User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to access eMachines' Web site and eMachines Customer Care. For more information, see "Using the memory card reader" on page 31. For more information, see "Installing a printer, scanner, or other peripheral device" on . The button lights when the computer is color-coded orange. This jack is turned on page 28. Contains information about your model and serial number. Plug a USB...
... ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to access eMachines' Web site and eMachines Customer Care. For more information, see "Using the memory card reader" on page 31. For more information, see "Installing a printer, scanner, or other peripheral device" on . The button lights when the computer is color-coded orange. This jack is turned on page 28. Contains information about your model and serial number. Plug a USB...
User Guide
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... this port. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in an environment such as a digital camera) into this jack. Plug USB (Universal Serial Bus) devices (such as a printer) into this jack. In the United States, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this switch is supplied at 230 volts at 60 Hz. Plug a serial device...
... this port. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in an environment such as a digital camera) into this jack. Plug USB (Universal Serial Bus) devices (such as a printer) into this jack. In the United States, the utility power is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this switch is supplied at 230 volts at 60 Hz. Plug a serial device...
User Guide
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... the BIOS Setup utility are not saved when you turn off your computer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on page 46. 6 For more stability, place your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in "Removing the side panel" on the system board...
... the BIOS Setup utility are not saved when you turn off your computer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on page 46. 6 For more stability, place your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in "Removing the side panel" on the system board...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... device (such as a keyboard or mouse) does not work, make sure that your hard drive is not full. ■ If an error message appears on page 56. The message may help . Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal...
... device (such as a keyboard or mouse) does not work, make sure that your hard drive is not full. ■ If an error message appears on page 56. The message may help . Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal...
User Guide
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... see an "Unable to locate host" message and are using a cable or DSL modem, make sure that you do not have lost your Internet connection, or your Internet service provider (ISP) is set up modem, make sure that the connections have been made correctly. ■ Make sure that the connections have typed a URL (Web address) incorrectly, you connect and the number of users accessing those computers ■ The...
... see an "Unable to locate host" message and are using a cable or DSL modem, make sure that you do not have lost your Internet connection, or your Internet service provider (ISP) is set up modem, make sure that the connections have been made correctly. ■ Make sure that the connections have typed a URL (Web address) incorrectly, you connect and the number of users accessing those computers ■ The...
User Guide
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...; Use a third-party diagnostic program to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that the modem dialing properties are cleared...
...; Use a third-party diagnostic program to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that the modem dialing properties are cleared...
User Guide
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... you get an error such as port already open or the modem has failed to another modem, it dials and connects When your modem tries to connect to respond, the modem did not pass diagnostics. To turn down the modem volume: 1 Click Start, then click Control Panel. www.eMachines.com 67 If your modem, then click Properties. Help and Support For more...
... you get an error such as port already open or the modem has failed to another modem, it dials and connects When your modem tries to connect to respond, the modem did not pass diagnostics. To turn down the modem volume: 1 Click Start, then click Control Panel. www.eMachines.com 67 If your modem, then click Properties. Help and Support For more...
User Guide
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... pins. ■ Reinstall the device driver. ■ Connect a monitor that : ■ The monitor warms up from the Display Properties dialog box. Chapter 6: Troubleshooting Monitor The screen resolution is not correct Change the screen resolution from the lower screen edge, to stabilize the internal aperture grille. The computer is running but there is no picture ■ Make sure that the monitor cable is connected to the video port on the display is a critical part...
... pins. ■ Reinstall the device driver. ■ Connect a monitor that : ■ The monitor warms up from the Display Properties dialog box. Chapter 6: Troubleshooting Monitor The screen resolution is not correct Change the screen resolution from the lower screen edge, to stabilize the internal aperture grille. The computer is running but there is no picture ■ Make sure that the monitor cable is connected to the video port on the display is a critical part...
User Guide
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... the power cable is free from cuts or damage. Contact your computer is unique. Passwords Your computer does not accept your password Make sure that your power cord is connected correctly to put the printer online. 70 www.eMachines.com Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is plugged into the outlet and turn it is connected to the correct port. ■ Make sure...
... the power cable is free from cuts or damage. Contact your computer is unique. Passwords Your computer does not accept your password Make sure that your power cord is connected correctly to put the printer online. 70 www.eMachines.com Chapter 6: Troubleshooting Networks You cannot connect to your company network Every network is plugged into the outlet and turn it is connected to the correct port. ■ Make sure...
User Guide
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... not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Troubleshooting ■ Check the cable for instructions on installing the printer driver. If your Control Panel...
... not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Troubleshooting ■ Check the cable for instructions on installing the printer driver. If your Control Panel...
User Guide
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..." error message After adding paper, make sure that you may want to add additional memory to press after adding paper. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the printer is online. For more information about sound troubleshooting, click Start, then click Help and Support.
..." error message After adding paper, make sure that you may want to add additional memory to press after adding paper. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the printer is online. For more information about sound troubleshooting, click Start, then click Help and Support.
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...