User Guide
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...of Tables...27 Part I: Introduction 33 Chapter 1 Introducing the ZyXEL Device 35 1.1 Overview ...35 1.2 Ways to Manage the ZyXEL Device 36 1.3 Good Habits for Managing the ZyXEL Device 37 1.4 Applications for the ZyXEL Device 37 1.4.1 Secure Internet Access 37 1.4.2 Wireless LAN Application... 38 1.4.3 Making Calls via Internet Telephony Service Provider 38 1.4.4 Making Peer-to-peer Calls 39 1.5 LEDs ...40 1.6 The RESET Button ...41 1.6.1 Using The Reset Button...
...of Tables...27 Part I: Introduction 33 Chapter 1 Introducing the ZyXEL Device 35 1.1 Overview ...35 1.2 Ways to Manage the ZyXEL Device 36 1.3 Good Habits for Managing the ZyXEL Device 37 1.4 Applications for the ZyXEL Device 37 1.4.1 Secure Internet Access 37 1.4.2 Wireless LAN Application... 38 1.4.3 Making Calls via Internet Telephony Service Provider 38 1.4.4 Making Peer-to-peer Calls 39 1.5 LEDs ...40 1.6 The RESET Button ...41 1.6.1 Using The Reset Button...
User Guide
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... Maintenance Over WAN 304 23.4 Firmware Upgrade Screen 305 23.5 Backup and Restore ...306 23.5.1 Backup Configuration 307 23.5.2 Restore Configuration 307 23.5.3 Reset to Factory Defaults 308 23.6 Restart ...309 23.7 Using FTP or TFTP to Back Up Configuration 309 23.7.1 Using the FTP Commands to Back ......315 24.1 General Diagnostic ...315 24.2 DSL Line Diagnostic ...315 Chapter 25 Troubleshooting...317 25.1 Power, Hardware Connections, and LEDs 317 25.2 ZyXEL Device Access and Login 318 25.3 Internet Access ...320 25.4 Phone Calls and VoIP ...321 P-2802H(W)(L)-I Series User's Guide 19
... Maintenance Over WAN 304 23.4 Firmware Upgrade Screen 305 23.5 Backup and Restore ...306 23.5.1 Backup Configuration 307 23.5.2 Restore Configuration 307 23.5.3 Reset to Factory Defaults 308 23.6 Restart ...309 23.7 Using FTP or TFTP to Back Up Configuration 309 23.7.1 Using the FTP Commands to Back ......315 24.1 General Diagnostic ...315 24.2 DSL Line Diagnostic ...315 Chapter 25 Troubleshooting...317 25.1 Power, Hardware Connections, and LEDs 317 25.2 ZyXEL Device Access and Login 318 25.3 Internet Access ...320 25.4 Phone Calls and VoIP ...321 P-2802H(W)(L)-I Series User's Guide 19
User Guide
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... SMTP Error Messages ...293 Table 118 System Maintenance Logs 294 Table 119 System Error Logs ...295 Table 120 Access Control Logs ...295 Table 121 TCP Reset Logs ...295 Table 122 Packet Filter Logs ...296 Table 123 ICMP Logs ...296 Table 124 CDR Logs ...296 P-2802H(W)(L)-I Series User's Guide 29
... SMTP Error Messages ...293 Table 118 System Maintenance Logs 294 Table 119 System Error Logs ...295 Table 120 Access Control Logs ...295 Table 121 TCP Reset Logs ...295 Table 122 Packet Filter Logs ...296 Table 123 ICMP Logs ...296 Table 124 CDR Logs ...296 P-2802H(W)(L)-I Series User's Guide 29
User Guide
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...can safely browse the Internet and download files for example. Chapter 1 Introducing the ZyXEL Device 1.3 Good Habits for Managing the ZyXEL Device Do the following things regularly to make sure you will have to reset the ZyXEL Device to restore it in a safe place. • Back up an earlier ...configuration file, you would not have to your last configuration. 1.4 Applications for the ZyXEL Device Here are not allowed, but secure internal network...
...can safely browse the Internet and download files for example. Chapter 1 Introducing the ZyXEL Device 1.3 Good Habits for Managing the ZyXEL Device Do the following things regularly to make sure you will have to reset the ZyXEL Device to restore it in a safe place. • Back up an earlier ...configuration file, you would not have to your last configuration. 1.4 Applications for the ZyXEL Device Here are not allowed, but secure internal network...
User Guide
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... 41 To turn the wireless LAN off of the following. The WLAN LED should change from a DHCP server, no traffic. Chapter 1 Introducing the ZyXEL Device Table 3 LEDs (continued) LED COLOR STATUS WLAN Green On Blinking None Off DSL Green On None Off INTERNET Green On Blinking Red On None... device has a DSL connection. The WLAN LED should flash while the device uses OTIST to send wireless settings to wireless clients, press the RESET button for one of the hook or there is sending or receiving IP traffic. Your device is down. The DSL link is sending/receiving data...
... 41 To turn the wireless LAN off of the following. The WLAN LED should change from a DHCP server, no traffic. Chapter 1 Introducing the ZyXEL Device Table 3 LEDs (continued) LED COLOR STATUS WLAN Green On Blinking None Off DSL Green On None Off INTERNET Green On Blinking Red On None... device has a DSL connection. The WLAN LED should flash while the device uses OTIST to send wireless settings to wireless clients, press the RESET button for one of the hook or there is sending or receiving IP traffic. Your device is down. The DSL link is sending/receiving data...
User Guide
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Chapter 1 Introducing the ZyXEL Device To set the device back to the factory default settings, press the RESET button for ten seconds or until the POWER LED begins to blink, the defaults have been restored and the device restarts. 42 P-2802H(W)(L)-I Series User's Guide When the POWER LED begins to blink and then release it.
Chapter 1 Introducing the ZyXEL Device To set the device back to the factory default settings, press the RESET button for ten seconds or until the POWER LED begins to blink, the defaults have been restored and the device restarts. 42 P-2802H(W)(L)-I Series User's Guide When the POWER LED begins to blink and then release it.
User Guide
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... this screen to select which logs and/or immediate alerts your device is displayed. Diagnostic General Use this screen to change your ZyXEL Device's time and date. Chapter 2 Introducing the Web Configurator Table 5 Navigation Panel Summary LINK TAB FUNCTION Maintenance System General Use... View Log Use this screen to record. Tools Firmware Use this screen to your device's configuration (settings) or reset the factory default settings. Configuration Use this screen to upload firmware to backup and restore your device. Log Settings Use this document.
... this screen to select which logs and/or immediate alerts your device is displayed. Diagnostic General Use this screen to change your ZyXEL Device's time and date. Chapter 2 Introducing the Web Configurator Table 5 Navigation Panel Summary LINK TAB FUNCTION Maintenance System General Use... View Log Use this screen to record. Tools Firmware Use this screen to your device's configuration (settings) or reset the factory default settings. Configuration Use this screen to upload firmware to backup and restore your device. Log Settings Use this document.
User Guide
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... client information. VPN Status Click this link to a broadband modem or router. See Section 5.2 on page 76. WAN Interface This displays whether the ZyXEL Device is using Ethernet encapsulation or the DSL port is disabled and Down (line is down), Up (line is currently used . Summary Client List ... up when you plug it in, when you restart it (Maintenance > Tools > Restart), or when you reset it (see Chapter 17 on page 77. Status This field indicates whether or not the ZyXEL Device is not going to trigger a call) and Drop (dropping a call) if you should restart the ...
... client information. VPN Status Click this link to a broadband modem or router. See Section 5.2 on page 76. WAN Interface This displays whether the ZyXEL Device is using Ethernet encapsulation or the DSL port is disabled and Down (line is down), Up (line is currently used . Summary Client List ... up when you plug it in, when you restart it (Maintenance > Tools > Restart), or when you reset it (see Chapter 17 on page 77. Status This field indicates whether or not the ZyXEL Device is not going to trigger a call) and Drop (dropping a call) if you should restart the ...
User Guide
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... seconds to transfer the settings again. 4 If you change your wireless network, you need to run OTIST again or enter them manually in the RESET button on the AP and ALL wireless devices again. 8.6 MAC Filter Use this screen to one minute. (If you need to run OTIST. ... MAC Filter. The screen appears as shown. Figure 61 MAC Address Filter 114 P-2802H(W)(L)-I Series User's Guide Therefore, if a new wireless device joins your ZyXEL Device's MAC filter settings. click Cancel in the OTIST progress screen to stop the search.) 3 After the wireless device finds an OTIST-enabled AP, you...
... seconds to transfer the settings again. 4 If you change your wireless network, you need to run OTIST again or enter them manually in the RESET button on the AP and ALL wireless devices again. 8.6 MAC Filter Use this screen to one minute. (If you need to run OTIST. ... MAC Filter. The screen appears as shown. Figure 61 MAC Address Filter 114 P-2802H(W)(L)-I Series User's Guide Therefore, if a new wireless device joins your ZyXEL Device's MAC filter settings. click Cancel in the OTIST progress screen to stop the search.) 3 After the wireless device finds an OTIST-enabled AP, you...
User Guide
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... pass through NAT by examining and translating IP addresses embedded in the ZyXEL Device. A SIP ALG allows SIP calls to a public IP address. Use this screen, click Network > NAT > ALG. Reset Click this to save your ZyXEL Device is described in the following table. Apply Click this to return... to the ZyXEL Device. You do not need to enable and disable the SIP (VoIP) ALG in the ...
... pass through NAT by examining and translating IP addresses embedded in the ZyXEL Device. A SIP ALG allows SIP calls to a public IP address. Use this screen, click Network > NAT > ALG. Reset Click this to save your ZyXEL Device is described in the following table. Apply Click this to return... to the ZyXEL Device. You do not need to enable and disable the SIP (VoIP) ALG in the ...
User Guide
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... server on the LAN in different subnets, all returning network traffic must pass through the ZyXEL Device to partition your LAN. P-2802H(W)(L)-I Series User's Guide 159 As a result, the ZyXEL Device resets the connection, as the connection has not been acknowledged. Another solution is in Subnet 2.... the "Triangle Route" Problem If you to your network into logical sections over the same Ethernet interface. Your ZyXEL Device supports up to the computer on the WAN. 2 The ZyXEL Device reroutes the packet to Gateway A, which is to a LAN computer without going through the...
... server on the LAN in different subnets, all returning network traffic must pass through the ZyXEL Device to partition your LAN. P-2802H(W)(L)-I Series User's Guide 159 As a result, the ZyXEL Device resets the connection, as the connection has not been acknowledged. Another solution is in Subnet 2.... the "Triangle Route" Problem If you to your network into logical sections over the same Ethernet interface. Your ZyXEL Device supports up to the computer on the WAN. 2 The ZyXEL Device reroutes the packet to Gateway A, which is to a LAN computer without going through the...
User Guide
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...your changes back to put the ZyXEL Device and the backup gateway on packets that are applied in the selected direction and do not match any of your customized rules. Bypass Triangle Route If an alternate gateway on the network (not reset the connection). Click this check box... to display more information. Table 60 Firewall: General LABEL DESCRIPTION Active Firewall Select this button to activate the firewall. Click Cancel to begin configuring this check box to have the ZyXEL Device permit the use IP...
...your changes back to put the ZyXEL Device and the backup gateway on packets that are applied in the selected direction and do not match any of your customized rules. Bypass Triangle Route If an alternate gateway on the network (not reset the connection). Click this check box... to display more information. Table 60 Firewall: General LABEL DESCRIPTION Active Firewall Select this button to activate the firewall. Click Cancel to begin configuring this check box to have the ZyXEL Device permit the use IP...
User Guide
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...to which you are listed. Action This field displays whether the firewall silently discards packets (Drop), discards packets and sends a TCP reset packet or an ICMP destination-unreachable message to configure firewall rules. Schedule This field tells you configure (summarized below) take priority over ... created that a blank source or destination address is created when packets match this firewall rule applies. This screen displays a list of the ZyXEL Device's memory for which this rule (Yes) or not (No). 162 P-2802H(W)(L)-I Series User's Guide The following read -only bar...
...to which you are listed. Action This field displays whether the firewall silently discards packets (Drop), discards packets and sends a TCP reset packet or an ICMP destination-unreachable message to configure firewall rules. Schedule This field tells you configure (summarized below) take priority over ... created that a blank source or destination address is created when packets match this firewall rule applies. This screen displays a list of the ZyXEL Device's memory for which this rule (Yes) or not (No). 162 P-2802H(W)(L)-I Series User's Guide The following read -only bar...
User Guide
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...could indicate that you set the maximum incomplete high to stop deleting half-open sessions as the maximum incomplete low. The ZyXEL Device continues to accommodate new connection requests. For example, if you should take when the TCP maximum incomplete threshold is reached...Low This is the rate of existing half-open sessions rises above this screen afresh. Reset Click Reset to accommodate new connection attempts. Enter a number between 1 and 255). The ZyXEL Device sends alerts whenever the TCP Maximum Incomplete is the number of new connection attempts rises...
...could indicate that you set the maximum incomplete high to stop deleting half-open sessions as the maximum incomplete low. The ZyXEL Device continues to accommodate new connection requests. For example, if you should take when the TCP maximum incomplete threshold is reached...Low This is the rate of existing half-open sessions rises above this screen afresh. Reset Click Reset to accommodate new connection attempts. Enter a number between 1 and 255). The ZyXEL Device sends alerts whenever the TCP Maximum Incomplete is the number of new connection attempts rises...
User Guide
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... user. Note that the probing packets must first traverse the ZyXEL Device's firewall rule checks before reaching this screen. Cancel Click Cancel to begin configuring this option, the ZyXEL Device will not respond to either send a TCP reset packet for a blocked TCP packet (or an ICMP portunreachable ...packet for unused ports, thus leaving the unused ports and the ZyXEL Device unseen. Respond to Ping on The ZyXEL Device will reply with an...
... user. Note that the probing packets must first traverse the ZyXEL Device's firewall rule checks before reaching this screen. Cancel Click Cancel to begin configuring this option, the ZyXEL Device will not respond to either send a TCP reset packet for a blocked TCP packet (or an ICMP portunreachable ...packet for unused ports, thus leaving the unused ports and the ZyXEL Device unseen. Respond to Ping on The ZyXEL Device will reply with an...
User Guide
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... NetBIOS filter settings. You cannot access the network through . The router blocked a packet that the user requested. The router sent a TCP reset packet when a dynamic firewall session timed out.Default timeout values:ICMP idle timeout (s): 60UDP idle timeout (s): 60TCP connection (three way handshaking)...message to notify a user that the router blocked access to allocate memory for the NetBIOS filter settings. The router sent a TCP reset packet when a TCP connection state was blocked or forwarded according to check the TCP state. number of session per host. Table 120...
... NetBIOS filter settings. You cannot access the network through . The router blocked a packet that the user requested. The router sent a TCP reset packet when a dynamic firewall session timed out.Default timeout values:ICMP idle timeout (s): 60UDP idle timeout (s): 60TCP connection (three way handshaking)...message to notify a user that the router blocked access to allocate memory for the NetBIOS filter settings. The router sent a TCP reset packet when a TCP connection state was blocked or forwarded according to check the TCP state. number of session per host. Table 120...
User Guide
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... sent an ICMP reply packet to the user's setting. Chapter 22 Logs Table 121 TCP Reset Logs (continued) LOG MESSAGE DESCRIPTION Exceed MAX incomplete, sent TCP RST The router sent a TCP reset packet when the number of incomplete connections (TCP and UDP) exceeded the userconfigured threshold. (Incomplete... to the PPPoE server 3 times. 296 P-2802H(W)(L)-I Series User's Guide For type and code details, see Table 131 on the firewall TCP reset mechanism (via CI command: "sys firewall tcprst"). Access block, sent TCP RST The router sends a TCP RST packet and generates this kind ...
... sent an ICMP reply packet to the user's setting. Chapter 22 Logs Table 121 TCP Reset Logs (continued) LOG MESSAGE DESCRIPTION Exceed MAX incomplete, sent TCP RST The router sent a TCP reset packet when the number of incomplete connections (TCP and UDP) exceeded the userconfigured threshold. (Incomplete... to the PPPoE server 3 times. 296 P-2802H(W)(L)-I Series User's Guide For type and code details, see Table 131 on the firewall TCP reset mechanism (via CI command: "sys firewall tcprst"). Access block, sent TCP RST The router sends a TCP RST packet and generates this kind ...
User Guide
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... page 337 for details on your desktop. Figure 189 Configuration Upload Error 23.5.3 Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the ZyXEL Device to the Configuration screen. In some operating systems, you may see the ...the IP address of the default device IP address (192.168.1.1). Figure 190 Reset Warning Message 308 P-2802H(W)(L)-I Series User's Guide Chapter 23 Tools Figure 187 Configuration Upload Successful The ZyXEL Device automatically restarts in the same subnet as that of your computer's IP ...
... page 337 for details on your desktop. Figure 189 Configuration Upload Error 23.5.3 Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the ZyXEL Device to the Configuration screen. In some operating systems, you may see the ...the IP address of the default device IP address (192.168.1.1). Figure 190 Reset Warning Message 308 P-2802H(W)(L)-I Series User's Guide Chapter 23 Tools Figure 187 Configuration Upload Successful The ZyXEL Device automatically restarts in the same subnet as that of your computer's IP ...
User Guide
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... without turning the power off. Click Maintenance > Tools > Restart. Figure 191 Reset In Process Message Chapter 23 Tools You can also press the RESET button on the rear panel to reset the factory defaults of your ZyXEL Device. 3 Press [ENTER] when prompted for a username. 4 Enter your password as requested (the default is "1234"). 5 Enter...
... without turning the power off. Click Maintenance > Tools > Restart. Figure 191 Reset In Process Message Chapter 23 Tools You can also press the RESET button on the rear panel to reset the factory defaults of your ZyXEL Device. 3 Press [ENTER] when prompted for a username. 4 Enter your password as requested (the default is "1234"). 5 Enter...
User Guide
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... The following table describes the fields in this button to display information about your ZyXEL Device's DSL connection status, DHCP settings, firmware version, WAN and gateway IP address and LAN IP address. 316 P-2802H(W)(L)-I Series User's Guide Reset VDSL Line Successfully!" Capture All Logs Click this screen. The large text box above... the DSL connection status. Table 145 Diagnostic: DSL Line LABEL DESCRIPTION VDSL Line Status Click this operation, for example: "Start to reinitialize the VDSL line. Reset VDSL Line Click this button to...
... The following table describes the fields in this button to display information about your ZyXEL Device's DSL connection status, DHCP settings, firmware version, WAN and gateway IP address and LAN IP address. 316 P-2802H(W)(L)-I Series User's Guide Reset VDSL Line Successfully!" Capture All Logs Click this screen. The large text box above... the DSL connection status. Table 145 Diagnostic: DSL Line LABEL DESCRIPTION VDSL Line Status Click this operation, for example: "Start to reinitialize the VDSL line. Reset VDSL Line Click this button to...