Troubleshooting Guide
Page 9
... initial printer set-up or when toners and imaging units are two procedures: Lighten/Darken Colors and Balance Colors. Use the Up Arrow and Down Arrow keys to change the value from 0 to the Main Menu. Select Balance Colors from the Calibrate Colors Menu and press OK. Balance Colors The Balance Colors procedure sets the balance between the primary colors (cyan...
... initial printer set-up or when toners and imaging units are two procedures: Lighten/Darken Colors and Balance Colors. Use the Up Arrow and Down Arrow keys to change the value from 0 to the Main Menu. Select Balance Colors from the Calibrate Colors Menu and press OK. Balance Colors The Balance Colors procedure sets the balance between the primary colors (cyan...
Troubleshooting Guide
Page 15
..., replace the Imaging Unit. Use the dark bag that align with the Imaging Unit or dark paper as a cover. c. With the Imaging Unit in only one color when a light color is normal. If the shiny green surface has scratches or damage that came with the defect of cyan, yellow, magenta, and black; Page 1 of the Imaging Unit. PHASER 7300 COLOR PRINTER Diagnosing Print Quality...
..., replace the Imaging Unit. Use the dark bag that align with the Imaging Unit or dark paper as a cover. c. With the Imaging Unit in only one color when a light color is normal. If the shiny green surface has scratches or damage that came with the defect of cyan, yellow, magenta, and black; Page 1 of the Imaging Unit. PHASER 7300 COLOR PRINTER Diagnosing Print Quality...
Troubleshooting Guide
Page 27
...black, cyan, magenta and yellow) Imaging units (black, cyan, magenta and yellow) Transfer unit Fuser Clean the LED bars every time you replace a toner cartridge. Note Turn the printer off before cleaning the external surfaces at the rear of the printer with a damp cloth. Otherwise, faded images, light ...Caution Keep the printer and supplies out of life or replace error message displays. Copyright © 2002 Xerox Corporation. You must replace a consumable when the end of direct sunlight. Phaser® 7300 Color Printer Regular Printer Maintenance Your printer needs little maintenance...
...black, cyan, magenta and yellow) Imaging units (black, cyan, magenta and yellow) Transfer unit Fuser Clean the LED bars every time you replace a toner cartridge. Note Turn the printer off before cleaning the external surfaces at the rear of the printer with a damp cloth. Otherwise, faded images, light ...Caution Keep the printer and supplies out of life or replace error message displays. Copyright © 2002 Xerox Corporation. You must replace a consumable when the end of direct sunlight. Phaser® 7300 Color Printer Regular Printer Maintenance Your printer needs little maintenance...
Service Manual
Page 37
...Interface Failure Tray 4 Interface Failure Tray 5 Interface Failure Yellow LED Failure Magenta LED Failure Cyan LED Failure Black LED Failure Yellow Imaging Unit Failure Magenta Imaging Unit Failure Cyan Imaging Unit Failure Black Imaging Unit Failure Flash Hardware Failure Flash Software Failure Fuser Fan Failure Fuser 110v/220v Mismatch Failure ...Tray 4 ROM Unsupported Tray 5 ROM Fuse Cut Error in Fuser Fuse Cut Error in Transfer Unit Fuse Cut Error in Cyan Imaging Unit Fuse Cut Error in Magenta Imaging Unit Error Messages and Codes Usage Profile Code 136 137 138 139 140 141 143 142 144 ...
...Interface Failure Tray 4 Interface Failure Tray 5 Interface Failure Yellow LED Failure Magenta LED Failure Cyan LED Failure Black LED Failure Yellow Imaging Unit Failure Magenta Imaging Unit Failure Cyan Imaging Unit Failure Black Imaging Unit Failure Flash Hardware Failure Flash Software Failure Fuser Fan Failure Fuser 110v/220v Mismatch Failure ...Tray 4 ROM Unsupported Tray 5 ROM Fuse Cut Error in Fuser Fuse Cut Error in Transfer Unit Fuse Cut Error in Cyan Imaging Unit Fuse Cut Error in Magenta Imaging Unit Error Messages and Codes Usage Profile Code 136 137 138 139 140 141 143 142 144 ...
Service Manual
Page 38
... Cartridge 65 Replace Magenta Toner Cartridge 66 Replace Yellow Toner Cartridge 67 Replace Black Toner Cartridge 68 Replace Cyan Imaging Unit 69 Replace Magenta Imaging Unit 70 Replace Yellow Imaging Unit 71 Replace Black Imaging Unit 72 Replace Transfer Unit 73 Close Right Door A 74 Close Right Door B 75 Close Right Door C 76 Close Right Door D 77 Close ...- 47 2 - 47 2 - 53 2 - 53 2 - 53 2 - 53 2 - 52 2 - 52 2 - 52 2 - 52 2 - 55 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 48 2 - 50 2 - 44 2 - 44 2 - 44 2 - 44 2 - 44 2-22 Phaser 7300 Color Printer Service Manual
... Cartridge 65 Replace Magenta Toner Cartridge 66 Replace Yellow Toner Cartridge 67 Replace Black Toner Cartridge 68 Replace Cyan Imaging Unit 69 Replace Magenta Imaging Unit 70 Replace Yellow Imaging Unit 71 Replace Black Imaging Unit 72 Replace Transfer Unit 73 Close Right Door A 74 Close Right Door B 75 Close Right Door C 76 Close Right Door D 77 Close ...- 47 2 - 47 2 - 53 2 - 53 2 - 53 2 - 53 2 - 52 2 - 52 2 - 52 2 - 52 2 - 55 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 48 2 - 50 2 - 44 2 - 44 2 - 44 2 - 44 2 - 44 2-22 Phaser 7300 Color Printer Service Manual
Service Manual
Page 39
... or Reseat Toner Cartridge Yellow Install or Reseat Toner Cartridge Black Install or Reseat Cyan Imaging Unit Install or Reseat Magenta Imaging Unit Install or Reseat Yellow Imaging Unit Install or Reseat Black Imaging Unit Install or Reseat Fuser Replace Fuser Install or Reseat Transfer Unit Humidity Too High to Print Usage Profile Code 100 101 102 103 104 105...
... or Reseat Toner Cartridge Yellow Install or Reseat Toner Cartridge Black Install or Reseat Cyan Imaging Unit Install or Reseat Magenta Imaging Unit Install or Reseat Yellow Imaging Unit Install or Reseat Black Imaging Unit Install or Reseat Fuser Replace Fuser Install or Reseat Transfer Unit Humidity Too High to Print Usage Profile Code 100 101 102 103 104 105...
Service Manual
Page 43
....C Consumable Status ■ Total Pages ■ Fuser Unit Life (total sheets) ■ transfer unit Life (total images) ■ Black IU Life (total images) ■ Yellow IU Life (total images) ■ Cyan IU Life (total images) ■ Magenta IU Life (total images) ■ Black Toner Life (% used) ■...printing. Detects presence of Hard Drive option. Temp. Status is Present/Absent Tray 1-n Installed Displays current memory installed. Printer Configuration Memory: nnnMB Hard Drive is Present/Absent Duplex is displayed sequentially, one line at a time. Ambient Temperature/ ...
....C Consumable Status ■ Total Pages ■ Fuser Unit Life (total sheets) ■ transfer unit Life (total images) ■ Black IU Life (total images) ■ Yellow IU Life (total images) ■ Cyan IU Life (total images) ■ Magenta IU Life (total images) ■ Black Toner Life (% used) ■...printing. Detects presence of Hard Drive option. Temp. Status is Present/Absent Tray 1-n Installed Displays current memory installed. Printer Configuration Memory: nnnMB Hard Drive is Present/Absent Duplex is displayed sequentially, one line at a time. Ambient Temperature/ ...
Service Manual
Page 45
... resume the test. Motor is On/Off If MPT media present, will jam Imaging Unit Motors (CMYK) [Black] [Yellow] [Magenta] [Cyan] IU Motor is On/Off Up/Down Error Messages and Codes 2-29 Imaging Unit Motor is On/Off Remove the appropriate Imaging Unit before proceeding with the test. Service Diagnostics Tests and Functions Table (cont'd.) Menu...
... resume the test. Motor is On/Off If MPT media present, will jam Imaging Unit Motors (CMYK) [Black] [Yellow] [Magenta] [Cyan] IU Motor is On/Off Up/Down Error Messages and Codes 2-29 Imaging Unit Motor is On/Off Remove the appropriate Imaging Unit before proceeding with the test. Service Diagnostics Tests and Functions Table (cont'd.) Menu...
Service Manual
Page 47
... is nnn deg.C Fuser Temp (UpperSide) is Present / Missing Remove the Imaging Unit and defeat the top cover interlock switch and depress the 3-pins to change...Temp is nnn (adc) Magenta Temp is nnn (adc) Cyan Temp is nnn (adc) ENGINEERING USE ONLY Cyan is Present / Missing Magenta is Present / Missing Yellow is ...Unit Sensors Entrance Paper is Present / Not Present Middle Paper is Present / Not Present Exit Paper is nnn deg.C Amb. is Present / Not Present Color Registration Sensor Color Reg. Amb. Front is nnn % See "Environmental Specifications" on page 8-233 for the optimal printer...
... is nnn deg.C Fuser Temp (UpperSide) is Present / Missing Remove the Imaging Unit and defeat the top cover interlock switch and depress the 3-pins to change...Temp is nnn (adc) Magenta Temp is nnn (adc) Cyan Temp is nnn (adc) ENGINEERING USE ONLY Cyan is Present / Missing Magenta is Present / Missing Yellow is ...Unit Sensors Entrance Paper is Present / Not Present Middle Paper is Present / Not Present Exit Paper is nnn deg.C Amb. is Present / Not Present Color Registration Sensor Color Reg. Amb. Front is nnn % See "Environmental Specifications" on page 8-233 for the optimal printer...
Service Manual
Page 52
...Count Reset Yellow Toner Count Resetting Toner Count ENGINEERING USE ONLY Reset Magenta Toner Count Resetting Toner Count Reset Cyan Toner Count Resetting Toner Count No Reset Reset IU Counts Reset Black IU Count Resetting IU Count Reset Yellow... of the Image Processor Board. Y / N Resetting Fuser Count Reset transfer Reset transfer unit Count? RAM Read/Write Test Executing..... Y / N unit Count Resetting transfer unit Count IP Controller Diagnostics - Passed / Failed Performs an extended memory test on self test. 2-36 Phaser 7300 Color Printer Service Manual ...
...Count Reset Yellow Toner Count Resetting Toner Count ENGINEERING USE ONLY Reset Magenta Toner Count Resetting Toner Count Reset Cyan Toner Count Resetting Toner Count No Reset Reset IU Counts Reset Black IU Count Resetting IU Count Reset Yellow... of the Image Processor Board. Y / N Resetting Fuser Count Reset transfer Reset transfer unit Count? RAM Read/Write Test Executing..... Y / N unit Count Resetting transfer unit Count IP Controller Diagnostics - Passed / Failed Performs an extended memory test on self test. 2-36 Phaser 7300 Color Printer Service Manual ...
Service Manual
Page 78
... the and lifting arm. Cyan = F5 Magenta = F2 Yellow = F3 Black = F4 2-62 Phaser 7300 Color Printer Service Manual Replace the wiring Replace the Back harness Plate Assembly. 6 Use service diagnostics to check the IU Go to step [7]. Is the Transfer Unit functioning properly by lifting the Imaging Unit? 7 Visually inspect the Transfer Unit gears Go to see...
... the and lifting arm. Cyan = F5 Magenta = F2 Yellow = F3 Black = F4 2-62 Phaser 7300 Color Printer Service Manual Replace the wiring Replace the Back harness Plate Assembly. 6 Use service diagnostics to check the IU Go to step [7]. Is the Transfer Unit functioning properly by lifting the Imaging Unit? 7 Visually inspect the Transfer Unit gears Go to see...
Service Manual
Page 81
... Controller Board Replace the Back Plate w/Drive Gear. Is there a short in the wiring harness? Imaging Unit Are the contacts defective? Check the wiring harness between Imaging Unit Sensor Board and Engine Controller Board. Complete Check the JODEN wiring harness between the LVPS to step ... harness. Gears Error Messages and Codes 2-65 Replace in [CMYK] Imaging Unit W18: Cyan W19: Magenta W20: Yellow W21: Black Troubleshooting Procedure Table Steps Actions and Questions Yes No 1 Install a new Imaging Unit and verify the Go to the POWER connector on the Engine Controller...
... Controller Board Replace the Back Plate w/Drive Gear. Is there a short in the wiring harness? Imaging Unit Are the contacts defective? Check the wiring harness between Imaging Unit Sensor Board and Engine Controller Board. Complete Check the JODEN wiring harness between the LVPS to step ... harness. Gears Error Messages and Codes 2-65 Replace in [CMYK] Imaging Unit W18: Cyan W19: Magenta W20: Yellow W21: Black Troubleshooting Procedure Table Steps Actions and Questions Yes No 1 Install a new Imaging Unit and verify the Go to the POWER connector on the Engine Controller...
Service Manual
Page 99
...LED Head. see "Light Prints in All Colors" on page 3-81 Go to step [5] Go to step [6] Go to only one color, yellow, magenta, cyan, or black is selected in Only One Color Only one primary color? Verify the correct color correction setting is too light on the ...set to Automatic provides the best results for toner starvation inside the Imaging Unit. Is there evidence of the problem color with any other LED Head. Troubleshooting 3-83 Remove the Imaging Units and the Transfer Unit and check for toner contamination on the printed image. Light Prints in the printer driver?
...LED Head. see "Light Prints in All Colors" on page 3-81 Go to step [5] Go to step [6] Go to only one color, yellow, magenta, cyan, or black is selected in Only One Color Only one primary color? Verify the correct color correction setting is too light on the ...set to Automatic provides the best results for toner starvation inside the Imaging Unit. Is there evidence of the problem color with any other LED Head. Troubleshooting 3-83 Remove the Imaging Units and the Transfer Unit and check for toner contamination on the printed image. Light Prints in the printer driver?
Service Manual
Page 137
... to strong light for optimal color output. Color calibration procedures adjust the printer for verification. Color Calibration Note: Color Calibration and Margin Calibration procedures are two procedures: Lighten/Darken Colors and Balance Colors. Color settings may need adjustment during initial printer setup or when toners and imaging units are replaced. If a finer adjustment of the primary colors: cyan, magenta, and yellow is shown...
... to strong light for optimal color output. Color calibration procedures adjust the printer for verification. Color Calibration Note: Color Calibration and Margin Calibration procedures are two procedures: Lighten/Darken Colors and Balance Colors. Color settings may need adjustment during initial printer setup or when toners and imaging units are replaced. If a finer adjustment of the primary colors: cyan, magenta, and yellow is shown...
Service Manual
Page 230
Consumable 1 Fuser 110 Volt 220 Volt 2 Transfer Unit 3 Toner Cartridges: Standard Capacity Yellow Standard Capacity Magenta ' Standard Capacity Cyan Standard Capacity Black High Capacity Yellow High Capacity Magenta High Capacity Cyan High Capacity Black 4 Imaging Units Cyan Magenta Yellow Black Part Number 016-1998-00 016-1999-00 016-2000-00 016-1975-00 016-1974-00... 016-1979-00 016-1978-00 016-1977-00 016-1980-00 016-1993-00 016-1994-00 016-1995-00 016-1996-00 7-214 Phaser 7300 Color Printer Service Manual Customer Replaceable Consumables 3 4 1 3 2 4 7300-30 No.
Consumable 1 Fuser 110 Volt 220 Volt 2 Transfer Unit 3 Toner Cartridges: Standard Capacity Yellow Standard Capacity Magenta ' Standard Capacity Cyan Standard Capacity Black High Capacity Yellow High Capacity Magenta High Capacity Cyan High Capacity Black 4 Imaging Units Cyan Magenta Yellow Black Part Number 016-1998-00 016-1999-00 016-2000-00 016-1975-00 016-1974-00... 016-1979-00 016-1978-00 016-1977-00 016-1980-00 016-1993-00 016-1994-00 016-1995-00 016-1996-00 7-214 Phaser 7300 Color Printer Service Manual Customer Replaceable Consumables 3 4 1 3 2 4 7300-30 No.
Service Manual
Page 263
... Volts to the Optional Trays (LTD/LTA) F2 +34 Volts to the Magenta Imaging Unit F3 +34 Volts to the Yellow Imaging Unit and Fuser Motor F4 +34 Volts to the Black Imaging Unit and Registration Motor F5 +34 Volts to the Cyan Imaging Unit and Transfer Unit Motor F6 +5 Volts for Engine Controller Board functions F7 +34 volts to...
... Volts to the Optional Trays (LTD/LTA) F2 +34 Volts to the Magenta Imaging Unit F3 +34 Volts to the Yellow Imaging Unit and Fuser Motor F4 +34 Volts to the Black Imaging Unit and Registration Motor F5 +34 Volts to the Cyan Imaging Unit and Transfer Unit Motor F6 +5 Volts for Engine Controller Board functions F7 +34 volts to...
Service Manual
Page 266
Clutches, Motors and Solenoids 4 3 5 2 1 6 7 8 9 10 11 12 13 14 S7300-08 No. Part 1 Registration Clutch 2 Registration Motor 3 Transfer Unit Motor 4 Fuser Motor 5 Job Offset Motor 6 Exit Solenoid 7 Duplex Solenoid 8 Color Registration Shutter Solenoid 9 Tray Lift Motor 10 Cyan Imaging Unit Motor 11 Magenta Imaging Unit Motor 12 Yellow Imaging Unit Motor 13 Black Imaging Unit Motor 14 Paper Feed Motor 8-250 Phaser 7300 Color Printer Service Manual
Clutches, Motors and Solenoids 4 3 5 2 1 6 7 8 9 10 11 12 13 14 S7300-08 No. Part 1 Registration Clutch 2 Registration Motor 3 Transfer Unit Motor 4 Fuser Motor 5 Job Offset Motor 6 Exit Solenoid 7 Duplex Solenoid 8 Color Registration Shutter Solenoid 9 Tray Lift Motor 10 Cyan Imaging Unit Motor 11 Magenta Imaging Unit Motor 12 Yellow Imaging Unit Motor 13 Black Imaging Unit Motor 14 Paper Feed Motor 8-250 Phaser 7300 Color Printer Service Manual
Service Manual
Page 268
... Magenta IU Motor Cyan ID Motor Transport Unit Fuse Contacts Cyan Unit Contacts Magenta Unit Contacts 1 14 Imaging Unit Sensor Board Yellow Unit Contacts 16. C_ID MOT_A 13. C_ID INSTL 6. COM (ID) 7. FUSER_MOT_A+ 4. M_ID MOT_B 11. M_ID MOT_A 9. Y_ID MOT_A+ 4. M_ID FUSE 3. K_ID FUSE Gray Black Drum Contacts Motors and Drum Contacts 10 - 252 Xerox 7300 Printer Service Guide Fuser...
... Magenta IU Motor Cyan ID Motor Transport Unit Fuse Contacts Cyan Unit Contacts Magenta Unit Contacts 1 14 Imaging Unit Sensor Board Yellow Unit Contacts 16. C_ID MOT_A 13. C_ID INSTL 6. COM (ID) 7. FUSER_MOT_A+ 4. M_ID MOT_B 11. M_ID MOT_A 9. Y_ID MOT_A+ 4. M_ID FUSE 3. K_ID FUSE Gray Black Drum Contacts Motors and Drum Contacts 10 - 252 Xerox 7300 Printer Service Guide Fuser...