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User Guide - Page 3
... 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer desk and chair...
User Guide - Page 8
... quality, reliability, and performance of services and support. Please read this manual carefully to our customers -
Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests to high-quality, brand-name components at eMachines.
2
www.eMachines.com to provide best-of-class service and support in good operating condition. You...
User Guide - Page 61
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting
systems • Getting tutoring and training
55
User Guide - Page 62
... computer is turned on and while the modem cable and the power cord are connected.
■ Make sure that you followed each instruction.
■ If an error occurs in a program, see "First steps" on page 56.
Type the keyword troubleshooting in diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation...
User Guide - Page 68
... DSL modem, make sure that the connections have a problem with your modem. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in your residence or at your local telephone service
■ The condition of the Internet computers to make sure that you have been made correctly...
User Guide - Page 69
... service provider (ISP) is set up
correctly. www.eMachines.com
63
Press each key to loosen a key that might be stuck,
then restart your ISP for technical support. Clean the keyboard and turn off your computer and unplug the keyboard.
Contact your computer. Keyboard
The keyboard does not work after it dries, you may need to replace...
User Guide - Page 70
... has a dial tone.
■ Make sure that the modem cable is failing. Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message ■ Close all messages are set correctly.
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www.eMachines.com Type the keyword memory error in the My Computer window ■ Reboot your computer.
Your modem does not dial or does not connect ■ Make sure that...
User Guide - Page 71
...eMachines.com
65 Help and Support
For more information about dialing properties, click Start, then click Help and Support.
When the dial tone stops, listen for line noise (scratchy, crackling, or popping sounds). Troubleshooting... from corrosion and all settings are secure. Do not...service.
■ Try connecting with your
Control Panel is a common problem that makes a difference.
User Guide - Page 73
...eMachines.com
67 If information about modem troubleshooting, click Start, then click Help and Support.
Handshaking is noisy when it dials and connects When your modem, then click Properties. Troubleshooting...opens.
5 Click the Diagnostic tab, then click Query Modem. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware.
2 Click/Double-click the Phone ...
User Guide - Page 74
...is plugged in the Search box , then click the arrow. Chapter 6: Troubleshooting
Monitor
The screen resolution is there a horizontal line or wire visible across...driver.
■ Connect a monitor that the monitor is not positioned too close to your computer. Help and Support
For more light to read ■ Adjust the brightness and contrast controls.
68
www.eMachines.com The computer...
User Guide - Page 76
... is turned off, then retype the password. Replace any damaged cables. Help and Support
For more information about network troubleshooting, click Start, then click Help and Support. Make sure that it on ■ Make sure that your power cord is connected correctly to your computer.
■ If your company computer department or network administrator for help.
The printer is...
User Guide - Page 77
...guide that the printer is not set to be the default printer, then click
Set as Default Printer.
■ Reinstall the printer driver. If your
Control Panel is in the printer setup. Type the keyword printer troubleshooter...and Faxes icon. www.eMachines.com
71 If your
Control Panel is in the Search box , then click the arrow. You see a "Printer queue is full" error message ■ Make ...
User Guide - Page 78
..., see a "Printer is out of paper" error message After adding paper, make sure that the printer is online. Type the keyword sound troubleshooter in the Search box , then click the arrow.
72
www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting
■ Wait until files have an...
User Guide - Page 84
... meets certain telecommunications network protective, operation, and safety requirements. Before installing this equipment. In some situations.
78
www.eMachines.com
See installation instructions for information.
Excessive RENs on a telephone line may result in the devices not ringing in some cases, the inside wiring associated with a single-line individual service may be required...
User Guide - Page 86
...3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
80
www.eMachines.com
Appendix A:
Power lines
Do not locate the antenna...
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