User Guide
Page 19
...22.5 Log Descriptions ...294 Chapter 23 Tools...303 23.1 Introduction ...303 23.2 Filename Conventions ...303 23.3 File Maintenance Over WAN 304 23.4 Firmware Upgrade Screen 305 23.5 Backup and Restore ...306 23.5.1 Backup Configuration 307 23.5.2 Restore Configuration 307 23.5.3 Reset to Factory Defaults 308 23.6...General Diagnostic ...315 24.2 DSL Line Diagnostic ...315 Chapter 25 Troubleshooting...317 25.1 Power, Hardware Connections, and LEDs 317 25.2 ZyXEL Device Access and Login 318 25.3 Internet Access ...320 25.4 Phone Calls and VoIP ...321 P-2802H(W)(L)-I Series User's Guide 19
...22.5 Log Descriptions ...294 Chapter 23 Tools...303 23.1 Introduction ...303 23.2 Filename Conventions ...303 23.3 File Maintenance Over WAN 304 23.4 Firmware Upgrade Screen 305 23.5 Backup and Restore ...306 23.5.1 Backup Configuration 307 23.5.2 Restore Configuration 307 23.5.3 Reset to Factory Defaults 308 23.6...General Diagnostic ...315 24.2 DSL Line Diagnostic ...315 Chapter 25 Troubleshooting...317 25.1 Power, Hardware Connections, and LEDs 317 25.2 ZyXEL Device Access and Login 318 25.3 Internet Access ...320 25.4 Phone Calls and VoIP ...321 P-2802H(W)(L)-I Series User's Guide 19
User Guide
Page 30
...based TFTP Clients 311 Table 144 Diagnostic: General ...315 Table 145 Diagnostic: DSL Line ...316 Table 146 Hardware Specifications ...325 Table 147 Firmware Specifications ...325 Table 148 Voice Features ...329 Table 149 Wireless Features ...331 Table 150 IEEE 802.11g ...331 Table 151 Standards Supported ......332 Table 152 P-2802HWL-I Series Power Adaptor Specifications 333 Table 153 Subnet Masks ...356 Table 154 Subnet Masks ...357 Table 155 Maximum Host Numbers ...357 Table...
...based TFTP Clients 311 Table 144 Diagnostic: General ...315 Table 145 Diagnostic: DSL Line ...316 Table 146 Hardware Specifications ...325 Table 147 Firmware Specifications ...325 Table 148 Voice Features ...329 Table 149 Wireless Features ...331 Table 150 IEEE 802.11g ...331 Table 151 Standards Supported ......332 Table 152 P-2802HWL-I Series Power Adaptor Specifications 333 Table 153 Subnet Masks ...356 Table 154 Subnet Masks ...357 Table 155 Maximum Host Numbers ...357 Table...
User Guide
Page 36
... line features documented in this user's guide are mostly used to Manage the ZyXEL Device Use any of your ZyXEL Device's specific model. Line commands are from the P-2802HWL-I1 model. SPTGEN is recommended for example P-2802HWL-I3, denote a device that works over ISDN (Integrated Services Digital Network). 1 ... by service engineers. • FTP for IEEE 802.11g wireless LAN connectivity. This is an embedded mini-PCI module for firmware upgrades and configuration backup/restore. • SNMP. All wireless features documented in "3" denote a device that allows you to configure many...
... line features documented in this user's guide are mostly used to Manage the ZyXEL Device Use any of your ZyXEL Device's specific model. Line commands are from the P-2802HWL-I1 model. SPTGEN is recommended for example P-2802HWL-I3, denote a device that works over ISDN (Integrated Services Digital Network). 1 ... by service engineers. • FTP for IEEE 802.11g wireless LAN connectivity. This is an embedded mini-PCI module for firmware upgrades and configuration backup/restore. • SNMP. All wireless features documented in "3" denote a device that allows you to configure many...
User Guide
Page 49
DSL Line These screen displays information to help you log in the rest of this document. Tools Firmware Use this screen to upload firmware to your device's configuration (settings) or reset the factory default settings. Configuration Use this screen to backup and ...49 Chapter 2 Introducing the Web Configurator Table 5 Navigation Panel Summary LINK TAB FUNCTION Maintenance System General Use this screen to configure your ZyXEL Device's time and date. Log Settings Use this screen to display your device is displayed. Diagnostic General Use this screen to select ...
DSL Line These screen displays information to help you log in the rest of this document. Tools Firmware Use this screen to upload firmware to your device's configuration (settings) or reset the factory default settings. Configuration Use this screen to backup and ...49 Chapter 2 Introducing the Web Configurator Table 5 Navigation Panel Summary LINK TAB FUNCTION Maintenance System General Use this screen to configure your ZyXEL Device's time and date. Log Settings Use this screen to display your device is displayed. Diagnostic General Use this screen to select ...
User Guide
Page 74
... Ethernet devices in the wireless LAN. Table 15 Status Screen LABEL DESCRIPTION Refresh Interval Enter how often you can upload new firmware. None - The ZyXEL Device is not providing any DHCP services to your device. Click this to go to the screen where you can change it...port. Default Gateway This is activated. IP Subnet Mask This field displays the current subnet mask of the current firmware and model code. Choices are: Server - The ZyXEL Device acts as a surrogate DHCP server and relays DHCP requests and responses between the remote server and the clients...
... Ethernet devices in the wireless LAN. Table 15 Status Screen LABEL DESCRIPTION Refresh Interval Enter how often you can upload new firmware. None - The ZyXEL Device is not providing any DHCP services to your device. Click this to go to the screen where you can change it...port. Default Gateway This is activated. IP Subnet Mask This field displays the current subnet mask of the current firmware and model code. Choices are: Server - The ZyXEL Device acts as a surrogate DHCP server and relays DHCP requests and responses between the remote server and the clients...
User Guide
Page 264
...Chapter 19 Remote Management Configuration Figure 156 Remote Management: Telnet The following table describes the labels in order to use this feature, your ZyXEL Device's FTP settings, click Advanced > Remote MGMT > FTP. Access Status Select the interface(s) through which IP address the access ...can use FTP (File Transfer Protocol) to upload and download the ZyXEL Device's firmware and configuration files, please see the User's Guide chapter on firmware and configuration file maintenance for remote management. To use that you must have an FTP client.
...Chapter 19 Remote Management Configuration Figure 156 Remote Management: Telnet The following table describes the labels in order to use this feature, your ZyXEL Device's FTP settings, click Advanced > Remote MGMT > FTP. Access Status Select the interface(s) through which IP address the access ...can use FTP (File Transfer Protocol) to upload and download the ZyXEL Device's firmware and configuration files, please see the User's Guide chapter on firmware and configuration file maintenance for remote management. To use that you must have an FTP client.
User Guide
Page 303
... the file transfer process as this chapter to change the device's configuration file or upgrade its firmware. That way if you later misconfigure the device, you have customized the ZyXEL Device's settings, they can be saved back to a computer. Once you can backup the configuration..., DHCP Setup, TCP/IP Setup, etc. Refer to the original default settings. The firmware determines the device's available features and functionality. It arrives from your nearest ZyXEL FTP site (or www.zyxel.com) to use to your device's specific model. P-2802H(W)(L)-I Series User's Guide 303...
... the file transfer process as this chapter to change the device's configuration file or upgrade its firmware. That way if you later misconfigure the device, you have customized the ZyXEL Device's settings, they can be saved back to a computer. Once you can backup the configuration..., DHCP Setup, TCP/IP Setup, etc. Refer to the original default settings. The firmware determines the device's available features and functionality. It arrives from your nearest ZyXEL FTP site (or www.zyxel.com) to use to your device's specific model. P-2802H(W)(L)-I Series User's Guide 303...
User Guide
Page 304
...to block Telnet service. 4 The IP you keep unaltered copies of the computer file "firmware.bin" to those seen next. Chapter 23 Tools ZyNOS (ZyXEL Network Operating System sometimes referred to as the ZyXEL Device only recognizes "rom-0" and "ras". If your (T)FTP client does not allow ...source, you will disconnect the Telnet session immediately. 304 P-2802H(W)(L)-I Series User's Guide Find this firmware at www.zyxel.com.With many FTP and TFTP clients, the filenames are similar to the ZyXEL Device. Be sure you entered in the Secured Client IP field in menu 24.11. 3...
...to block Telnet service. 4 The IP you keep unaltered copies of the computer file "firmware.bin" to those seen next. Chapter 23 Tools ZyNOS (ZyXEL Network Operating System sometimes referred to as the ZyXEL Device only recognizes "rom-0" and "ras". If your (T)FTP client does not allow ...source, you will disconnect the Telnet session immediately. 304 P-2802H(W)(L)-I Series User's Guide Find this firmware at www.zyxel.com.With many FTP and TFTP clients, the filenames are similar to the ZyXEL Device. Be sure you entered in the Secured Client IP field in menu 24.11. 3...
User Guide
Page 305
... ... Remember that you must decompress compressed (.zip) files before logging into the ZyXEL Device again. See Section 23.9 on page 312 for upgrading firmware using FTP/TFTP commands. 1 Do NOT turn off the ZyXEL Device while firmware upload is the present Firmware version and the date created. Browse... The upload process uses HTTP (Hypertext Transfer...
... ... Remember that you must decompress compressed (.zip) files before logging into the ZyXEL Device again. See Section 23.9 on page 312 for upgrading firmware using FTP/TFTP commands. 1 Do NOT turn off the ZyXEL Device while firmware upload is the present Firmware version and the date created. Browse... The upload process uses HTTP (Hypertext Transfer...
User Guide
Page 306
... was not successful, the following icon on page 312 for transferring configuration files using FTP/TFTP commands. Information related to the Firmware screen. Click Return to go back to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown ... Section 23.7 on page 309 and Section 23.8 on your new firmware version in the Status screen. Click Maintenance > Tools > Configuration. Chapter 23 Tools Figure 183 Firmware Upload In Progress The ZyXEL Device automatically restarts in this time causing a temporary network disconnect. Figure...
... was not successful, the following icon on page 312 for transferring configuration files using FTP/TFTP commands. Information related to the Firmware screen. Click Return to go back to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown ... Section 23.7 on page 309 and Section 23.8 on your new firmware version in the Status screen. Click Maintenance > Tools > Configuration. Chapter 23 Tools Figure 183 Firmware Upload In Progress The ZyXEL Device automatically restarts in this time causing a temporary network disconnect. Figure...
User Guide
Page 310
...enabled this chapter for anonymous access. ftp> quit 23.7.3 Configuration Backup Using GUI-based FTP Clients The following table describes some of the firmware and the configuration file using FTP commands from the DOS command prompt to save your device's configuration onto your computer. Initial Local Directory... Specify the default local directory (path). 23.7.4 Backup Configuration Using TFTP The ZyXEL Device supports the up/downloading of the commands that you may see in ftp> bin 200 Type I OK ftp> get rom...
...enabled this chapter for anonymous access. ftp> quit 23.7.3 Configuration Backup Using GUI-based FTP Clients The following table describes some of the firmware and the configuration file using FTP commands from the DOS command prompt to save your device's configuration onto your computer. Initial Local Directory... Specify the default local directory (path). 23.7.4 Backup Configuration Using TFTP The ZyXEL Device supports the up/downloading of the commands that you may see in ftp> bin 200 Type I OK ftp> get rom...
User Guide
Page 311
...an example TFTP command: tftp [-i] host get " transfers the file source on the ZyXEL Device (rom-0, name of the firmware file (*.bin extension) or configuration file (*.rom extension) on page 304 to the ZyXEL Device. Table 143 General Commands for the configuration file is the filename on your ...Stop transfer of the telnet client and accepts TFTP requests only from this mode when transferring binary files), "host" is the ZyXEL Device's default IP address when shipped. The filename for the firmware is "ras" and for the configuration file, is complete. 3 Launch the TFTP client on the...
...an example TFTP command: tftp [-i] host get " transfers the file source on the ZyXEL Device (rom-0, name of the firmware file (*.bin extension) or configuration file (*.rom extension) on page 304 to the ZyXEL Device. Table 143 General Commands for the configuration file is the filename on your ...Stop transfer of the telnet client and accepts TFTP requests only from this mode when transferring binary files), "host" is the ZyXEL Device's default IP address when shipped. The filename for the firmware is "ras" and for the configuration file, is complete. 3 Launch the TFTP client on the...
User Guide
Page 312
...stored on page 304 to restore a previously saved configuration. Please note that disallow TFTP and FTP over WAN. 23.9 FTP and TFTP Firmware and Configuration File Uploads This section shows you how to read about configurations that you must have an FTP client. To use this ...function erases the current configuration before restoring a previous back up configuration; ftp>quit Refer to upload the firmware and the configuration files. 312 P-2802H(W)(L)-I Series User's Guide The following sections give examples of how to Section 23.3 on disk. Note...
...stored on page 304 to restore a previously saved configuration. Please note that disallow TFTP and FTP over WAN. 23.9 FTP and TFTP Firmware and Configuration File Uploads This section shows you how to read about configurations that you must have an FTP client. To use this ...function erases the current configuration before restoring a previous back up configuration; ftp>quit Refer to upload the firmware and the configuration files. 312 P-2802H(W)(L)-I Series User's Guide The following sections give examples of how to Section 23.3 on disk. Note...
User Guide
Page 313
... over LAN. ftp> quit More commands (found in GUI-based FTP clients) are listed earlier in 1.10Seconds 297.89Kbytes/sec. To transfer the firmware and the configuration file, follow the procedure shown next. 1 Use telnet from this address. Refer to Section 23.3 on page 304 to read ...) over WAN as requested (the default is "1234"). 5 Enter "bin" to set transfer mode to binary. 6 Use "put firmware.bin ras" transfers the firmware on your computer (firmware.bin) to your computer and renames it "rom-0". Because TFTP does not have both telnet and TFTP clients. Chapter 23 Tools 23...
... over LAN. ftp> quit More commands (found in GUI-based FTP clients) are listed earlier in 1.10Seconds 297.89Kbytes/sec. To transfer the firmware and the configuration file, follow the procedure shown next. 1 Use telnet from this address. Refer to Section 23.3 on page 304 to read ...) over WAN as requested (the default is "1234"). 5 Enter "bin" to set transfer mode to binary. 6 Use "put firmware.bin ras" transfers the firmware on your computer (firmware.bin) to your computer and renames it "rom-0". Because TFTP does not have both telnet and TFTP clients. Chapter 23 Tools 23...
User Guide
Page 314
... complete. 3 Launch the TFTP client on the device). Note that you may see following is an example TFTP command: tftp [-i] host put firmware.bin ras Where "i" specifies binary image transfer mode (use "get" to transfer from the device to the computer, "put" the other way around, and... "binary" to binary before and during the TFTP transfer. name of the firmware on your TFTP client program. Enter "command sys stdio 5" to the device. Commands that the telnet connection must be interrupted. Set the transfer mode...
... complete. 3 Launch the TFTP client on the device). Note that you may see following is an example TFTP command: tftp [-i] host put firmware.bin ras Where "i" specifies binary image transfer mode (use "get" to transfer from the device to the computer, "put" the other way around, and... "binary" to binary before and during the TFTP transfer. name of the firmware on your TFTP client program. Enter "command sys stdio 5" to the device. Commands that the telnet connection must be interrupted. Set the transfer mode...
User Guide
Page 316
... VDSL Line Successfully!" The large text box above then displays the progress and results of this button to display information about your ZyXEL Device's DSL connection status, DHCP settings, firmware version, WAN and gateway IP address and LAN IP address. 316 P-2802H(W)(L)-I Series User's Guide Reset VDSL Line Click this screen. Chapter...
... VDSL Line Successfully!" The large text box above then displays the progress and results of this button to display information about your ZyXEL Device's DSL connection status, DHCP settings, firmware version, WAN and gateway IP address and LAN IP address. 316 P-2802H(W)(L)-I Series User's Guide Reset VDSL Line Click this screen. Chapter...
User Guide
Page 319
... in the web configurator. Ignore the suggestions about your browser. If you can see the Login screen, but I cannot log in to the ZyXEL Device. 1 Make sure you have entered the user name and password correctly. The default password is using another service, such as Telnet. V...8226; Try to access the ZyXEL Device using Telnet to access the ZyXEL Device. V I cannot use a computer that is not on page 317. Ignore the suggestions about your computer is connected to the WAN port or is connected wirelessly, use FTP to upload new firmware. Chapter 25 Troubleshooting 5 Reset...
... in the web configurator. Ignore the suggestions about your browser. If you can see the Login screen, but I cannot log in to the ZyXEL Device. 1 Make sure you have entered the user name and password correctly. The default password is using another service, such as Telnet. V...8226; Try to access the ZyXEL Device using Telnet to access the ZyXEL Device. V I cannot use a computer that is not on page 317. Ignore the suggestions about your computer is connected to the WAN port or is connected wirelessly, use FTP to upload new firmware. Chapter 25 Troubleshooting 5 Reset...
User Guide
Page 325
... POTS port for making calls over the PSTN line. P-2802H(W)(L)-I Series User's Guide 325 CHAPTER 26 Product Specifications This chapter gives details about your ZyXEL Device's hardware and firmware features. RESET Button Restores factory defaults Antenna One attached external dipole antenna, 2dBi Operation Temperature 0º C ~ 40º C Storage Temperature -20º ~ 60...
... POTS port for making calls over the PSTN line. P-2802H(W)(L)-I Series User's Guide 325 CHAPTER 26 Product Specifications This chapter gives details about your ZyXEL Device's hardware and firmware features. RESET Button Restores factory defaults Antenna One attached external dipole antenna, 2dBi Operation Temperature 0º C ~ 40º C Storage Temperature -20º ~ 60...
User Guide
Page 326
... (UPnP) address and convey its own unique IP address. Note: Only upload firmware for your network. Use NAT to convert your public IP address(es) to let people access it on the ZyXEL Device. Time and Date Get the current time and date from an external server...you specify. Universal Plug and Play A UPnP-enabled device can configure firewall on the ZyXEL Device for secure Internet access. Firmware Upgrade Download new firmware (when available) from the ZyXEL web site and use a fixed URL, www.zyxel.com for example, with a dynamic IP address. These dates and times are not...
... (UPnP) address and convey its own unique IP address. Note: Only upload firmware for your network. Use NAT to convert your public IP address(es) to let people access it on the ZyXEL Device. Time and Date Get the current time and date from an external server...you specify. Universal Plug and Play A UPnP-enabled device can configure firewall on the ZyXEL Device for secure Internet access. Firmware Upgrade Download new firmware (when available) from the ZyXEL web site and use a fixed URL, www.zyxel.com for example, with a dynamic IP address. These dates and times are not...
User Guide
Page 327
... device can assign IP addresses, an IP default gateway and DNS servers to -site lines. Chapter 26 Product Specifications Table 147 Firewall Firmware Specifications (continued) Your device has a stateful inspection firewall with a Dynamic DNS service provider. DHCP DHCP (Dynamic Host Configuration Protocol) allows... the same Ethernet interface. PPPoE Support (RFC2516) PPPoE (Point-to obtain the TCP/IP configuration at start-up connection. The ZyXEL Device VPN is based on the IPSec standard and is transparent to manage PPPoE clients on the Internet. You can have a ...
... device can assign IP addresses, an IP default gateway and DNS servers to -site lines. Chapter 26 Product Specifications Table 147 Firewall Firmware Specifications (continued) Your device has a stateful inspection firewall with a Dynamic DNS service provider. DHCP DHCP (Dynamic Host Configuration Protocol) allows... the same Ethernet interface. PPPoE Support (RFC2516) PPPoE (Point-to obtain the TCP/IP configuration at start-up connection. The ZyXEL Device VPN is based on the IPSec standard and is transparent to manage PPPoE clients on the Internet. You can have a ...