eMachines J3024 Support and Manuals

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User Guide - Page 3

...Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... network 27 Installing a printer, scanner...
User Guide - Page 4

... Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64 ii www.eMachines...
User Guide - Page 61

Chapter 6 TroubleshootingTroubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide - Page 62

... fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that you followed each instruction. ■ If an error occurs in a program, see "First steps" on page 56. Help and Support For more information about troubleshooting, click Start...
User Guide - Page 63

...instructions in the drive documentation. ■ Reinstall the device driver. Battery See "Power" on page 72. For more information, see "Cleaning CDs or DVDs" on your add-in card. Audio See "Sound" on page 70. Troubleshooting Troubleshooting.... www.eMachines.com 57 Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut ...
User Guide - Page 64

...; Make sure that the volume controls are turned off. The regional code on the disc, disc documentation, or disc packaging. The regional code for Mexico is on your DVD drive is 1. You may not match. 58 www.eMachines.com Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the disc label is facing up...
User Guide - Page 68

... lost your Internet connection, or your ISP is set up correctly. Contact your Internet service provider (ISP) is having multiple programs open on your browser, then reconnect and open the browser. OR - For more information about troubleshooting Internet connections, click Start, then click Help and Support. Double-check the URL or try a different URL...
User Guide - Page 69

...in correctly. Troubleshooting People are ...driver. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that a key is set up correctly. www.eMachines...replace it . Let the keyboard dry before using an aerosol can of air with your ISP for technical support. Contact your Internet service...
User Guide - Page 70

...splitters or surge protectors from your telephone service to get the correct code to the telephone line and the ...service. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support...
User Guide - Page 71

...problem that can tolerate and still work with the modem at a lower connection speed. Help and Support For more information about dialing properties, click Start, then click Help and Support...settings are not using your telephone service. Type the keyword dialing in the wall or telephone wall jack are secure. If reducing the connect speed lets you are correct. Troubleshooting ...
User Guide - Page 73

... you get an error such as port ...You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you...eMachines.com 67 Help and Support For more information about the modem appears, the modem passed diagnostics. The Control Panel window opens. If information about modem troubleshooting, click Start, then click Help and Support. Troubleshooting...
User Guide - Page 76

... computer does not accept your password Make sure that the printer is plugged into the outlet and turn on ■ Make sure that the power cable is online. Press the button to put the printer online. 70 www.eMachines.com Help and Support For more information about network troubleshooting, click Start, then click Help...
User Guide - Page 77

... be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. See the guide that came with your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. To set to clear the check mark. The Control Panel window opens. Troubleshooting ■ Check the cable for instructions on installing the printer...
User Guide - Page 78

... sure that the printer is out of paper" error message After adding paper, make sure that the volume controls are turned off. For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com You see a "Printer is online.
User Guide - Page 86

... fall into such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna...

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