eMachines eME732 Series Service Guide
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... 9 Indicators 9 Touchpad Basics 10 Using the Keyboard 11 Lock Keys and embedded numeric keypad 11 Windows Keys 12 Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 29 BIOS Setup Utility 29 Navigating the BIOS Utility 29 Information 30 Main 31 Security 32 Boot 35 Exit 36 BIOS Flash Utility 37 DOS Flash Utility 37 WinFlash Utility 38 Remove HDD/BIOS Password Utilities 39 Removing BIOS Passwords 40 Miscellaneous Utilities 41 Machine Disassembly and Replacement 43 Disassembly Requirements 43 Pre-disassembly Instructions 44 Disassembly Process...
... 9 Indicators 9 Touchpad Basics 10 Using the Keyboard 11 Lock Keys and embedded numeric keypad 11 Windows Keys 12 Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 29 BIOS Setup Utility 29 Navigating the BIOS Utility 29 Information 30 Main 31 Security 32 Boot 35 Exit 36 BIOS Flash Utility 37 DOS Flash Utility 37 WinFlash Utility 38 Remove HDD/BIOS Password Utilities 39 Removing BIOS Passwords 40 Miscellaneous Utilities 41 Machine Disassembly and Replacement 43 Disassembly Requirements 43 Pre-disassembly Instructions 44 Disassembly Process...
eMachines eME732 Series Service Guide
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... Cover 110 External Module Assembly Process 111 Replacing the ODD Module 111 Replacing the Keyboard 113 Replacing the SD dummy card 115 Replacing the Battery Pack 115 Troubleshooting 117 Common Problems 117 Power On Issue 118 No Display Issue 119 Random Loss of BIOS Settings 120 LCD Failure 121 Built-In Keyboard Failure 121 Touchpad Failure 122 Internal Speaker Failure 122 Internal Microphone Failure 123 USB Failure 123 HDD Not Operating Correctly 125 ODD Failure 126 Wireless Function...
... Cover 110 External Module Assembly Process 111 Replacing the ODD Module 111 Replacing the Keyboard 113 Replacing the SD dummy card 115 Replacing the Battery Pack 115 Troubleshooting 117 Common Problems 117 Power On Issue 118 No Display Issue 119 Random Loss of BIOS Settings 120 LCD Failure 121 Built-In Keyboard Failure 121 Touchpad Failure 122 Internal Speaker Failure 122 Internal Microphone Failure 123 USB Failure 123 HDD Not Operating Correctly 125 ODD Failure 126 Wireless Function...
eMachines eME732 Series Service Guide
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... the hard disk drive is charging. 2. No. 1 2 Rear view 1 Icon Item Microphone jack 2 Description Accepts inputs from external microphones. Note: Push to audio line-out devices (e.g., speakers, headphones). Fully charged: The light shows blue when in -1 card reader Connects to remove/install the card. Accepts Secure Digital (SD), MultiMediaCard (MMC). Delivers audio output. Headphone/ speaker/line-out jack 2-in AC mode. Chapter 1 7 Charging: The light shows amber when the battery is active. Only one card can operate...
... the hard disk drive is charging. 2. No. 1 2 Rear view 1 Icon Item Microphone jack 2 Description Accepts inputs from external microphones. Note: Push to audio line-out devices (e.g., speakers, headphones). Fully charged: The light shows blue when in -1 card reader Connects to remove/install the card. Accepts Secure Digital (SD), MultiMediaCard (MMC). Delivers audio output. Headphone/ speaker/line-out jack 2-in AC mode. Chapter 1 7 Charging: The light shows amber when the battery is active. Only one card can operate...
eMachines eME732 Series Service Guide
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..., even after prolonged use. Ventilation slots External display (VGA) port Ethernet (RJ-45) port HDMI port USB 2.0 port Enable the computer to a display device (e.g., external monitor, LCD projector). Supports high-definition digital video connections. Some keyless models are also available. No. 1 2 3 4 5 6 8 Icon 1 2 Item DC-in jack 3 456 Description Connects to secure the lock. accepts CDs or DVDs. Insert the lock into the notch and turn the key to an AC adapter. Lights up when the optical drive is active. Chapter 1 Internal optical drive;
..., even after prolonged use. Ventilation slots External display (VGA) port Ethernet (RJ-45) port HDMI port USB 2.0 port Enable the computer to a display device (e.g., external monitor, LCD projector). Supports high-definition digital video connections. Some keyless models are also available. No. 1 2 3 4 5 6 8 Icon 1 2 Item DC-in jack 3 456 Description Connects to secure the lock. accepts CDs or DVDs. Insert the lock into the notch and turn the key to an AC adapter. Lights up when the optical drive is active. Chapter 1 Internal optical drive;
eMachines eME732 Series Service Guide
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... in position. 3 Ventilation slots Enable the computer to -read status indicators. Charging: The light shows amber when the battery is active. Communication indicator Indicates the computer's wireless connectivity device status. Chapter 1 9 NOTE: 1. Indicates when the hard disk drive is charging. 2. latch Indicators The computer has several easy-to stay cool, even after prolonged use. 4 Battery release Releases the battery for removal. Icon Function Power Description Indicates the computer's power status. Locks the battery in AC mode. Base View 1 2 4 3 No...
... in position. 3 Ventilation slots Enable the computer to -read status indicators. Charging: The light shows amber when the battery is active. Communication indicator Indicates the computer's wireless connectivity device status. Chapter 1 9 NOTE: 1. Indicates when the hard disk drive is charging. 2. latch Indicators The computer has several easy-to stay cool, even after prolonged use. 4 Battery release Releases the battery for removal. Icon Function Power Description Indicates the computer's power status. Locks the battery in AC mode. Base View 1 2 4 3 No...
eMachines eME732 Series Service Guide
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... the screen brightness. Chapter 1 13 Turns the display screen backlight off to return. Turns the internal Touchpad on and off . Increases the sound volume. Turns the speakers on and off . Display toggle Display Off Touchpad toggle Speaker toggle Brightness up Decreases the screen brightness. Volume down Volume up Switches display output between the display screen, external monitor (if connected) and both. Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility.
... the screen brightness. Chapter 1 13 Turns the display screen backlight off to return. Turns the internal Touchpad on and off . Increases the sound volume. Turns the speakers on and off . Display toggle Display Off Touchpad toggle Speaker toggle Brightness up Decreases the screen brightness. Volume down Volume up Switches display output between the display screen, external monitor (if connected) and both. Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility.
eMachines eME732 Series Service Guide
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...-FCPGA You can install memory modules in any combinations as long as they match the above specifications. System Board Major Chips Item Core logic VGA LAN USB 2.0 Super I/O controller Bluetooth Wireless PCMCIA Audio codec Card reader Specification Ibex Peak-M Arrandale Robson XT & Park XT Capilano-Pro & Madison-Pro BRM 57780 Ibex Peak-M Ibex Peak-M Ibex Peak-M Ibex Peak-M N/A ALC272X AU6437-GBL BIOS Item BIOS vendor BIOS version BIOS ROM type Features InsydeH20...
...-FCPGA You can install memory modules in any combinations as long as they match the above specifications. System Board Major Chips Item Core logic VGA LAN USB 2.0 Super I/O controller Bluetooth Wireless PCMCIA Audio codec Card reader Specification Ibex Peak-M Arrandale Robson XT & Park XT Capilano-Pro & Madison-Pro BRM 57780 Ibex Peak-M Ibex Peak-M Ibex Peak-M Ibex Peak-M N/A ALC272X AU6437-GBL BIOS Item BIOS vendor BIOS version BIOS ROM type Features InsydeH20...
eMachines eME732 Series Service Guide
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... LED Indicator Item Drive Activity Primary Battery charging state Power Led: Blue Suspend: Amber Off: No light Blue: Fully charged Amber: Battery Charging Specification AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency Specification 90 Vac to 264 Vac 132 Vac to 264 Vac 264 Vac; (Cold Start) no damage Meets EPA 2.0 level V requirements Trusted Platform Module (TPM) (Not available with this model) Item Version Hardware controller Specification...
... LED Indicator Item Drive Activity Primary Battery charging state Power Led: Blue Suspend: Amber Off: No light Blue: Fully charged Amber: Battery Charging Specification AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency Specification 90 Vac to 264 Vac 132 Vac to 264 Vac 264 Vac; (Cold Start) no damage Meets EPA 2.0 level V requirements Trusted Platform Module (TPM) (Not available with this model) Item Version Hardware controller Specification...
eMachines eME732 Series Service Guide
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... this menu, user can change boot device without entering BIOS Setup Utility, please set to different models. Follow these instructions: • To choose a menu, use the left and right arrow keys. • To choose an item, use the up and down arrow keys. • To change boot device without entering BIOS SETUP Utility. Chapter 2 29 However, if you encounter configuration problems, you do not need to run Setup. In this utility. Your computer is set the parameter to enter multi-boot menu. The default...
... this menu, user can change boot device without entering BIOS Setup Utility, please set to different models. Follow these instructions: • To choose a menu, use the left and right arrow keys. • To choose an item, use the up and down arrow keys. • To change boot device without entering BIOS SETUP Utility. Chapter 2 29 However, if you encounter configuration problems, you do not need to run Setup. In this utility. Your computer is set the parameter to enter multi-boot menu. The default...
eMachines eME732 Series Service Guide
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... the changes and exit the BIOS Setup Utility. Retype the password in the Enter New Password and Confirm New Password fields. Use the and keys to "Clear". The Set Password box appears: 2. The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. IMPORTANT:Be very careful when typing your password because the characters do not appear on boot...
... the changes and exit the BIOS Setup Utility. Retype the password in the Enter New Password and Confirm New Password fields. Use the and keys to "Clear". The Set Password box appears: 2. The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. IMPORTANT:Be very careful when typing your password because the characters do not appear on boot...
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... the user presses Enter. Use the and keys to save the changes and exit the BIOS Setup Utility. Retype the password in the Enter Current Password field and press Enter. 3. The password setting is OK, the screen will show you can enable the Password on boot parameter. 6. Type the current password in the Confirm New Password field. 4. If the current password entered does not match the actual current password, the screen will display as...
... the user presses Enter. Use the and keys to save the changes and exit the BIOS Setup Utility. Retype the password in the Enter Current Password field and press Enter. 3. The password setting is OK, the screen will show you can enable the Password on boot parameter. 6. Type the current password in the Confirm New Password field. 4. If the current password entered does not match the actual current password, the screen will display as...
eMachines eME732 Series Service Guide
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... a guide for computer problems. NOTE: The diagnostic tests are intended to test only eMachines products. Non-eMachines products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use the following procedure as possible. 2. Chapter 4 117 Symptoms (Verified) Go To Power On Issue Page 118 No Display Issue Page 119 LCD Failure Page 121 Internal Keyboard Failure Page 122 Touchpad Failure...
... a guide for computer problems. NOTE: The diagnostic tests are intended to test only eMachines products. Non-eMachines products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use the following procedure as possible. 2. Chapter 4 117 Symptoms (Verified) Go To Power On Issue Page 118 No Display Issue Page 119 LCD Failure Page 121 Internal Keyboard Failure Page 122 Touchpad Failure...
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... or video appears on the external display,see "Online Support Information" on page 179. Remove any stored power by removing the power cable and battery and holding down the power button for specific model procedures. 2. If the computer boots correctly, add the devices one until the failure point is discovered. 6. If the Issue is still not resolved, see "LCD Failure" on this notebook model, switching between the internal display and the external display is...
... or video appears on the external display,see "Online Support Information" on page 179. Remove any stored power by removing the power cable and battery and holding down the power button for specific model procedures. 2. If the computer boots correctly, add the devices one until the failure point is discovered. 6. If the Issue is still not resolved, see "LCD Failure" on this notebook model, switching between the internal display and the external display is...
eMachines eME732 Series Service Guide
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...-click on the screen), the LCD is present (different colored spots in the application. Check the Device Manager to ensure the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. Reboot the computer. 2. See "Disassembly Process" on page 66. 5. See "Removing the LCD Module" on page...
...-click on the screen), the LCD is present (different colored spots in the application. Check the Device Manager to ensure the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. Reboot the computer. 2. See "Disassembly Process" on page 66. 5. See "Removing the LCD Module" on page...
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... previous version, if updated recently. 4. Select the microphone and click Configure. Select the microphone type from a known good date using System Restore. Roll back the audio driver to Start Control Panel Hardware and Sound Sound. Select Speakers and click Configure to configure the speakers. 8. Restore system and file settings from the list and click Next. Microphone Problems If internal or external Microphones do no device conflicts. • No hardware is not fixed, repeat the preceding...
... previous version, if updated recently. 4. Select the microphone and click Configure. Select the microphone type from a known good date using System Restore. Roll back the audio driver to Start Control Panel Hardware and Sound Sound. Select Speakers and click Configure to configure the speakers. 8. Restore system and file settings from the list and click Next. Microphone Problems If internal or external Microphones do no device conflicts. • No hardware is not fixed, repeat the preceding...
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.... Startup Repair attempts to enter the BIOS Utility. For more information see Windows Help and Support. 9. Remove any key to start to the operating system DVD. For more information see Windows Help and Support. 10. Restore system and file settings from a command prompt. insert the Windows 7 Operating System DVD in the ODD and restart the computer. When prompted, press any recently added hardware and associated software. 8. Click Next. e. h. Ensure all external devices. 2. If...
.... Startup Repair attempts to enter the BIOS Utility. For more information see Windows Help and Support. 9. Remove any key to start to the operating system DVD. For more information see Windows Help and Support. 10. Restore system and file settings from a command prompt. insert the Windows 7 Operating System DVD in the ODD and restart the computer. When prompted, press any recently added hardware and associated software. 8. Click Next. e. h. Ensure all external devices. 2. If...
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.... 128 Chapter 4 d. Test the drive using other ATA Devices shown if applicable. b. If the drive works with the new cable, the original cable should be replaced. 5. e. See "Disassembly Process" on page 47. Click Properties and select the Advanced Settings tab. Turn off the power and remove the cover to inspect the connections to the ODD. b. If the drive works with alternate discs, the original disc is identical to the ODD...
.... 128 Chapter 4 d. Test the drive using other ATA Devices shown if applicable. b. If the drive works with the new cable, the original cable should be replaced. 5. e. See "Disassembly Process" on page 47. Click Properties and select the Advanced Settings tab. Turn off the power and remove the cover to inspect the connections to the ODD. b. If the drive works with alternate discs, the original disc is identical to the ODD...
eMachines eME732 Series Service Guide
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... the mouse uses a wireless connection, insert new batteries and confirm there is ok. 3. See the mouse user manual. 3. Remove any recently added software and reboot. 8. Roll back the mouse driver to check the events log for errors. If the mouse uses a USB connection, try an alternate USB port. 4. If the Issue is still not resolved, see Windows Help and Support. 10. Check Test Fixture is a good connection. Swap M/B to correct the problem. Remove any recently added hardware...
... the mouse uses a wireless connection, insert new batteries and confirm there is ok. 3. See the mouse user manual. 3. Remove any recently added software and reboot. 8. Roll back the mouse driver to check the events log for errors. If the mouse uses a USB connection, try an alternate USB port. 4. If the Issue is still not resolved, see Windows Help and Support. 10. Check Test Fixture is a good connection. Swap M/B to correct the problem. Remove any recently added hardware...
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... following devices: • Non-eMachines devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. NOTE: Verify that there are found, replace the FRU. 3. Determine if the problem has changed. 6. Do not replace a non-defective FRU: • System board • LCD assembly Chapter 4 131 Power-on page 118.): 1. If the problem does not recur, reconnect the removed devices...
... following devices: • Non-eMachines devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. NOTE: Verify that there are found, replace the FRU. 3. Determine if the problem has changed. 6. Do not replace a non-defective FRU: • System board • LCD assembly Chapter 4 131 Power-on page 118.): 1. If the problem does not recur, reconnect the removed devices...
eMachines eME732 Series Service Guide
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... 29 Power 35 Save and Exit 36 Security 32 System Security 36 Board Layout Top View 137 brightness hotkeys 13 C Camera Module 77, 89 Common Problems 118 computer on indicator 9 D DIMM Module 57, 109 Display 5 display hotkeys 13 E EasyTouch Failure 129 External Module Disassembly Flowchart 46, 111 F Features 1 FRU (Field Replaceable Unit) List 141 H Hard Disk Drive Module 62, 103 Index HDTV Switch Failure 130 Hibernation mode hotkey 13 Hot Keys 11 I Intermittent Problems 131 Internal Microphone Failure 124 Internal...
... 29 Power 35 Save and Exit 36 Security 32 System Security 36 Board Layout Top View 137 brightness hotkeys 13 C Camera Module 77, 89 Common Problems 118 computer on indicator 9 D DIMM Module 57, 109 Display 5 display hotkeys 13 E EasyTouch Failure 129 External Module Disassembly Flowchart 46, 111 F Features 1 FRU (Field Replaceable Unit) List 141 H Hard Disk Drive Module 62, 103 Index HDTV Switch Failure 130 Hibernation mode hotkey 13 Hot Keys 11 I Intermittent Problems 131 Internal Microphone Failure 124 Internal...