User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into one of these 6-pin IEEE 1394 ports. Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this jack. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use...
... eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into one of these 6-pin IEEE 1394 ports. Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this jack. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use...
User Guide
Page 17
..., plug the cable for your computer is supplied at 230 volts at 60 Hz. If your area. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in an environment such as Europe, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug a monitor into this jack. This jack is color-coded blue. www.eMachines.com...
..., plug the cable for your computer is supplied at 230 volts at 60 Hz. If your area. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in an environment such as Europe, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug a monitor into this jack. This jack is color-coded blue. www.eMachines.com...
User Guide
Page 58
... settings in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. Dispose of the same size and voltage as the original battery that was in "Removing the side panel" on the system board and note its side. You will need to install the new battery the same way. Important Your computer's battery location...
... settings in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. Dispose of the same size and voltage as the original battery that was in "Removing the side panel" on the system board and note its side. You will need to install the new battery the same way. Important Your computer's battery location...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help . Chapter 6: Troubleshooting Safety guidelines...
Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help . Chapter 6: Troubleshooting Safety guidelines...
User Guide
Page 68
... information about troubleshooting Internet connections, click Start, then click Help and Support. If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 10 to make sure that the connections have typed a URL (Web address) incorrectly, you are using a cable or DSL modem, make sure that the modem cable is having technical difficulties. You see an "Unable to locate host...
... information about troubleshooting Internet connections, click Start, then click Help and Support. If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 10 to make sure that the connections have typed a URL (Web address) incorrectly, you are using a cable or DSL modem, make sure that the modem cable is having technical difficulties. You see an "Unable to locate host...
User Guide
Page 70
... troubleshooting memory errors, click Start, then click Help and Support. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Your modem does not dial or does not connect ■ Make sure that all programs, then restart your computer. Also make sure that the modem cable is disabled before using the modem. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error...
... troubleshooting memory errors, click Start, then click Help and Support. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Your modem does not dial or does not connect ■ Make sure that all programs, then restart your computer. Also make sure that the modem cable is disabled before using the modem. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error...
User Guide
Page 73
... and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 Click the modem you can turn down the modem volume. www.eMachines.com 67 If information about modem troubleshooting, click Start, then click Help and Support. Help and Support For more information about the modem appears, the modem passed diagnostics. The Control Panel window opens. Handshaking...
... and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 3 Click the modem you can turn down the modem volume. www.eMachines.com 67 If information about modem troubleshooting, click Start, then click Help and Support. Help and Support For more information about the modem appears, the modem passed diagnostics. The Control Panel window opens. Handshaking...
User Guide
Page 74
... brightness and contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on degauss, see your computer. For more information on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. Your monitor may use a thin damper wire, located approximately 1/3 of...
... brightness and contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on degauss, see your computer. For more information on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. Your monitor may use a thin damper wire, located approximately 1/3 of...
User Guide
Page 76
... is free from cuts or damage. To test the outlet, plug a working correctly. Press the button to press. ■ Make sure that the surge protector is on , and working device, such as a lamp, into a surge protector, make sure that the power cable is turned off, then retype the password. Type the keyword network troubleshooting in the Search box , then click the arrow. Chapter 6: Troubleshooting Networks You cannot connect to...
... is free from cuts or damage. To test the outlet, plug a working correctly. Press the button to press. ■ Make sure that the surge protector is on , and working device, such as a lamp, into a surge protector, make sure that the power cable is turned off, then retype the password. Type the keyword network troubleshooting in the Search box , then click the arrow. Chapter 6: Troubleshooting Networks You cannot connect to...
User Guide
Page 77
.... If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use. Type the keyword printer troubleshooter in the printer setup. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. www.eMachines.com 71 See the guide that came...
.... If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use. Type the keyword printer troubleshooter in the printer setup. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. www.eMachines.com 71 See the guide that came...
User Guide
Page 78
... is online. See the printer documentation for instructions for adding additional memory. You see a "Printer is out of paper" error message After adding paper, make sure that the volume controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you may want to add additional memory to check your speaker connections. For more information about sound troubleshooting, click Start, then click Help and Support.
... is online. See the printer documentation for instructions for adding additional memory. You see a "Printer is out of paper" error message After adding paper, make sure that the volume controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you may want to add additional memory to check your speaker connections. For more information about sound troubleshooting, click Start, then click Help and Support.
User Guide
Page 86
... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...