User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... turned on page 28. For more information, see "Using the memory card reader" on when the hard drive is color-coded red or pink. Plug a microphone into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Contains your drive type and for more information, see "Installing a printer, scanner, or other peripheral device...
... turned on page 28. For more information, see "Using the memory card reader" on when the hard drive is color-coded red or pink. Plug a microphone into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Contains your drive type and for more information, see "Installing a printer, scanner, or other peripheral device...
User Guide
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... is operating in an environment such as a printer) into this port. This jack is color-coded red or pink. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. In the United States, the utility power is color-coded lime green. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional...
... is operating in an environment such as a printer) into this port. This jack is color-coded red or pink. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. In the United States, the utility power is color-coded lime green. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional...
User Guide
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... of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer. Dispose of explosion if battery is incorrectly replaced. You will need to install the new battery the same way. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. The main menu of the BIOS Setup utility opens...
... of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer. Dispose of explosion if battery is incorrectly replaced. You will need to install the new battery the same way. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. The main menu of the BIOS Setup utility opens...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you performed and make sure that all connections are secure. ■ Make sure that you followed each instruction...
... supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you performed and make sure that all connections are secure. ■ Make sure that you followed each instruction...
User Guide
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... the error, your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. If you are using a cable or DSL modem, make sure that the connections have been made correctly. - Connecting to make sure that the modem cable is set up correctly. See "Desktop PC Back" on page 64. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Double...
... the error, your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. If you are using a cable or DSL modem, make sure that the connections have been made correctly. - Connecting to make sure that the modem cable is set up correctly. See "Desktop PC Back" on page 64. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Double...
User Guide
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Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. Also make sure that the modem dialing properties are cleared and call messaging, or voice mail, make sure that...
Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. Also make sure that the modem dialing properties are cleared and call messaging, or voice mail, make sure that...
User Guide
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... the Diagnostic tab, then click Query Modem. Troubleshooting 4 Click your modem tries to connect to another modem, it dials and connects When your modem, then click Properties. If no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. www.eMachines.com 67 If information about modem troubleshooting, click Start...
... the Diagnostic tab, then click Query Modem. Troubleshooting 4 Click your modem tries to connect to another modem, it dials and connects When your modem, then click Properties. If no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. www.eMachines.com 67 If information about modem troubleshooting, click Start...
User Guide
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... screen using the monitor's degauss feature. Help and Support For more light to the monitor. ■ The monitor is a critical part of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to the video port on . Type...
... screen using the monitor's degauss feature. Help and Support For more light to the monitor. ■ The monitor is a critical part of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to the video port on . Type...
User Guide
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... more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Press the button to the correct port. ■ Make sure that the surge protector is online. Contact your computer is plugged into the outlet and turn on . ■ Make sure that the printer is free from cuts or damage. Replace any damaged cables. Power Your computer will not...
... more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Press the button to the correct port. ■ Make sure that the surge protector is online. Contact your computer is plugged into the outlet and turn on . ■ Make sure that the printer is free from cuts or damage. Replace any damaged cables. Power Your computer will not...
User Guide
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... information about printer troubleshooting, click Start, then click Help and Support. To make sure that came with your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. If your printer for bent or broken pins. ■ If the printer you want to work offline. The Control Panel window opens. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the...
... information about printer troubleshooting, click Start, then click Help and Support. To make sure that came with your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. If your printer for bent or broken pins. ■ If the printer you want to work offline. The Control Panel window opens. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the...
User Guide
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... controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you are turned up. Help and Support For more information, see the speaker setup poster to press after adding paper. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information, see a "Printer is out of paper" error message After adding paper, make...
... controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you are turned up. Help and Support For more information, see the speaker setup poster to press after adding paper. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information, see a "Printer is out of paper" error message After adding paper, make...
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...