User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this drive to listen to turn the power on drive type). To identify your drive type and for more information, see "Using the memory card reader" on when the hard drive is turned on page 30. Insert a standard 3.5-inch diskette into this jack. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. The button lights when the computer is accessed...
... eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this drive to listen to turn the power on drive type). To identify your drive type and for more information, see "Using the memory card reader" on when the hard drive is turned on page 30. Insert a standard 3.5-inch diskette into this jack. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. The button lights when the computer is accessed...
User Guide
Page 17
... Serial Bus) devices (such as Europe, the utility power is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this jack. www.eMachines.com 11 Plug a monitor into this port. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. If your computer, make sure that this switch is supplied at 230 volts at 50 Hz. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port...
... Serial Bus) devices (such as Europe, the utility power is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this jack. www.eMachines.com 11 Plug a monitor into this port. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. If your computer, make sure that this switch is supplied at 230 volts at 50 Hz. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port...
User Guide
Page 58
... the same or equivalent type recommended by following the manufacturer's instructions. To replace the battery: 1 Restart your computer, replace the system battery. The main menu of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. Dispose of the...
... the same or equivalent type recommended by following the manufacturer's instructions. To replace the battery: 1 Restart your computer, replace the system battery. The main menu of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. Dispose of the...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines...
... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines...
User Guide
Page 68
... troubleshooting connections in your residence or at your Internet service provider (ISP) is set up correctly. If you have typed a URL (Web address) incorrectly, you still get the error, your ISP is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 10 to browse the Internet This problem can affect Internet performance: ■ The condition of graphics...
... troubleshooting connections in your residence or at your Internet service provider (ISP) is set up correctly. If you have typed a URL (Web address) incorrectly, you still get the error, your ISP is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 10 to browse the Internet This problem can affect Internet performance: ■ The condition of graphics...
User Guide
Page 70
... telephone service to get the correct code to help determine if a memory module is failing. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Contact your computer. Also make sure that the modem cable is less than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your computer. Type...
... telephone service to get the correct code to help determine if a memory module is failing. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Contact your computer. Also make sure that the modem cable is less than 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your computer. Type...
User Guide
Page 73
... modems that establishes connection speeds and communication protocols. www.eMachines.com 67 If no data, or if you can turn down the modem volume. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another modem, it begins handshaking. Troubleshooting 4 Click your Control Panel is available, a white screen appears with...
... modems that establishes connection speeds and communication protocols. www.eMachines.com 67 If no data, or if you can turn down the modem volume. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another modem, it begins handshaking. Troubleshooting 4 Click your Control Panel is available, a white screen appears with...
User Guide
Page 74
... Support. If the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on the display is not correct Change the screen resolution from the lower screen edge, to stabilize the internal aperture grille. These wires are not placed too close to another monitor, electric fan, fluorescent light...
... Support. If the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on the display is not correct Change the screen resolution from the lower screen edge, to stabilize the internal aperture grille. These wires are not placed too close to another monitor, electric fan, fluorescent light...
User Guide
Page 76
... computer department or network administrator for help. To test the outlet, plug a working correctly. Printer The printer will not turn on but will not turn it is connected to press. ■ Make sure that the power cable is plugged into an AC power source. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Replace any damaged cables. Type the keyword network troubleshooting in the Search...
... computer department or network administrator for help. To test the outlet, plug a working correctly. Printer The printer will not turn on but will not turn it is connected to press. ■ Make sure that the power cable is plugged into an AC power source. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Replace any damaged cables. Type the keyword network troubleshooting in the Search...
User Guide
Page 77
... you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Troubleshooting ■ Check the cable for instructions on installing the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. You see a "Printer queue is full" error message ■ Make sure that the printer is in the printer setup. The Control Panel window opens.
... you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Troubleshooting ■ Check the cable for instructions on installing the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. You see a "Printer queue is full" error message ■ Make sure that the printer is in the printer setup. The Control Panel window opens.
User Guide
Page 78
... online/offline button that you need to press after adding paper. For more information, see a "Printer is out of paper" error message After adding paper, make sure that mute controls are turned up. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ Make sure that the printer is online. Type the keyword sound troubleshooter in the...
... online/offline button that you need to press after adding paper. For more information, see a "Printer is out of paper" error message After adding paper, make sure that mute controls are turned up. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ Make sure that the printer is online. Type the keyword sound troubleshooter in the...
User Guide
Page 86
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...