User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... DVD drive. Turns on drive type). Plug a microphone into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. For more information, see "Using the diskette drive" on page 30. This jack is color-coded red or pink. Desktop PC Front Component DVD...
... DVD drive. Turns on drive type). Plug a microphone into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this jack. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the memory card reader. For more information, see "Using the diskette drive" on page 30. This jack is color-coded red or pink. Desktop PC Front Component DVD...
User Guide
Page 17
.... Plug a monitor into this port. Plug a microphone into this port. In other peripheral device" on page 28. Plug USB (Universal Serial Bus) devices (such as a printer) into this port. Remove these ports. Plug a Personal System/2® (PS/2) mouse into these screws before opening the case. This jack is color-coded red or pink. This jack is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. The power supply should always be set...
.... Plug a monitor into this port. Plug a microphone into this port. In other peripheral device" on page 28. Plug USB (Universal Serial Bus) devices (such as a printer) into this port. Remove these ports. Plug a Personal System/2® (PS/2) mouse into these screws before opening the case. This jack is color-coded red or pink. This jack is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. The power supply should always be set...
User Guide
Page 58
... if battery is incorrectly replaced. The main menu of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. Important Your computer's battery location may vary from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. Use a battery of used batteries following the instructions in "Removing the side panel" on...
... if battery is incorrectly replaced. The main menu of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. Important Your computer's battery location may vary from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. Use a battery of used batteries following the instructions in "Removing the side panel" on...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are correctly grounded before accessing internal components. Type the keyword troubleshooting in a program, see "First steps" on page 56. The message may help . First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive...
... problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are correctly grounded before accessing internal components. Type the keyword troubleshooting in a program, see "First steps" on page 56. The message may help . First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive...
User Guide
Page 68
... open , performing multiple downloads, and having technical difficulties. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. OR - Contact your ISP technical support for help. ■ Make sure that you are unable to locate host" message and are using a cable or DSL modem, make sure that the modem cable is plugged...
... open , performing multiple downloads, and having technical difficulties. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. OR - Contact your ISP technical support for help. ■ Make sure that you are unable to locate host" message and are using a cable or DSL modem, make sure that the modem cable is plugged...
User Guide
Page 70
... information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to make sure that the modem dialing properties are cleared and call messaging, or voice mail, make sure that the connections have additional telephone services such as call waiting, call waiting is disabled before using the modem. Memory card reader Drive letters for a dial tone by plugging a working telephone...
... information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to make sure that the modem dialing properties are cleared and call messaging, or voice mail, make sure that the connections have additional telephone services such as call waiting, call waiting is disabled before using the modem. Memory card reader Drive letters for a dial tone by plugging a working telephone...
User Guide
Page 73
... information about modem troubleshooting, click Start, then click Help and Support. The Control Panel window opens. If your Control Panel is noisy when it dials and connects When your modem, then click Properties. Help and Support For more information about the modem appears, the modem passed diagnostics. To turn down the modem volume: 1 Click Start, then click Control Panel. Handshaking is available, a white screen appears with no...
... information about modem troubleshooting, click Start, then click Help and Support. The Control Panel window opens. If your Control Panel is noisy when it dials and connects When your modem, then click Properties. Help and Support For more information about the modem appears, the modem passed diagnostics. To turn down the modem volume: 1 Click Start, then click Control Panel. Handshaking is available, a white screen appears with no...
User Guide
Page 74
... damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. If the monitor is turned on the display is not correct Change the screen resolution from the lower screen edge, to stabilize the internal aperture grille. Chapter 6: Troubleshooting Monitor The screen resolution is dim or difficult to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Type the keyword screen...
... damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to your monitor's documentation. If the monitor is turned on the display is not correct Change the screen resolution from the lower screen edge, to stabilize the internal aperture grille. Chapter 6: Troubleshooting Monitor The screen resolution is dim or difficult to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com Type the keyword screen...
User Guide
Page 76
....eMachines.com Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Printer The printer will not print ■ Check the cable between the printer and your password Make sure that CAPS LOCK is turned off, then retype the password. Chapter 6: Troubleshooting Networks You cannot connect to the correct port. ■ Make sure that the printer is online. Type the keyword network troubleshooting...
....eMachines.com Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Printer The printer will not print ■ Check the cable between the printer and your password Make sure that CAPS LOCK is turned off, then retype the password. Chapter 6: Troubleshooting Networks You cannot connect to the correct port. ■ Make sure that the printer is online. Type the keyword network troubleshooting...
User Guide
Page 77
... Faxes window opens. 3 Right-click the name of the printer you want to is not the default printer, make sure that came with your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. Troubleshooting ■ Check the cable for instructions on installing the printer driver.
... Faxes window opens. 3 Right-click the name of the printer you want to is not the default printer, make sure that came with your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. Troubleshooting ■ Check the cable for instructions on installing the printer driver.
User Guide
Page 78
... information, see the speaker setup poster to check your speaker connections. See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ Make sure that mute controls are using external speakers, see "Adjusting the volume" on . ■ Make sure that the volume controls are turned up. Help and Support For more information...
... information, see the speaker setup poster to check your speaker connections. See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ Make sure that mute controls are using external speakers, see "Adjusting the volume" on . ■ Make sure that the volume controls are turned up. Help and Support For more information...
User Guide
Page 86
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...