User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... peripheral device" on drive type). Press this jack. You can also configure the power button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on page 28. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this port. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. Plug a USB (Universal Serial Bus) device (such...
... peripheral device" on drive type). Press this jack. You can also configure the power button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on page 28. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this port. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. Plug a USB (Universal Serial Bus) device (such...
User Guide
Page 17
.... Plug powered, analog front speakers, an external amplifier, or headphones into this port. This jack is color-coded lime green. Remove these ports. www.eMachines.com 11 Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. The power supply should be set to 230. If your computer is operating...
.... Plug powered, analog front speakers, an external amplifier, or headphones into this port. This jack is color-coded lime green. Remove these ports. www.eMachines.com 11 Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. The power supply should be set to 230. If your computer is operating...
User Guide
Page 58
... Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer on the system board and...
... Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer on the system board and...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in a program, see "First steps" on page 56. The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation...
... remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in a program, see "First steps" on page 56. The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation...
User Guide
Page 68
... you still get the error, your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Type the keyword troubleshooting connections in your residence...
... you still get the error, your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. If you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Type the keyword troubleshooting connections in your residence...
User Guide
Page 70
... correct code to help determine if a memory module is disabled before using the modem. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. See "Desktop...
... correct code to help determine if a memory module is disabled before using the modem. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. See "Desktop...
User Guide
Page 73
... an error such as port already open or the modem has failed to close the Phone and Modem Options dialog box. The Control Panel window opens. The modem is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. If information about modem troubleshooting, click Start, then click Help and Support. Handshaking is noisy when it begins handshaking. Type...
... an error such as port already open or the modem has failed to close the Phone and Modem Options dialog box. The Control Panel window opens. The modem is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. If information about modem troubleshooting, click Start, then click Help and Support. Handshaking is noisy when it begins handshaking. Type...
User Guide
Page 74
... not uniform Make sure that you know works to stabilize the internal aperture grille. The damper wire is not correct Change the screen resolution from the Display Properties dialog box. Type the keyword screen resolution in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that : ■ The monitor warms up...
... not uniform Make sure that you know works to stabilize the internal aperture grille. The damper wire is not correct Change the screen resolution from the Display Properties dialog box. Type the keyword screen resolution in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that : ■ The monitor warms up...
User Guide
Page 76
... test the outlet, plug a working correctly. Printer The printer will not turn on but will not turn it is free from cuts or damage. Press the button to the correct port. ■ Make sure that the power cord is connected to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box , then click the arrow. Contact your password Make sure...
... test the outlet, plug a working correctly. Printer The printer will not turn on but will not turn it is free from cuts or damage. Press the button to the correct port. ■ Make sure that the power cord is connected to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box , then click the arrow. Contact your password Make sure...
User Guide
Page 77
... Control Panel is in the printer setup. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use. The Control Panel window opens. To set to work offline. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. To make...
... Control Panel is in the printer setup. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to use. The Control Panel window opens. To set to work offline. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. To make...
User Guide
Page 78
... speaker connections. Sound You are not getting sound from the speakers ■ Make sure that the speakers are using external speakers, see a "Printer is online. You see the speaker setup poster to the printer. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are turned up. See the printer documentation for instructions for adding...
... speaker connections. Sound You are not getting sound from the speakers ■ Make sure that the speakers are using external speakers, see a "Printer is online. You see the speaker setup poster to the printer. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are turned up. See the printer documentation for instructions for adding...
User Guide
Page 86
... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...