems with your computer, try these...
User Guide
Page 66
... that the diskette you are using is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you try restarting your computer. Chapter 6: Troubleshooting... from . The file is lit continuously ■ Remove the diskette from the drive. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. The diskette drive LED is restored to the place where it was emptied before you want to restore...
... that the diskette you are using is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you try restarting your computer. Chapter 6: Troubleshooting... from . The file is lit continuously ■ Remove the diskette from the drive. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. The diskette drive LED is restored to the place where it was emptied before you want to restore...
User Guide
Page 67
... ■ Delete unnecessary files from the diskette drive, then press ENTER. If the hard drive is in the Search box , then click the arrow. www.eMachines.com 61 You see a "Data error" message This may be lost when you empty the Recycle Bin. ■ Save your computer has been subjected to... shock, you see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to another drive. Help and Support For more information about file management, click Start, then click Help and...
... ■ Delete unnecessary files from the diskette drive, then press ENTER. If the hard drive is in the Search box , then click the arrow. www.eMachines.com 61 You see a "Data error" message This may be lost when you empty the Recycle Bin. ■ Save your computer has been subjected to... shock, you see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to another drive. Help and Support For more information about file management, click Start, then click Help and...
User Guide
Page 68
...in the Search box , then click the arrow. OR - Type the keyword troubleshooting connections in your residence or at your computer 62 www.eMachines.com Connecting to which you are using a cable or DSL modem, make sure that the connections have lost your Internet connection, or your ...ISP may be having technical difficulties. Help and Support For more information, "Modem (dial-up)" on page 64. If the error message still appears, disconnect from the ISP connection and close your...
...in the Search box , then click the arrow. OR - Type the keyword troubleshooting connections in your residence or at your computer 62 www.eMachines.com Connecting to which you are using a cable or DSL modem, make sure that the connections have lost your Internet connection, or your ...ISP may be having technical difficulties. Help and Support For more information, "Modem (dial-up)" on page 64. If the error message still appears, disconnect from the ISP connection and close your...
User Guide
Page 69
www.eMachines.com 63 Contact your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . For more information, see a "keyboard ... sure that might be stuck, then restart your computer. A keyboard character keeps repeating or you see the poster that came with your ISP for technical support. Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program. ■ Make...
www.eMachines.com 63 Contact your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . For more information, see a "keyboard ... sure that might be stuck, then restart your computer. A keyboard character keeps repeating or you see the poster that came with your ISP for technical support. Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program. ■ Make...
User Guide
Page 70
... a third-party diagnostic program to temporarily disable the service. See "Desktop PC Back" on page 62. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Contact your computer. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to... Search box , then click the arrow. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com
... a third-party diagnostic program to temporarily disable the service. See "Desktop PC Back" on page 62. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Contact your computer. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to... Search box , then click the arrow. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com