Reference Guide
Page 76
..., select either postcards or trifold brochures into the tray with the side to fit against the rollers. 8400-053 3. a. c. Phaser® 8400 Color Printer 2-45 Select Card Stock, then press the OK button to release sheets that may be printed first facedown with the top of either the ...paper type or Tray 1 as the paper source. Insert a maximum of 100 sheets of the page against the paper. 4. Fan the postcards or trifold brochures...
..., select either postcards or trifold brochures into the tray with the side to fit against the rollers. 8400-053 3. a. c. Phaser® 8400 Color Printer 2-45 Select Card Stock, then press the OK button to release sheets that may be printed first facedown with the top of either the ...paper type or Tray 1 as the paper source. Insert a maximum of 100 sheets of the page against the paper. 4. Fan the postcards or trifold brochures...
Reference Guide
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a. If the paper is correct. b. In the printer driver, select either the paper type or Tray 1 as the paper source. Select .... For more information, go to save your selection. 5. Adjust the paper guides to be stuck together. 2. At the printer's front panel, press the OK button if the paper type is not correct, select Change, then press the OK button.... fit against the rollers. 8400-053 3. Specialty Paper Printing Weatherproof Paper in Tray 1 1. Fan the Phaser Weatherproof Paper to release sheets that may be printed facedown with the top of the page against the paper...
a. If the paper is correct. b. In the printer driver, select either the paper type or Tray 1 as the paper source. Select .... For more information, go to save your selection. 5. Adjust the paper guides to be stuck together. 2. At the printer's front panel, press the OK button if the paper type is not correct, select Change, then press the OK button.... fit against the rollers. 8400-053 3. Specialty Paper Printing Weatherproof Paper in Tray 1 1. Fan the Phaser Weatherproof Paper to release sheets that may be printed facedown with the top of the page against the paper...
Service Manual
Page 17
...8-4 Control Panel Cover (PL1.0.5 8-5 Control Panel (PL1.0.6 8-5 Right Side Cover (PL1.0.10 8-5 Left Side Cover (PL1.0.9 8-6 Exit Cover (PL1.0.7 8-6 Ink Loader (PL1.0.8 8-7 Imaging 8-8 Y-Axis Belt, Y-Axis Tension Spring, and Y-Axis Motor 8-8 Printhead, Right and Left Printhead Restraints 8-10 Head Tilt Solenoid (PL4...Fans 8-40 Media Drive with Two Clutches and Solenoid (PL4.0.5 8-40 Tray 1 Pick Solenoid (PL4.0.3 8-41 Preheater Lift Solenoid (PL4.0.1 8-42 Process Drive (PL4.0.14 8-43 X-Axis Motor (PL4.0.12 8-44 Head Tilt Gear (PL4.0.9 8-45 Phaser 8400/8500/8550/8560 Color Printer ...
...8-4 Control Panel Cover (PL1.0.5 8-5 Control Panel (PL1.0.6 8-5 Right Side Cover (PL1.0.10 8-5 Left Side Cover (PL1.0.9 8-6 Exit Cover (PL1.0.7 8-6 Ink Loader (PL1.0.8 8-7 Imaging 8-8 Y-Axis Belt, Y-Axis Tension Spring, and Y-Axis Motor 8-8 Printhead, Right and Left Printhead Restraints 8-10 Head Tilt Solenoid (PL4...Fans 8-40 Media Drive with Two Clutches and Solenoid (PL4.0.5 8-40 Tray 1 Pick Solenoid (PL4.0.3 8-41 Preheater Lift Solenoid (PL4.0.1 8-42 Process Drive (PL4.0.14 8-43 X-Axis Motor (PL4.0.12 8-44 Head Tilt Gear (PL4.0.9 8-45 Phaser 8400/8500/8550/8560 Color Printer ...
Service Manual
Page 18
... 9-4 PL 2.0 Imaging 9-6 PL 3.0 Paper Path 9-8 PL 4.0 Motors, Gears, Solenoids, Clutches, and Fans 9-10 PL 5.0 Circuit Boards 9-12 PL 6.0 Sensors and Flags (Actuators 9-14 Xerox Supplies 9-16 10 Wiring Diagrams Main Wiring Diagram 10-2 Main Wiring Diagram (Continued 10-3 Right-Side Wiring ...A-4 Media Margin Specification Table A-6 Paper Weight Equivalence Table A-7 On-site Printhead Troubleshooting Checklist (8400 A-8 Ink Failure Checklist A-12 On-site Printhead Troubleshooting Checklist (8500/8550/8560 A-13 Index xvi Phaser 8400/8500/8550/8560 Color Printer Service Manual
... 9-4 PL 2.0 Imaging 9-6 PL 3.0 Paper Path 9-8 PL 4.0 Motors, Gears, Solenoids, Clutches, and Fans 9-10 PL 5.0 Circuit Boards 9-12 PL 6.0 Sensors and Flags (Actuators 9-14 Xerox Supplies 9-16 10 Wiring Diagrams Main Wiring Diagram 10-2 Main Wiring Diagram (Continued 10-3 Right-Side Wiring ...A-4 Media Margin Specification Table A-6 Paper Weight Equivalence Table A-7 On-site Printhead Troubleshooting Checklist (8400 A-8 Ink Failure Checklist A-12 On-site Printhead Troubleshooting Checklist (8500/8550/8560 A-13 Index xvi Phaser 8400/8500/8550/8560 Color Printer Service Manual
Service Manual
Page 48
...heater does not rotate. The main board interprets the sensor's signal and turns on the drum heater and Drum Fan to heat the Drum, or turns on the Transfix Module. The Y-Axis Belt uses an active tension system ...the Drum. The heated media is then passed between the Drum (now rotating much more detail on the Drum fan alone to float while the spring actively adjusts the belt tension. The Drum Heater Relay Board controls the series/... speed for each process. ■ Transfix CW ■ Maintenance CCW ■ Printing CCW 2-16 Phaser 8400/8500/8550/8560 Color Printer Service Manual
...heater does not rotate. The main board interprets the sensor's signal and turns on the drum heater and Drum Fan to heat the Drum, or turns on the Transfix Module. The Y-Axis Belt uses an active tension system ...the Drum. The heated media is then passed between the Drum (now rotating much more detail on the Drum fan alone to float while the spring actively adjusts the belt tension. The Drum Heater Relay Board controls the series/... speed for each process. ■ Transfix CW ■ Maintenance CCW ■ Printing CCW 2-16 Phaser 8400/8500/8550/8560 Color Printer Service Manual
Service Manual
Page 49
it senses the drum drive system slowing down, fingers caught in the drum belts and gears can be severely injured. Phaser 8400/8500/8550/8560 Color Printer Service Manual 2-17 Since the motor speeds up if it uses a closed-loop servo drive system, which is inherently dangerous. Theory of Operation Pulley Single Reduction Belt Drive Drum Temperature Sensor CW Fan CCW Y-Axis Motor Tension Spring Y-Axis Encoder Air Direction 8400 8500/8550/ 8560 s8500-020 Warning Always keep your fingers away from the drum drive system;
it senses the drum drive system slowing down, fingers caught in the drum belts and gears can be severely injured. Phaser 8400/8500/8550/8560 Color Printer Service Manual 2-17 Since the motor speeds up if it uses a closed-loop servo drive system, which is inherently dangerous. Theory of Operation Pulley Single Reduction Belt Drive Drum Temperature Sensor CW Fan CCW Y-Axis Motor Tension Spring Y-Axis Encoder Air Direction 8400 8500/8550/ 8560 s8500-020 Warning Always keep your fingers away from the drum drive system;
Service Manual
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... Error The root problem for this correct the problem? 3 Check and reseat all data cables to reach its setpoint. 3-26 Phaser 8400/8500/8550/8560 Color Printer Service Manual Program Faults 1. Thermal Faults 13,000.48: Thermal fault. No Go to Step 3. Did this error is too...the Printhead. Complete. Replace the Printhead. 13,003.42: 13,007.46: Troubleshooting Procedures for the printer. Check that the room temperature does not exceed specifications and the fans run correctly. Complete. No Go to 13,007 Error Code Step Questions and Actions 1 Ensure ground...
... Error The root problem for this correct the problem? 3 Check and reseat all data cables to reach its setpoint. 3-26 Phaser 8400/8500/8550/8560 Color Printer Service Manual Program Faults 1. Thermal Faults 13,000.48: Thermal fault. No Go to Step 3. Did this error is too...the Printhead. Complete. Replace the Printhead. 13,003.42: 13,007.46: Troubleshooting Procedures for the printer. Check that the room temperature does not exceed specifications and the fans run correctly. Complete. No Go to 13,007 Error Code Step Questions and Actions 1 Ensure ground...
Service Manual
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... 6. Are any of the F0130 fuse on page 4-65). Is the fuse blown? Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-27 Is the room too cold or too hot? Is the fan operating correctly? Did the test pass? Replace the Drum Temperature Sensor. 9 Check continuity ... 8 Using Service Diagnostics, run the Drum Temperature Sensor test. Error Messages and Codes Troubleshooting Procedure for adequate air flow. Replace the Electronics Module Fan. 7 Using Service Diagnostics, run the Drum Heater test. Did the test pass? Go to Step 6. 4 Verify clearance for 13,008 to...
... 6. Are any of the F0130 fuse on page 4-65). Is the fuse blown? Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-27 Is the room too cold or too hot? Is the fan operating correctly? Did the test pass? Replace the Drum Temperature Sensor. 9 Check continuity ... 8 Using Service Diagnostics, run the Drum Temperature Sensor test. Error Messages and Codes Troubleshooting Procedure for adequate air flow. Replace the Electronics Module Fan. 7 Using Service Diagnostics, run the Drum Heater test. Did the test pass? Go to Step 6. 4 Verify clearance for 13,008 to...
Service Manual
Page 100
... is installed and contacts the metallic portion of 8500/8550 models and in all 8560 models. 3-32 Phaser 8400/8500/8550/8560 Color Printer Service Manual Check that this clip is wrong with the Electronics Module Fan on full ■ Low humidity ■ Occasional Jam Behind the Front Cover messages, usually accompanied by : ■...
... is installed and contacts the metallic portion of 8500/8550 models and in all 8560 models. 3-32 Phaser 8400/8500/8550/8560 Color Printer Service Manual Check that this clip is wrong with the Electronics Module Fan on full ■ Low humidity ■ Occasional Jam Behind the Front Cover messages, usually accompanied by : ■...
Service Manual
Page 106
...8560) All melters = (8400) Ink Melt 1 37,010.46 = (8500/8550/8560) Ink Melt 1 = (8400) Ink Melt 2 37,011.47 = (8500/8550/8560) Ink Melt 2 = (8400) Ink Melt 3 37,012.48 = (8500/8550/8560) Ink Melt 3 = (8400) Ink Melt 4 37,013.48 = (8500/8550/8560) Ink Melt 4 Did the test pass? ... fan disconnect. Error Messages and Codes 8400 PEST Description 8500/8550/8560 PEST Description 37,012.48: Inkmelt 3 (Black) disconnect. Troubleshooting Procedure for Heaters Step Questions and Actions Yes No 1 Check the wiring running from the supply. 3-38 Phaser 8400/8500/8550/8560 Color Printer Service...
...8560) All melters = (8400) Ink Melt 1 37,010.46 = (8500/8550/8560) Ink Melt 1 = (8400) Ink Melt 2 37,011.47 = (8500/8550/8560) Ink Melt 2 = (8400) Ink Melt 3 37,012.48 = (8500/8550/8560) Ink Melt 3 = (8400) Ink Melt 4 37,013.48 = (8500/8550/8560) Ink Melt 4 Did the test pass? ... fan disconnect. Error Messages and Codes 8400 PEST Description 8500/8550/8560 PEST Description 37,012.48: Inkmelt 3 (Black) disconnect. Troubleshooting Procedure for Heaters Step Questions and Actions Yes No 1 Check the wiring running from the supply. 3-38 Phaser 8400/8500/8550/8560 Color Printer Service...
Service Manual
Page 107
...is not drawing the expected power. Or, ensure that the cables are not plugged into the clutch. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-39 For Phaser 8400 printers, the 50 V power supply is faulty or shorted by a power supply that the cables are not... plugged into any of the clutches. Troubleshooting Procedure for Fans Step Questions and Actions Yes No 1 Run the appropriate diagnostic...
...is not drawing the expected power. Or, ensure that the cables are not plugged into the clutch. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-39 For Phaser 8400 printers, the 50 V power supply is faulty or shorted by a power supply that the cables are not... plugged into any of the clutches. Troubleshooting Procedure for Fans Step Questions and Actions Yes No 1 Run the appropriate diagnostic...
Service Manual
Page 134
...Xerox logo to report printer status and some tests. 1. Release the buttons and the printer reboots into service mode with the Service Diagnostics menu displayed. 4-4 Phaser 8400/8500/8550/8560 Color Printer ... executed through the Control Panel by a Reboot (8400): 1. Turn the printer power Off. 2. Entering Service Diagnostics by a certified service technicians only. Entering Service Diagnostics by a...8560 models, indicates that no documented typical range exists. General Troubleshooting Service Diagnostics The printer has built-in diagnostics to Enter Diagnostics and press the OK button. Note Tests...
...Xerox logo to report printer status and some tests. 1. Release the buttons and the printer reboots into service mode with the Service Diagnostics menu displayed. 4-4 Phaser 8400/8500/8550/8560 Color Printer ... executed through the Control Panel by a Reboot (8400): 1. Turn the printer power Off. 2. Entering Service Diagnostics by a certified service technicians only. Entering Service Diagnostics by a...8560 models, indicates that no documented typical range exists. General Troubleshooting Service Diagnostics The printer has built-in diagnostics to Enter Diagnostics and press the OK button. Note Tests...
Service Manual
Page 136
...(first value) and the current sensor temperature (second value). Reports max and min values. Check All Activators Menu Shafts Menu Fans Menu Heaters Menu Paper Path Menu Drive Menu Drum Menu (8500) Motors Menu Misc. Heaters Monitors each of the nontemperature analog...= wide, Y, Media Path, and Process motor encoders). Control Panel Buttons Monitors Control Panel buttons and reports button presses. 4-6 Phaser 8400/8500/8550/8560 Color Printer Service Manual Whenever a state change is currently enabled (first value) and what percentage of the Control Panel/menu system. Line Voltage...
...(first value) and the current sensor temperature (second value). Reports max and min values. Check All Activators Menu Shafts Menu Fans Menu Heaters Menu Paper Path Menu Drive Menu Drum Menu (8500) Motors Menu Misc. Heaters Monitors each of the nontemperature analog...= wide, Y, Media Path, and Process motor encoders). Control Panel Buttons Monitors Control Panel buttons and reports button presses. 4-6 Phaser 8400/8500/8550/8560 Color Printer Service Manual Whenever a state change is currently enabled (first value) and what percentage of the Control Panel/menu system. Line Voltage...
Service Manual
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...to generate some sound or motion. Y-Axis Motor X-Axis Motor Purge Pump Motor Drum Fan Motor Media Path Motor Fan Motor Media Path Motor & Shafts Transfix Cam Shaft Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-7 Press a Control Panel button to stop the test. Pre-heater ...Cycles the motor/shaft repeatedly. Press a Control Panel button to stop the test Activators Menu Pulses the activator to cause it to the printer's state. Exercise All Cycles each of the listed activators 4 times in sequence. Tray 1 Pick Solenoid Cycles the activator repeatedly. Tilt ...
...to generate some sound or motion. Y-Axis Motor X-Axis Motor Purge Pump Motor Drum Fan Motor Media Path Motor Fan Motor Media Path Motor & Shafts Transfix Cam Shaft Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-7 Press a Control Panel button to stop the test. Pre-heater ...Cycles the motor/shaft repeatedly. Press a Control Panel button to stop the test Activators Menu Pulses the activator to cause it to the printer's state. Exercise All Cycles each of the listed activators 4 times in sequence. Tray 1 Pick Solenoid Cycles the activator repeatedly. Tilt ...
Service Manual
Page 215
... Kit wiper blade Complete. Did this printer. ■ Check that the Ink is Uneven or Wrong Troubleshooting Procedure Step Questions and Actions Yes 1 To remove discolored jets in the Printhead, color mixing at the faceplate, or Drum thermal problems. Using non-Xerox ink may be discolored. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-9 Did this correct...
... Kit wiper blade Complete. Did this printer. ■ Check that the Ink is Uneven or Wrong Troubleshooting Procedure Step Questions and Actions Yes 1 To remove discolored jets in the Printhead, color mixing at the faceplate, or Drum thermal problems. Using non-Xerox ink may be discolored. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-9 Did this correct...
Service Manual
Page 216
in the following order: ■ Drum Heater Relay Board ■ Drum Assembly ■ Electronics Module 5-10 Phaser 8400/8500/8550/8560 Color Printer Service Manual Go to Step 5. Are the Drum thermal values out of the Drum. Clean or replace the Drum Temperature...Procedure (Continued) Step Questions and Actions Yes 3 Check thermal regulation of the appropriate range? 4 Check the Drum Fan for correct installation Go to Step 5. Replace the Drum Fan. Run the Service Diagnostics Drum Thermal Check test, see "Temperature Status" on page 4-47. Print-Quality Troubleshooting...
in the following order: ■ Drum Heater Relay Board ■ Drum Assembly ■ Electronics Module 5-10 Phaser 8400/8500/8550/8560 Color Printer Service Manual Go to Step 5. Are the Drum thermal values out of the Drum. Clean or replace the Drum Temperature...Procedure (Continued) Step Questions and Actions Yes 3 Check thermal regulation of the appropriate range? 4 Check the Drum Fan for correct installation Go to Step 5. Replace the Drum Fan. Run the Service Diagnostics Drum Thermal Check test, see "Temperature Status" on page 4-47. Print-Quality Troubleshooting...
Service Manual
Page 231
... on Print Troubleshooting Procedure (Continued) Step Questions and Actions Yes 2 Check the Drum Maintenance Kit ground. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-25 Complete. 4 Clean the Stripper Blade and exit guides. Did this correct the problem?... Check, and if necesary, replace these parts; Go to verify the Drum maintenance system is operating correctly. 2. Did this correct the problem? Run service diagnostics to Step 5. No Go to Drum Fan...
... on Print Troubleshooting Procedure (Continued) Step Questions and Actions Yes 2 Check the Drum Maintenance Kit ground. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-25 Complete. 4 Clean the Stripper Blade and exit guides. Did this correct the problem?... Check, and if necesary, replace these parts; Go to verify the Drum maintenance system is operating correctly. 2. Did this correct the problem? Run service diagnostics to Step 5. No Go to Drum Fan...
Service Manual
Page 245
...the stuck heating plate. Inspect the cam shaft surfaces for ink on the top and bottom margin of the roller. Ensure the Drum Fan is not pushing the ink into the paper as well as the rest of the page, or ink on . Inspect the Drive Train and ensure that it self... oiling variations. Also, look for correct thermal regulation. Causes: Use the diagnostics to see even fill left to jar the plate free. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-39 Light band Uneven fill Should see that repeat every 11.63 cm (4.58 in .). Additionally, you observe variations in...
...the stuck heating plate. Inspect the cam shaft surfaces for ink on the top and bottom margin of the roller. Ensure the Drum Fan is not pushing the ink into the paper as well as the rest of the page, or ink on . Inspect the Drive Train and ensure that it self... oiling variations. Also, look for correct thermal regulation. Causes: Use the diagnostics to see even fill left to jar the plate free. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-39 Light band Uneven fill Should see that repeat every 11.63 cm (4.58 in .). Additionally, you observe variations in...
Service Manual
Page 261
..., and Drum Fan harnesses through the guides provided on the ground plane. Remove the pins holding the Process Drive gears in irreversable damage to 12 in the frame. Over tightening can result in their disengaged positions. 9. Phaser 84000/8500/8550/8560 Color Printer Service Manual 6-...11 Replacement Note Tighten the Process Drive screws to the printer. Adjustments and Calibrations 7. The hole in the upper mating gear should align with...
..., and Drum Fan harnesses through the guides provided on the ground plane. Remove the pins holding the Process Drive gears in irreversable damage to 12 in the frame. Over tightening can result in their disengaged positions. 9. Phaser 84000/8500/8550/8560 Color Printer Service Manual 6-...11 Replacement Note Tighten the Process Drive screws to the printer. Adjustments and Calibrations 7. The hole in the upper mating gear should align with...
Service Manual
Page 271
Service Parts Disassembly In this chapter... ■ Overview ■ General Notes on Disassembly ■ Covers ■ Imaging ■ Paper Path ■ Motors, Gears, Solenoids, Clutches, and Fans ■ Electronics 8 Chapter
Service Parts Disassembly In this chapter... ■ Overview ■ General Notes on Disassembly ■ Covers ■ Imaging ■ Paper Path ■ Motors, Gears, Solenoids, Clutches, and Fans ■ Electronics 8 Chapter