Xerox 7700DX - Phaser Color Laser Printer Support and Manuals
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Troubleshooting Guide - Page 1
PHASER® 7700 COLOR PRINTER
Advanced Features and Troubleshooting Manual
Troubleshooting Guide - Page 2
Phaser® 7700 Color Printer Advanced Features and Troubleshooting Manual
September 2001
Troubleshooting Guide - Page 4
... utility files 14
PANTONE Colors 15 Printing PANTONE Colors from the color selection book 15 Printing printer-specific PANTONE Colors 15 Installing the PANTONE Color files 16 Printing the PANTONE Color Chart from a Macintosh 16 Printing the PANTONE Color Chart from a PC 17
Adjusting Color Balance 18 Printing the Color Calibration Tutorial 18 Restore previous settings 19 Restore factory...
Troubleshooting Guide - Page 7
...- see page 3 I Negative and mirror images - For information about using color, refer to page 22. Advanced Features and Troubleshooting Manual
1 Updated printer drivers are described in the printer driver override the front panel settings. see page 8 I Booklet printing - Refer to the Phaser 7700 Color Printer User Guide for information about fonts, refer to page 11.
see page...
Troubleshooting Guide - Page 50
...44
Phaser 7700 Color Printer
I Read Me release notes I Printer drivers I Driver installers (for Mac and Windows) I Phaser 7700 Color Printer User Guide I Advanced Features and Troubleshooting Manual (this manual) I Installation Guide I How-to the various resources available for reading the PDF files) I Adobe Acrobat Reader (for installing and learning more about your Phaser color printer.
Troubleshooting Guide - Page 51
... address and that contain information about the printer configuration, supplies information, paper tips, etc. If your Phaser 7700 Color Printer. 3. On the printer's front panel, use the Printable Pages menu or the Support Menu to open a Service Request with Xerox Customer Support. I In the printer driver, the Technical Support link on the Troubleshooting tab. You can press the Information...
Troubleshooting Guide - Page 58
... the Phaser 7700
Color Printer User Guide.
Troubleshooting Phaser 7700 Color Printers
Calibrate for Paper
If you are not satisfied with the Transfer Setting closest to zero where there is no toner adherence problem. Printing problems
The printer times out when connected to a parallel port I Make sure you have to adjust the margins in the printer driver.
52
Phaser 7700 Color Printer On...
Service Manual - Page 75
... Counters
Clear Clear Clear Clear Clear
Error Code 30 Error Codes 12, 13, 14, & 15 Engineering Use Only Engineering Use Only Error Codes 40 and 44
Engineering Use Only
...Are you sure? Yes No
Refer to PostScript without running POST. Phaser 7700 Color Laser Printer Service Manual
2-45 Table 2-2 Service Diagnostics Test Menu Functions (cont'd.)
Test
Front Panel Display
Test Operation,...
Service Manual - Page 84
....
Does the Waste Toner Agitator Motor rotate? Yes No
Measure the voltage at the supply Troubleshooting the +24 VDC LVPS on page 3-90
Replace the Engine Control Board (RRP 42, on page 7-206). ABCDE
2-54
Phaser 7700 Color Laser Printer Service Manual Open the RH Door and defeat the interlock switch. CautionRemoving the Accumulator Belt Assembly allows ambient...
Service Manual - Page 113
...(see figure page 2-46) and Finisher frame ground. Repair or replace the wiring harness between H and L of the Set Clamp Home Sensor. From the Main Menu, select "Sensor... Does the voltage measure +5 VDC? ABCD
Phaser 7700 Color Laser Printer Service Manual
2-83 Error Code
Chain / Link
Front Panel Message
123
12-281
FINISHER ERROR 123 SET CLAMP FAILURE
Remove the Finisher Rear Cover ...
Service Manual - Page 141
...). 7. Phaser 7700 Color Laser Printer Service Manual 3-111
Note A-size prints are dark lines running along the
edge of the print.
3041-42
1. making horizontal print artifacts parallel to the shot edge of paper travel from the leading edge to the long axis of the developer housing. Run the Remove Print Smears routine. The printer displays no error code...
Service Manual - Page 150
...and is a limitation of the printer.
3-120 Phaser 7700 Color Laser Printer Service Manual If the problem continues, set the
paper type in
the printer. Inspect and replace the Fuser if necessary (RRP ...printer displays no error code.
1. Go to Mis-registration on page 7-174). Residual Image or Ghosting
There are offset by more than what you are using is the correct type for the
printer...
Service Manual - Page 179
...the fault is to isolate and repair the problem. Error: 30
■ ATC-YMCK ...specific entry desired and press OK.
YMCK Type Mismatch - Clear Tech Rep Faults
The following functions generate a Tech Rep Fault:
■ Belt Home Too long - Note
To clear a Tech Rep Fault, you must disconnect the
Finisher option. Errors: 40, 44
1. Phaser 7700 Color Laser Printer Service Manual...
Service Manual - Page 181
... and replace printer Field Replaceable Units (FRUs). For Removal and Replacement of the printer. In some instances, the Replacement Procedure is included, because it may contain special steps. For more detailed removal/replacement procedures, refer to the FRU Parts List on page 11-323. For specific assemblies and parts, refer to the Phaser 7700 Color Laser Printer Service & Support...
Service Manual - Page 385
Part Number
1
2
...Description
H-Transport Roll (IN) H-Transport Roll (OUT) H-Transport Belt (REP 17.4.1) Roll Support Bearing (Ball) Harness Guide Cover H-Transport Entrance Sensor (REP 17.4.2) Top Tray Full Sensor (REP 17.4.2) H-Transport ...Paper Guide Roll Bracket H-Transport Frame
Phaser 7700 Color Laser Printer Service Manual 11-355 Table 11-7 Horizontal Transport Assembly FRUs List (cont'd.)...
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