User Guide
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P-2802H(W)(L)-I Series VDSL VoIP IAD User's Guide Version 3.70 6/2007 Edition 1 www.zyxel.com
P-2802H(W)(L)-I Series VDSL VoIP IAD User's Guide Version 3.70 6/2007 Edition 1 www.zyxel.com
User Guide
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....tw P-2802H(W)(L)-I Series User's Guide 3 User Guide Feedback Help us help you ! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. It contains information on setting up and running right away. Thank you get ...; Supporting Disk Refer to the included CD for improvement to help you. Send all User Guide-related comments, questions or suggestions for support documents. • ZyXEL Web Site Please refer to configure the...
....tw P-2802H(W)(L)-I Series User's Guide 3 User Guide Feedback Help us help you ! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. It contains information on setting up and running right away. Thank you get ...; Supporting Disk Refer to the included CD for improvement to help you. Send all User Guide-related comments, questions or suggestions for support documents. • ZyXEL Web Site Please refer to configure the...
User Guide
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... angle bracket ( > ) within a screen name denotes a mouse click. For example, "k" for kilo may denote "1000" or "1024", "M" for mega may be referred to as the "ZyXEL Device", the "device", the "system" or the "product" in this User's Guide. 1 Warnings tell you about things that is a shorthand for "for instance", and "i.e.," means...
... angle bracket ( > ) within a screen name denotes a mouse click. For example, "k" for kilo may denote "1000" or "1024", "M" for mega may be referred to as the "ZyXEL Device", the "device", the "system" or the "product" in this User's Guide. 1 Warnings tell you about things that is a shorthand for "for instance", and "i.e.," means...
User Guide
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ZyXEL Device Computer Notebook computer Server DSLAM Telephone Switch Firewall Router P-2802H(W)(L)-I Series User's Guide 5 Document Conventions Icons Used in Figures Figures in this User's Guide may use the following generic icons. The ZyXEL Device icon is not an exact representation of your device.
ZyXEL Device Computer Notebook computer Server DSLAM Telephone Switch Firewall Router P-2802H(W)(L)-I Series User's Guide 5 Document Conventions Icons Used in Figures Figures in this User's Guide may use the following generic icons. The ZyXEL Device icon is not an exact representation of your device.
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This product is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device. • Do NOT open the device or unit. There is recyclable. ONLY qualified service personnel should service or disassemble this device during a thunderstorm. Contact your local vendor to order a new one will step on them or stumble over them. • Always disconnect all cables from this device before servicing or disassembling. • Use ONLY an appropriate power adaptor or cord for your device. • Connect the power adaptor or cord to the right supply ...
This product is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device. • Do NOT open the device or unit. There is recyclable. ONLY qualified service personnel should service or disassemble this device during a thunderstorm. Contact your local vendor to order a new one will step on them or stumble over them. • Always disconnect all cables from this device before servicing or disassembling. • Use ONLY an appropriate power adaptor or cord for your device. • Connect the power adaptor or cord to the right supply ...
User Guide
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Contents Overview Contents Overview Introduction ...33 Introducing the ZyXEL Device 35 Introducing the Web Configurator 43 Wizard ...51 Internet and Wireless Setup Wizard 53 VoIP Wizard And Example ...65 Advanced ...71 Status Screens ...73 ...
Contents Overview Contents Overview Introduction ...33 Introducing the ZyXEL Device 35 Introducing the Web Configurator 43 Wizard ...51 Internet and Wireless Setup Wizard 53 VoIP Wizard And Example ...65 Advanced ...71 Status Screens ...73 ...
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......11 List of Figures ...21 List of Tables...27 Part I: Introduction 33 Chapter 1 Introducing the ZyXEL Device 35 1.1 Overview ...35 1.2 Ways to Manage the ZyXEL Device 36 1.3 Good Habits for Managing the ZyXEL Device 37 1.4 Applications for the ZyXEL Device 37 1.4.1 Secure Internet Access 37 1.4.2 Wireless LAN Application 38 1.4.3 Making Calls via Internet Telephony...
......11 List of Figures ...21 List of Tables...27 Part I: Introduction 33 Chapter 1 Introducing the ZyXEL Device 35 1.1 Overview ...35 1.2 Ways to Manage the ZyXEL Device 36 1.3 Good Habits for Managing the ZyXEL Device 37 1.4 Applications for the ZyXEL Device 37 1.4.1 Secure Internet Access 37 1.4.2 Wireless LAN Application 38 1.4.3 Making Calls via Internet Telephony...
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... 84 6.2 Internet Access Setup ...84 6.2.1 Advanced Internet Access Setup 86 6.3 WAN Interface Setup ...87 Chapter 7 LAN Setup...89 7.1 LAN Overview ...89 7.1.1 LANs, WANs and the ZyXEL Device 89 7.1.2 DHCP Setup ...90 7.2 DNS Server Addresses ...90 12 P-2802H(W)(L)-I Series User's Guide
... 84 6.2 Internet Access Setup ...84 6.2.1 Advanced Internet Access Setup 86 6.3 WAN Interface Setup ...87 Chapter 7 LAN Setup...89 7.1 LAN Overview ...89 7.1.1 LANs, WANs and the ZyXEL Device 89 7.1.2 DHCP Setup ...90 7.2 DNS Server Addresses ...90 12 P-2802H(W)(L)-I Series User's Guide
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Table of Contents 7.3 LAN TCP/IP ...90 7.3.1 IP Address and Subnet Mask 91 7.3.2 RIP Setup ...92 7.3.3 Multicast ...92 7.3.4 Any IP ...93 7.4 Configuring LAN IP ...94 7.4.1 Configuring Advanced LAN Setup 95 7.5 DHCP Setup ...96 7.6 LAN Client List ...97 7.7 LAN IP Alias ...99 Chapter 8 Wireless LAN...101 8.1 Wireless Network Overview 101 8.2 Wireless Security Overview 102 8.2.1 SSID ...102 8.2.2 MAC Address Filter 102 8.2.3 User Authentication 102 8.2.4 Encryption ...103 8.2.5 One-Touch Intelligent Security Technology (OTIST 104 8.3 Additional Wireless Terms 104 8.4 General WLAN Screen...
Table of Contents 7.3 LAN TCP/IP ...90 7.3.1 IP Address and Subnet Mask 91 7.3.2 RIP Setup ...92 7.3.3 Multicast ...92 7.3.4 Any IP ...93 7.4 Configuring LAN IP ...94 7.4.1 Configuring Advanced LAN Setup 95 7.5 DHCP Setup ...96 7.6 LAN Client List ...97 7.7 LAN IP Alias ...99 Chapter 8 Wireless LAN...101 8.1 Wireless Network Overview 101 8.2 Wireless Security Overview 102 8.2.1 SSID ...102 8.2.2 MAC Address Filter 102 8.2.3 User Authentication 102 8.2.4 Encryption ...103 8.2.5 One-Touch Intelligent Security Technology (OTIST 104 8.3 Additional Wireless Terms 104 8.4 General WLAN Screen...
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Table of Contents 9.4.2 Port Forwarding: Services and Port Numbers 122 9.4.3 Configuring Servers Behind Port Forwarding (Example 122 9.5 Configuring Port Forwarding 123 9.5.1 Port Forwarding Rule Edit 124 9.6 Address Mapping ...125 9.6.1 Address Mapping Rule Edit 126 9.6.2 SIP ALG ...128 Chapter 10 Voice...129 10.1 Introduction to VoIP ...129 10.2 SIP ...129 10.2.1 SIP Identities ...129 10.2.2 SIP Call Progression 130 10.2.3 SIP Servers ...130 10.2.4 RTP ...132 10.2.5 Pulse Code Modulation 132 10.2.6 Voice Coding ...132 10.2.7 PSTN Call Setup Signaling 133 10.2.8 MWI (Message Waiting ...
Table of Contents 9.4.2 Port Forwarding: Services and Port Numbers 122 9.4.3 Configuring Servers Behind Port Forwarding (Example 122 9.5 Configuring Port Forwarding 123 9.5.1 Port Forwarding Rule Edit 124 9.6 Address Mapping ...125 9.6.1 Address Mapping Rule Edit 126 9.6.2 SIP ALG ...128 Chapter 10 Voice...129 10.1 Introduction to VoIP ...129 10.2 SIP ...129 10.2.1 SIP Identities ...129 10.2.2 SIP Call Progression 130 10.2.3 SIP Servers ...130 10.2.4 RTP ...132 10.2.5 Pulse Code Modulation 132 10.2.6 Voice Coding ...132 10.2.7 PSTN Call Setup Signaling 133 10.2.8 MWI (Message Waiting ...
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... Contents 10.16 PSTN Line Screen ("L" models only 152 Chapter 11 Firewalls...155 11.1 Firewall Overview ...155 11.1.1 Stateful Inspection Firewall 155 11.1.2 About the ZyXEL Device Firewall 155 11.1.3 Guidelines For Enhancing Security With Your Firewall 156 11.2 General Firewall Policy Overview 156 11.3 Security Considerations 158 11.4 Triangle Route...
... Contents 10.16 PSTN Line Screen ("L" models only 152 Chapter 11 Firewalls...155 11.1 Firewall Overview ...155 11.1.1 Stateful Inspection Firewall 155 11.1.2 About the ZyXEL Device Firewall 155 11.1.3 Guidelines For Enhancing Security With Your Firewall 156 11.2 General Firewall Policy Overview 156 11.3 Security Considerations 158 11.4 Triangle Route...
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Table of Contents 13.4 IPSec and NAT ...182 Chapter 14 VPN Screens...185 14.1 VPN/IPSec Overview ...185 14.2 IPSec Algorithms ...185 14.2.1 AH (Authentication Header) Protocol 185 14.2.2 ESP (Encapsulating Security Payload) Protocol 185 14.3 My IP Address ...186 14.4 Secure Gateway Address 186 14.4.1 Dynamic Secure Gateway Address 187 14.5 VPN Setup Screen ...187 14.6 Keep Alive ...189 14.7 VPN, NAT, and NAT Traversal 189 14.8 Remote DNS Server ...190 14.9 ID Type and Content ...191 14.9.1 ID Type and Content Examples 192 14.10 Pre-Shared Key ...193 14.11 Editing VPN Policies ...193 14....
Table of Contents 13.4 IPSec and NAT ...182 Chapter 14 VPN Screens...185 14.1 VPN/IPSec Overview ...185 14.2 IPSec Algorithms ...185 14.2.1 AH (Authentication Header) Protocol 185 14.2.2 ESP (Encapsulating Security Payload) Protocol 185 14.3 My IP Address ...186 14.4 Secure Gateway Address 186 14.4.1 Dynamic Secure Gateway Address 187 14.5 VPN Setup Screen ...187 14.6 Keep Alive ...189 14.7 VPN, NAT, and NAT Traversal 189 14.8 Remote DNS Server ...190 14.9 ID Type and Content ...191 14.9.1 ID Type and Content Examples 192 14.10 Pre-Shared Key ...193 14.11 Editing VPN Policies ...193 14....
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Table of Contents 15.6 My Certificate Create ...216 15.7 My Certificate Details ...218 15.8 Trusted CAs ...221 15.9 Trusted CA Import ...223 15.10 Trusted CA Details ...224 15.11 Trusted Remote Hosts 226 15.12 Verifying a Trusted Remote Host's Certificate 228 15.12.1 Trusted Remote Host Certificate Fingerprints 228 15.13 Trusted Remote Hosts Import 229 15.14 Trusted Remote Host Certificate Details 229 15.15 Directory Servers ...232 15.16 Directory Server Add and Edit 233 Chapter 16 Static Route ...235 16.1 Static Route ...235 16.2 Configuring Static Route 235 16.2.1 Static Route Edit ...
Table of Contents 15.6 My Certificate Create ...216 15.7 My Certificate Details ...218 15.8 Trusted CAs ...221 15.9 Trusted CA Import ...223 15.10 Trusted CA Details ...224 15.11 Trusted Remote Hosts 226 15.12 Verifying a Trusted Remote Host's Certificate 228 15.12.1 Trusted Remote Host Certificate Fingerprints 228 15.13 Trusted Remote Hosts Import 229 15.14 Trusted Remote Host Certificate Details 229 15.15 Directory Servers ...232 15.16 Directory Server Add and Edit 233 Chapter 16 Static Route ...235 16.1 Static Route ...235 16.2 Configuring Static Route 235 16.2.1 Static Route Edit ...
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... Universal Plug and Play 271 20.1.1 How do I know if I'm using UPnP 271 20.1.2 NAT Traversal ...271 20.1.3 Cautions with UPnP 271 20.2 UPnP and ZyXEL ...272 20.2.1 Configuring UPnP 272 20.3 Installing UPnP in Windows Example 273 20.4 Using UPnP in Windows XP Example 276 Part IV: Maintenance, Troubleshooting and...
... Universal Plug and Play 271 20.1.1 How do I know if I'm using UPnP 271 20.1.2 NAT Traversal ...271 20.1.3 Cautions with UPnP 271 20.2 UPnP and ZyXEL ...272 20.2.1 Configuring UPnP 272 20.3 Installing UPnP in Windows Example 273 20.4 Using UPnP in Windows XP Example 276 Part IV: Maintenance, Troubleshooting and...
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... Chapter 24 Diagnostic ...315 24.1 General Diagnostic ...315 24.2 DSL Line Diagnostic ...315 Chapter 25 Troubleshooting...317 25.1 Power, Hardware Connections, and LEDs 317 25.2 ZyXEL Device Access and Login 318 25.3 Internet Access ...320 25.4 Phone Calls and VoIP ...321 P-2802H(W)(L)-I Series User's Guide 19
... Chapter 24 Diagnostic ...315 24.1 General Diagnostic ...315 24.2 DSL Line Diagnostic ...315 Chapter 25 Troubleshooting...317 25.1 Power, Hardware Connections, and LEDs 317 25.2 ZyXEL Device Access and Login 318 25.3 Internet Access ...320 25.4 Phone Calls and VoIP ...321 P-2802H(W)(L)-I Series User's Guide 19
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Table of Contents 25.5 Problems With Multiple SIP Accounts 322 25.5.1 Outgoing Calls ...322 25.5.2 Incoming Calls ...323 Chapter 26 Product Specifications ...325 Part V: Appendices and Index 335 Appendix A Setting up Your Computer's IP Address 337 Appendix B Pop-up Windows, JavaScripts and Java Permissions 349 Appendix C IP Addresses and Subnetting 355 Appendix D Wireless LANs 363 Appendix E Services ...373 Appendix F Internal SPTGEN 377 Appendix G Legal Information 401 Appendix H Customer Support 405 Index...411 20 P-2802H(W)(L)-I Series User's Guide
Table of Contents 25.5 Problems With Multiple SIP Accounts 322 25.5.1 Outgoing Calls ...322 25.5.2 Incoming Calls ...323 Chapter 26 Product Specifications ...325 Part V: Appendices and Index 335 Appendix A Setting up Your Computer's IP Address 337 Appendix B Pop-up Windows, JavaScripts and Java Permissions 349 Appendix C IP Addresses and Subnetting 355 Appendix D Wireless LANs 363 Appendix E Services ...373 Appendix F Internal SPTGEN 377 Appendix G Legal Information 401 Appendix H Customer Support 405 Index...411 20 P-2802H(W)(L)-I Series User's Guide
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List of Figures List of Figures Figure 1 Secure Internet Access Application 37 Figure 2 WLAN Application Example ...38 Figure 3 Internet Telephony Service Provider Application 39 Figure 4 Peer-to-peer Calling ...39 Figure 5 LEDs ...40 Figure 6 Password Screen ...44 Figure 7 Change Password Screen ...44 Figure 8 Replace Certificate Screen ...45 Figure 9 Wizard or Advanced Screen ...45 Figure 10 Main Screen ...46 Figure 11 Select a Mode ...54 Figure 12 Wizard Welcome ...54 Figure 13 Internet Access Wizard Setup: ISP Parameters 55 Figure 14 Internet Connection with PPPoE 56 Figure 15 ...
List of Figures List of Figures Figure 1 Secure Internet Access Application 37 Figure 2 WLAN Application Example ...38 Figure 3 Internet Telephony Service Provider Application 39 Figure 4 Peer-to-peer Calling ...39 Figure 5 LEDs ...40 Figure 6 Password Screen ...44 Figure 7 Change Password Screen ...44 Figure 8 Replace Certificate Screen ...45 Figure 9 Wizard or Advanced Screen ...45 Figure 10 Main Screen ...46 Figure 11 Select a Mode ...54 Figure 12 Wizard Welcome ...54 Figure 13 Internet Access Wizard Setup: ISP Parameters 55 Figure 14 Internet Connection with PPPoE 56 Figure 15 ...
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... Network > Wireless LAN > OTIST 111 Figure 56 Example: Wireless Client OTIST Screen 112 Figure 57 OTIST: Settings ...113 Figure 58 OTIST: In Progress on the ZyXEL Device 113 Figure 59 OTIST: In Progress on the Wireless Device 113 Figure 60 Start OTIST? ...113 Figure 61 MAC Address Filter ...114 Figure 62...
... Network > Wireless LAN > OTIST 111 Figure 56 Example: Wireless Client OTIST Screen 112 Figure 57 OTIST: Settings ...113 Figure 58 OTIST: In Progress on the ZyXEL Device 113 Figure 59 OTIST: In Progress on the Wireless Device 113 Figure 60 Start OTIST? ...113 Figure 61 MAC Address Filter ...114 Figure 62...
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List of Figures Figure 82 Phone Book > Speed Dial ...149 Figure 83 Phone Book > Incoming Call Policy 150 Figure 84 PSTN Line > General ...152 Figure 85 Ideal Firewall Setup ...158 Figure 86 "Triangle Route" Problem ...159 Figure 87 IP Alias ...160 Figure 88 Firewall: General ...160 Figure 89 Firewall Rules ...162 Figure 90 Firewall: Edit Rule ...164 Figure 91 Firewall: Customized Services 166 Figure 92 Firewall: Configure Customized Services 167 Figure 93 Firewall Example: Rules ...168 Figure 94 Edit Custom Port Example 168 Figure 95 Firewall Example: Edit Rule: Destination Address 169 ...
List of Figures Figure 82 Phone Book > Speed Dial ...149 Figure 83 Phone Book > Incoming Call Policy 150 Figure 84 PSTN Line > General ...152 Figure 85 Ideal Firewall Setup ...158 Figure 86 "Triangle Route" Problem ...159 Figure 87 IP Alias ...160 Figure 88 Firewall: General ...160 Figure 89 Firewall Rules ...162 Figure 90 Firewall: Edit Rule ...164 Figure 91 Firewall: Customized Services 166 Figure 92 Firewall: Configure Customized Services 167 Figure 93 Firewall Example: Rules ...168 Figure 94 Edit Custom Port Example 168 Figure 95 Firewall Example: Edit Rule: Destination Address 169 ...
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... Certificate 2 (Netscape 260 Figure 152 Example: Lock Denoting a Secure Connection 262 Figure 153 Replace Certificate ...262 Figure 154 Device-specific Certificate 263 Figure 155 Common ZyXEL Device Certificate 263 Figure 156 Remote Management: Telnet 264 Figure 157 Remote Management: FTP 265 Figure 158 SNMP Management Model 266 Figure 159 Remote Management...
... Certificate 2 (Netscape 260 Figure 152 Example: Lock Denoting a Secure Connection 262 Figure 153 Replace Certificate ...262 Figure 154 Device-specific Certificate 263 Figure 155 Common ZyXEL Device Certificate 263 Figure 156 Remote Management: Telnet 264 Figure 157 Remote Management: FTP 265 Figure 158 SNMP Management Model 266 Figure 159 Remote Management...