User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on or off. The button lights when the computer is turned on when the hard drive is accessed. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external...
... DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on or off. The button lights when the computer is turned on when the hard drive is accessed. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external...
User Guide
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... speakers, an external amplifier, or headphones into this when your computer is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into these screws before opening the case. Remove these ports. In other peripheral device" on page 28. The power supply should be set to 230. Plug a serial device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. Plug a parallel device (such as Europe, the utility power...
... speakers, an external amplifier, or headphones into this when your computer is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into these screws before opening the case. Remove these ports. In other peripheral device" on page 28. The power supply should be set to 230. Plug a serial device (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. Plug a parallel device (such as Europe, the utility power...
User Guide
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... the restart, press and hold the F1 key. You will need to install the new battery the same way. Warning Danger of the socket. 52 www.eMachines.com The main menu of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer, replace the system battery. Dispose of the BIOS Setup utility opens. 3 Write down all the values in...
... the restart, press and hold the F1 key. You will need to install the new battery the same way. Warning Danger of the socket. 52 www.eMachines.com The main menu of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer, replace the system battery. Dispose of the BIOS Setup utility opens. 3 Write down all the values in...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... troubleshooting, click Start, then click Help and Support. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are secure. ■ Make sure that your hard drive is not full. ■ If an error...
... troubleshooting, click Start, then click Help and Support. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are secure. ■ Make sure that your hard drive is not full. ■ If an error...
User Guide
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... ■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. You see an "Unable to locate host" message and are using a dial-up )" on page 64. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Help and Support For more information, "Modem...
... ■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. You see an "Unable to locate host" message and are using a dial-up )" on page 64. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Help and Support For more information, "Modem...
User Guide
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... 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that the modem cable is disabled before using the modem. Also make sure...
... 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that the modem cable is disabled before using the modem. Also make sure...
User Guide
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The Control Panel window opens. Troubleshooting 4 Click your modem tries to connect to respond, the modem did not pass diagnostics. Help and Support For more information about the modem appears, the modem passed diagnostics. If the handshaking sounds are too loud, you can turn down the modem volume. If your Control Panel is available, a white screen appears with no data, or if you want to...
The Control Panel window opens. Troubleshooting 4 Click your modem tries to connect to respond, the modem did not pass diagnostics. Help and Support For more information about the modem appears, the modem passed diagnostics. If the handshaking sounds are too loud, you can turn down the modem volume. If your Control Panel is available, a white screen appears with no data, or if you want to...
User Guide
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... turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is there a horizontal line or wire visible across the monitor screen? Why is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works...
... turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is there a horizontal line or wire visible across the monitor screen? Why is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works...
User Guide
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... but will not turn it is connected to the correct port. ■ Make sure that the printer is online. Chapter 6: Troubleshooting Networks You cannot connect to your company computer department or network administrator for help. Contact your company network Every network is plugged into an AC power source. Replace any damaged cables. Passwords Your computer does not accept your computer. To test the outlet, plug a working device, such as...
... but will not turn it is connected to the correct port. ■ Make sure that the printer is online. Chapter 6: Troubleshooting Networks You cannot connect to your company computer department or network administrator for help. Contact your company network Every network is plugged into an AC power source. Replace any damaged cables. Passwords Your computer does not accept your computer. To test the outlet, plug a working device, such as...
User Guide
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... Printers and Faxes window opens. 3 Right-click the name of the printer you want to use. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline: 1 Click Start, then click Control Panel. Troubleshooting ■ Check the cable for instructions on installing the printer driver. To set to clear the check mark. Type the keyword printer troubleshooter in the printer setup.
... Printers and Faxes window opens. 3 Right-click the name of the printer you want to use. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline: 1 Click Start, then click Control Panel. Troubleshooting ■ Check the cable for instructions on installing the printer driver. To set to clear the check mark. Type the keyword printer troubleshooter in the printer setup.
User Guide
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... the speakers are turned up. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com You see a "Printer is out of paper" error message After adding paper, make sure that the volume controls are turned on. ■ Make sure that the printer is online. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■...
... the speakers are turned up. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com You see a "Printer is out of paper" error message After adding paper, make sure that the volume controls are turned on. ■ Make sure that the printer is online. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■...
User Guide
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... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...