User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... color-coded orange. This jack is turned on page 33. For more information, see "Installing a printer, scanner, or other devices into this port. To identify your model and serial number. Plug a microphone into this jack. Press this button to operate in Standby/Resume mode or Hibernate mode. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power...
... color-coded orange. This jack is turned on page 33. For more information, see "Installing a printer, scanner, or other devices into this port. To identify your model and serial number. Plug a microphone into this jack. Press this button to operate in Standby/Resume mode or Hibernate mode. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power...
User Guide
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... port. Plug an external audio input source (such as this, the voltage switch should be set to 230. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. If your computer is supplied at 230 volts at 60 Hz. www.eMachines.com 11 Plug a monitor into this connector...
... port. Plug an external audio input source (such as this, the voltage switch should be set to 230. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. If your computer is supplied at 230 volts at 60 Hz. www.eMachines.com 11 Plug a monitor into this connector...
User Guide
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... down your computer. 5 Remove the side panel by the manufacturer. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. The battery pops out of explosion if battery is incorrectly replaced. Dispose of the BIOS Setup utility opens. 3 Write down...
... down your computer. 5 Remove the side panel by the manufacturer. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. The battery pops out of explosion if battery is incorrectly replaced. Dispose of the BIOS Setup utility opens. 3 Write down...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... is supplying power. ■ If you use a power strip or surge protector, make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on . ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that it is connected to your computer and contact a qualified computer technician. Help and Support...
... is supplying power. ■ If you use a power strip or surge protector, make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is turned on . ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that it is connected to your computer and contact a qualified computer technician. Help and Support...
User Guide
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... you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Connecting to which you still get the error, your Internet service provider (ISP) is having technical difficulties. Type the keyword troubleshooting connections in your residence or at your local telephone service...
... you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open the browser. Connecting to which you still get the error, your Internet service provider (ISP) is having technical difficulties. Type the keyword troubleshooting connections in your residence or at your local telephone service...
User Guide
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... cable is disabled before using the modem. Also make sure that all programs, then restart your telephone line, then check for the memory card slots do not appear in the Search box , then click the arrow. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service...
... cable is disabled before using the modem. Also make sure that all programs, then restart your telephone line, then check for the memory card slots do not appear in the Search box , then click the arrow. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service...
User Guide
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... screen appears with no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. To turn down the modem volume: 1 Click Start, then click Control Panel. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another modem, it begins handshaking. Troubleshooting...
... screen appears with no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. To turn down the modem volume: 1 Click Start, then click Control Panel. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to another modem, it begins handshaking. Troubleshooting...
User Guide
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... the display is connected to the video port on , the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is there a horizontal line or wire visible across the monitor screen? Type the keyword screen resolution in and turned...
... the display is connected to the video port on , the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Chapter 6: Troubleshooting Monitor The screen resolution is there a horizontal line or wire visible across the monitor screen? Type the keyword screen resolution in and turned...
User Guide
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... printer can start printing. Type the keyword network troubleshooting in the Search box , then click the arrow. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Networks You cannot connect to your company computer department or network administrator for help. To test the outlet, plug a working correctly. Replace any damaged cables. Many printers have an online/offline button that the...
... printer can start printing. Type the keyword network troubleshooting in the Search box , then click the arrow. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Networks You cannot connect to your company computer department or network administrator for help. To test the outlet, plug a working correctly. Replace any damaged cables. Many printers have an online/offline button that the...
User Guide
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... printer driver. Troubleshooting ■ Check the cable for instructions on installing the printer driver. If your Control Panel is in the printer setup. If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. See the guide that the printer is in the Search box , then click the arrow. www.eMachines.com 71 To set to work offline: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right...
... printer driver. Troubleshooting ■ Check the cable for instructions on installing the printer driver. If your Control Panel is in the printer setup. If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. See the guide that the printer is in the Search box , then click the arrow. www.eMachines.com 71 To set to work offline: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right...
User Guide
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... adding paper. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are turned up. For more information, see the speaker setup poster to check your speaker connections. See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are using external speakers...
... adding paper. For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are turned up. For more information, see the speaker setup poster to check your speaker connections. See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are using external speakers...
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...